3501 Cedar Avenue, Long Beach, CA 90807
For more information about senior living options: (844) 490-3973
The nurses JoAnn, Mia, and Erica have been terrific. Vangie is an excellent DON. The facility is clean. The staff is friendly. The food is good. The place is nice and has good receptions. The nurses take good care of residents.
The SNFs are worse than a dog pound and should be shut down. The staff neglect patients and do not care about their needs. They call the police to handle problems when things don't go their way. They lie to keep themselves in a good light. Personal belongings frequently go missing. The Director of Nursing rarely returns calls. A medication error occurred because staff did not check compatibility, risking a patient's life. They allegedly placed a false statement in a patient's chart causing rejection by another facility.The reviews paint a troubling, often painful picture of life at this skilled nursing facility. Across multiple voices, there is a recurring sense of being overwhelmed by administrative bottlenecks, poor communication, and a feeling that patients and their families are not a priority. One central thread is the sentiment that the system is difficult to navigate: Nancy, the social worker, is described as overburdened - "the only social worker for 99 beds" - with claims that voicemail systems either don't exist or don't work and that two messages left for her were met with no response. The administrator, Trevor Anderson, is similarly said to be unresponsive. Taken together, these points create the impression that there is little reliable way to coordinate care or even request a transfer closer to home, which compounds the frustration for families trying to advocate for loved ones.
The care environment, as described by several reviewers, feels unprofessional and disrespectful toward patients. The same voices accuse staff of creating an atmosphere where problems are avoided or punished rather than solved, and where calling the police is inappropriately used to manage disagreements. A chilling claim is that a false statement was put in a sister's chart saying she struck nurses, a detail that would have serious repercussions for placement and care in another facility. Belongings are said to disappear, and investigations into concerns or complaints are not forthcoming. Taken together, these observations create a sense of mistrust about the integrity of the staff and the safety of personal possessions within the facility.
Medication management and medical oversight are highlighted as particularly alarming areas. One reviewer cites a dangerous failure to consider medication compatibility - "my brother almost died when he was given medication that should not have been taken with his regular meds" - and notes that concerns about a sister's weight gain of 70 pounds over 1.5 years were ignored for months. Further, the Director of Nursing is described as rarely returning calls, with one report claiming he or she only answered once in three years. These accounts feed a broader worry that residents' health needs are not being monitored carefully enough, and that critical warnings about medications and interactions may be slipping through cracks.
Visitation and emotional well-being are also a source of distress. A reviewer recounts being denied access to their mother, Debbie, during a period surrounding a COVID-19 test, adding that the situation left them "sad and upset right before the holiday" and highlighting a sense that the facility lacks empathy for families during difficult moments. This kind of barrier to connecting with loved ones during a vulnerable time intensifies the sense of isolation that many families fear when they entrust someone they care about to a nursing home.
Not all notes are negative, however. Several reviewers mention positive experiences that run counter to the prevailing complaints. One person says, "I haven't had anything stolen. The nurses take good care of me," suggesting that individual interactions with certain staff can be competent and compassionate. Others offer praise for specific people: Vangie, named as an excellent Director of Nursing, and nurses JoAnn, Mia, and Erica are singled out for being terrific, with one reviewer even recalling a lighthearted moment - a Christmas party T-shirt for a newcomer - that signals a sense of welcome from some staff. A few describe the facility as clean, with "nice place and good receptions," painting a more nuanced picture where quality of care and atmosphere can vary dramatically depending on who is involved in the resident's day-to-day care.
Beyond personal interactions, reviewers also describe the practical realities of daily life in the facility. Details about a smoking policy limited to the patio, the absence of guest Wi-Fi, and the presence of vending machines are mixed with practical tips about daily living - bring your own salt and toiletries, adjust to the breakfast eggs being salted every day, and be prepared to navigate a schedule of frequent games and chair exercises. They also advise residents to manage their own comfort - such as using earplugs for noisy guests or bringing their own reading material - hinting at a bustling, communal environment that can be both stimulating and disruptive, depending on one's preferences and needs.
