Hacienda Rehabilitation & Health Care Center in Hanford, CA

Hacienda Rehabilitation & Health Care Center is a nursing home community in Hanford, CA.

Information last verified:

361 East Grangeville Boulevard, Hanford, CA 93230

For more information about senior living options: (866) 208-4318

3.3 from 15 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
0
1 stars
6

Overall Review of Hacienda Rehabilitation & Health Care Center

Pros

  • pro The staff are wonderful and loving.
  • pro The facility is well kept inside and out.
  • pro The staff are amazing.
  • pro It is the best facility in Hanford.
  • pro The staff are very helpful and friendly.
  • pro The facility is very clean, and the atmosphere is extremely pleasant.
  • pro They took great care of him and helped him feel confident after therapy.
  • pro They provide wonderful meals and are always welcoming to visitors.

Cons

  • pro The reviewer describes the experience as a nightmare, with only about three employees as exceptions, and would not recommend it to anyone.
  • pro They claim loved ones could be neglected or robbed by employees, calling it the most unprofessional place they’ve visited, with rude staff and an unhelpful supervisor Barbara Bennett.
  • pro They allege the COVID visitation restrictions were poorly handled due to an inadequate, antiquated telephone system that makes it difficult to stay in touch.
  • pro They note there is only one cordless phone per wing (also used as the FAX line), causing long delays to reach a family member.
  • pro They report an incident where an employee Natalie allegedly did not treat him kindly, concerns raised to a superior were not taken seriously, and there were instances of being refused help lifting and being placed facing a wall.
  • pro They recount that their grandmother was left without a diaper for 15 minutes with no nurse present, causing fear at night and concern about care.
  • pro They describe the facility as nasty, with some office staff being rude, patients being screamed at during changes, and an overall bad odor and heat, leading them to say they would not recommend it.

Review

Hacienda Rehabilitation & Health Care Center in Hanford is best suited for families that prize a clean, welcoming environment and frontline caregiving that feels personally attentive. When a loved one needs post-acute rehab or ongoing assistance in a setting where meals are consistently served and the atmosphere is homey, this community often checks those boxes. The strongest undercurrent in the most favorable reports is genuine, compassionate day-to-day care from several staff members, paired with a facility that looks well maintained and feels comfortable. For residents whose needs can be met with steady, personable interaction from caregivers and an emphasis on rehab activities, Hacienda can deliver meaningful progress and daily reassurance.

Those weighing alternatives should be mindful that not all experiences align with the strongest reviews. A significant thread in the feedback points to serious lapses in consistency and responsiveness, with accounts of neglect, dismissive staff, and supervisory challenges. Several families report encounters with rude behavior, failed communication attempts, and real safety concerns. When a loved one requires reliable escalation of issues, rapid communication with family, or vigilant oversight to prevent discomfort or neglect, these reports become a compelling reason to shop for other options. In short, this community presents a mixed picture: strong moments of warmth and care exist alongside episodes that undermine trust and safety.

The major positives, cleanliness, a pleasant atmosphere, and helpful, caring staff in many cases, do matter. Residents and families repeatedly note well-kept facilities, pleasant dining experiences, and therapy that helps some residents regain confidence after surgery or illness. The best reviews describe dedicated clinicians and aides who make residents feel valued, particularly in rehabilitation and daily routines. In environments where those positives occur consistently, they can offset some day-to-day frustrations. Yet the weight of the negative experiences cited by other families cannot be ignored: when care lapses occur or when communication breaks down, the same positives lose momentum quickly and concerns compound.

Balancing the pros and cons suggests a cautious, issue-aware approach to placement. For families open to ongoing supervision and proactive care coordination, Hacienda can work well, particularly if a resident’s care plan includes clear, assigned points of contact and a process for rapid issue reporting. Prospective families should seek assurances about governance, clarity on who handles concerns, how quickly supervisors respond, and what steps are in place to prevent repeat problems. Meeting directly with a nurse manager or administrator, requesting recent staffing rotations, and observing resident-staff interactions during a trial visit can reveal whether the favorable atmosphere is translating into reliable, consistent care.

Before committing, verify operational details that influence daily quality of life. Inquire about current staffing levels and how caregiver assignments are managed, the responsiveness of the call system, and the steps taken when problems arise. Request information on activity programming, therapy options, and meal quality, including meal variety and special-diet accommodations. Speak with current residents and family members about nighttime care, privacy, and how concerns are addressed. Review any recent survey results or state reports to understand how the home addresses safety and quality improvement. These steps sharpen the decision, especially in a setting where experiences range from excellent to deeply troubling.

In summary, Hacienda Rehabilitation & Health Care Center can be a solid match for families seeking a clean, welcoming rehab-focused environment with genuinely caring frontline staff, provided there is vigilant oversight and a clear plan to monitor care quality. For those who cannot tolerate reports of neglect, poor communication, or inconsistent supervision, alternatives in Hanford should be prioritized. The facility’s strengths, cleanliness, warmth from many caregivers, and meaningful rehab and meals, must be weighed against the potential for serious, reputation-shaking negatives. A disciplined site visit, candid conversations with staff and residents, and a clear risk-management plan will determine whether this community aligns with a given loved one’s care goals and safety expectations.

