Arbor Glen Care Center

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  • Interior

    A neatly arranged meeting room with tables and chairs on a wooden floor.

  • Outdoors

    A brick house with large windows surrounded by lush greenery and plants under a clear blue sky.

  • Decor

    A classroom setting with tables covered in brown cloths, arranged on a wooden floor.

  • Building

    A sunny day view of a building with a well-maintained lawn and surrounding trees.

  • Trees

    A serene backyard featuring lush greenery, a patio area, and sliding doors leading into the house.

  • Windows

    A backyard view of a house with a garden and patio area.

  • Landscaping

    Aerial view of a suburban area with buildings, roads, and vehicles.

  • Garden

    A mid-century style house with well-maintained landscaping, featuring bushes and trees under a clear blue sky.

  • Entrance

    A bright entrance foyer with glass doors leading outside, featuring a table and a chair.

  • Pathway

    A charming suburban house with a well-maintained lawn and garden under a clear blue sky.

  • Natural Light

    A bright entryway with hardwood flooring and large glass doors leading outside, adorned with decorative items on a side table.

  • Exercise Equipment

    A rehabilitation center with various exercise equipment and therapy stations.

  • Gym

    An exercise bike in a gym with wooden flooring and mirrored walls.

  • Aerial View

    Aerial view of a suburban area with roads, buildings, and vehicles parked in lots, set against a backdrop of distant mountains.

Arbor Glen Care Center

1033 East Arrow Highway, Glendora, CA 91740

For more information about senior living options: (844) 490-3973

2.6 from 14 reviews
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7

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Arbor Glen Care Center was helpful, attentive, and made residents feel comfortable during their stay.
  • pro Many reviews highlighted the good quality of food served to the residents, and several patients enjoyed their meals.
  • pro The facility was praised for being clean and well-maintained, contributing to a positive environment for recovery.
  • pro There were numerous activities offered for residents, such as piano sessions, movies, and bingo, which helped keep them engaged and active.
  • pro The physical therapy provided was effective; several patients showed notable improvement in mobility and overall health after their rehabilitation programs.

Cons

  • pro The staff seemed indifferent to the patient’s needs, often leaving patients in soiled diapers for hours.
  • pro The facility had a lack of cleanliness, with urine left uncleaned on the bathroom floor all day.
  • pro Communication from staff was poor, resulting in frustration when trying to contact them for updates about loved ones.
  • pro Residents faced restrictive visit schedules that made it difficult for family members to see them regularly.
  • pro There were concerns about inadequate medical attention and dietary management, particularly for diabetic residents.
  • pro Patients reported a noisy environment that disrupted sleep even at night.
  • pro The facility appeared overwhelmed, with incidents such as flooding being poorly managed by staff using blankets instead of proper cleaning protocols.
  • pro Many residents did not receive the promised physical therapy or care needed for their recovery.
  • pro Some visitors observed immobile patients yelling for assistance while staff seemed unfazed and unresponsive.
  • pro There were instances of negligence regarding infection control, such as releasing COVID-19 positive patients without informing others.

Review

Arbor Glen Care Center has garnered a wide array of reviews from families seeking rehabilitation and long-term care for their loved ones. The facility appears to generate polarized opinions, with some praising the quality of care and others expressing deep dissatisfaction. Several reviews stand out in highlighting both the strengths and shortcomings of this care center.

On one hand, positive reviews often emphasize the quality of physical therapy provided at Arbor Glen. One family member recounted a heartfelt experience regarding their mother’s recovery post-stroke, noting how dedicated staff members motivated her daily, assisted with swallowing exercises, and maintained an encouraging atmosphere. The presence of attentive nurses who ensured their loved one received adequate hydration, medications, and enjoyed nutritious meals was mentioned as a significant factor contributing to the patient's successful rehabilitation journey. After just three months, this individual proudly shared that their mother was not only able to walk again but also resumed speaking—a testament to the efficacy of the therapy experienced at Arbor Glen.

