Manchester Manor Conv Hospital in Los Angeles, CA

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Manchester Manor Conv Hospital in Los Angeles, CA

Information last verified:

837 West Manchester Avenue, Los Angeles, CA 90044

For more information about senior living options: (844) 490-3973

3.6 from 28 reviews
5 stars
13
4 stars
5
3 stars
2
2 stars
2
1 stars
6

Overall Review of Manchester Manor Conv Hospital

Pros

  • pro The quality is A+.
  • pro The CNAs and LVNs were exceptionally kind and efficient.
  • pro The staff are very professional to guests and residents.
  • pro The staff care about patients and are willing to help at all times.
  • pro The facility is clean, the food is delicious, and the staff are caring and dedicated to quality care.
  • pro A nurse named Maggie is described as kind, attentive, and beloved by the residents.

Cons

  • pro The CNAs and LVNs were seriously under-staffed, causing long delays for basic care like diaper changes.
  • pro The EMT reviewer called it the worst place they’ve ever been, citing smoke in the doorway and poor customer service.
  • pro LVN Michelle is described as the worst nurse on the night shift and the charge nurse.
  • pro The facility is described as the worst to work with, with rude charge nurses and a nonchalant attitude toward residents.
  • pro An externship observer found neglectful staff and troubling care practices that harmed residents.
  • pro Staff are said to drink alcohol on the premises after 7pm and to skip rounds, suggesting unsafe conditions.
  • pro The building is roach-infested and described as a morgue, with infections common among patients.
  • pro Families are advised not to send loved ones there due to neglect, abuse, and roach infestations.

Review

Manchester Manor Conv Hospital in Los Angeles is best suited for families that value a small‑facility, home‑like atmosphere where, when staffing is adequate, compassionate care and personal attention are the norm. It works for residents who can benefit from patient, friendly interaction with caregiving staff and who prioritize a neat, odor‑free environment and solid meal quality. The community can offer real warmth from CNAs and LVNs, and there are anecdotes of administrators and charge nurses who are approachable and dedicated. This is a setting where, in the best moments, residents feel personally known and respected, with staff who go out of their way to help. It’s not a one‑size‑fits‑all choice, but for families who can actively oversee daily care and advocate for reliable staffing, it can be a workable option.

That said, serious caveats tilt this toward a higher‑risk decision for many families. The most consistent warning in the feedback is under‑staffing, with routine delays in basic tasks like diaper changes and supervision. When staffing is thin, small delays become large concerns for safety, comfort, and dignity. The risk of insufficient bedside care is compounded by reports of disorganization at the charge‑nurse level and occasional gaps in documentation and rounds. For families whose loved ones require steady, predictable oversight or who cannot supervise care closely, these realities push Manchester Manor from a preferred choice toward a place to scrutinize elsewhere.

On the positive side, those who observe the facility during calmer shifts frequently point to genuine kindness and professionalism among the caregiving team. Several reviewers highlight supportive, attentive staff who, when present, deliver quality interaction and responsive care. A number of residents and family members praise a clean, well‑maintained environment, and some reviews call out decent food quality and a “family‑like” vibe created by consistent, caring staff. In periods when the team is functioning at full capacity, the atmosphere can feel respectful, warm, and collaborative, counterbalancing some of the more tangible operational flaws.

Yet the contrast between peak performance and chronic gaps is striking. Persistent concerns include reports of roaches in rooms, odor issues in certain areas, and instances where neglect or mismanagement shaved years off the confidence of families and visiting health professionals. Several accounts describe unsafe or unsatisfactory conditions, outside the expected standards of care, and even accusations of inappropriate practices around medication and documentation. Those elements cannot be dismissed; they erode trust, raise red flags for wound care, infection risk, and overall safety, and they diminish the value of the more favorable stories about friendly staff and tidy spaces.

Families evaluating Manchester Manor should ask pointed, concrete questions before committing. What is the current staffing ratio on each shift, and how reliably does the team meet basic care tasks on time? How are bed‑sores, skin integrity, and hydration monitored, and who is responsible for daily rounds and documentation? What pest control measures are in place, and when was the last clean‑out and maintenance cycle completed? It’s essential to verify a plan for addressing complaints and ensuring accountability when concerns arise, including the availability of a clear escalation path to administration. A trial period or staged transition can reveal how the community handles real‑world days with fluctuating staffing.

The bottom line is blunt but clear: this community can deliver quality care and genuine warmth under the right conditions, but those conditions depend on staffing reliability, proactive leadership, and consistent operational discipline. Pros offset cons only when the floor is adequately staffed and overseen by a capable administrator who keeps rounds, ensures proper documentation, and enforces a high standard of cleanliness and safety. When staffing gaps widen or when pest and odor issues emerge, the same positives quickly recede, and the facility becomes a risky choice for families who cannot monitor daily care closely. For families with flexible expectations and strong advocacy resources, Manchester Manor may be an acceptable option; for others, especially those with high medical or behavioral care needs, stronger facilities with proven, consistent staffing should be the default.

