Windsor Gardens Conv Center Of San Diego in National City, CA

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  • Interior

    A healthcare receptionist attending to tasks at the front desk in a modern office setting.
  • Living Room

    A cozy and modern living room featuring comfortable seating, a fireplace, and decorative shelving.
  • Building

    A modern building featuring a welcoming entrance and well-maintained landscaping under a clear blue sky.
  • Trees

    A view of a modern building alongside a paved walkway and lush greenery under a clear blue sky.
  • Dining

    A cozy dining area featuring red tablecloths and artistic wall decor.
  • Landscaping

    Welcome to the Wedding Center of San Diego
  • Kitchen

    A modern kitchen space featuring light wood cabinetry and minimalist furniture.
  • Garden

    A sunny outdoor seating area with an umbrella and potted plants, perfect for relaxation.
  • Chandelier

    A spacious and inviting community lounge, featuring elegant chandeliers and warm wooden flooring.
  • Healthcare

    A modern hospital patient room featuring two beds with warm decor.

Windsor Gardens Conv Center Of San Diego in National City, CA

220 East 24Th Street, National City, CA 91950

For more information about senior living options: (844) 490-3973

3.6 from 69 reviews
5 stars
38
4 stars
7
3 stars
3
2 stars
1
1 stars
20

Skilled Nursing Facility

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    Overall Review of Windsor Gardens Conv Center Of San Diego

    Pros

    • pro The Windsor Gardens staff provided great service, with Veronica and Alan cheerfully uplifting patients.
    • pro The care at Windsor Gardens is described as unparalleled, with many reviewers highly recommending it.
    • pro The director Eddie is engaging with patients and staff, demonstrating excellent leadership.
    • pro Windsor Gardens CNAs are caring, respectful, and professional; administrative staff are resourceful and attentive to evolving needs.
    • pro The facility feels like family to residents, with flowers and birthday cards making them feel special.
    • pro The building is praised for cleanliness, bright spaces, and pleasant meals.
    • pro The therapy teams are excellent, helping residents recover and return to their routines.
    • pro Families report emotional support and staff who go above and beyond to assist them.
    • pro The front-desk and admissions staff create a welcoming first impression.
    • pro Windsor Gardens is highly recommended by many reviewers and regarded by some as the best rehab facility.

    Cons

    • pro The administrator is fake and only smiles to get family members admitted.
    • pro The facility is described as the worst facility ever, unsafe for both residents and workers due to neglect and disorganization.
    • pro The administrator has no idea what CNAs do, indicating poor leadership.
    • pro The place would not be safe for residents, with constant neglect and disorganization.
    • pro Management blames CNAs and expects nurses and aides to do more labor than they are paid for.
    • pro The place is dangerous, plagued by cockroaches and neglectful staff.
    • pro The front desk is often unmanned and nobody answers the phone.
    • pro The meals are scant and bland, and the premises are poorly maintained.
    • pro Some reviewers would not recommend the facility at all and would even give it zero stars, calling it unsafe.

    Review

    Windsor Gardens Conv Center Of San Diego is best suited for families seeking a rehab- and post-acute setting where frontline caregivers deliver steady, personalized attention and a family-like atmosphere. It shines for residents needing skilled therapy after surgery, for those who respond well to an energetic, supportive staff, and for families prioritizing approachable, visible caregiving. The environment may feel aged or imperfect, and administrative hiccups are not rare, but the day-to-day care from CNAs, nurses, and therapists is often deeply compassionate and resident-focused. This combination makes it a compelling choice for recovery-oriented stays, provided expectations are anchored in the facility's realities.

    At the same time, several red flags push families to consider alternatives. Multiple accounts flag maintenance gaps and cleanliness concerns in an aging building, with odors or dull upkeep layering onto the resident experience. There are persistent complaints about delayed medical attention, gaps in physician oversight, and a perception that staff neglect or miscommunication can occur when demand peaks. Management and staffing stability also surface as concerns in some reviews, which can erode consistency. For families requiring flawless administrative transparency, rapid physician input, and a consistently pristine environment, broader options with stronger regulatory oversight may be wiser.

    The strongest positives center on the caregiving teams. The frontline staff - nurses and CNAs - are repeatedly described as loving, attentive, and patient-focused, with particular praise for RNAs Veronica and Alan who lift residents' spirits. Therapy teams are celebrated for driving rehabilitation progress, and admissions and social services staff - Bianca, Judith, and Eddie - are highlighted for responsiveness, access, and practical help with logistics. The facility's culture, especially in moments of need, often feels like a supportive family, and many families note clean common areas, easy access to rooms, and a welcoming atmosphere that helps reduce stress during recovery.

    Yet, the downsides cannot be ignored. Some reviews describe roach influxes, unsettled maintenance, and rooms that fail basic cleanliness standards. There are repeated mentions of call-button delays, inconsistent doctor visits, and discharge planning frustrations, which can leave families feeling out of the loop at critical moments. Leadership reception is mixed: some praise an open-door approach and responsive management, while others condemn a perceived lack of accountability. The building's age and dated furnishings contribute to a perception that the facility prioritizes warmth of care over cosmetic upkeep, which matters to families seeking a modern, visually reassuring environment.

