SunBridge Care Center for Kingsburg

Pros

• The staff are gracious, communicative, caring, kind, and patient.
• The social worker Ralph is praised for helping families find proper post-discharge care.
• The team is described as excellent, helping residents regain strength and providing daily updates to families.
• The facility is noted for being clean and well-maintained, contributing to a positive environment.
• Residents form friendships with staff and other residents, indicating a supportive community.
• Family members express gratitude for staff who keep loved ones safe, comfortable, and treated with respect.

Cons

• The facility failed to perform requested follow-ups and lied about them being completed.
• The level of care was so poor that it led to an ER visit for issues known weeks earlier.
• They promise follow-up calls but do not actually call back.
• The building does not have working air conditioning in all spaces.
• Staff have been heard screaming and laughing at odd hours, disrupting residents' sleep.
• Staff fail to log concerns and basic doctor requests, appearing to be there mainly to collect pay.
• Residents sometimes wait over an hour for basic hygiene after a bowel movement.
• The food is terrible; meals include undercooked items and a salad that's just lettuce and carrots.
• They do not provide enough water, and medication timing can be inconsistent or incorrect.
• Call button responses are very slow, making it hard to get help when needed.

Review

The collection of experiences at this facility is striking for how varied it is. A number of reviewers paint a bleak picture: follow-up on concerns apparently never happens, critical information is not logged, and families feel they must fight for basic attention to a loved one. One family recounts that their relative ended up back in the ER and undergoing emergency surgery after weeks of concerns that were "brought to staff's attention," yet no effective follow-up occurred. Others complain about a building that isn't fully comfortable, with non-working air conditioning in parts of the facility, and about a night-time environment where staff's loud talking and laughter disrupt sleep. There are mentions of care gaps, such as basic requests from doctors not being logged and a sense that staff seem more focused on collecting a paycheck than on patient care.

Food and daily living conditions show up in several reviews as well. A recurring theme is poor food quality, with one reviewer calling a salad "lettuce and carrots" and nothing more, while another notes that patients do not get enough water and must wait long periods to be assisted with simple needs - like changing after a bowel movement. Another reviewer describes long delays in call-button responses, culminating in a sense of neglect. These reports contribute to a broader sense that basic comforts and timely assistance are not guaranteed, which compounds fears about safety and well-being.

Not all experiences are negative, however. A considerable number of reviews highlight compassionate, attentive care from the nursing and support teams, particularly with dementia patients. In these accounts, staff are described as gracious, communicative, and patient, with immediate notifications to families when something happens. Positive anecdotes emphasize the involvement of social workers and administrators, and there are specific mentions of staff going the extra mile - one report praises daily updates and ongoing support after discharge, including a social worker who helped coordinate additional care after leaving the facility. In these positive reviews, families feel their loved ones are treated with dignity, respect, and warmth, and they express gratitude for the steady and reassuring presence of the care team.

The narrative is not uniformly negative or positive, reflecting a climate of inconsistency. Some reviewers describe serious concerns about medication management, including months of "trying to give my mom the wrong meds," discussions about cameras, and items going missing from a resident's room. There are also alarming claims that care staff could not or would not address escalating problems, and a few discuss a sense of resistance or punitive responses when concerns are raised - one reviewer says they were banned after posting a negative review and perceived it as an inappropriate or illegal retaliation. In another case, a reviewer notes a drastic drop in a relative's blood pressure following undisclosed medication decisions, and frustration with a doctor asserting broad authority over care.

Amid these tensions, there are positive testimonials that emphasize the facility's potential when things run well. A handful of family members describe the environment as clean and well-maintained, with staff who demonstrate genuine care and bedside support. Specific praise is directed at individual CNAs, such as Destiny and Gustavo, who helped a patient with care during a painful procedure, and at the overall impression that, when functioning at its best, the facility can provide comfort and safety. Some reviewers stress that the staff's kindness and dedication deserve recognition, especially in the challenging context of elderly care and complex medical needs, and they celebrate moments when staff make residents feel safe, respected, and valued.

Overall, the accounts suggest a highly polarized experience dependent on particular staff, shifts, and circumstances at the facility. On one side are vivid stories of neglect, poor communication, and safety concerns that culminate in negative health outcomes and family distress. On the other side are stories of compassionate, proactive care, strong communication, and long-term support that help families feel their loved ones are thriving and respected. The facility appears capable of delivering excellent, person-centered care in some cases, yet equally capable of lapses in follow-up, safety, and basic daily needs in others. This inconsistency underscores the importance for prospective families to seek current, first-hand information, ask detailed questions about how follow-ups are tracked, how medications are administered and logged, how call bells are answered, and what the facility's plans are for maintaining a comfortable and safe environment around the clock. It also highlights the value of speaking with multiple staff members and residents to gain a fuller picture of what daily life is like at the center.

This part of Kingsburg, California offers a convenient and accessible location for senior living. With several pharmacies, restaurants, cafes, and physicians in close proximity, residents will have easy access to essential services and amenities. The presence of various places of worship also provides opportunities for spiritual fulfillment and community engagement. Additionally, there are parks nearby for leisurely walks and relaxation. In terms of healthcare, the area is well-equipped with hospitals and medical facilities such as Kaiser Permanente Selma Medical Offices and Adventist Health Reedley. Overall, this neighborhood offers a well-rounded environment that caters to the needs and preferences of seniors looking for a comfortable and supportive community.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Save Mart Supermarkets (0.5 miles)
• Longs Drugs (7.5 miles)
• Reedley Pro-Script Pharmacy (7.6 miles)
• Walgreens (8.4 miles)
• Rite Aid (8.8 miles)
• Save Mart Supermarkets (8.8 miles)

Restaurants

• Green Burrito (0.5 miles)
• McDonald's (0.7 miles)
• Los Pepes Authentic Mexican Food (0.7 miles)
• Sal's Mexican Restaurant (4 miles)
• Chalios Selma (4 miles)
• Cho's Kitchen (4.4 miles)
• Sports Club (4.4 miles)

Places of Worship

• New Life Church Of God (0.6 miles)
• Church of the Redeemer (2.5 miles)
• Pella Lutheran Church (4 miles)
• Valley Life Community Church (4.9 miles)
• Reedley Mennonite Brethren Church (7.2 miles)
• Gates of Praise (7.3 miles)
• St Anthony's Church (7.7 miles)

Cafes

• Dutch Bros Coffee (0.7 miles)
• Twisted Cafe (0.8 miles)

Physicians

• Pet Rescue Of Unwanted Dogs (0.9 miles)
• Industrial Health Care (4.2 miles)
• Mclean Starlette (4.4 miles)
• United Health Centers of the San Joaquin Valley, Parlier Family Health Center (5.8 miles)
• Reedley Optometric Eyecare (7.6 miles)
• Amu Javier PC (7.7 miles)
• Adventist Health Clinic (7.9 miles)

Parks

• Shafer Park (5.1 miles)
• W. H. Shafer Park (5.1 miles)
• Pioneer Park (7.6 miles)
• Rose Ann Vuich Park (9.5 miles)
• Dinuba Parks & Recreation Center (9.8 miles)

Transportation

• Enterprise (5.2 miles)
• Air New Zealand (9.3 miles)
• Marathon Cab (12.8 miles)

Hospitals

• Kaiser Permanente Selma Medical Offices (5.2 miles)
• Turning Point of Central California (7.4 miles)
• Adventist Health Reedley (8.1 miles)
• Sierra Kings District Hospital (8.1 miles)
• Reedley Hospital (8.1 miles)
• Children's Health Care Center (8.2 miles)