Hayward Healthcare & Wellness Center in Hayward, CA
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Information last verified:
1805 West Street, Hayward, CA 94545
For more information about senior living options: (844) 490-3973
The interior is spacious and clean. The staff are wonderful and take care of patients and their well-being. It has a family environment where patients interact and get along. The activity room is a great space for social interaction and participation in activities. The Nursing, Physical Therapy, and Occupational Therapy teams provide excellent care. The patient-to-staff ratio is very good. Nes is empathetic, compassionate, and consistently goes above and beyond to ensure patients feel comfortable and heard. The renovations create a modern, calming, and welcoming atmosphere. Brittany, the Director of Staff Development, provides guidance, valuable feedback, and warm hospitality.
The facility is described as awful, with a nonverbal patient not being checked on and staff failing to read notes or communicate, plus peeling old rooms. The place is a dump—old and inadequate—where residents wait forever for call-light responses, the cafeteria food is poor, and there is no TV. The care was horrible: a knee surgery patient’s medications were not properly managed and a roommate was left on the floor for 20 minutes. Not a good place; overcrowded and understaffed. A reviewer would give 0 stars and says the facility shows apathy and should be closed down. The administrator is described as unprofessional and dismissive during care conferences. The patio area is plagued by the odor of decomposing waste and flies due to composting, making it unusable. The main phone line is frequently unanswered by staff.Hayward Healthcare & Wellness Center is best suited for families seeking a rehabilitation-forward environment where skilled nursing, physical and occupational therapy, and close-knit staff support drive recovery. This community earns its stripes with a strong therapy program, responsive nursing care, and a palpable sense of warmth and teamwork on the floor. Residents benefit from a calm, clinical atmosphere that emphasizes daily progress, clear care plans, and hands-on attention from therapists and CNAs. When recovery from hip or knee surgery, stroke, or other acute events is the priority, this center often delivers tangible gains and real reassurance for families who want to see their loved ones moving toward independence again.
Those weighing alternatives should consider options if extravagance in building design, gourmet dining, or uniformly pristine outdoor spaces is non-negotiable. A subset of reviews highlights concerns that will matter to some families: aging facilities, odors around exterior patios tied to composting, and inconsistent experiences related to food quality or responsiveness in some shifts. For families with higher expectations around immediate call-light response, aggressive pest control, or a flawless aesthetic, the bench of nearby competitors can feel more aligned with those preferences. Likewise, if a loved one has had troubling experiences with communication or administrative handling, it’s prudent to compare leadership responsiveness and accountability across facilities before deciding.
The facility’s core strengths, nursing excellence, robust rehab services, and a clean, orderly environment, largely offset notable drawbacks. The Nursing and PT/OT teams frequently receive praise for careful assessment, personalized exercise plans, and steady progress toward goals. The staff-to-resident ratio is a major asset, enabling more hands-on attention during therapy sessions and daily activities, while social services and discharge planning are repeatedly cited as thoughtful and thorough. A well-regarded administration and a culture of genuine care show up in numerous commendations, including gratitude for individual team members who go above and beyond. Taken together, these positives create a recovery ecosystem where residents can regain function and families gain confidence in the care trajectory.
Yet the experience is not uniform, and the best outcomes are clearly tied to implementation on the ground. Several reviewers emphasize occasional gaps in everyday operations, mixed messages at care conferences, delays responding to call bells, or frustrations with administrative communication. Some families report improvements after management involvement, while others recount frightening lapses or perceptions of neglect in critical moments. Food quality and dining consistency surface as a real variable: some residents find meals acceptable or adaptable to dietary needs, while others describe repetitive or unappealing options. Outdoor spaces, including the large patio, show potential but have drawn criticism when odors and pests disrupt outdoor time. The mixed texture of these experiences means outcomes hinge on day-to-day staffing, leadership responsiveness, and the specific care team assigned to a resident.
