Manchester Manor Conv Hospital in Los Angeles, CA

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Manchester Manor Conv Hospital in Los Angeles, CA

837 West Manchester Avenue, Los Angeles, CA 90044

For more information about senior living options: (844) 490-3973

3.7 from 26 reviews
5 stars
13
4 stars
5
3 stars
0
2 stars
2
1 stars
6

Skilled Nursing Facility

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    Overall Review of Manchester Manor Conv Hospital

    Pros

    • pro The CNAs and LVNs are exceptionally kind and efficient.
    • pro The staff are professional toward guests and residents.
    • pro The administrator Phaedra is a real sweetheart and a beacon of love and light in the community.
    • pro The DSD is described as nice, and the D.O.N is strict but well-meaning.
    • pro The facility is neat, clean, and odor-free.
    • pro The meals are good.
    • pro The facility provides a family-like environment where residents are happy and treated with respect.
    • pro A nurse named Maggie is described as kind, attentive, and loved by the residents.
    • pro The staff are caring and dedicated to providing quality care.
    • pro Residents experience improved mood and independence thanks to patient and kind care.

    Cons

    • pro The CNAs were seriously under-staffed.
    • pro It sometimes took a half hour to an hour for someone to change a diaper, with no bedpans available.
    • pro It was by far the worst place the reviewer had ever been to.
    • pro It was a terrible place, with smoke hitting you as soon as you opened the door.
    • pro Customer service was out the window.
    • pro LVN Michelle was the worst nurse on the night shift and was unorganized with improper documentation.
    • pro They caution not to put your family or loved ones there.
    • pro The facility was roach-infested and felt like a morgue, with three deaths in one month and patients getting infections.
    • pro The staff were neglectful and did not perform second rounds; staff drank alcohol on the premises after 7 pm.

    Review

    Manchester Manor Conv Hospital in Los Angeles is best suited for seniors who want a warm, family-like setting and whose families can provide vigilant day-to-day oversight. The strongest truth that emerges from the reviews is that the staff can be exceptionally kind and responsive when properly staffed, delivering genuine care and moments of connection that residents notice and appreciate. This community can feel like a home when the floor is adequately staffed and agency support is available, with caregivers who remember preferences, soothe anxiety, and help residents maintain a degree of independence. However, that warmth is not constant; it hinges on staffing levels and daily operations, making this a choice that rewards active family involvement and clear expectations.

    Prospective buyers should explicitly consider alternatives if reliability and a consistently clean, well-managed environment are non-negotiables. Several reviews paint a contrasting picture: persistent understaffing, reports of neglect or disorganization on some shifts, and serious concerns about infection control and housekeeping. For families with residents who have higher medical needs, frequent assistance requirements, or a preference for predictable escalation of care, the variability here can be a deal-breaker. The facility also faces pointed criticism about roach infestations and odors in some rooms, and about how administration and supervision respond to complaints. In short, those seeking a fortress of consistency and transparent, proactive leadership should look beyond Manchester Manor.

    On the plus side, the CNAs and LVNs are frequently described as caring and efficient when available, with several accounts praising individual nurses and aides who go the extra mile. A number of residents and former staff highlight the potential for a truly supportive, homey environment when staffing levels cooperate with the team's goodwill. One administrator in particular is remembered fondly by some families as a compassionate presence, and there are appreciations for clean facilities and appetizing meals from certain periods. When the staffing mix aligns with resident needs, the experience can feel hopeful and dignified, underscoring that the core strengths are found in human connection rather than in institutional polish alone.

    The other side of the ledger is sharp and persuasive. Persistent understaffing translates into delayed help with basic tasks - changing diapers or responding to calls can take excessively long - creating risk and frustration for residents and families. Nights and weekends show particularly fragile organization, with some reports labeling the leadership and shift coordination as fragile or unresponsive. Complaints about environment - roaches, odors, and even alarming anecdotes about neglect - color many reviews and cannot be dismissed as isolated incidents. The combination of these concrete daily failures and the more serious allegations about safety and care undermines trust and makes it hard to rely on consistently positive outcomes.

    Where the pros versus cons meet, the offset is highly contingent on the presence of strong advocacy. If agency staffing is brought in to fill gaps and a proactive administrator remains engaged, the facility can deliver meaningful, compassionate care that improves residents' mood and functioning. When those conditions hold, families may see noticeable benefits: improved mood, renewed independence in some residents, and a sense of belonging that makes the environment feel less institutional. Yet the variance is too large to promise steady excellence; a single shift with thin staffing can erase days of good care, leaving families to question daily routines, documentation, and safety.