In short, Manchester Manor Conv Hospital is a mixed bag that rewards careful selection and active oversight. It serves well when care teams are complete, engaged, and well‑led, delivering the compassionate, respectful environment that many reviewers described. It does not, however, deliver consistent reliability across all shifts, and the serious concerns voiced by a sizeable portion of reviewers, staffing shortages, neglect accusations, and pest/infection risk, are enough to push many families toward alternatives. Prospective residents and their families should approach this community with a concrete plan: verify current staffing, tour during multiple shifts, request references on safety and cleanliness, and insist on visible, accountable leadership on the floor. If those conditions can be confirmed and maintained, Manchester Manor can meet practical needs with heart; if not, there are safer, steadier options that minimize the risk of resident distress and ensure steadier daily care.

Features

Housing

  • 49 resident community capacity 49 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (7 miles away) Los Angeles International (7 miles away)
  • Long Beach (Daugherty) (13 miles away) Long Beach (Daugherty) (13 miles away)
  • Burbank-Glendale-Pasadena (17 miles away) Burbank-Glendale-Pasadena (17 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manchester Manor Conv Hospital in Los Angeles, CA is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.

The community provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for residents to stay connected with their loved ones. Each room also has a kitchenette for added convenience.

Residents can enjoy delicious meals in the restaurant-style dining room, where special dietary restrictions are taken into account. There is also a small library where residents can relax and read.

Housekeeping services are provided to maintain a clean and organized living environment. Move-in coordination is available to assist new residents with the transition process.

Outdoor spaces and gardens provide opportunities for residents to enjoy fresh air and nature. Additionally, there are scheduled daily activities as well as resident-run activities to keep everyone engaged and entertained.

Professional staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. A mental wellness program is also available to promote emotional well-being.

In terms of nearby amenities, Manchester Manor Conv Hospital is conveniently located near two cafes, four pharmacies, four restaurants, and one transportation service. This allows residents easy access to various services they may need.

Overall, Manchester Manor Conv Hospital offers a comfortable assisted living community that provides exceptional care services and a variety of amenities for the enjoyment and convenience of its residents.

Nearby Places of Interest

Restaurants

  • Jack In The Box (1.2 miles)
  • In-N-Out Burger (2.7 miles)
  • Randy's Donuts (4.7 miles)
  • McDonald's (4.8 miles)
  • Carl's Jr. (5.3 miles)
  • McDonald's (5.6 miles)
  • Frijoles Mexican Restaurant (5.7 miles)

Hospitals

  • Kedren Community Health Center (3.5 miles)
  • Martin Luther King Jr / Drew Medical Center (3.8 miles)
  • Kaiser Permanente West Los Angeles Medical Center (7.3 miles)

Transportation

  • Metro Rail - Hawthorne/Lennox (4.1 miles)
  • National Car Rental (5.1 miles)
  • Fox Rent A Car (5.2 miles)
  • SIXT rent a car (5.3 miles)
  • Aviation/LAX Metro Station (5.5 miles)
  • Hertz Rent A Car (5.5 miles)
  • Avis Rent A Car (5.7 miles)

Pharmacies

  • CVS Pharmacy (4.3 miles)
  • Walgreens (4.5 miles)
  • Rite Aid (4.8 miles)
  • CVS Pharmacy (4.9 miles)
  • CVS Pharmacy (5 miles)
  • CVS Pharmacy (5.1 miles)
  • CVS Pharmacy (5.5 miles)

Cafes

  • Starbucks (4.6 miles)
  • Donut King 2 (4.7 miles)
  • Starbucks (5.3 miles)
  • Lees Sandwiches - Gard (6.1 miles)
  • Verve Coffee Roasters (6.4 miles)
  • Corner Bakery Cafe (7.4 miles)
  • Go Get Em Tiger (7.5 miles)

Parks

  • Kenneth Hahn State Recreational Area (5.3 miles)
  • Bluff Creek Fields Dog Park (7.2 miles)
  • Temple Park (7.5 miles)
  • Polliwog Park (7.5 miles)

Theaters

  • Regal LA Live & 4DX (6 miles)
  • Cinemark 18 and XD (6.1 miles)
  • Alamo Drafthouse Downtown (6.3 miles)
  • AMC DINE-IN South Bay Galleria 16 (7.2 miles)

Places of Worship

  • St Catherine Laboure Church (6.4 miles)

Frequently Asked Questions

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