Practical decision-making guidance centers on clarity and firsthand observation. Prospective families should request a candid tour focused on therapy spaces, patient rooms, nurse stations, and the dining area, and should speak with current residents and their families about response times and staff demeanor across shifts. It is essential to verify staffing patterns, especially in peak hours, and to inquire about the process for care conferences, medication management, and transition planning to home health or other settings. Ask about outdoor space management, pest control measures, and how the facility balances sustainability goals with resident comfort. In parallel, confirm insurance coverage, availability of long-term skilled nursing options, and the facility’s track record with safety incidents and corrective action.
In the end, Hayward Healthcare & Wellness Center offers a compelling package for families prioritizing rehab-focused care delivered by a dedicated, personable team. The combination of strong clinical performance, a clean and organized environment, and a culture of compassionate attention makes it a solid choice for post-acute recovery and ongoing skilled nursing needs. However, the decision should be tempered by awareness of the variability some families report in dining quality, outdoor ambience, and administrative consistency. If those elements are non-negotiable, or if signs point to chronic understaffing or safety concerns in a particular shift or unit, it may be prudent to explore alternatives with more uniform day-to-day execution or a newer facility footprint. For families that value a proven rehab pathway and responsive, empathetic care, this center remains a pragmatic, capable option in the Bay Area.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (8 miles away) San Francisco International (14 miles away) San Jose International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hayward Healthcare & Wellness Center in Hayward, CA is a vibrant and well-equipped assisted living community designed to provide residents with a comfortable and convenient lifestyle. The center offers numerous amenities to enhance the overall well-being of its residents.
For those looking to maintain their beauty routines, there is an on-site beauty salon where haircuts, styling, and other grooming services are available. Residents can stay entertained with access to cable or satellite TV in their rooms. Community operated transportation ensures that residents have easy access to nearby locations and appointments.
To cater to the technological needs of the residents, there is a computer center equipped with internet access. This allows residents to stay connected with loved ones or pursue their online interests. The dining room offers restaurant-style dining experiences for mealtimes, ensuring that residents can enjoy delicious and nutritious meals.
For recreational activities, there is a fitness room where residents can engage in physical exercise and stay active. A gaming room provides opportunities for fun-filled entertainment. Outdoor spaces and gardens invite residents to relax amidst nature. A small library encourages reading and learning while providing a quiet space for relaxation.
Daily housekeeping services ensure that each resident's living environment remains clean and tidy. Move-in coordination services make transitioning into the community seamless. Private bathrooms in each resident's accommodation offer convenience and privacy.
In terms of care services, the Hayward Healthcare & Wellness Center offers 24-hour call systems and supervision to ensure the safety of all residents. Trained staff provide assistance with daily tasks such as bathing, dressing, and transfers as needed. Medication management services ensure that medication schedules are followed accurately.
The center also takes into account special dietary needs like diabetes diets or other dietary restrictions. Meal preparation and service are provided by dedicated staff members who prioritize nutrition while creating flavorful dishes.
Mental wellness programs are available to support the emotional well-being of residents. Transportation arrangements are made for non-medical purposes as well as for doctor's appointments when needed.
Residents can enjoy a variety of activities and outings, including fitness programs, planned day trips, and resident-run activities. The center also provides concierge services to meet any additional needs or requests.
The Hayward Healthcare & Wellness Center is ideally situated with several amenities located nearby. There are three cafes, parks, pharmacies, and physicians within close proximity, allowing for easy access to essential services. Additionally, there are six restaurants nearby for residents who wish to explore dining options beyond the on-site facilities. Convenient transportation options ensure that residents can easily visit places of worship or nearby hospitals when necessary.
Overall, the Hayward Healthcare & Wellness Center offers a comprehensive range of amenities and care services to create a comfortable and engaging living experience for its residents.
Hayward Healthcare & Wellness Center is located at 1805 West Street, Hayward, CA 94545 in Alameda County, California
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