    For families weighing Manchester Manor, the recommended approach is thorough due diligence rather than relying on impression alone. Schedule an on-site tour during multiple shifts, and request direct conversations with frontline staff, the DON, and a supervising administrator about staffing schedules, response times, and current remediation efforts for sanitation concerns. Ask to review medication administration processes, wound care protocols, and any recent audits or corrective actions. Observe the dining and activity areas, look for evidence of roaches or odors, and verify the facility's policy on outdoor time and resident autonomy. If high transparency, steady staffing, and a consistently clean environment are non-negotiables, alternatives in the Los Angeles area may better fit. If choosing Manchester Manor, pair the move with an explicit plan for ongoing family oversight and frequent care plan reviews to ensure the positives can reliably outweigh the negatives.

    Features

    Housing

    • 49 resident community capacity 49 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Los Angeles International (7 miles away) Los Angeles International (7 miles away)
    • Long Beach (Daugherty) (13 miles away) Long Beach (Daugherty) (13 miles away)
    • Burbank-Glendale-Pasadena (17 miles away) Burbank-Glendale-Pasadena (17 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Manchester Manor Conv Hospital in Los Angeles, CA is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.

    The community provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for residents to stay connected with their loved ones. Each room also has a kitchenette for added convenience.

    Residents can enjoy delicious meals in the restaurant-style dining room, where special dietary restrictions are taken into account. There is also a small library where residents can relax and read.

    Housekeeping services are provided to maintain a clean and organized living environment. Move-in coordination is available to assist new residents with the transition process.

    Outdoor spaces and gardens provide opportunities for residents to enjoy fresh air and nature. Additionally, there are scheduled daily activities as well as resident-run activities to keep everyone engaged and entertained.

    Professional staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. A mental wellness program is also available to promote emotional well-being.

    In terms of nearby amenities, Manchester Manor Conv Hospital is conveniently located near two cafes, four pharmacies, four restaurants, and one transportation service. This allows residents easy access to various services they may need.

    Overall, Manchester Manor Conv Hospital offers a comfortable assisted living community that provides exceptional care services and a variety of amenities for the enjoyment and convenience of its residents.

    Nearby Places of Interest

    Restaurants

    • Jack In The Box (1.2 miles)
    • In-N-Out Burger (2.7 miles)
    • Randy's Donuts (4.7 miles)
    • McDonald's (4.8 miles)
    • Carl's Jr. (5.3 miles)
    • McDonald's (5.6 miles)
    • Frijoles Mexican Restaurant (5.7 miles)

    Hospitals

    • Kedren Community Health Center (3.5 miles)
    • Martin Luther King Jr / Drew Medical Center (3.8 miles)
    • Kaiser Permanente West Los Angeles Medical Center (7.3 miles)

    Transportation

    • Metro Rail - Hawthorne/Lennox (4.1 miles)
    • National Car Rental (5.1 miles)
    • Fox Rent A Car (5.2 miles)
    • SIXT rent a car (5.3 miles)
    • Aviation/LAX Metro Station (5.5 miles)
    • Hertz Rent A Car (5.5 miles)
    • Avis Rent A Car (5.7 miles)

    Pharmacies

    • CVS Pharmacy (4.3 miles)
    • Walgreens (4.5 miles)
    • Rite Aid (4.8 miles)
    • CVS Pharmacy (4.9 miles)
    • CVS Pharmacy (5 miles)
    • CVS Pharmacy (5.1 miles)
    • CVS Pharmacy (5.5 miles)

    Cafes

    • Starbucks (4.6 miles)
    • Donut King 2 (4.7 miles)
    • Starbucks (5.3 miles)
    • Lees Sandwiches - Gard (6.1 miles)
    • Verve Coffee Roasters (6.4 miles)
    • Corner Bakery Cafe (7.4 miles)
    • Go Get Em Tiger (7.5 miles)

    Parks

    • Kenneth Hahn State Recreational Area (5.3 miles)
    • Bluff Creek Fields Dog Park (7.2 miles)
    • Temple Park (7.5 miles)
    • Polliwog Park (7.5 miles)

    Theaters

    • Regal LA Live & 4DX (6 miles)
    • Cinemark 18 and XD (6.1 miles)
    • Alamo Drafthouse Downtown (6.3 miles)
    • AMC DINE-IN South Bay Galleria 16 (7.2 miles)

    Places of Worship

    • St Catherine Laboure Church (6.4 miles)

    Frequently Asked Questions

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