1889 West Street, Hayward, CA 94545
For more information about senior living options: (844) 490-3973
The staff at Hayward Healthcare and Wellness Center are described as wonderful and providing amazing care. Administrator Laleen is praised for listening to requests and resolving problems. Social workers Celia and Herna are noted for closely meeting residents' needs. Nurses, rehab staff, and wound care staff are exceptionally caring and provide outstanding care. The facility is clean, modern, and well-maintained, with renovations creating a welcoming atmosphere. CNAs Lani, Maya, Rosa, Latta, Tina, Sahar, and the rest of the CNAs are dedicated to meeting patients' needs. The discharge team coordinates well with home health agencies to ensure smooth transitions. Physical Therapists Sean, Darren, and Arlo, and Occupational Therapist Maribel are highly recommended. Hayward Healthcare and Wellness Center is praised as highly recommended for rehab and among the best in the Bay Area. The staff contribute to improved quality of life for residents.
The facility is described as awful, with a nonverbal patient not being checked on between shifts and feeding occurring despite end-of-life guidance. Old rooms with peeling paint and overall poor patient care are noted. A family member's death is attributed to being transferred to an undesired hospital despite repeated requests, and the facility's phone is not answered. The patio area is plagued by the smell of decaying food and a swarm of flies due to an uncovered composting bin. The food is described as deplorable, with old vegetables and unrecognizable dinner items. Communication gaps are reported, with notes not read and families not kept informed. The facility is labeled as dirty/unsanitary by some reviewers.Hayward Healthcare and Wellness Center has clearly become a central part of many families' lives, earning praise for its warm, professional staff and the sense of comfort that longtime residents and visitors describe. Several reviews highlight a system that, at its best, feels well administered and genuinely caring. Families speak highly of the administration, especially Laleen, whose responsiveness and willingness to listen have left a strong impression. The social services team - Celia, Herna, Miriam, and Gloria - receives frequent commendations for working closely with families, helping to navigate needs, and building clear, workable plans. In addition to social work, the care team including nurses, rehab specialists, and wound care staff are repeatedly described as exceptional, providing attentive, personalized care that gives families hope and confidence in their loved ones' progress. Even when diets require specific plans, the facility is noted for accommodating those needs, with some residents acknowledging that meals are tailored to personal restrictions.
The patient-facing team is often singled out with heartfelt gratitude. Physical therapists Sean, Darren, and Arlo, along with occupational therapist Maribel, are praised for teaching exercises in a way that patients feel empowered to continue at home. The CNA staff - Lani, Maya, Rosa, Latta, Tina, Sahar, and others - are repeatedly described as hardworking, compassionate, and joyful, with families noting the humor and warmth that lightens the day for residents. Nurses Kenneth, John, Kim, Kelley, Arianne, Aleli, Britney, Junior, and others are lauded for professionalism and hands-on support, while the activity director, Eric, is credited with engaging residents through movies, games, and a variety of stimulating events. Overall, many reviewers emphasize that this is a place where care is delivered with respect, patience, and an obvious commitment to improving quality of life.
The center's newer renovations also make a positive impression on many visitors. A many-sounding refrain highlights how a fresh, updated facility creates a calm, welcoming atmosphere that supports the healing process. Reviewers who have observed the environment during and after renovations describe it as modern and inviting, helping patients feel more at ease during their stay. In addition to the physical space, reviewers repeatedly commend the discharge planning and coordination with home health agencies, underscoring a seamless continuum of care as patients transition out of the facility.
However, the experience is not uniformly perfect, and several reviews call attention to serious concerns that warrant attention. One review recounts a difficult starting experience followed by a realization that staff are there to help; while this perspective ends on a positive note, it underscores the importance of early patient-staff rapport and the impact of initial impressions on perceived care quality. More pointedly, another account describes a situation where a nonverbal patient with limited ability to move was not monitored adequately between shifts, with notes of "end of life" conversations and conflicting directives about feeding and comfort. The writer feels communication gaps and chart notes were not consistently consulted, resulting in distress and a perception of neglect. This review also mentions aging, peeling paint, and old rooms, painting a picture of a facility that, though capable, shows wear in some areas and where patient-centered communication and attentiveness could be strengthened.
