Fredliga Hem

Pros

• Staff have been nothing but gracious, communicative, caring, kind, and patient.
• They are very patient with him, and have shown nothing but understanding and patience toward him.
• Everyone is very well cared for, treated with kindness and dignity.
• The staff, nursing team, social workers, and admin have been really great.
• My dad was treated here for almost a month and the team was excellent.
• The two CNAs, Destiny and Gustavo, worked together to provide care that was gentle and relieved pain.
• My father was taken great care of, and when visited or called, he always had a nice word to say.
• A patient has rights no matter how old or young, to be kept safe.

Cons

• The facility allegedly failed to perform requested follow-ups and lied about them being completed.
• The level of care was described as not even one star, with concerns ignored and an ER admission weeks later.
• They did not follow up with families or return calls from leadership or HR.
• The building reportedly has non-working air conditioning in all spaces.
• Staff were heard screaming and laughing at odd hours, disrupting residents' sleep.
• Staff allegedly fail to log concerns and basic doctor requests, appearing to be there only to collect pay.
• The food was described as terrible, with meals undercooked and salads consisting only of lettuce and carrots.
• Medications were allegedly given at random times, and some needed pills were not administered.
• Residents were not given enough water, leading to dehydration concerns.
• Call buttons reportedly receive slow responses and long wait times for assistance.
• A reviewer claimed they were banned after posting a negative review, suggesting retaliation.
• There were reports of wrong medications being given for months, with attempts to address the issue including camera requests; belongings reportedly went missing.
• A doctor was alleged to have overstepped authority and acted as if he could do what he wanted.
• The facility was criticized for smelling of urine, indicating hygiene issues.

Review

The care center described in these reviews elicits a dramatic range of experiences, from heartbreaking frustration to heartfelt gratitude. On one hand, there are repeated cries of alarm about patient safety, follow-through, and basic care routines that never seem to meet expectations. On the other hand, there are consistent, vivid accounts of staff who are patient, compassionate, and deeply committed to their residents' well-being. Taken together, the notes paint a facility where the quality of care appears to swing markedly depending on the day, the shift, and the individual caregivers involved.

Many of the most alarming comments focus on systemic gaps in communication and follow-up. Families report that promised check-ins or responses to concerns never materialized, even after explicit requests. There are claims that a resident's condition worsened or required emergency intervention because staff failed to act on concerns that had been raised weeks earlier. Several reviewers felt the care team did not log important doctor's notes or respond adequately to urgent needs, leading to missed opportunities for timely treatment. The sense of inconsistency extends to how concerns are handled after complaints, with some families saying their attempts to discuss issues were ignored or dismissed, and a few describing punitive reactions to raising concerns.

Coloring the negative picture further are operational and environmental deficiencies that some families say compound the risk to residents. The building allegedly experiences uneven air conditioning, leaving some spaces uncomfortably hot or damp, while others stress that the overall environment lacks attention to basic comfort. There are frequent complaints about the pace of help - call bells that go unanswered for long stretches, insufficient access to water, and meals described as unimpressive or poorly prepared. One reviewer even recounted a traumatic experience involving a patient screaming throughout the day and staff laughing, a depiction that underscores fears about respect and dignity for vulnerable residents.

Despite these alarming themes, not every review follows the same script. A significant number of accounts describe staff who are gracious, communicative, and genuinely caring. In these narratives, families report that caregivers treat residents - many with dementia - with patience and understanding, and that the team provides timely updates, sometimes daily, about a loved one's status. The social workers and nursing staff are highlighted for their responsiveness and for helping families navigate difficult transitions, including discharge planning and arranging continued care after leaving the facility. One reviewer notes that the social worker, Ralph, was instrumental in guiding them through post-discharge needs, illustrating a common thread of comprehensive support that contrasts with the more troubling encounters.

There are also many remarks praising the day-to-day humanity shown by the staff. Several residents' families emphasize the comfort gained from seeing their loved ones feel safe, respected, and well-supported by the caregiving team. In some stories, residents with challenging medical or behavioral needs are described as receiving thoughtful, patient care that preserves dignity and fosters meaningful connections with staff and other residents. Positive anecdotes often mention how staff members involve families in decisions and keep them informed, reinforcing a sense of partnership rather than distance between the facility and the home.

Interwoven with these stories are personal, highly charged experiences that touch on conflict, boundaries, and accountability. One account describes a granddaughter who had been banned from visiting after airing complaints, raising concerns about the facility's handling of dissent and the potential consequences for families trying to advocate for their loved ones. Several reviewers mention contemplating or pursuing legal action in response to ongoing concerns about medication management, missing items, or safety lapses. These elements suggest a climate where disagreements between families and administration can escalate, leaving some families feeling unheard and frustrated, even as others affirm positive outcomes and gratitude.

