Longwood Manor Convalescent Hospital
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4853 West Washington Bl, Los Angeles, CA 90016
For more information about senior living options: (844) 490-3973
The staff are kind and attentive to residents. The facility is well maintained and comfortable. Physical and occupational therapy programs are effective and therapists are patient. The social worker and other staff are friendly and helpful. Longwood Manor has beautiful garden patios and a large Activities and Rehabilitation room. The majority of the staff have been at the facility for over 20 years and are friendly and caring. The new administration has revamped the premises and increased staffing with hardworking CNAs and charge nurses. Residents enjoy three meals a day and can keep personal non-perishables, with televisions available to help with boredom. The entrance wall is decorated with holiday themes, creating a welcoming atmosphere.
The service at the facility is very poor. The front desk does not answer calls in a timely manner. It is described as one of the dirtiest facilities with uneducated staff, many of whom do not speak English. The staff are very rude and do not perform their duties, leaving patients in the same position for long. Basic care tasks (haircuts, showers) and services (dental and eyeglasses) are not provided as requested. Some reviewers claim residents are starved or not fed. A reviewer alleges misconduct by the head of security. The facility is labeled a nightmare and is warned by some to shut it down.Longwood Manor emerges in these stories as a place that can feel like a true home to some families and a source of deep concern to others. Across a wide span of experiences, residents and their loved ones describe a mix of warmth, attentiveness, and meaningful activities on one hand, and serious problems with care, cleanliness, and communication on the other. The contrasts are sharp enough that the same facility can be painted with both bright, grateful strokes and dark, alarming warnings.
Several longtime residents and their families frame Longwood Manor as a place that has offered stability, kindness, and practical support for years. One family notes that their loved one has been a resident for 24 years, and that Longwood "did" take him in when others wouldn't, providing a bed and ongoing care. They credit the staff with consistent attentiveness to both the resident and the family's needs, describing the changes in leadership as having a real impact - some improvements and some setbacks, but with a strong sense that care and well-being have been the guiding priorities. They specifically mention the friendliness and reliability of the staff, the willingness to address disagreements civilly, and a renewed commitment from a new administration to bring in hard-working CNAs and charge nurses. The positive elements highlighted include routine meals (three a day), the ability for residents to have their own non-perishable items in a drawer, and even options to bring in entertainment like a television to help pass the day. The facility's environment features a well-used smoking patio with vending machines, organized activities, and a pleasant open patio with plants and tables. The decor - especially the entrance wall decorated with holiday themes - also stands out as a welcoming touch. For families who value consistency, accessibility, and a sense of home, these accounts present Longwood Manor as a sanctuary that has repeatedly earned gratitude over the years.
In addition to stability, several reviews highlight meaningful concrete benefits of care at Longwood Manor. Families describe attentive and accommodating staff who check on residents regularly, participate in rehabilitation and therapy programs, and provide practical support such as diaper changes when needed. The facility is described as well maintained, with physical and occupational therapy programs that are effective and delivered by patient, dedicated therapists. Even when language barriers are mentioned, some families still report improvement and engagement in activities that help residents stay connected and active. The social worker is frequently cited as friendly and helpful, with notes of good collaboration in planning each resident's case. The healing and rehabilitation atmosphere is underscored by stories of patients leaving with better function or greater independence, and even in hospice contexts, caregivers describe kindness and comfort during difficult times. For families seeking proximity to home and a place where staff feel personally involved in a loved one's progress, these narratives provide a portrait of hope and support.
Another thread in the positive accounts is the sense of a family-like environment. Reviewers emphasize that the staff genuinely care, not "robots," and that the facility offers a robust activity calendar and opportunities for residents to socialize and stay engaged. Several threads mention long-tenured staff members - many with decades of service - whom families feel know the residents well and respond with consistency. The physical environment - gardens, patios, and an expansive activities and rehabilitation room - is repeatedly praised as inviting and conducive to recovery and enjoyment. The care team's willingness to listen, engage with families' questions, and coordinate services through the social worker and therapy teams is described as a cornerstone of a positive experience for those who prioritize warmth, stability, and responsiveness.
Yet these positive portraits sit alongside substantial and repeated criticisms from many reviewers. A number of accounts describe very poor service, with strong language about neglect and dysfunction. Some critics recount that staff members are rude, unhelpful, or fail to perform basic tasks in a timely manner, leaving residents in uncomfortable positions for extended periods. Others report concerning issues of cleanliness and hygiene, with explicit statements that the facility can be dirty and that certain staff members do not perform their duties properly. Language barriers are repeatedly cited as a challenge, with some reviewers noting that many staff members do not speak English well or at all, which they believe contributes to miscommunication and unmet needs.
