Hyde Park Healthcare Center

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Hyde Park Healthcare Center

6520 West Boulevard, Los Angeles, CA 90043

For more information about senior living options: (844) 490-3973

3.3 from 40 reviews
5 stars
20
4 stars
4
3 stars
0
2 stars
1
1 stars
15

Skilled Nursing Facility

Overall Review of Hyde Park Healthcare Center

Pros

  • pro The staff are very knowledgeable and involved.
  • pro Hyde Park is described as a wonderful place with a new look.
  • pro The staff work very hard and care about patients and their families.
  • pro The facility is clean, welcoming, and staffed by friendly, professional personnel.
  • pro Visitation is flexible and staff are ready to answer questions.
  • pro Maintenance staff promptly help residents, such as setting up a TV.
  • pro The facility has a team-oriented staff focused on resident goals.
  • pro There is a program of daily activities and a Resident Council that recognizes staff.
  • pro The staff are courteous, caring, and approachable.
  • pro The place helped a loved one recover and would be recommended.

Cons

  • pro The reviewer described the experience as the worst ever and said they were unable to reach a nurse due to repeated disconnections.
  • pro They alleged the facility was uncooperative when transferring their mother to assisted living.
  • pro They claimed the facility sent a different assisted living to assess their mother without their knowledge or consent.
  • pro They stated they would never recommend the facility and urged others not to send loved ones there.
  • pro They complained about the lack of proper drop-off and pick-up parking for vans and visitors.
  • pro They accused a staff member of ill-educated, arrogant behavior and hanging up due to language barriers.
  • pro They claimed medications were withheld or given incorrectly, nearly harming their loved one.
  • pro They asserted rooms were dark and staff smoked around the property.
  • pro They claimed there was no convenient visitor parking or that parking was far away.
  • pro They said nights were marked by unanswered phone calls and poor communication.
  • pro They reported clothes and shoes disappearing and nothing being done about it.
  • pro They described the facility as a "death trap" for the elderly and advised against sending loved ones.
  • pro They criticized dirty coffee mugs, bad food, cut-off air conditioning to save money, power outages, and pests like roaches and ants.
  • pro They claimed some staff were lazy and did not advocate for patients, with the director of nursing unaware of the issues.

Review

Hyde Park Rehabilitation and Healthcare Center appears to be a place that provokes very strong, opposing reactions. On one hand, there are repeated commendations about kindness, cleanliness, and the willingness of some staff to go the extra mile. On the other, there is a chorus of harrowing complaints about communication failures, perceived neglect, and management issues. Taken together, the comments sketch a facility that can feel like two different places depending on who you ask and when you visit.

Several reviewers describe encounters that left them frustrated and anxious from the start. One caller recounts a nightmare of trying to reach a nurse by phone, saying they tried "several times a day to speak with a nurse and was always disconnected." Another note highlights a transfer ordeal: "When trying to transfer my mom from there into assisted living, they were uncooperative," and they were dismayed that a competing facility was sent in to assess their mother without prior notification or consent. The sentiment is that crucial steps were mishandled, leaving families feeling excluded and powerless during a vulnerable moment.

Logistics and accessibility issues color many negative experiences. A recurring grievance is the lack of practical amenities for visitors and patients alike. Reviewers point to "no proper park place for drop off and pick up Vans, Visitors," and they complain about parking constraints that force families to park far away. Communications about admissions, transfers, or daily care sometimes appear unreliable, with several accounts stating that phones go unanswered at night or that calls aren't returned promptly. One family even reports that a death-trap impression arises from a combination of delayed responses and poor coordination in critical moments.

The staff experience as a matter of perception is particularly polarized. There are accusations of language barriers and discourteous treatment: "A very ill-educated and arrogant customer service because I don't speak English, she hung up on me." That stark memory stands out beside many positive reflections on individual care team members. Some reviewers describe staff as "very knowledgeable and involved," noting their flexibility with visitation and their readiness to answer questions. Others praise specific acts of kindness, such as a maintenance worker promptly installing and programming a TV for a resident, or the sense that the facility has become more pleasant with a "new look" and "new management." In these accounts, the care appears competent and compassionate, with residents' needs being listened to and addressed.

There are also mixed and nuanced observations about the quality of care and the atmosphere. Some families report reassuring moments: a director of nursing who reassured them during the admission process, or a community that fosters activity through daily programs and a resident council that gives residents a voice. There are mentions of COVID protocols being followed, and some families feel their relatives benefited from care teams who remained engaged, supportive, and professional. At times, reviewers emphasize the facility's emphasis on resident life, activities, and family interactions, providing a sense of home and routine.

Yet the most piercing testimonies are the harsh ones. A number of reviews describe significant concerns about medication management, with one warning to "make sure they are giving your family the right medication" and another alleging that vital medicines were withheld, with potentially dangerous consequences. Complaints extend beyond clinical care to overall safety and environment; reviewers report rooms that feel dark, a property where "highly contagious people" were housed with others, and even accusations that staff smoked around the property. Allegations about mislaid clothing, unreturned calls from doctors, and a general sense that administrative staff are not fully aware of what is happening on the floor further deepen the worry. Some reviews go so far as to suggest that the facility should be shut down, with blunt statements about neglect and a failure to provide livable conditions, including roaches, ants, and electricity or air conditioning cutoffs to save money.