The most pointed criticisms revolve around the overall tone and behavior of the staff toward patients and families. A caller's warning - "If you love your family member, do not leave them at Pacific Villa" - caps a broader theme of distrust and fear. Claims that nurses rarely leave their station, combined with accusations that money and personal belongings disappear and that staff may lie in order to maintain a favorable impression, create a sense of vulnerability for residents and their families. These statements reflect a deep concern that the facility is not consistently safeguarding residents' safety, dignity, or financial integrity.
In contrast to the harsh critiques, there are statements of trust in some staff members and departments, reminding readers that experiences at this facility are not monolithic. A few reviewers express gratitude for particular caregivers and for a clean environment, emphasizing that the care experience can be positive when the right people are involved. This fluctuation between praise and criticism suggests that the quality of care may be highly variable, influenced by staff availability, leadership, and day-to-day dynamics within the facility.
Overall, the collection of reviews presents a complex, polarized view of the facility. On one hand, families report serious concerns about communication, medication safety, access to leadership, and the ethical handling of patient care. On the other hand, there are notes of competence, kindness, and a few standout staff members who create meaningful, positive experiences for some residents. The overarching message is one of caution and the need for significant improvements in transparency, accountability, and person-centered care, balanced by recognition that some staff do deliver good care and that individual experiences can diverge widely within the same facility.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (3 miles away) Los Angeles International (15 miles away) John Wayne Orange Co (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pacific Villa in Long Beach, CA is a vibrant and well-appointed assisted living community that offers a wide range of amenities and care services for seniors. Our residents enjoy a comfortable and inviting environment where they can socialize, relax, and receive the support they need.
Our community boasts a variety of amenities designed to enhance the quality of life for our residents. They can enjoy the convenience of an on-site beauty salon, where they can pamper themselves and feel their best. Our cable or satellite TV service allows residents to stay connected with their favorite shows and channels. We offer community-operated transportation to help residents get around town easily, as well as transportation arrangements for non-medical purposes such as shopping or social outings.
For those who like to stay connected digitally, we have a computer center equipped with high-speed internet access. Residents can also take advantage of our Wi-Fi service throughout the community. Our fitness room is perfect for seniors who want to stay active and maintain their physical health.
Our fully furnished apartments provide residents with a comfortable living space that feels like home. Each apartment features private bathrooms and kitchenettes for added convenience. Housekeeping services ensure that our residents can enjoy a clean and tidy living environment.
Dining at Pacific Villa is a delight! We offer restaurant-style dining with delicious meals prepared by our experienced culinary team. Special dietary restrictions are accommodated to ensure that all residents can enjoy tasty and nutritious meals.
At Pacific Villa, we prioritize the health and well-being of our residents. Our care services include 24-hour call systems and supervision to ensure round-the-clock support. We provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to help residents stay on top of their medication schedules.
We understand the importance of mental wellness, which is why we offer a mental wellness program that focuses on nurturing emotional health through various activities and resources. Special dietary restrictions are accommodated in our meal preparation and service.
We believe in the power of staying active and engaged, which is why we offer a wide range of activities for our residents. Concierge services are available to help plan day trips and outings. Our fitness programs cater to various levels of mobility and fitness levels. Residents also have the opportunity to participate in resident-run activities and scheduled daily activities.
Pacific Villa is conveniently located near two cafes, four parks, 16 pharmacies, one physician's office, five restaurants, and three transportation options nearby. This ensures that our residents have easy access to essential amenities and services in the local community.
At Pacific Villa, we strive to provide a welcoming and supportive environment where seniors can thrive. We invite you to visit our community and experience all that we have to offer.
Pacific Villa is located at 3501 Cedar Avenue, Long Beach, CA 90807 in Los Angeles County, California
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