1900 South Longwood Avenue, Los Angeles, CA 90016
For more information about senior living options: (844) 490-3973
There is a mosaic of experiences shared about this care facility, ranging from vehement condemnation to occasional praise. Across the reviews, families and former residents describe a place that can feel like a last, difficult stop for many loved ones. Some accounts convey genuine admiration for staff who go above and beyond in small but meaningful ways, while others paint a starkly different picture - one marked by neglect, fear, and a sense that safety and dignity are not reliably upheld. Taken together, the comments sketch a facility whose day-to-day reality appears highly uneven, with moments of care inserted into a broader pattern of severe concerns.
Several reviewers paint a dire first impression rooted in environment and condition. The halls and rooms are described as drab, dreary, and jail-like, contributing to a mood that feels more like confinement than comfort. Visitors recount conspicuously unclean conditions, with references to roaches and even a maggot found in a resident's wound. Such details amplify a sense of neglect and raise questions about hygiene, infection control, and the overall standard of maintenance. Others describe discomfort and fear tied to the physical surroundings, portraying a place that feels unsafe or unsupportive of healing and dignity.
Staff interactions emerge as a central fault line in these experiences. A sizable portion of the complaints centers on rude or uncommunicative behavior, with families describing frequent miscommunications, rushed care, and a sense that residents' needs are not consistently acknowledged. Several reviewers allege staff neglect or insufficient attention to health requirements, sometimes with serious consequences for the residents' well-being. There are powerful claims about systemic issues - such as altered medical records and staff behavior that reviewers interpret as a breakdown in accountability. Other remarks describe staff parking on the street and, in some cases, inappropriate behavior on the job, including allegations of substance use during work hours. These allegations are hard to verify from outside, but within the reviewed narratives they contribute to a perception of an unsafe and poorly supervised environment.
Yet the narrative is not uniformly negative. A subset of reviewers highlights care and compassion that they did experience. One account notes a nurse going out of her way to purchase essential items like pajamas and slippers for a relative in need, while another praises the management team as going above and beyond for both staff and residents. A separate positive reflection describes the facility as five-star, underscoring that there are people who believe the organization can deliver attentive, respectful care. This tension - between moments of genuine kindness and episodes of neglect or mismanagement - appears repeatedly, suggesting that individual experiences may vary dramatically within the same place.
The strongest claims about the facility's failings center on patient safety, ethics, and transparency. Reviewers accuse administrators of detachment from day-to-day operations and describe a climate where residents' voices are not consistently heard. The accusation of altered records, in particular, casts a shadow over the integrity of the care system and raises questions about how well residents' medical needs are being documented and honored. There are calls, from multiple angles, to shut the place down or to report it to oversight bodies, reflecting a perception that immediate intervention is necessary to protect vulnerable residents. While these assertions require verification, they clearly reflect a high level of concern among those with intimate knowledge of the facility's operations.
In examining the chorus of voices, one can discern a core theme: quality of care in this setting appears to hinge on a complex mix of factors - staff coaching and supervision, facility cleanliness and maintenance, open and accurate communication with families, and rigorous adherence to medical and ethical standards. The reviews collectively illustrate how negative experiences can develop quickly when any one of these levers is out of balance, while positive interactions and thoughtful gestures can still shine through even in difficult circumstances. The juxtaposition underscores that long-term care is a deeply human enterprise, where the difference between relief and distress often rests on reliability, accountability, and empathy as much as on clinical expertise.
For readers or potential families evaluating this facility, the compiled impressions serve as a multifaceted snapshot: some residents and families report compassionate, responsive care amid disturbing conditions; others report neglect, discomfort, and alarming lapses in safety and integrity. The breadth of experiences suggests a need for thorough due diligence - visiting in person, speaking with current staff and administrators, reviewing inspection records, and asking pointed questions about hygiene practices, staff training, incident reporting, and how medical records are managed. It also points to the importance of external oversight and transparent communication to ensure residents' rights and health are protected.
Ultimately, the collection of reviews portrays a care setting at a critical crossroads. On one hand, there are undeniable moments of kindness, resourcefulness, and professional dedication that demonstrate what good care can look like. On the other hand, there are persistent, serious concerns about cleanliness, safety, staffing, and administrative accountability that demand attention from regulators, leadership, and families alike. The path forward, as suggested by the voices in these reviews, hinges on clear reforms, consistent and compassionate care, and a commitment to restoring trust through concrete actions that place residents' welfare at the forefront.
Crenshaw Nursing Home in Los Angeles, CA is a highly regarded assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For convenience and relaxation, residents can take advantage of the on-site beauty salon, cable or satellite TV in their fully furnished rooms, as well as access to community operated transportation for errands and appointments. The computer center and Wi-Fi/high-speed internet allow residents to stay connected with loved ones and engage in online activities.
The dining experience at Crenshaw Nursing Home is exceptional, with a restaurant-style dining room offering delicious meals prepared by experienced chefs. Special dietary restrictions can be accommodated to meet individual needs.
To promote physical fitness and mental wellness, there is a fitness room and wellness center available for residents to engage in exercise programs tailored to their abilities. The gaming room, small library, and scheduled daily activities provide ample opportunities for entertainment and socialization.
Care services at Crenshaw Nursing Home are comprehensive and attentive. Residents have access to 24-hour call systems for immediate assistance and 24-hour supervision for peace of mind. Trained staff are available to assist with activities of daily living such as bathing, dressing, transfers, meal preparation, medication management, and special dietary restrictions.
Located conveniently near various amenities like cafes, parks, pharmacies, restaurants, theaters, places of worship, and hospitals further enhances the quality of life for Crenshaw Nursing Home residents.
With its range of amenities, care services, and proximity to key facilities within the community, Crenshaw Nursing Home provides a comfortable and supportive environment where residents can thrive while receiving the highest standard of care.
Crenshaw Nursing Home is located at 1900 South Longwood Avenue, Los Angeles, CA 90016 in Los Angeles County, California
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