Windsor Monterey Care Center in Monterey, CA
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Decor
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Healthcare
Rehabilitation
Information last verified:
1575 Skyline Drive, Monterey, CA 93940
For more information about senior living options: (844) 490-3973
The staff are great. The facility's staff are caring and compassionate toward residents, forming a great team of caring individuals. The facility is well run, and the staff are wonderful and thoughtful. Residents receive therapy and show improvement. The resident has gained weight and his mobility is increasing. The room is clean. The reviewer would recommend Windsor Monterey Care Center. The staff treated residents with respect and provided excellent help.
The reviews allege physical and mental abuse at Windsor Monterey Care Center and call it unacceptable. A nurse is described as very bad for hitting patients. Medications are often unavailable, with patients told they are on the way and left without meds for hours. Promises such as a special diet and other promised help were never fulfilled. A nurse referred to as Nurse Ratchet is described as horrible and not looking forward to her shift. The facility is said to have lost a dear cousin and shows no understanding of why she died in their care. During an older stay, there was no doctor visits and the care was the worst, with bandages left on for over a week and the food described as awful (powdered eggs for breakfast). Nurses are described as distant and not communicating with families, with some aides uninterested, and the food looking terrible and not nutritious. The overall feedback includes numerous negative ratings (one-star/ thumbs-down).Windsor Monterey Care Center in Monterey, CA, is best suited for families seeking a facility with tangible rehab potential and a social, activity-rich environment, provided there is a clear expectation of active oversight and advocacy. The center shows clear upside for residents who need therapy services, daily structure, and ongoing social engagement, with noticeable upticks in mobility and weight for some residents. However, this is not a place for families prioritizing unfailingly reliable safety, consistent med administration, or uniformly strong communication with families. Those who cannot tolerate uneven staffing, episodic care gaps, or the risk of severe interpersonal issues should consider alternatives.
On the plus side, the most credible strengths revolve around therapy and engagement. Several reviews affirm that residents do receive therapy and demonstrate tangible improvements in mobility and general health, with families noting weight gain and functional progress. The campus itself supports activity through an exercise area, gathering spaces, and a dining hall, plus a calendar of weekly activities that residents can participate in. When the staff are aligned and attentive, residents report feeling cared for and treated with kindness, sometimes likened to family by appreciative families. This combination, therapeutic opportunities plus an active social environment, creates a meaningful path to rehabilitation and life enrichment for residents who can capitalize on it.
Yet these strengths must be weighed against serious, persistent concerns voiced by multiple families and reviewers. Reports of physical and mental abuse, or of staff who fail to meet basic safety expectations, are not incidental; they point to real risk factors that cannot be ignored. Medication delays and shortages are described as routine problems, leaving residents without vital treatments for hours. Dietary promises are sometimes unmet, with promises of special diets not followed through, and food quality is repeatedly criticized. Communication with families is frequently described as weak or distant, with call-button waits and a sense that clinical staff are not consistently responsive. The combination of these failures, safety lapses, medication lapses, dietary neglect, and poor family communication, creates a risk profile that weighs heavily against the more favorable rehabilitation narratives.
In practical terms, the pros can be compelling for a specific use case, but the cons significantly dilute the appeal for long-term placement. If a resident arrives primarily for short-term rehab, with strong family oversight and a plan for regular check-ins, Windsor Monterey can deliver meaningful improvements in mobility and daily function. The therapy programs and facility resources support progress, and for families who can remain engaged and insist on timely care, the environment can work. For long-term residents or individuals with complex medical needs, however, the inconsistent staffing, the reported call-light delays, and the troubling instances of neglect or abuse raise serious concerns about ongoing safety and quality of life.
Families considering Windsor Monterey should approach the decision with a rigorous due-diligence mindset. Key steps include requesting a recent staffing schedule to gauge nurse-to-patient ratios, asking for the names and qualifications of the therapy team, and requesting to review any incident or corrective-action reports related to patient safety. Prospective residents should tour with questions about meal planning, room options (especially the availability of private rooms), and the availability of personalized dietary accommodations. Speak with current residents and families about how responsive the staff are to call bells, how quickly pain and medication needs are addressed, and whether communication with families is consistent and transparent. It is essential to verify whether improvement in mobility and weight gain translates to a sustainable, safe daily routine.