Environment and care quality also appear to be highly variable over time and across roles within the organization. Some reviewers describe a facility that is clean and well-kept, with staff who know residents by name and respect their routines and preferences. In these accounts, routine care - hydration, comfort during bathing, timely medication administration, and attentive support during rehabilitation or daily activities - seems to meet or exceed expectations. Others counter with experiences of disorganization or perceived neglect, including missed triggers for medical needs, inconsistent medication timing, or inadequate responses to call bells. The spectrum even extends to specific staff interactions, with some caregivers singled out for exceptional tenderness and skill (for example, a nurse or CNA who helped manage a painful boot-off for a patient with a broken leg) while others are described as inattentive or overwhelmed by the emotional demands of caregiving.

Ultimately, the collection of reviews presents a facility that cannot be easily categorized as wholly good or wholly bad. It is a place where some residents thrive under a dedicated, communicative team of caregivers who partner closely with families, and where other residents and their families experience significant distress due to gaps in follow-through, safety concerns, or inconsistent quality of care. The recurring themes point to an environment that requires closer oversight, stronger accountability, and a consistent culture of open communication and patient-centered care. For families considering this facility, the message is to gather multiple perspectives, visit and observe care practices, ask pointed questions about medication management and incident reporting, and seek clarity on how concerns are tracked and resolved. The anecdotes about compassionate staff and careful guardianship stand alongside warnings about neglect and mismanagement, underscoring that patient welfare in this setting depends as much on the day-to-day attitudes and actions of individual team members as on any formal policy.

This part of Kingsburg, California offers a convenient and well-equipped environment for senior living. With several pharmacies located within close proximity, accessing healthcare services and medications is easily accessible. The variety of restaurants and cafes nearby provide options for dining out or grabbing a quick bite to eat. Places of worship are also available for those seeking spiritual fulfillment. Additionally, there are physician offices in the area for regular medical check-ups and care. Parks and recreational facilities offer opportunities for outdoor activities and relaxation. Transportation services are readily available for getting around town, and hospitals are located nearby in case of any medical emergencies. Overall, this area provides a range of amenities to support a comfortable and convenient lifestyle for seniors.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Save Mart Supermarkets (0.5 miles)
• Longs Drugs (7.7 miles)
• Reedley Pro-Script Pharmacy (7.8 miles)
• Walgreens (8.6 miles)
• Rite Aid (9 miles)
• Save Mart Supermarkets (9 miles)

Restaurants

• Green Burrito (0.5 miles)
• McDonald's (0.6 miles)
• Los Pepes Authentic Mexican Food (0.8 miles)
• Sal's Mexican Restaurant (3.9 miles)
• Chalios Selma (3.9 miles)
• Cho's Kitchen (4.2 miles)
• Sports Club (4.2 miles)

Cafes

• Dutch Bros Coffee (0.7 miles)
• Twisted Cafe (0.8 miles)

Places of Worship

• New Life Church Of God (0.7 miles)
• Church of the Redeemer (2.6 miles)
• Pella Lutheran Church (3.8 miles)
• Valley Life Community Church (4.8 miles)
• Reedley Mennonite Brethren Church (7.4 miles)
• Gates of Praise (7.5 miles)
• St Anthony's Church (7.9 miles)

Physicians

• Pet Rescue Of Unwanted Dogs (0.9 miles)
• Industrial Health Care (4.1 miles)
• Mclean Starlette (4.2 miles)
• United Health Centers of the San Joaquin Valley, Parlier Family Health Center (5.9 miles)
• Reedley Optometric Eyecare (7.8 miles)
• Amu Javier PC (7.8 miles)
• Adventist Health Clinic (8.1 miles)

Parks

• Shafer Park (5 miles)
• W. H. Shafer Park (5 miles)
• Pioneer Park (7.8 miles)
• Rose Ann Vuich Park (9.7 miles)
• Dinuba Parks & Recreation Center (10 miles)

Transportation

• Enterprise (5 miles)
• Air New Zealand (9.6 miles)
• Marathon Cab (12.7 miles)

Hospitals

• Kaiser Permanente Selma Medical Offices (5.1 miles)
• Turning Point of Central California (7.6 miles)
• Adventist Health Reedley (8.3 miles)
• Sierra Kings District Hospital (8.3 miles)
• Reedley Hospital (8.3 miles)
• Children's Health Care Center (8.4 miles)