Carmel Hills Care Center in Monterey, CA

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  • Interior

    A well-lit hair salon interior featuring a styling chair, large mirror, and salon equipment.
  • Outdoors

    Two people enjoying a sunny day outdoors, one sitting in a wheelchair covered with a blanket.
  • Decor

    A brightly lit reception area featuring a modern chandelier and minimalist furniture.
  • Building

    An entrance to a building with a blue awning and glass doors.
  • Architecture

    A sunny view of a house surrounded by trees with a small garden in the yard.
  • Bedroom

    A simple hospital room featuring a single bed, wooden furniture, and a bright lamp.
  • Trees

    A welcoming entrance of a building with an awning, surrounded by trees and greenery.
  • Windows

    A spacious room with large windows overlooking a garden, featuring a table with a paper cup and magazine.
  • Landscaping

    A healthcare facility surrounded by trees and natural scenery.
  • Garden

    A garden patio with metal chairs and grassy surroundings.
  • Patio

    A well-maintained garden patio with outdoor seating and umbrellas.
  • Bathroom

    A handicap accessible bathroom with a sink, mirror, and chair.
  • Hardwood Floor

    A metal stand with wheels sits on a hardwood floor next to a wall outlet.
  • Exercise Equipment

    A spacious physical therapy room featuring a treatment table and various exercise equipment.

Carmel Hills Care Center in Monterey, CA

23795 West R. Holman Highway, Monterey, CA 93940

For more information about senior living options: (844) 490-3973

4.5 from 17 reviews
5 stars
12
4 stars
3
3 stars
1
2 stars
0
1 stars
1

Skilled Nursing Facility

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    Overall Review of Carmel Hills Care Center

    Pros

    • pro The staff at Carmel Hills Care Center are professional, helpful, and compassionate.
    • pro The Medical Director is exceptional, knowledgeable, and caring.
    • pro Residents are treated with dignity and like family.
    • pro The facility is clean, well-maintained, and the surroundings are beautiful.
    • pro The food is great and meals accommodate residents' preferences.
    • pro Rehabilitation therapists are knowledgeable, individualized, and dedicated.
    • pro The center warmly involves families and supports them during visits.

    Cons

    • pro They claim theft is a normal, daily activity at the facility, with personal belongings taken and not returned.
    • pro They say the place tolerates theft and warn others not to bring valuables, because items will be stolen.
    • pro They note there are no new staff and that nobody wants to be there.
    • pro They describe staff as assuming the patient was incoherent and unaware of what was happening.

    Review

    Carmel Hills Care Center in Monterey is best suited for seniors who need post-acute rehabilitation or short-to-mid-term skilled nursing care and who value a polished, home-like atmosphere backed by a highly capable clinical team. Families that want a facility where staff demonstrate both professional competence and genuine warmth will find this community appealing - the campus is clean, attractive, and oriented toward easy family involvement, including open dining for visiting loved ones and coordinated care with outside caregivers. Those seeking long-term custodial care with intense memory-care specialization, private-room privacy without compromise, or a facility with a stricter, security-driven focus may want to compare alternatives.

    The strongest drivers here are the clinical leadership and the staff. Reviewers repeatedly point to an exceptional Medical Director and a team described as knowledgeable, caring, and consistently responsive. Rehabilitation services stand out: therapists tailor one-on-one care, progress at a sensible pace, and create an environment where recovery feels possible rather than forced. The consistency of personnel - long-tenured nurses, CNAs, and therapists - contributes to a sense of trust and continuity that families notice as soon as they walk through the door. Add in well-maintained common spaces, attentive kitchen staff, and a calendar of purposeful activities, and Carmel Hills presents a cohesive ecosystem that supports both physical recovery and emotional well-being.

    Still, a single, serious caveat appears in the collective experience: a report of theft and a sense that it could be tolerated by management. That account stands in tension with other families' comments about strong security and proactive leadership. The prudent conclusion is that valuables must be safeguarded and that prospective residents and their families should verify current security policies and room assignments up front. This is not a universal verdict, but it is a valid trigger for careful pre-admission planning: discuss personal-property protection, inventory procedures, and response timelines with the nursing leadership before move-in.

    Another practical consideration is the basic room configuration. Several reviews describe shared rooms or standard accommodations, which can be a downside for those who prize privacy or anticipate a longer stay. For families prioritizing private space, this may prompt a search for alternative placements or explicit requests for room type and availability. On the upside, the facility's design - ample common areas for socialization, quiet corners for reading, and outdoor spaces - helps mitigate privacy concerns by offering flexible spaces for both sociability and solitude.

    Taken together, the positives outweigh the negatives for the targeted recovery-focused needs. The facility's high rating (4.5 from 17 reviews) reflects broad satisfaction with care quality, staff attentiveness, and recovery outcomes. The combination of clinical excellence, consistent personnel, and a welcoming, family-inclusive atmosphere creates reliable pathways to regain independence after surgery or illness, while keeping families actively connected to the care plan. For Monterey-area families prioritizing robust rehab, compassionate attention, and a trustworthy care team, Carmel Hills stands out as a trustworthy, practical choice.