Another area of concern centers on environmental hygiene and comfort: a large patio space that families cherish has been affected by the composting program, bringing an overpowering odor of decomposing waste and an influx of flies. The complaint calls for better pest management, proper sealing or relocation of the bin, and more thoughtful integration of sustainable practices with resident well-being. While the concept of composting is supported, the feedback emphasizes that implementation must coexist with the needs and comfort of residents, families, and guests who wish to enjoy outdoor time without discomfort.
Food quality also emerges as a point of contention in some reviews. While the facility receives praise for responsive care and a high level of professional attention, one reviewer explicitly describes the meals as "DEPLORABLE," noting that dinner vegetables are often old and unrecognizable in taste. This critique highlights that even with excellent staffing and clinical care, a disharmony between clinical excellence and dietary satisfaction can affect overall resident experience. The message is clear: while the medical and rehabilitative care is widely praised, dining services are an area where improvements would significantly enhance day-to-day life for residents.
Beyond these tension points, other reviews emphasize the positive, lasting relationships formed with staff and the sense of community within the center. Families repeatedly point to the compassionate and respectful interactions that occur across departments - from nursing and rehabilitation to social work and activities. Several testimonials describe the center as a safe, supportive place where loved ones can recover with dignity, and where family members feel heard and involved in planning for the future. The sense that staff go "above and beyond" is a common thread, whether in helping families understand options, coordinating with outside providers, or simply bringing a bit of humor and warmth into daily routines.
In sum, Hayward Healthcare and Wellness Center appears to be a place of strong, capable clinical care backed by a passionate team of professionals who care deeply about residents and their families. The facility's dedication to individualized attention, social work guidance, and rehabilitative services is widely celebrated. At the same time, the community calls for attention to certain operational and environmental details - improving consistency in patient monitoring and communication, ensuring that end-of-life and feeding decisions are clearly aligned with family wishes, addressing the aging physical plant, managing odors and pests more effectively, and refining food quality. Taken together, the reviews portray a center that is capable, compassionate, and committed to improvement, with most families leaving with gratitude for the care their loved ones received and a desire to recommend Hayward Healthcare and Wellness Center to others seeking rehabilitation and ongoing wellness support.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (8 miles away) San Francisco International (14 miles away) San Jose International (22 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Escueta Care Home 2 is an exceptional assisted living community located in Hayward, CA. This Board and Care Home provides a comfortable and inviting environment for seniors who require assistance with their daily activities.
Residents of Escueta Care Home 2 can enjoy a range of amenities designed to enhance their quality of life. The dining room offers delicious meals prepared by our skilled staff, catering to special dietary restrictions if needed. Each room is fully furnished, providing residents with a cozy and homely atmosphere. The beautiful garden and outdoor space offer opportunities for relaxation and enjoyment of nature.
Housekeeping services are provided to ensure that the community remains clean and well-maintained at all times. Move-in coordination is available, making the transition into Escueta Care Home 2 seamless and stress-free. Wi-Fi/high-speed internet connectivity allows residents to stay connected with loved ones or engage in online activities.
The care services offered at Escueta Care Home 2 prioritize the well-being of its residents. Trained staff members are available to assist with activities of daily living, such as bathing, dressing, and transfers. Coordination with healthcare providers helps ensure that residents receive the necessary medical care. Special dietary restrictions are accommodated, including diabetes diets, ensuring that each resident's nutritional needs are met.
Transportation arrangement for medical purposes as well as transportation to doctors' appointments is available for added convenience. Residents can rest easy knowing that they have easy access to nearby pharmacies, physicians, hospitals, restaurants, cafes, parks, and places of worship.
At Escueta Care Home 2, residents can also participate in scheduled daily activities designed to promote engagement and socialization within the community.
Overall, Escueta Care Home 2 is committed to providing exceptional care in a warm and supportive environment. Our dedicated staff strives to meet the individual needs of each resident while promoting independence and maintaining their dignity.
Escueta Care Home 2 is located at 1889 West Street, Hayward, CA 94545 in Alameda County, California
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