Crenshaw Nursing Home in Los Angeles, CA

Pros

• The employees are responsible and effective.
• The staff strive for the best care and compassion for the residents.
• Every staff member is willing to help in any way they can.
• A nurse purchased items for a resident in desperate need, showing care and initiative.
• The facility is awesome and the staff really care; the management team goes above and beyond for staff and residents.
• The staff treat residents with respect and compassion.
• The facility is described as a five-star facility.

Cons

• The staff are accused of stealing from the elderly and neglecting their care.
• The facility is described as the worst place to leave loved ones, with roaches and a drab, dangerous environment.
• The staff are generally rude and unprofessional.
• The director of nursing is incompetent and dismissive toward the patients.
• Staff are observed smoking weed on the clock and allowing employees to work under the influence.
• There are reports of altered medical records to cover missed doctor visits, indicating incompetence.
• The place should be shut down and reported to the BBB.
• Roaches and rats are found in residents’ rooms, and the facility is unclean.
• The patients are neglected and the care provided is insufficient.

Review

Crenshaw Nursing Home is best suited for families with very limited options who must place a loved one in a facility on a tight budget and are prepared to supervise care closely on an ongoing basis. The few advantages that surface in reviews, occasional instances of genuine staff kindness, timely assistance from some nurses, and a sense that a few team members try to go above minimum requirements, only matter if there is relentless family involvement to ensure that every day’s care plan is followed. In short, this community tends to work only when guardians provide relentless oversight and can intervene quickly to address gaps in treatment, cleanliness, and safety.

Those who should seriously consider alternatives are families prioritizing predictable, high-quality care and a consistently clean, respectful environment. If a resident requires reliable medical oversight, timely responses to concerns, clean rooms, and professional leadership, other options are likely to deliver more consistent results. Prospective residents with memory-care needs, high fall risks, or complex wound care should look beyond Crenshaw, since the reviews repeatedly describe care gaps, understaffing, and uneven quality of attention. For anyone seeking a standard of care that minimizes daily distress for residents and families alike, the verdict here tends to lean toward “look elsewhere.”

On the positive side, a few reviewers point to staff members who show initiative and compassion in individual moments. There are anecdotes of staff members going out of their way to help with personal items or to accommodate urgent requests, and one account credits a nurse with taking extra steps to assist a relative in distress. When care teams display perseverance and a willingness to help, they stand in sharp relief against the more common complaints. These instances prove that quality care is not impossible here; they just appear to be the exception rather than the rule, and not dependable enough to rely upon without constant family involvement.

The dominant themes across the bulk of feedback are hard to ignore: roaches and other pests, a facility that feels drab and unwelcoming, and staff behavior described as unprofessional or inattentive. Several reviews accuse the administration of disengagement or even incompetence, with specific references to the director of nursing and to operational lapses that compromise safety and comfort. There are serious allegations of neglect, miscommunication, and signs of a troubling care culture, including claims of altered medical records and inappropriate behavior on the premises. Even when some residents fare reasonably well, these persistent concerns create a clear and substantial risk calculus for families evaluating this community.

In weighing the pros against the cons, the math clearly tilts toward caution. The occasional acts of care and the existence of staff who genuinely try do not compensate for the regular, entrenched criticisms about safety, cleanliness, and accountability. Families should not enter Crenshaw with the expectation that quality care and a consistently welcoming environment are guaranteed; instead, prepare for active management of daily needs and frequent check-ins. If choosing Crenshaw, demand concrete guarantees: a current, personalized care plan with measurable goals; documented staffing levels and turnover; regular, independent inspections; and transparent communication channels with a designated administrator who will respond promptly to concerns.

The bottom line is practical and unambiguous. For most seniors and their families, Crenshaw Nursing Home represents a high-risk option unless substantial family oversight and immediate, tangible improvements are secured. If there is any doubt about the facility’s ability to deliver reliable, respectful care, explore higher-rated nursing homes or consider in-home or community-based care alternatives that offer clearer supervision, better environmental standards, and firmer accountability. A decision grounded in caution now will save distress and uncertainty later, and it should prioritize a living arrangement where safety, cleanliness, and compassionate caregiving are proven, not presumed.

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• Rite Aid (1.7 miles)
• CVS Pharmacy (1.7 miles)
• Kaiser WLA Pharmacy (1.7 miles)

Restaurants

• Republique (1.7 miles)
• Chick-Fil-A (1.8 miles)
• Monsieur Marcel Gourmet Market (2.4 miles)
• Berri's Pizza Cafe (2.8 miles)
• BCD Tofu House (2.9 miles)
• In-N-Out Burger (2.9 miles)
• Park's BBQ (3.2 miles)

Hospitals

• Kaiser Permanente West Los Angeles Medical Center (1.7 miles)
• Kedren Community Health Center (5 miles)

Theaters

• AMC The Grove 14 (2.3 miles)
• TCL Chinese Theatre (4.3 miles)
• AMC Century City 15 (4.4 miles)
• Regal LA Live & 4DX (4.4 miles)
• Alamo Drafthouse Downtown (5 miles)
• Cinemark 18 and XD (5 miles)

Cafes

• Verve Coffee Roasters (2.5 miles)
• Joan's on Third (2.7 miles)
• Go Get Em Tiger (3.3 miles)
• Alfred Coffee & Kitchen (3.5 miles)
• Blue Bottle Coffee (3.6 miles)
• Verve Coffee Roasters (3.7 miles)
• Alfred Coffee Beverly Hills (4 miles)

Parks

• Pan Pacific Park (2.6 miles)
• Kenneth Hahn State Recreational Area (3.5 miles)
• Roxbury Memorial Park (3.7 miles)
• Plummer Park (3.7 miles)
• Beverly Gardens Park (4 miles)
• Runyon Canyon Park (4.5 miles)

Places of Worship

• King Fahad Mosque (4.2 miles)