Windsor Gardens Conv Center Of San Diego in National City, CA
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Information last verified:
220 East 24Th Street, National City, CA 91950
For more information about senior living options: (844) 490-3973
Windsor Gardens is a very pleasant place to stay. The staff is friendly and cares about their patients. The Activities Department has made the stay a real delight. The facility is clean and well maintained. Carmen Gomez, the Director of Business Development, is kind, attentive, and helps families navigate care and hospice. Judith Arroyo from social work provides excellent attention and keeps families informed. The nurses, CNAs, and therapy teams are caring, respectful, and patient-focused. Eddie Hernandez, the administrator, is engaging with patients and staff and demonstrates strong leadership. Bianca the receptionist is welcoming with a bubbly, helpful personality.
The facility is described as the worst facility and management ever. It is a dangerous place with cockroaches and neglectful staff. Call lights and phones are often unanswered; staff do not respond promptly. The place is filthy, smells bad, and the rooms are dirty. The administrator is fake and unfit to run the facility; residents are not safe. The food is bland and not nutritionally balanced. The staff are lazy and never at the front desk to assist. This place is unsafe and not worth recommending.Windsor Gardens Conv Center Of San Diego in National City is best suited for families seeking a hands-on, rehab-focused skilled nursing environment where staff engagement and personal attention drive daily life. This community tends to shine for residents recovering from surgery, dealing with chronic medical needs that require reliable medication management and therapy, or those who benefit from a lively activity calendar and frequent, compassionate interaction with caregivers. When a loved one enters with a clear plan for rehabilitation, post-acute recovery, or hospice-supported care, Windsor Gardens often delivers a sense of family-like steadiness and genuine concern from front-line teams. The strongest case rests with families who can lean into the staff’s willingness to go beyond the bare minimum and who can tolerate an older facility that is actively updating rather than a gleaming, ultra-modern campus.
Those who should consider alternatives are precisely the families haunted by inconsistent communication, gaps in medical oversight, or a facility that feels more dated than polished. Several reviews flag front-desk unresponsiveness and mixed levels of clarity from nurses and administrators, with some patients going days without updates or symptom checks. Complaints about pests, odors, and dated surroundings surface in a sizable portion of feedback, and a few families report difficulty obtaining timely doctor visits or discharge planning. For loved ones who require rock-solid reliability in every shift, or who place a premium on a pristine, consistently quiet environment, these red flags suggest exploring other options that emphasize tighter communication protocols, stronger oversight, and newer facilities.
Yet the core strengths here, the people delivering care, often offset those drawbacks in meaningful ways. The reviews frequently applaud friendly, attentive CNAs, skilled therapy teams, and nurses who maintain steady bedside care. Residents and families repeatedly call out the social workers and administrators who advocate on their behalf, with Eddie Hernandez and Judith Arroyo standing out as trustworthy, hands-on leaders who connect families with information, coordinate services, and maintain an open, problem-solving stance. The rehabilitation orientation is a distinct asset: consistently described as capable and goal-oriented, with therapy sessions that help residents regain independence and return home or to a new baseline more quickly than expected. In parallel, the community’s culture, flowers for birthdays, communal activities, and a sense of belonging, provides emotional resilience that often cushions the harsher notes about operations.
When the positives align with concrete care goals, Windsor Gardens can deliver outcomes that families value highly. Post-surgical recoveries are frequently described as comprehensive, with staff who treat residents with warmth and dignity, and therapists who push for functional gains. The facility’s ability to accommodate hospice in a compassionate, family-inclusive way is another recurring strength, allowing meaningful time together in a controlled setting. The praise from families who have walked the long road of recovery and end-of-life care underscores a through-line: to the extent that dependable personal attention and coordinated therapy exist, the environment can feel like a supportive home rather than a procedural institution. These narratives matter, because they illuminate what matters most to certain loved ones when clinical needs are paired with emotional and social support.
To decide with confidence, prospective families should zero in on practical, visit-driven checks that illuminate day-to-day reality. Schedule a tour to meet the admissions staff and a few therapists, and specifically ask to speak with Judith or other social workers about care coordination, discharge planning, and updates on medical status. Request a firsthand look at the therapy gym, a sample meal, and housekeeping routines so the cleanliness and safety standards can be assessed in real time. Bring up call responsiveness: how quickly can families expect a return call or a nurse’s update when a concern arises? Inquire about pest control, room maintenance, and the schedule for ongoing building updates, so that expectations align with the facility’s renovation plan. Finally, verify the presence of a consistent point person for families who need ongoing reassurance and a documented care plan.
The bottom line is practical: Windsor Gardens often delivers exceptional, person-centered rehab and a homey atmosphere that many families find invaluable. Its strongest advocates point to a caregiving culture that makes residents feel seen, heard, and valued, with therapy and activity programs that promote recovery and engagement. However, the mix of candid, sometimes scathing feedback about communication, cleanliness, and ongoing maintenance cannot be ignored. This community deserves consideration for families who are prepared to actively manage and monitor care, designate a single, trusted point of contact, and weigh a robust rehab-and-wellness focus against the realities of an aging facility. For those whose priorities include flawless responsiveness and pristine, modern surroundings, it may be prudent to keep Windsor Gardens in the shortlist while continuing to compare options more aligned with those standards.
98 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Diego International-Lindbergh (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Gardens Conv Center Of San Diego in National City, CA is an exceptional assisted living community that offers a wide range of amenities and care services for seniors. Our residents enjoy luxurious living with the convenience of various on-site facilities and services.
For our residents' convenience and enjoyment, we provide a beauty salon, gaming room, fitness room, and a small library. Residents can indulge in delicious meals served restaurant-style in our dining room with special dietary restrictions catered to. They can also relax and socialize in our outdoor spaces and gardens.
We prioritize the well-being of our residents by offering 24-hour call system, supervision, assistance with daily activities like bathing and dressing, as well as transfers. Our dedicated staff ensures medication management and follow diabetes diets as required. The mental wellness program provides additional support for emotional well-being.
Residents have access to community-operated transportation for non-medical purposes and personalized transportation arrangement for doctors' appointments. Additionally, move-in coordination is available to ease the transition into our community.
To keep our residents connected with their loved ones and the world around them, we offer Wi-Fi/high-speed internet access throughout the facility. Our computer center allows residents to stay engaged with technology.
We provide a range of engaging activities for our residents such as fitness programs, resident-run activities, scheduled daily activities, planned day trips, and concierge services that make it easy for them to explore their interests and maintain an active lifestyle.
Conveniently located in National City, CA, Windsor Gardens Conv Center Of San Diego boasts proximity to several amenities including cafes, parks, pharmacies, physicians' offices,and restaurants. This ensures that residents have easy access to local conveniences while enjoying the comfort of our welcoming community.
Overall,Windsor Gardens Conv Center Of San Diego offers a vibrant assisted living environment where seniors can thrive physically, emotionally,and socially while receiving personalized care from compassionate professionals.
Windsor Gardens Conv Center Of San Diego is located at 220 East 24Th Street, National City, CA 91950 in San Diego County, California
Windsor Gardens Conv Center Of San Diego on seniors.fyi includes 10 photos including images showing interior, landscaping, building, healthcare, dining, outdoor, minimalist, architecture, and more.
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Interior
Living Room
Building
Trees
Dining
Landscaping
Kitchen
Garden
Chandelier
Healthcare
