Montecito Heights Healthcare & Wellness Center

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  • Interior

    A hospital room with medical equipment and a bed.

  • Building

    Montecito Healthcare Center located in Los Angeles, featuring a welcoming exterior.

  • Architecture

    A modern residential house with a ramp for accessibility under a clear blue sky.

  • Landscaping

    A sign at the entrance of a science museum, surrounded by lush greenery.

  • Garden

    A peaceful garden scene with a wooden bench surrounded by palm trees and a fountain.

  • Outdoor

    A patio area with metal furniture, a large umbrella, and lush greenery including palm trees.

  • Exterior

    A healthcare facility with a clear sign displaying contact information.

  • Nature

    A serene, overgrown alleyway on a sunny day.

  • Palm Trees

    A striking historical structure nestled among palm trees, featuring an inviting staircase leading up to its entrance.

  • Urban

    A view of residential houses along a street with a crosswalk under a clear blue sky.

Montecito Heights Healthcare & Wellness Center

4585 North Figueroa Street, Los Angeles, CA 90065

For more information about senior living options: (844) 490-3973

3.8 from 93 reviews
5 stars
58
4 stars
8
3 stars
2
2 stars
5
1 stars
20

Skilled Nursing Facility

Overall Review of Montecito Heights Healthcare & Wellness Center

Pros

  • pro The care provided to residents is world class and consistently attentive to needs.
  • pro The staff were engaged, professional, and diligent.
  • pro Administrators Kai and Helen, along with the nursing staff, were attentive and professional.
  • pro Anthony Garcia, the activities coordinator, is patient and full of grace.
  • pro Victor in physical therapy helped the patient regain mobility beyond expectations.
  • pro The food at Montecito Heights is great.
  • pro The new check-in system is awesome.
  • pro Esperanza, a nurse at Montecito Heights, is efficient, pleasant, and always helpful.
  • pro Esperanza Pedraza stands out as a kind, patient, and professional nurse.
  • pro The staff are warm, professional, and navigate guests through entry with care.
  • pro The staff are attentive and caring to residents, ensuring comfort.
  • pro Therapists focus on each patient's individual needs.
  • pro The facility is clean and its environment feels like family.
  • pro Staff, including therapists, nurses, CNAs, and housekeeping, are nice and attentive.
  • pro The care and attention given to residents is excellent.
  • pro The rehabilitation team is friendly, knowledgeable, and effective.
  • pro Montecito Heights is a caring community of wonderful people.
  • pro The facility is highly recommended by families.

Cons

  • pro There have been several patient safety concerns, with transportation identified as a major issue, and management is accused of ignoring reports.
  • pro Patients are dropped 3?4 blocks from the appointment building, and on return trips are dropped off at locations like a McDonald's, with escorts having to call the facility for help.
  • pro The case manager is described as having a really bad attitude toward patients and staff.
  • pro The facility is described as horrible and dirty, with strong odors.
  • pro One reviewer claims her husband became very ill after a short stay, and that he was not informed promptly about transfers or his condition, leading to his death.
  • pro The social worker is portrayed as unhelpful or unresponsive.
  • pro There is criticism that management fails to address root causes of issues and simply applies band-aid solutions.
  • pro A reviewer explicitly warns others to avoid the facility to protect loved ones.

Review

Montecito Heights Healthcare & Wellness Centre in Los Angeles emerges in these reflections as a place many families come to rely on for compassionate, professional care during some of the most challenging times. One family recounts a discharge from two weeks in ICU and trauma care into Montecito with gratitude and relief, noting that the facility was highly recommended by both the hospital and trusted healthcare professionals. The writer describes daily involvement with a staff that felt engaged, diligent, and genuinely concerned about their loved one. The care is portrayed as world-class, with the team staying on top of every need, monitoring medication and health status, and even calling to confirm how the patient handles medication when there is hesitancy. Over the course of a 20-day stay, the reader found no negative contact, and the entire experience is framed as a benchmark for how skilled nursing should operate.

