Manchester Manor Conv Hospital
Save837 West Manchester Avenue, Los Angeles, CA 90044
For more information about senior living options: (844) 490-3973
The CNAs and LVNs are exceptionally kind and efficient. The administrator, Phaedra, is described as a real sweetheart. The facility is neat, clean, and odor-free. The food is good. The staff are caring, dedicated, and willing to help at all times. The facility provides a family-like environment where residents are happy and treated with respect.
The CNAs are seriously understaffed, leading to long delays (30 minutes to an hour) for basic tasks like diaper changes. The facility has a strong smoke odor at the entrance, indicating poor air quality. Customer service is described as non-existent or severely lacking. A night-shift LVN is described as unorganized with inadequate documentation and unwilling to take vitals. Charge nurses are described as rude with a nonchalant attitude toward subordinates. Staff are neglectful, with residents reportedly receiving the same medications regardless of need, and outdoor time is restricted. The building is roach-infested and dirty, with infections and multiple patient deaths cited, described by some as a morgue.Manchester Manor is portrayed in the comments as a facility with real highs and serious lows, depending on who you ask and when you visit. Several reviewers praise what they see as genuinely kind and capable care from frontline staff, noting that CNAs and LVNs can be thoughtful, patient, and attentive even when the environment presents stubborn challenges. A few exude particular gratitude for individuals who stood out: DSD staff member "Q" who is described as really nice, and an administrator named Phaedra who is singled out as a real sweetheart who keeps serving with a sense of love and light in the community. In several accounts, the administrator and some leaders are remembered fondly for creating a family-like atmosphere, and one former nurse even reflects on having grown professionally under that leadership. There are also mentions of a staffing agency (Epic) helping to bring in CNAs when needed, which some reviewers view as a practical solution to the ongoing staffing demands.
Yet those endorsements sit alongside a chorus of serious concerns that repeat across many accounts. The most persistent theme is under-staffing: CNAs and LVNs are described as seriously stretched, with long delays for basic tasks such as diaper changes, sometimes taking 30 minutes to an hour, and even a lack of bedpans being readily available. The consequences of those constraints are palpable in several entry points of care - tasks like vitals taking and daily monitoring are described as inconsistent or neglected by some night-shift staff, leading to frustration and fear about the safety and comfort of residents. One reviewer, speaking from an EMT perspective, calls the facility "the worst place" they have seen, citing not only staffing issues but a broader sense of neglect and disorganization in daily operations.
Environment and safety emerge as two other major flashpoints. A number of reviewers report a troubling odor and pervasive smoke near the entrance, with one explicitly saying the smell hits you as soon as you open the door and another detailing concerns about smoke exposure within the building. The physical environment is also described in starkly negative terms by some: roaches in patient rooms, infections, and what is labeled as a morgue-like atmosphere by a few critics. These mentions are paired with alarming claims about bed sores, unaddressed injuries, and a sense that problems get hidden or minimized rather than addressed openly. Several accounts allege that outside or sun exposure is tightly controlled in ways that feel more restrictive than necessary, which some readers interpret as a broader pattern of management not prioritizing resident autonomy or dignity.
The quality and consistency of medical care are called into question in several ways. Reviews describe issues with documentation, lack of proper vitals, and a perception that residents receive the same prescription regardless of individual needs. One account features a specific accusation that changes in nursing leadership were not handled with transparency, while another stresses that the facility can be clean and odor-free in some areas even as other reviewers insist the opposite is true across the building. Food is another point of contention: some find the meals good and noteworthy for variety (with a preference for avoiding hot dogs), while others condemn the food as disgusting with repetitive hot dog meals. The contradictions here underscore a broader uncertainty about consistency in daily life at the facility.
On the positive side, the stories of individual caregivers and moments of compassionate care recur. Maggie, described as the nicest nurse by one reviewer who really connected with residents, is remembered fondly for her kindness and attentiveness. There are mentions of a few nurses who take time to know residents and to treat them with warmth, and some families report that their loved ones showed improvements in mood, independence, or overall well-being after time at the manor. A number of reviewers emphasize the importance of the human touch - the small gestures, patient listening, and steady presence - that can make a meaningful difference in a setting many associate with difficulty. In this mix, some families report that their loved ones benefited from the care they received and from staff who treated them with respect and kindness.
Taken together, the feedback paints a facility with stark contrasts. For every story of a dedicated CNA or a compassionate nurse who made a meaningful difference, there is another account of delays, administrative concerns, odor and pest issues, or worries about safety and quality of care. The common thread across reviews is a call for closer attention to staffing levels, more consistent clinical practices, and a transparent, proactive approach from leadership. Families considering Manchester Manor are encouraged to visit with questions about typical staffing ratios by shift, how problems are escalated and tracked, what the smoking and pest-control policies actually look like in practice, and how the facility ensures individualized medical plans rather than a one-size-fits-all approach to medications. In the end, the messages converge on one point: the people who work there can be kind and capable, but the environment and operations require substantial, ongoing attention to ensure every resident truly experiences safe, dignified, and attentive care.
49 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (7 miles away) Long Beach (Daugherty) (13 miles away) Burbank-Glendale-Pasadena (17 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manchester Manor Conv Hospital in Los Angeles, CA is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
The community provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for residents to stay connected with their loved ones. Each room also has a kitchenette for added convenience.
Residents can enjoy delicious meals in the restaurant-style dining room, where special dietary restrictions are taken into account. There is also a small library where residents can relax and read.
Housekeeping services are provided to maintain a clean and organized living environment. Move-in coordination is available to assist new residents with the transition process.
Outdoor spaces and gardens provide opportunities for residents to enjoy fresh air and nature. Additionally, there are scheduled daily activities as well as resident-run activities to keep everyone engaged and entertained.
Professional staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. A mental wellness program is also available to promote emotional well-being.
In terms of nearby amenities, Manchester Manor Conv Hospital is conveniently located near two cafes, four pharmacies, four restaurants, and one transportation service. This allows residents easy access to various services they may need.
Overall, Manchester Manor Conv Hospital offers a comfortable assisted living community that provides exceptional care services and a variety of amenities for the enjoyment and convenience of its residents.
Manchester Manor Conv Hospital is located at 837 West Manchester Avenue, Los Angeles, CA 90044 in Los Angeles County, California
Manchester Manor Conv Hospital on seniors.fyi includes 5 photos including images showing healthcare, building, palm trees, sidewalk, bedroom, garden, landscaping, potted plants, and more.
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