There are specific, distressing accusations that recur in several reviews. Some families claim that residents are not fed adequately, or that basic comforts - such as timely showers, haircuts, or dental and eyeglasses services - are not provided despite repeated requests. In one especially harsh set of statements, a commentator claims a loved one did not receive necessary care and describes the environment in alarming terms - suggesting that the facility could be dangerous or even life-threatening for a resident. Others allege that staff lie or manipulate families, that social workers are not helpful, or that certain supervisors are aggressive or overbearing, with rules applied inconsistently. There are references to situations where a resident's health deteriorated or where staff did not supervise care appropriately, leading to hospital visits or extended distress for families.
A few reviews are blunt in their condemnation, calling the facility a "nightmare," a place where a friend about to pass away endured poor treatment during a critical period, and another where a patient's health declined markedly due to inadequate care. Some families say they would not recommend the facility at all, citing experiences of neglect, poor communication, and perceived lack of accountability. Problems such as unanswered calls at the front desk, reports of theft or medication issues, and worries about patient rights being compromised appear in multiple posts. The most dramatic statements describe the facility as unsafe or unethical, with phrases that imply harm to residents and even calls to investigate or shut down the facility.
Within the broad spectrum of reviews, a few clearly positive notes stand out again. One reviewer who stayed for years praises a nurse named Sarah who provided exceptional care, adding a sense of personal gratitude that underscores how meaningful good caregivers can be. Another reviewer highlights that the large majority of staff have been at the facility for over 20 years and are described as friendly and caring, reinforcing the idea that continuity of staff can translate into deeper familiarity with residents' needs. A few comments celebrate the facility's beauty and calm, calling attention to the garden patios, the ability to tailor activities to individual residents, and a strong sense of family in the care approach. These voices remind readers that, for some families, Longwood Manor delivers a stable, respectful, and compassionate environment that makes a difficult situation more bearable.
Taken together, the range of experiences paints a nuanced picture of Longwood Manor. For some families, it is a place of consistent care, kindness, and practical support, where residents receive regular attention, meaningful rehabilitation services, and a welcoming atmosphere that helps both residents and visiting family members feel connected. For others, it is a setting where problems with staffing, communication, cleanliness, and basic patient care create serious concerns and fear for loved ones. The truth of Longwood Manor, as reflected in these varied voices, seems to depend on who is caring for whom, when, and under what circumstances. Prospective families are likely to encounter both the warmth of dedicated caregivers and the real risks highlighted by critics, underscoring the importance of firsthand visits, clear questions about staffing and protocols, and ongoing oversight to ensure that the care given aligns with the highest standards of safety, dignity, and respect.
198 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (8 miles away) Burbank-Glendale-Pasadena (11 miles away) Long Beach (Daugherty) (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Longwood Manor Convalescent Hospital is a premier assisted living community located in Los Angeles, CA. Our mission is to provide exceptional care and support to our residents, ensuring their comfort and well-being at all times.
Our community offers a wide range of amenities designed to enhance the quality of life for our residents. From a beauty salon where residents can get pampered to a fully furnished facility with private bathrooms, we strive to create a comfortable and luxurious environment for our residents. Our fitness room and wellness center promote an active and healthy lifestyle, while our gaming room and small library offer opportunities for leisurely activities.
At Longwood Manor Convalescent Hospital, we understand the importance of proper nutrition. That is why we provide restaurant-style dining with special dietary restrictions taken into consideration. Our professional chefs prepare delicious meals that cater to individual needs, including diabetes diets and special dietary restrictions.
Keeping our residents engaged and entertained is an essential part of our community. We offer concierge services and planned day trips to nearby attractions, allowing our residents to enjoy new experiences and create lasting memories. Resident-run activities and scheduled daily activities ensure that there is always something fun happening at Longwood Manor Convalescent Hospital.
With numerous cafes, parks, pharmacies, restaurants, theaters, places of worship, and hospitals in close proximity, our community provides easy access to essentials as well as recreational options.
At Longwood Manor Convalescent Hospital, the care services provided are unmatched. Our 24-hour call system ensures that assistance is readily available whenever needed. Our dedicated team of caregivers provides assistance with bathing, dressing, transfers, medication management, meal preparation and service. We also have a mental wellness program in place to support the emotional well-being of our residents.
We take pride in offering personalized care that meets the unique needs of each resident while promoting independence and dignity.
Come experience the warm and welcoming atmosphere at Longwood Manor Convalescent Hospital – where exceptional care and a vibrant community await.
Longwood Manor Convalescent Hospital is located at 4853 West Washington Bl, Los Angeles, CA 90016 in Los Angeles County, California
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