A large part of that impression rests on the people who carry out the day-to-day care. Administrators Kai and Helen receive frequent commendation, but the praise expands to a broad cast of nurses and support staff who left a lasting impression. Ana Perez, Ana Salazar, Desiree, Krystal, Lily, and Josie are named for their professionalism and attentiveness, while Kenneth and Lindy are credited as the chef and nutrition coordinator who keep meals both satisfying and nourishing. Receptionists Hennessie and Jordan are highlighted for greeting visitors with warmth and for keeping operations on track, and Anthony Garcia, the activities coordinator, is described as patient and graceful in guiding residents through engagement and social interaction. Victor in physical therapy is singled out for his effectiveness in getting the patient up and moving when recovery seemed unlikely. The writer makes clear that there were many other staff members who contributed to the care but whose names were not listed, emphasizing that the overall experience was built on teamwork rather than on a few standout individuals.

Communication and attentiveness are repeatedly placed at the heart of the Montecito experience. The family notes that they received timely updates, including a phone call when their mother refused to take her medications, which underscored the facility's commitment to patient safety and informed decision-making. The same account emphasizes how the entire team remained vigilant about the patient's condition throughout each day, ensuring that needs were met and that families felt connected to the care process. In this account, the center's proactive approach to care - anticipating issues, coordinating with multiple disciplines, and maintaining an open line of dialogue with family members - contributes to a sense of reassurance that the care team knows what they are doing and cares deeply about the patient's well-being.

Beyond the core medical and nursing care, other reviewers touch on the everyday comforts and administrative improvements that shape the experience. The new check-in system is praised as awesome, and a focus on quality food adds another layer to the overall satisfaction. The facility's environment is described as clean and welcoming; family members speak about the warmth of the staff, the efficiency of the operations, and the sense that Montecito operates in a manner that makes residents feel valued and secure. Comments from those with long-standing ties to the center - some families with loved ones staying for extended periods - emphasize continuity, with staff consistently attentive, compassionate, and capable at addressing a wide range of needs. In particular, several people note that their loved ones have benefited from robust rehab services, thoughtful meals, and a staff that treats patients like family, sometimes even noting that the atmosphere feels "country-like" and homelike despite the building's age.

Certain voices in the landscape of reviews also offer a more complex picture, acknowledging the strengths while raising concerns that matter to families. A recurring concern centers on patient safety related to transportation, with some reviewers saying that management has been slow to address root causes of recurring issues. The critique includes specific anecdotes about escorts dropping patients far from appointment buildings or at offsite locations, and the impression that when concerns are raised, they may not be fully resolved in a timely or satisfactory manner. One review explicitly labels a transportation problem as a systemic issue and urges leadership to implement lasting fixes rather than temporary patches. In addition, there is a pointed reference to a case manager with a negative attitude during a walk-in inquiry about transportation, highlighting how interpersonal dynamics at times left certain family members feeling frustrated. These notes suggest that while Montecito Heights excels in clinical care and daily operations, there is room for improvement in accountability, follow-through, and transparent communication around transportation safety.

Among the most jarring negative statements are experiences that color the overall evaluation with caution. One reviewer portrays Montecito Heights in a harsh light, describing it as very dirty with an odor problem and recounting a frightening sequence in which their husband rapidly declined, was vomiting, and did not receive timely communication about hospitalization or mortality. The account asserts that no one called the family to inform them of serious changes, and that only the next day did a social worker reach out with a brief message. The reviewer names a social worker, Marketa, in the context of a perceived lack of compassionate or effective communication about critical events. Such narratives stand in sharp contrast to the overwhelmingly positive experiences described elsewhere and remind readers that, for every patient and family, the quality of care is not uniform in perception or execution.

