Hayward Healthcare & Wellness Center in Hayward, CA
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1805 West Street, Hayward, CA 94545
For more information about senior living options: (844) 490-3973
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Hayward Healthcare and Wellness Center has a well-administered team of associates who treat residents well. The administrator, Laleen, is attentive, listens, and fulfills residents' requests. The social services staff, including Celia, Miriam, Gloria, and Herna, work closely to meet residents' needs. The nurses, rehab staff, and wound care staff provide amazing care. The center is described as one of the best rehabilitation options in California, with broad insurance acceptance. The facility is clean, well-maintained, and recently renovated, offering a calm and welcoming environment. The physical therapists (Sean, Darren, and Arlo) and occupational therapist (Maribel) are highly capable and supportive. CNAs such as Lani, Maya, Rosa, Latta, Tina, and Sahar are dedicated and hardworking. The discharge team coordinates well with home health agencies to ensure smooth transitions.
The facility is described as terrible, with patients not checked on consistently between shifts. Rooms are said to be disgusting, with peeling paint and poor overall condition. The food is deplorable, often old or unrecognizable and not meeting dietary needs. Staff are criticized for being unresponsive and the center appears severely understaffed. Administration is viewed as unprofessional and disrespectful toward patients and families. There are serious safety concerns, including medication errors and delays in pain relief. Some reviewers say the place should be closed down due to neglect and poor care. The patio and surrounding areas suffer from overpowering odors and flies due to improper composting and sanitation issues.Hayward Healthcare & Wellness Center is best suited for seniors who need rehabilitation and ongoing therapy and whose families prioritize a hands-on, person-centered therapy team, strong social services support, and a facility that feels clean and modern after recent renovations. It works well for loved ones recovering from surgery, stroke, or injury and for families who want clear avenues to discharge planning and coordinated care. Those seeking a flawless, pristine campus with uniformly five-star daily operations should look elsewhere. A subset of families may prefer alternatives if concerns center on 24/7 responsiveness, consistent safety monitoring, or a dining program that is consistently strong.
On the plus side, many reviewers underscore exceptional front-line care. The facility earns praise for a well-administered team, with administrators, social workers, nurses, and rehab staff repeatedly described as responsive, professional, and genuinely caring. Several families highlight how the social services team builds a plan that matches needs and coordinates smoothly with home health or discharge steps. Therapeutic services - especially physical and occupational therapy - are repeatedly commended for their attentiveness, hands-on instruction, and the ability to bring meaningful exercises home. The environment, particularly after renovations, is cited as calm, clean, and welcoming, enhancing the overall sense of safety and optimism for recovery.
Yet the spectrum of experiences is broad. A substantial cluster of reviews reports serious concerns about understaffing, responsiveness, and communication gaps that can undermine confidence in daily care. Some families recount long waits for call-light responses, inconsistent monitoring, or gaps in medication administration and pain control. Several accounts describe potentially dangerous lapses - roommate falls, delayed interventions, and notes about transfers or hospitalizations that left families uneasy about the facility's ability to manage complex needs. Complaints about meal quality and the dining experience surface repeatedly, with some residents finding food unappealing or not aligned with dietary requirements. The combination of these issues can dwarf therapy gains for families focused on day-to-day safety and comfort.
Those positive therapy and staff benefits do offset the downsides for many families, but not for all. When the care teams are functioning at peak - clear communication, proactive problem-solving, and a visible commitment from leadership - the facility can deliver meaningful recovery outcomes and a sense of trust that a loved one is in good hands. Cleanliness, modernized common spaces, and a robust discharge-orientation process help families feel confident about transitions back home. In short, for residents who can benefit most from therapeutic momentum and a strongly engaged social-work component, the upside is substantial and tangible.
However, the frequent and highly variable reports of safety concerns, perceived neglect, and operational weaknesses cannot be dismissed. For families prioritizing uninterrupted, 24/7 attentiveness and a consistently high standard of daily care, these reviews suggest caution. The facility's age and occasional maintenance issues, along with criticisms of food service and inconsistent call-response, point to a real risk that lives up to the rehab promise may be uneven in practice. Prospective residents should weigh whether the value of excellent rehab and caring staff outweighs the times when comfort, safety, or day-to-day reliability feel compromised. Tours, direct conversations with the administrator and DON, and specific questions about staffing levels, care plans, and meal customization are essential before making a commitment.
For decision-making, the recommended approach is explicit: prioritize a pre-admission tour focused on therapy throughput, nurse and CNA coverage during peak hours, and the mechanism for escalating concerns. Ask for recent patient outcomes data, review current dining options tied to dietary needs, and observe a therapy session to gauge modality effectiveness. If the goal is a rehab-forward stay with a nurturing therapy team and a modern, clean setting, Hayward Healthcare & Wellness Center can deliver, often beautifully. If safety reliability, consistent call-light responsiveness, and uniformly high-quality daily care are non-negotiable, exploring alternatives or scheduling a careful, structured trial stay may be prudent.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (8 miles away) San Francisco International (14 miles away) San Jose International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hayward Healthcare & Wellness Center in Hayward, CA is a vibrant and well-equipped assisted living community designed to provide residents with a comfortable and convenient lifestyle. The center offers numerous amenities to enhance the overall well-being of its residents.
For those looking to maintain their beauty routines, there is an on-site beauty salon where haircuts, styling, and other grooming services are available. Residents can stay entertained with access to cable or satellite TV in their rooms. Community operated transportation ensures that residents have easy access to nearby locations and appointments.
To cater to the technological needs of the residents, there is a computer center equipped with internet access. This allows residents to stay connected with loved ones or pursue their online interests. The dining room offers restaurant-style dining experiences for mealtimes, ensuring that residents can enjoy delicious and nutritious meals.
For recreational activities, there is a fitness room where residents can engage in physical exercise and stay active. A gaming room provides opportunities for fun-filled entertainment. Outdoor spaces and gardens invite residents to relax amidst nature. A small library encourages reading and learning while providing a quiet space for relaxation.
Daily housekeeping services ensure that each resident's living environment remains clean and tidy. Move-in coordination services make transitioning into the community seamless. Private bathrooms in each resident's accommodation offer convenience and privacy.
In terms of care services, the Hayward Healthcare & Wellness Center offers 24-hour call systems and supervision to ensure the safety of all residents. Trained staff provide assistance with daily tasks such as bathing, dressing, and transfers as needed. Medication management services ensure that medication schedules are followed accurately.
The center also takes into account special dietary needs like diabetes diets or other dietary restrictions. Meal preparation and service are provided by dedicated staff members who prioritize nutrition while creating flavorful dishes.
Mental wellness programs are available to support the emotional well-being of residents. Transportation arrangements are made for non-medical purposes as well as for doctor's appointments when needed.
Residents can enjoy a variety of activities and outings, including fitness programs, planned day trips, and resident-run activities. The center also provides concierge services to meet any additional needs or requests.
The Hayward Healthcare & Wellness Center is ideally situated with several amenities located nearby. There are three cafes, parks, pharmacies, and physicians within close proximity, allowing for easy access to essential services. Additionally, there are six restaurants nearby for residents who wish to explore dining options beyond the on-site facilities. Convenient transportation options ensure that residents can easily visit places of worship or nearby hospitals when necessary.
Overall, the Hayward Healthcare & Wellness Center offers a comprehensive range of amenities and care services to create a comfortable and engaging living experience for its residents.
Hayward Healthcare & Wellness Center is located at 1805 West Street, Hayward, CA 94545 in Alameda County, California
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