Pacific Care Nursing Center
Save3355 Pacific Place, Long Beach, CA 90806
For more information about senior living options: (844) 490-3973
Pacific Care Nursing Center presents itself in the experiences shared by families and friends as a facility with many strengths and a few troubling weaknesses. Across a broad range of reviews, the common threads are cleanliness, a well-managed environment, and a staff that often shows warmth, professionalism, and genuine care. Several reviewers describe short rehab stays or longer periods of care where the setting felt orderly and the team appeared capable and attentive. One family highlighted a two-week rehabilitation stay following a hospitalization as a time of high-quality care, noting clean surroundings, good food, and a nursing and administrative staff that behaved professionally, attentively, and compassionately. Another reviewer who spent five months with a loved one similarly emphasized attentive nursing care and professionalism, describing the team as caring and dedicated, even as they acknowledged a range of experiences within the staff.
Yet, beneath the surface of these largely positive impressions lies a spectrum of experiences that have not been uniformly favorable. Some reviewers recounted serious concerns about the adequacy and timeliness of care, particularly around therapy services. A husband's experience, for instance, involved persistent itching that apparently went unaddressed for an extended period, with physical therapy not being adequately initiated for a long stretch - an outcome that some readers connected to a later hospitalization elsewhere for scabies. In another case, a reviewer voiced frustration that physical therapy did not begin for a relative over an extended period, calling into question the consistency of rehabilitation services. These accounts suggest that while the facility can excel in many areas, the delivery of therapy and related rehabilitation can, for some residents, fall short.
The environment itself is repeatedly described as clean and odor-free, with several accounts praising the facility's upkeep. Reviewers emphasize that the building appears well cared for, with staff who are pleasant, well-groomed, and approachable. The positive notes about cleanliness are often paired with praise for the dining service and the overall atmosphere - people mention good food, punctual meal service, and staff who are capable of accommodating daily needs. One reviewer specifically lauded the kitchen staff and cited particular employees by name for their contributions to meal preparation and service, illustrating how individual staff members can leave a lasting impression through reliable, friendly support.
Within the wide spectrum of staff experiences, many reviews foreground extraordinary compassion and attentiveness from nurses, aides, and activity coordinators. Several families highlight that the staff went beyond basic care to support both residents and their families during difficult times. The sentiment is reinforced by notes of gratitude for staff who answered questions promptly, explained care plans clearly, and maintained a patient-centric approach. The presence of engaged activities and opportunities for residents to stay active is repeatedly mentioned as a strength, reflecting a culture that aims to keep residents involved and engaged beyond routine care tasks. Some reviewers even describe specific staff members as exemplary in their care, indicating a level of personal connection that can make a meaningful difference for residents and families.
However, not all observations are favorable. A number of reviewers report concerns about staff responsiveness and the need for more consistent empathy and attention. One poignant criticism described a scene where staff were "too busy chatting" to acknowledge a family member or to respond to basic patient needs, raising questions about staff availability and prioritization during busy times. There are also remarks about inconsistent performance among CNAs, with some praised for reliability and kindness and others described as less engaged. A few reviewers mention persistent accessibility issues, with reports of staff not using necessary safety equipment or not adhering to preferred care practices - such as the use of a Hoyer lift - often after family or advocates pressed for it. These comments suggest that while many team members are dedicated, there can be gaps in safety practices and patient handling that worry families.
In one of the more alarming clusters of comments, families recount experiences that raise serious concerns about patient safety and privacy. Allegations include theft of personal items like earrings and eyeglasses, and even a claim that a loved one's passing was not communicated promptly to family members, followed by a routine survey request. Other strong remarks focus on medication safety, with a reviewer describing a death that occurred after a wrong pain-medication dose and a claim that the facility failed to notify the family in a timely manner. At least one review accuses the facility of violating HIPAA boundaries and highlights a pattern of behavior that would understandably shake trust for families considering placement. These accounts are jarring and suggest that, alongside many positive attributes, there are critical safety and privacy concerns that deserve careful attention and transparent remediation.
Despite these serious critiques, several long-term and multi-year residents convey deep, enduring appreciation for the care they have received. A grandmother who has been cared for at the center for years is described as being well cared for, with staff who routinely answer questions honestly and a general impression of being well managed and compassionate. A cousin recounts how newer staff have formed positive relationships with a long-term resident, noting smiles and genuine interaction during visits. For these families, the facility stands as a place of reliable support, where staff are patient and where communication, even if not perfect, tends to be honest and respectful. The overarching message from these stories is that Pacific Care Nursing Center can function as a steady, supportive home for residents who need ongoing care, especially when families are not local and must rely on the facility to uphold dignity and comfort.