Taken together, the collection of stories paints a nuanced portrait: Montecito Heights is a place of real warmth, efficiency, and professional dedication in which many families feel their loved ones receive life-enhancing rehabilitation, thoughtful nutrition, clean surroundings, and a supportive, family-like atmosphere. The staff - ranging from administrators and nurses to therapists and reception - are frequently described as engaged, kind, and responsive, with Esperanza Pedraza highlighted repeatedly as a nurse who stands out for kindness, efficiency, and patient-centered care. For many, the environment feels like a safe harbor during a challenging period, where care teams coordinate across disciplines to address medical needs, mobility challenges, and emotional well-being. At the same time, the reviews do not shy away from calling out issues that deserve attention: transportation safety and accountability, the need for improved communication during urgent or sensitive events, and the imperative that all families receive timely, compassionate updates even in difficult moments. The overall impression is that Montecito Heights can be a model of skilled nursing care when it comes to clinical competence and daily compassion, while also acknowledging that ongoing attention to transport logistics and communication practices will further strengthen trust and safety for all residents and their families.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (11 miles away) Burbank-Glendale-Pasadena (11 miles away)
  • Los Angeles International (16 miles away) Los Angeles International (16 miles away)
  • Long Beach (Daugherty) (20 miles away) Long Beach (Daugherty) (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Montecito Heights Healthcare & Wellness Center is a premier assisted living community located in the heart of Los Angeles, CA, designed to offer residents both comfort and quality care. This vibrant community provides an extensive range of amenities that cater to the diverse needs and preferences of its residents. The center features a beauty salon for pampering sessions, a cozy dining room with restaurant-style dining, and well-appointed outdoor spaces where residents can enjoy fresh air and nature.

Inside, you'll find a variety of engaging facilities including a fitness room for staying active, a gaming room for leisure activities, and a small library perfect for reading enthusiasts. Residents can also benefit from convenient services such as housekeeping, transportation arrangements?both medical and non-medical?and move-in coordination to ensure a smooth transition into their new home.

The care services at Montecito Heights are comprehensive, emphasizing safety and support around the clock. With a 24-hour call system and supervision in place, residents receive assistance with daily living activities such as bathing, dressing, and transferring. Specialized dietary needs are meticulously accommodated through meal preparation and diabetes diet management programs, ensuring that every resident's health and wellness are prioritized.

Engagement is key to life at Montecito Heights; residents enjoy a robust schedule of activities that includes fitness programs, planned day trips, concierge services, and resident-run initiatives?all crafted to foster connection among community members.

Surrounded by rich local amenities?including cafes, parks, pharmacies, restaurants, theaters, and hospitals?residents have access to everything they need just moments away. Whether it?s enjoying scheduled daily activities or simply relaxing in the lush gardens or outdoor spaces with friends or family members visiting from nearby areas like Downtown Los Angeles or Pasadena?the Montecito Heights Healthcare & Wellness Center invites individuals to thrive in an enriching environment tailored to support their overall well-being.

Nearby Places of Interest

Parks

  • Cleland Ave Bicentennial Park (1.1 miles)
  • Elysian Park (1.9 miles)
  • Glassell Park Recreation Center (2 miles)
  • Arroyo Seco Park (2.5 miles)
  • Alhambra Park (3.5 miles)
  • Echo Park at the Lotus Festival (3.5 miles)
  • Garfield Park (3.6 miles)

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.1 miles)

Restaurants

  • Popeyes Louisiana Kitchen (1.8 miles)
  • Highland Park Brewery (2.7 miles)
  • McDonald's (2.9 miles)
  • The Original Philippe (3.2 miles)
  • McDonald's (3.3 miles)
  • McDonald's (3.5 miles)
  • Mohawk Bend (3.6 miles)

Cafes

  • Charlie's Coffee House (2.3 miles)
  • Starbucks (3.1 miles)
  • Starbucks (3.2 miles)
  • Panera Bread (3.4 miles)
  • Proof Bakery (3.4 miles)
  • Lamill Coffee Boutique (3.6 miles)
  • Starbucks Reserve (3.7 miles)

Hospitals

  • Usc-Norris Cancer Hospital (2.5 miles)
  • LAC+USC Inpatient Tower (2.8 miles)
  • Medical 2 unit (3.8 miles)
  • Glendale Adventist Medical Center (3.9 miles)
  • Huntington Memorial Hospital Nicu (4 miles)
  • Prado Center (5.4 miles)

Transportation

  • Union Station (3.4 miles)

Theaters

  • AMC The Americana at Brand 18 (4.3 miles)
  • Alamo Drafthouse Downtown (4.6 miles)
  • Regal LA Live & 4DX (5.1 miles)

Places of Worship

  • San Marino Community Church Nursery School (5.3 miles)

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