361 East Grangeville Boulevard, Hanford, CA 93230
For more information about senior living options: (844) 490-3973
The staff are wonderful and loving. The facility is well kept inside and out. The staff are amazing and the facility is the best in Hanford. The staff are very helpful and friendly; the facility is very clean and the atmosphere is extremely pleasant. They took great care of him after his hip replacement. The staff and patients were laughing and the environment seemed happy. The facility treats veterans especially well. The meals are wonderful and families are informed promptly when anything happens; visitors are always welcomed. It is described as the best nursing home in Hanford.
The reviewer describes their overall experience as 1 star. They would not recommend the facility to anyone. They warn that loved ones may be neglected or robbed by employees. It is described as the most unprofessional place they have ever visited. They report rude staff when attempting to contact patients by phone. They say supervisor Barbara Bennett is unhelpful. A grandmother was left without a diaper for 15 minutes with no nurse to change her, causing fear. The environment is described as nasty, with rude office staff and loud screams, plus heat and smells.Hacienda Healthcare & Rehabilitation Center in Hanford elicits a spectrum of experiences from families, residents, and visitors. On the positive side, several reviewers praise the staff as loving, helpful, and genuinely caring. They describe the facility as well kept both inside and out, with an atmosphere that feels pleasant and clean. For some families, the staff's warmth and attentiveness stand out as a core strength, and they express gratitude for the care their loved ones received.
Yet the overall sentiment is far from uniform. A number of reviewers recount experiences that feel troubling or even alarming. One family member gave an overall 1-star rating, describing the place as a nightmare for their mother, with only about three employees who stood out in a sea of disappointing interactions. Those statements paint a picture of neglectful or unsatisfactory care that has left some families weighing their options carefully and deciding not to recommend the facility.
The care stories are not one-note, though. There are accounts of successful recoveries and satisfying outcomes, especially around rehabilitation. In particular, a father who had hip replacement care there reportedly received excellent therapy and expressed happiness and confidence about his progress and potential to stay longer if needed. Another reviewer shared appreciation for the grandfather's meals and the facility's responsiveness, noting that staff inform families promptly when unusual events occur and that visits are welcomed. These anecdotes emphasize that meaningful therapy, good meals, and transparent communication can be realized within the same facility.
Communication during the COVID era emerges as a separate area of concern for some families. Several reviewers criticize the telephone system as inadequate and antiquated, making it hard to stay connected with loved ones. One description mentions a single cordless phone per wing that is also used for a fax line, requiring extensive effort to reach a patient by phone. While one reviewer concedes that accommodations, meals, and nursing care were adequate, the frustration with staying in touch highlights how restricted visitation and limited channels can color the overall perception of care.
Within the negative reports, there are specific, troubling anecdotes that some readers may find hard to reconcile with the more positive reviews. A brother recounts an employee named Natalie who allegedly mistreated his relative, with complaints that concerns were not taken seriously when raised to a supervisor. There are also disturbing accounts of dining room experiences - claims that a patient was forced to go to the dining area in ways that felt inappropriate, or that someone was left in a vulnerable position without proper assistance. A grandmother's caregiver situation is described in stark terms: a diaper change missed for an extended period, a frightened waking by a male nurse, and a sense that nighttime staff are not consistently attentive. Together, these stories contribute to a sense of fear and concern about resident safety and dignity.
Other reviews emphasize a very different impression - one that centers on joy, veteran-friendly care, and a sense of community. A visitor who is a veteran notes that Hacienda treats veterans especially well and describes the staff and patients as laughing and enjoying themselves, which leaves them feeling hopeful and reassured about the environment. A separate message thanks the facility for wonderful care, noting happiness, good meals, and a responsive approach to anything out of the ordinary. In these voices, the facility is framed as a place where residents can feel at home, receive dependable meals, and be welcomed during visits.
Overall, the narratives about Hacienda Healthcare & Rehabilitation Center reflect a facility with compelling strengths and equally compelling concerns. Cleanliness, a caring demeanor from many staff members, and meaningful rehabilitation outcomes show up as clear positives for some families. At the same time, reports of neglect, alleged mistreatment, communication barriers, and uncomfortable or unsafe situations appear in others' experiences. The contrast is striking and suggests that experiences can vary widely from one resident to another, from one wing to another, and from one staff team to the next.
For anyone considering this facility, the mixed picture underscores the importance of doing thorough, front-end due diligence. Prospective families might prioritize tours that focus on daily routines, staffing levels during different shifts, and how the facility handles complaints or concerns. It can also be valuable to review state inspection records, ask about specific staff training and incident reporting, and speak directly with frontline caregivers and management to understand how concerns are addressed. In short, Hacienda appears to be a place that some residents and families deeply appreciate, while others feel they have not received the level of care or respect they expected.
133 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hacienda Rehabilitation & Health Care Center in Hanford, CA is a comprehensive assisted living community offering a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon for residents to enjoy pampering and grooming services, as well as cable or satellite TV for entertainment purposes. Community-operated transportation is available to ensure residents can easily access nearby destinations, and a computer center is provided for those who wish to stay connected online.
Dining at Hacienda Rehabilitation & Health Care Center takes place in a spacious dining room where residents can enjoy restaurant-style meals prepared and served by the staff. For those who prefer a smaller setting, there is also a kitchenette available for personal use. Housekeeping services are provided to maintain a clean and tidy living environment.
In terms of recreational activities, the community offers a fitness room equipped with exercise equipment to promote physical wellness among residents. A gaming room provides opportunities for fun and social engagement, while outdoor spaces such as gardens allow residents to appreciate nature. A small library is also available for individuals who enjoy reading.
Residents at Hacienda Rehabilitation & Health Care Center have access to move-in coordination services to facilitate an easy transition into their new home. Private bathrooms are provided for added privacy and convenience. Additionally, Wi-Fi/high-speed internet connection is available throughout the community.
The care services offered at Hacienda Rehabilitation & Health Care Center ensure that residents receive personalized assistance when needed. With a 24-hour call system, around-the-clock supervision ensures safety and security within the community. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers.
Residents with specific dietary needs are accommodated through special dietary restrictions options, including diabetes diets if necessary. Medication management is also offered to help individuals stay on track with their medications. Mental wellness programs are implemented to address the emotional well-being of residents.
Transportation arrangement services are available to help residents with non-medical transportation needs, including arranging transportation to doctors' appointments. A wellness center is provided for overall health and well-being support.
Hacienda Rehabilitation & Health Care Center is conveniently located nearby various amenities. Residents have the option to visit one of the four cafes, enjoy parks and open spaces, avail themselves of services from seven nearby pharmacies, consult various physicians at 29 locations, dine out at one of the many restaurants in the vicinity, utilize transportation services at two nearby locations, participate in worship at five places of worship, or enjoy theater experiences at one of the theaters nearby. Furthermore, there are five hospitals nearby to ensure quick access to medical care if needed.
Overall, Hacienda Rehabilitation & Health Care Center offers a comprehensive and compassionate assisted living community where residents can receive personalized care while enjoying a range of amenities and convenient access to essential services.
Hacienda Rehabilitation & Health Care Center is located at 361 East Grangeville Boulevard, Hanford, CA 93230 in Tulare County, California
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