    The decision framework here is straightforward. If what matters most is hands-on, emotionally intelligent care, reliable therapy momentum, and a place that feels like home rather than a hotel, Windsor Gardens offers substantial value that, for many, translates into meaningful recovery and lasting appreciation. The care teams' dedication, the personal touches, and a culture of going "above and beyond" can offset many operational irritants for families who stay engaged and proactive. If instead pristine facilities, flawless upkeep, and airtight, timely medical oversight are the non-negotiables, this community may fall short and alternative options should be explored.

    Practical next steps are clear. Plan an in-person visit to observe staff interactions and to gauge how the environment feels on a typical day. Speak with the administrator, case managers, and several frontline staff to assess responsiveness and transparency. Request recent survey outcomes or licensing reports and talk with current residents' families about call-button response times, meal quality, and physician access. If post-acute rehab and a family-like vibe drive the decision, Windsor Gardens can be a strong contender; if cleanliness, modernity, and consistently proactive medical oversight are your primary criteria, expand the search to other local facilities that emphasize those strengths. The choice should align with clinical needs, family capacity to stay involved, and tolerance for aging infrastructure versus caregiving excellence.

    Features

    Housing

    • 98 resident community capacity 98 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • San Diego International-Lindbergh (7 miles away) San Diego International-Lindbergh (7 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Windsor Gardens Conv Center Of San Diego in National City, CA is an exceptional assisted living community that offers a wide range of amenities and care services for seniors. Our residents enjoy luxurious living with the convenience of various on-site facilities and services.

    For our residents' convenience and enjoyment, we provide a beauty salon, gaming room, fitness room, and a small library. Residents can indulge in delicious meals served restaurant-style in our dining room with special dietary restrictions catered to. They can also relax and socialize in our outdoor spaces and gardens.

    We prioritize the well-being of our residents by offering 24-hour call system, supervision, assistance with daily activities like bathing and dressing, as well as transfers. Our dedicated staff ensures medication management and follow diabetes diets as required. The mental wellness program provides additional support for emotional well-being.

    Residents have access to community-operated transportation for non-medical purposes and personalized transportation arrangement for doctors' appointments. Additionally, move-in coordination is available to ease the transition into our community.

    To keep our residents connected with their loved ones and the world around them, we offer Wi-Fi/high-speed internet access throughout the facility. Our computer center allows residents to stay engaged with technology.

    We provide a range of engaging activities for our residents such as fitness programs, resident-run activities, scheduled daily activities, planned day trips, and concierge services that make it easy for them to explore their interests and maintain an active lifestyle.

    Conveniently located in National City, CA, Windsor Gardens Conv Center Of San Diego boasts proximity to several amenities including cafes, parks, pharmacies, physicians' offices,and restaurants. This ensures that residents have easy access to local conveniences while enjoying the comfort of our welcoming community.

    Overall,Windsor Gardens Conv Center Of San Diego offers a vibrant assisted living environment where seniors can thrive physically, emotionally,and socially while receiving personalized care from compassionate professionals.

    Videos

    Nearby Places of Interest

    Transportation

    • 24th Street Trolley Station (0.5 miles)
    • Gaslamp Quarter Trolley Station (4.7 miles)
    • San Diego Santa Fe Depot (5.6 miles)
    • Firefly Car Rental (7 miles)
    • San Diego International Airport (SAN) (7.5 miles)
    • Terminal 2 (7.8 miles)
    • TSA Pre-Check (7.8 miles)

    Restaurants

    • In-N-Out Burger (0.5 miles)
    • Tacos El Gordo (2.4 miles)
    • McDonald's (3.6 miles)
    • Tin Fish Gaslamp (4.7 miles)
    • Half Door Brewing Company (4.7 miles)
    • Bub's at the Ballpark (4.7 miles)
    • New Leaf Restaurant (4.8 miles)

    Pharmacies

    • Walmart Pharmacy (0.8 miles)
    • CVS Pharmacy (1.1 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (2.4 miles)
    • Walgreens (2.5 miles)
    • NEX Pharmacy (2.6 miles)
    • CVS Pharmacy (2.8 miles)

    Cafes

    • Kung Fu Tea (1.2 miles)
    • Starbucks (2.4 miles)
    • Copa Vida (4.7 miles)
    • Ghirardelli Ice Cream And Chocolate Shop (4.9 miles)
    • Tabac Specialty Coffee & Cigars (5 miles)
    • Starbucks (5.4 miles)
    • Communal Coffee (6.4 miles)

    Physicians

    • California Retina Associates (3.1 miles)
    • Internal Medicine Associates (6.5 miles)
    • Sharp Rees-Stealy Otay Ranch (6.5 miles)
    • NBHC Eastlake (7.7 miles)

    Parks

    • Quartyard Dog Park (4.7 miles)
    • Embarcadero Marina Park South (4.8 miles)
    • Spreckels Park (4.9 miles)
    • Centennial Park (5 miles)
    • Pantoja Park (5.3 miles)
    • Balboa Park South Loop (5.6 miles)
    • Balboa Park (5.6 miles)

    Hospitals

    • Naval Medical Center San Diego (5.3 miles)
    • Sharp Chula Vista Medical Center Cardiac Rehabilitation (5.3 miles)
    • UC San Diego Medical Center (7.5 miles)

    Places of Worship

    • Corpus Christi Church (5.9 miles)

    Theaters

    • AMC Mission Valley 2 (7.8 miles)

    Frequently Asked Questions

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