Taken together, the collection of reviews paints a nuanced portrait of Pacific Care Nursing Center. The facility is consistently described as clean, welcoming, and staffed by many compassionate, professional individuals who strive to meet residents' needs and keep families informed. Patients often benefit from attentive nurses, caring CNAs, engaging activities, and a warm overall atmosphere that makes the place feel like a community rather than a purely clinical environment. On the other hand, the same accounts reveal that the quality of care can vary by staff, with some residents facing delays in therapy, questions about safety practices, and distressing experiences related to privacy, medication, and communication. Some families express legitimate fears about safety and responsiveness, including unsettling encounters with neglect or discomfort around handling and mobility.
In the end, Pacific Care Nursing Center appears to deliver a broadly positive experience for many residents and families, especially in terms of cleanliness, staff kindness, and everyday supportive care. Yet the more alarming stories serve as a cautionary note to prospective families: ensure you have clear, proactive communication with the facility about therapy plans, safety protocols, medication management, and privacy practices. For some, the center represents an excellent fit - a place where dedicated professionals care for loved ones with warmth and competence. For others, it highlights the importance of ongoing oversight and advocacy to address gaps and protect residents' well-being. As with many senior-care decisions, individual experiences may vary, and potential families are encouraged to visit, ask detailed questions, and observe how staff respond to both routine needs and urgent concerns.
Pacific Care Nursing Center is an assisted living community located in Long Beach, CA. We offer a range of amenities to ensure that our residents have a comfortable and enjoyable stay. Our activities on-site provide entertainment and social interaction, while our air-conditioning keeps the temperature cool and comfortable. Residents can also take advantage of our on-site beautician and beauty salon services.
For those who need transportation assistance, we offer community-operated transportation as well as transportation arrangements for non-medical purposes. Our computer center and high-speed internet access allow residents to stay connected with their loved ones or simply enjoy browsing the web. Devotional services are available on-site for those who wish to practice their faith.
Our dining room offers restaurant-style dining with special dietary restrictions accommodated. Additionally, our fully furnished accommodations include private bathrooms and kitchenettes for convenience. Housekeeping services ensure that the common areas remain clean and tidy.
Residents can make use of the various indoor and outdoor common areas, such as the gaming room, small library, garden, and wellness center. For fitness enthusiasts, we provide a fitness room with scheduled daily activities and fitness programs.
In terms of care services, we offer 24-hour call systems and supervision to ensure that residents feel secure at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Our staff is trained in medication management and can assist with diabetes diets or special dietary restrictions.
To foster a sense of community among residents, we organize community-sponsored activities, concierge services, devotional activities on-site, planned day trips, resident-run activities, and scheduled daily activities.
Located in a convenient area of Long Beach, there are multiple cafes, parks, pharmacies, restaurants nearby for residents to explore or visit with ease. With our comprehensive amenities and care services provided by dedicated staff members at Pacific Care Nursing Center, residents can look forward to a comfortable living experience in an assisted living community that truly feels like home.
This part of Long Beach, California offers convenient access to essential amenities such as pharmacies, restaurants, transportation options, cafes, parks, physicians' offices, hospitals, theaters, and places of worship. With several CVS Pharmacy and Walgreens locations nearby, along with a variety of dining options ranging from fast food to more upscale choices like Yard House and Chick-Fil-A, residents can easily meet their daily needs. Public transportation is accessible through the Metro station and Long Beach Airport is only a short drive away for those needing to travel. The area also boasts a mix of recreational spaces including Rainbow Lagoon Park and Bixby Park for outdoor activities. Additionally, there are healthcare facilities like Kaiser Permanente Hospital and Harbor UCLA Medical Center in close proximity for medical care. The diverse range of entertainment venues such as Harkins Theatres Cerritos 16 provides opportunities for cultural enrichment. Various places of worship like Saint Hedwig Catholic Church cater to spiritual needs within the community making this area an attractive option for seniors seeking a well-rounded living environment in Long Beach.
Pacific Care Nursing Center is located at 3355 Pacific Place, Long Beach, CA 90806 in Los Angeles County, California
Pacific Care Nursing Center on seniors.fyi includes 13 photos including images showing building, exterior, healthcare, outdoor, tree, landscaping, artwork, decor, and more.
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