Several commenters explicitly urge others to avoid the facility, with emphatic warnings to stay away if a loved one's safety and well-being are a priority. One stern admonition captures the spirit of the most intense grievances: "PLEASE, PLEASE DO NOT TAKE YOUR LOVED ONE TO THIS HORRIBLE FACILITY!!!!" The sentiment is reinforced by patient stories of disorganization, poor advocacy from licensed practical nurses, and a perception that directors were not fully attentive to ongoing problems. In some of these views, the facility's improvements, if any, are overshadowed by long-standing issues around accountability, communication, and basic comfort.

Despite the weight of the negative experiences, there are still pieces of the narrative that speak to a different reality. Several reviewers highlight genuine warmth and courtesy from various staff members, including polite mentions of supervisors and general kindness across shifts. They emphasize that the facility can feel like a home when functioning well - cleanliness, friendly staff, and a sense of teamwork are repeatedly cited as strengths. It is clear that Hyde Park can be a place where residents receive attentive care from some team members, and where activities and resident engagement contribute to a livelier, more supportive environment.

In the end, the tapestry of reviews paints a complex picture of Hyde Park Rehabilitation and Healthcare Center. For some families, it is a place of dependable care, respectful staff, and meaningful programs that make a difference in a loved one's daily life. For others, it is a source of anxiety and frustration, marked by communication gaps, concerns about safety and medication, and experiences that leave families fearful and disheartened. Anyone considering the facility should proceed with careful scrutiny: visit in person, speak with multiple staff members across shifts, ask pointed questions about admission and transfer procedures, verify medication protocols, and, if possible, check in with public health or regulatory bodies. The stories here suggest that choosing care for a loved one requires weighing the potential for compassionate, attentive care against the risk of systemic issues that can undermine safety and trust.

Features

Housing

  • 72 resident community capacity 72 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (5 miles away) Los Angeles International (5 miles away)
  • Burbank-Glendale-Pasadena (15 miles away) Burbank-Glendale-Pasadena (15 miles away)
  • Long Beach (Daugherty) (15 miles away) Long Beach (Daugherty) (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hyde Park Healthcare Center is a premier assisted living community located in the vibrant city of Los Angeles, CA. Our facility offers a wide range of amenities and care services to ensure that our residents receive the support they need while maintaining their independence and quality of life.

Our community is designed with the comfort and convenience of our residents in mind. We offer a variety of amenities such as a beauty salon, cable or satellite TV, a computer center, and a gaming room to keep our residents entertained and engaged. The dining room provides restaurant-style dining experiences with delicious meals prepared by our talented kitchen staff. For those who prefer to cook for themselves, we also have kitchenette options available.

We understand the importance of staying active and healthy, which is why we offer a fitness room and wellness center for physical exercise and mental wellness programs for emotional well-being. Our beautifully maintained garden and outdoor spaces provide a peaceful retreat for residents to relax or socialize with friends.

At Hyde Park Healthcare Center, the safety and well-being of our residents are paramount. Our 24-hour call system ensures that help is always just a button away, and our dedicated staff provides 24-hour supervision to ensure round-the-clock care if needed. Assistance with activities of daily living such as bathing, dressing, transfers, and medication management are provided by our trained caregivers.

We also understand the importance of personal preferences when it comes to dietary needs. Our community offers special dietary restrictions options such as diabetes diets and meal preparation tailored to individual needs.

In addition to our exceptional amenities and care services, we are conveniently located near various cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals so that our residents can easily access essential services or enjoy outings with friends or family.

At Hyde Park Healthcare Center in Los Angeles, CA, we strive to provide a warm and welcoming environment where seniors can thrive physically, socially, mentally, and emotionally. We invite you to visit and experience the exceptional care and amenities we have to offer.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.8 miles)
  • CVS Pharmacy (3.9 miles)
  • Walgreens (4 miles)

Restaurants

  • In-N-Out Burger (2.4 miles)
  • Randy's Donuts (2.4 miles)
  • McDonald's (3.3 miles)
  • Jack In The Box (3.3 miles)
  • Carl's Jr. (3.5 miles)
  • Chick-Fil-A (3.8 miles)
  • In-N-Out Burger (4 miles)

Parks

  • Kenneth Hahn State Recreational Area (2.4 miles)
  • Bluff Creek Fields Dog Park (4.5 miles)
  • Burton Chace Park (6.3 miles)

Transportation

  • National Car Rental (3 miles)
  • SIXT rent a car (3.1 miles)
  • Metro Rail - Hawthorne/Lennox (3.4 miles)
  • Hertz Rent A Car (3.4 miles)
  • Fox Rent A Car (3.4 miles)
  • Avis Rent A Car (3.6 miles)
  • Budget Rent A Car (3.7 miles)

Theaters

  • Cinemark 18 and XD (3.3 miles)
  • Regal LA Live & 4DX (6 miles)
  • Alamo Drafthouse Downtown (6.4 miles)
  • AMC The Grove 14 (6.5 miles)

Hospitals

  • Kedren Community Health Center (4.3 miles)
  • Kaiser Permanente West Los Angeles Medical Center (4.7 miles)

Cafes

  • Go Get Em Tiger (4.6 miles)
  • Starbucks (4.6 miles)
  • Donut King 2 (6 miles)
  • Starbucks (6.3 miles)
  • Corner Bakery Cafe (6.5 miles)
  • Verve Coffee Roasters (6.6 miles)

Places of Worship

  • King Fahad Mosque (4.8 miles)

Physicians

  • Kaiser Permanente Culver Marina Medical Offices (5.2 miles)

Frequently Asked Questions

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