    For those moving forward, map out a concise decision checklist: observe therapy sessions and therapy-team communication, request a tour of dining and social spaces, and meet the director of nursing to gauge responsiveness and transparency. Confirm privacy options, current room availability, and the security framework - especially around valuables and access to rooms. If these elements align with recovery goals and comfort with the community's culture, Carmel Hills Care Center offers a solid, hands-on path to skilled nursing care that can deliver dignity, steady progress, and a reassuring sense of family for both residents and their loved ones.

    Features

    Housing

    • 99 resident community capacity 99 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Monterey Peninsula (4 miles away) Monterey Peninsula (4 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Carmel Hills Care Center is an assisted living community located in the beautiful city of Monterey, CA. Our facility offers a wide range of amenities to ensure the comfort and convenience of our residents.

    To help our residents maintain their appearance and feel their best, we have a beauty salon available on-site. Our residents can also enjoy their favorite TV shows and movies with access to cable or satellite TV in their rooms. For those who need to go for appointments or outings, we offer community-operated transportation services.

    We understand the importance of staying connected in today's digital age, which is why we provide a computer center with Wi-Fi/high-speed internet access. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our staff. We also have kitchenettes available for those who prefer to cook for themselves.

    Keeping active and engaged is important for overall well-being, which is why we offer a fitness room and various activities throughout the day for our residents to participate in. Additionally, we have gaming rooms, small libraries, and outdoor spaces where residents can relax or socialize with fellow residents.

    Our care services include 24-hour call systems and supervision to ensure the safety and security of our residents at all times. Our trained staff provides assistance with daily living activities such as bathing, dressing, and transfers. We also offer medication management for those who require it.

    At Carmel Hills Care Center, we cater to various dietary needs and restrictions with diabetes diets and special dietary options available. We also provide transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.

    In addition to the amenities and care services offered at our facility, there are numerous nearby cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals providing convenience and accessibility for our residents.

    With a focus on personalized care and creating a supportive community environment, Carmel Hills Care Center strives to provide exceptional assisted living services in Monterey, CA.

    Nearby Places of Interest

    This part of Monterey, California, offers a convenient and bustling community with a variety of amenities within close proximity. The area boasts several reputable hospitals and medical facilities, providing easy access to healthcare services. There are also numerous parks nearby, perfect for leisurely walks or outdoor activities. For dining options, residents can enjoy a diverse selection of restaurants and cafes offering a range of cuisines. In addition, there are several pharmacies in the area for convenient access to medications. With theaters nearby for entertainment and cultural enrichment, this part of Monterey provides a vibrant and dynamic setting for seniors looking to reside in a lively yet accessible neighborhood.

    Hospitals

    • Radiation Oncology (0.8 miles)
    • Radiology Services at Community Hospital of the Monterey Peninsula (0.8 miles)
    • Adolescent Inpatient Treatment Community Hospital of the Montere (1 miles)

    Parks

    • Veteran's Memorial Park (0.9 miles)
    • Veteran's Memorial Park (0.9 miles)
    • Via Pariso Park (0.9 miles)
    • Dennis the Menace Park (2 miles)
    • Asilomar State Beach (2.3 miles)
    • Devendorf Park (2.3 miles)

    Restaurants

    • Patisserie Bechler (1.1 miles)
    • Yama Sushi (1.3 miles)
    • Compagno's Market & Deli (1.3 miles)
    • Lalla Grill (1.5 miles)
    • Fieldwork Brewing Company (1.6 miles)
    • Jack In The Box (1.6 miles)
    • Esteban Restaurant (1.6 miles)

    Pharmacies

    • Rite Aid (1.3 miles)
    • Rite Aid (1.4 miles)
    • Ordway Drug Store (1.6 miles)
    • Rite Aid (1.6 miles)
    • Ordway Pharmacy (1.6 miles)
    • CVS Pharmacy (2.1 miles)
    • Central Avenue Pharmacy (2.3 miles)

    Physicians

    • Markusen & Laughlin, MD - Monterey Women's Health Medical Group (1.3 miles)
    • Haleh Bassiri, MD (1.3 miles)
    • Debra L Bunger, MD (1.3 miles)
    • Wesley Sharon, MD (1.4 miles)
    • Vein Specialists of Monterey (1.4 miles)
    • Breast Care Center (1.4 miles)
    • Dauphine T Richard, MD FACS (1.4 miles)

    Cafes

    • Starbucks (1.4 miles)
    • Starbucks (1.4 miles)
    • ALTA Bakery & Cafe (1.6 miles)
    • Plumes Coffee House (1.7 miles)
    • Captain + Stoker (1.8 miles)
    • Tidal Coffee (2.1 miles)
    • Starbucks (2.1 miles)

    Theaters

    • Cinemark Monterey 13 (1.5 miles)

    Frequently Asked Questions

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