Ultimately, Windsor Monterey Care Center presents a mixed proposition. The facility can deliver meaningful rehab gains, a structured social milieu, and attentive therapy when conditions align. However, the presence of credible reports of abuse, medication gaps, and inconsistent caregiver engagement cannot be dismissed. For families with tolerance for variability and a heightened emphasis on active oversight, the center may be a workable option, and for some, a favorable one. For others, especially those who cannot count on dependable medications, proactive safety monitoring, and consistently compassionate communication, alternatives with stronger safety reputations and more reliable day-to-day care are worth pursuing. In decision-making terms, Windsor Monterey should be shortlisted only if robust, ongoing family involvement is guaranteed and the care plan includes stringent safeguards, otherwise, look to facilities with clearer, consistently demonstrated safety and reliability.
78 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Monterey Peninsula (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Windsor Monterey Care Center in Monterey, CA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
Residents can enjoy the ease and convenience of having an on-site beauty salon, ensuring they always look and feel their best. With cable or satellite TV provided in each apartment, residents can stay entertained and connected to the outside world. The community operates transportation services, making it easy for residents to run errands or participate in outings.
For those looking to stay connected in the digital age, there is a computer center available with Wi-Fi/high-speed internet access. A spacious dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by the skilled culinary team. Housekeeping services ensure that residents have more time to engage in activities they love.
The Windsor Monterey Care Center also offers various recreational spaces including a fitness room equipped with exercise equipment for staying active. A gaming room provides opportunities for friendly competition and social interaction. Residents can take advantage of the beautiful garden and outdoor spaces, perfect for relaxation or enjoying nature.
Private bathrooms are provided in each apartment, offering convenience and privacy. Small library facilities are available for book lovers to indulge in their reading interests.
Care services offered at Windsor Monterey Care Center include 24-hour call system and supervision, ensuring that help is always readily available. Assistance with daily living activities such as bathing, dressing, and transfers is provided by trained staff members. Medication management assistance helps residents stay on top of their health needs.
The community caters to specific dietary needs such as diabetes diets and special dietary restrictions. Transportation arrangements can be made for non-medical appointments as well as doctor visits, ensuring that residents have easy access to healthcare when needed.
Residents at Windsor Monterey Care Center also benefit from a mental wellness program designed to support their emotional well-being. Concierge services are available to assist residents with any additional needs or requests.
With a variety of scheduled daily activities and resident-run programs, there is always something to keep residents engaged and entertained. Fitness programs help residents stay active, and planned day trips offer opportunities for exploration and adventure.
Windsor Monterey Care Center is conveniently located near numerous cafes, parks, pharmacies, restaurants, theaters, and hospitals, giving residents easy access to a variety of amenities and services within the local community.
Overall, Windsor Monterey Care Center provides a warm and inviting environment for seniors seeking assisted living services. With its comprehensive amenities and exceptional care services, it is an ideal choice for those looking for comfort, convenience, and a fulfilling lifestyle.
Located in Monterey, California, this area boasts a variety of amenities within close proximity, making it an attractive option for seniors looking to retire in a vibrant community. With several parks nearby such as Veteran's Memorial Park, Via Pariso Park, and Lovers Point Park, residents can enjoy outdoor activities and leisurely strolls. There are also numerous dining options ranging from casual delis like Compagno's Market & Deli to upscale restaurants like Esteban Restaurant. Medical facilities including Radiation Oncology and reputable physicians' offices are conveniently located for easy access to healthcare services. Additionally, pharmacies such as Rite Aid and cafes like Starbucks provide essential services within a short distance. The Cinemark Monterey 13 theater offers entertainment options for seniors seeking cultural activities. Overall, this neighborhood offers a well-rounded living experience with diverse amenities catering to the needs of older individuals.
Windsor Monterey Care Center is located at 1575 Skyline Drive, Monterey, CA 93940 in Monterey County, California
Windsor Monterey Care Center on seniors.fyi includes 11 photos including images showing dining, physical therapy, interior, natural light, rehabilitation, bathroom, exercise, outdoor, and more.
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Interior
Decor
Bedroom
Dining
Outdoor
Bathroom
Natural Light
Porch
Exercise Equipment
Healthcare
Rehabilitation