Features

Housing

  • 133 resident community capacity 133 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Hacienda Rehabilitation & Health Care Center in Hanford, CA is a comprehensive assisted living community offering a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon for residents to enjoy pampering and grooming services, as well as cable or satellite TV for entertainment purposes. Community-operated transportation is available to ensure residents can easily access nearby destinations, and a computer center is provided for those who wish to stay connected online.

Dining at Hacienda Rehabilitation & Health Care Center takes place in a spacious dining room where residents can enjoy restaurant-style meals prepared and served by the staff. For those who prefer a smaller setting, there is also a kitchenette available for personal use. Housekeeping services are provided to maintain a clean and tidy living environment.

In terms of recreational activities, the community offers a fitness room equipped with exercise equipment to promote physical wellness among residents. A gaming room provides opportunities for fun and social engagement, while outdoor spaces such as gardens allow residents to appreciate nature. A small library is also available for individuals who enjoy reading.

Residents at Hacienda Rehabilitation & Health Care Center have access to move-in coordination services to facilitate an easy transition into their new home. Private bathrooms are provided for added privacy and convenience. Additionally, Wi-Fi/high-speed internet connection is available throughout the community.

The care services offered at Hacienda Rehabilitation & Health Care Center ensure that residents receive personalized assistance when needed. With a 24-hour call system, around-the-clock supervision ensures safety and security within the community. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers.

Residents with specific dietary needs are accommodated through special dietary restrictions options, including diabetes diets if necessary. Medication management is also offered to help individuals stay on track with their medications. Mental wellness programs are implemented to address the emotional well-being of residents.

Transportation arrangement services are available to help residents with non-medical transportation needs, including arranging transportation to doctors' appointments. A wellness center is provided for overall health and well-being support.

Hacienda Rehabilitation & Health Care Center is conveniently located nearby various amenities. Residents have the option to visit one of the four cafes, enjoy parks and open spaces, avail themselves of services from seven nearby pharmacies, consult various physicians at 29 locations, dine out at one of the many restaurants in the vicinity, utilize transportation services at two nearby locations, participate in worship at five places of worship, or enjoy theater experiences at one of the theaters nearby. Furthermore, there are five hospitals nearby to ensure quick access to medical care if needed.

Overall, Hacienda Rehabilitation & Health Care Center offers a comprehensive and compassionate assisted living community where residents can receive personalized care while enjoying a range of amenities and convenient access to essential services.

Nearby Places of Interest

Restaurants

  • Boston House of Pizza (0.2 miles)
  • White Top Restaurant (0.3 miles)
  • A&W Restaurant (0.5 miles)
  • Jack In The Box (0.7 miles)
  • Taco Bell (0.8 miles)
  • Bastille (1 miles)
  • KFC (1 miles)

Physicians

  • Kings Comprehensive Women Hea - Thomas S Enloe JR MD (0.4 miles)
  • Adventist Health Hanford Family Medicine Residency (0.5 miles)
  • Kings Industrial Medical Center (0.5 miles)
  • Family Wellness Center (0.6 miles)
  • Samuel O Leon (0.6 miles)
  • Baum 5 Star Healthcare (0.6 miles)
  • Jeffery W. White, O.D. & Associates Vision Correction, Diseases Of The Eye (0.7 miles)

Hospitals

  • Hanford Community Hospital (0.4 miles)
  • Central Valley General Hospital (0.5 miles)
  • Kings Regional Health Foundation (0.5 miles)
  • Yost Mayer (0.9 miles)
  • Davita (1.1 miles)

Places of Worship

  • St Brigid's Catholic Church (0.5 miles)
  • King's Gospel Mission (1.4 miles)
  • Second Baptist Church (1.5 miles)
  • First Lutheran Church (1.7 miles)
  • Armona Seventh Day Adventist (4.1 miles)
  • Church of Jesus Christ of Latter Day Saints (7.4 miles)
  • Grace Baptist Church of Lemoore (7.4 miles)

Cafes

  • Green Valley Cafe (0.7 miles)
  • One Eleven (1.1 miles)
  • Dutch Bros Coffee (2.1 miles)
  • Panera Bread (2.2 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Save Mart Supermarkets (0.8 miles)
  • Rite Aid (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • Rite Aid (1.3 miles)
  • CVS Pharmacy (1.3 miles)
  • R & M Drug (1.3 miles)

Theaters

  • Metro 4 Cinema (1.1 miles)

Transportation

  • Marathon Cab (1.2 miles)
  • Amtrak Station - Hanford (1.2 miles)

Parks

  • Rotary Field (1.4 miles)
  • Heritage Park (7.5 miles)

Frequently Asked Questions

Where is Hacienda Rehabilitation & Health Care Center?

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