Conversely, many reviews painted a starkly different picture regarding staffing issues and overall patient care. Numerous complaints highlighted an alarming lack of responsiveness from caregivers when patients called for help—some families reported that individuals were left unattended for extended periods or that personal hygiene needs went unmet. Instances of patients being left in soiled clothing or areas within the facility being uncleaned raised serious concerns about health standards and dignity for residents. These accounts created an unsettling image contradicting the nurturing environment touted by satisfied customers.

Concerns about communication between staff and families also emerged prominently among negative reviews. Many expressed frustration over difficulties in obtaining timely updates on their loved ones’ conditions or confusion regarding scheduling visits due to restrictive policies. Some reviewers criticized phone operators' condescending attitudes when assistance was sought, suggesting systemic issues within the institution's operational framework that hampered effective communication and responsiveness.

Another significant issue raised pertains to patient safety and protocol adherence during medical treatment. Families reported incidents involving improper dietary management leading to increased health risks—particularly concerning for diabetic patients who were allegedly fed inappropriate diets without consultations addressing these concerns. There were alarming claims about inadequate monitoring during critical medical situations where staff failed to provide necessary interventions promptly.

Facility cleanliness also emerged as a contentious topic among reviewers; while some highlighted Arbor Glen's well-maintained environments during their stays, others encountered disturbing sanitation lapses including urinary waste left uncleaned on floors throughout entire shifts, which severely detracted from residents' comfort levels and overall health standards expected at such facilities.

Despite mixed experiences regarding staffing efficiencies and logistical issues faced by visiting families—such as overcrowded living conditions with multi-resident rooms—the overarching takeaway reflected a community grappling with delivering high-quality care amid underlying administrative challenges. As long-term care facilities like Arbor Glen continue to operate during unprecedented times exacerbated by factors like pandemic-related protocols, it seems vital for them to assess feedback critically and implement necessary improvements aimed at enhancing both resident welfare and family satisfaction moving forward.

In conclusion, while Arbor Glen Care Center enjoys praise for its rehabilitation services showing promising results for certain residents under skilled therapists' guidance, it is equally essential for management to address prevalent complaints pertaining to staffing shortages, communication failures, cleanliness issues, dietary regulation adherence—all crucial elements necessary in fostering an environment conducive not only to physical healing but emotional well-being among those entrusted into their care services.

Features

Housing

  • 98 resident community capacity 98 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (14 miles away) Ontario International (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Arbor Glen Care Center in Glendora, CA is a welcoming and fully equipped assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.

Residents at Arbor Glen can enjoy a variety of amenities including a beauty salon, cable or satellite TV, access to community-operated transportation, a computer center, and a fully furnished living space. The facility also features a dining room where residents can enjoy delicious meals prepared by the staff in a restaurant-style setting.

For leisure activities, residents have access to a fitness room, gaming room, garden, small library, and outdoor space. There is also Wi-Fi/high-speed internet available throughout the community for those who want to stay connected.

The care services provided at Arbor Glen are comprehensive and designed to meet individual needs. The facility has a 24-hour call system and supervision to ensure the safety of residents at all times. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to help residents stay on top of their medication regimen.

There is also a mental wellness program in place to cater to the emotional needs of the residents. Special dietary restrictions are accommodated by the dining services team.

Arbor Glen aims to make life convenient for its residents by offering move-in coordination services as well as non-medical transportation arrangements for outings or doctor's appointments.

In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within close proximity to Arbor Glen Care Center.

Overall, Arbor Glen Care Center in Glendora provides an inclusive and comfortable environment for seniors in need of assistance with daily tasks while still promoting an active and engaging lifestyle.

Nearby Places of Interest

This part of Glendora, California, offers a range of amenities that may appeal to seniors looking for a convenient and vibrant community to call home. With several places of worship nearby, including Real Life and Charisma Life Church, residents can easily continue their spiritual practices. Additionally, there are multiple pharmacies in the area such as CVS and Walgreens, providing easy access to medication and healthcare needs. For leisure activities, cafes like The Donut Man and Starbucks offer opportunities for socializing and relaxation. There are also various restaurants such as In-N-Out Burger and Chick-Fil-A for dining options. In terms of healthcare services, there are several physicians' offices nearby as well as hospitals like Pomona Valley Hospital Medical Center and City Of Hope within a short distance. The proximity to parks like Frank G. Bonelli Regional Park also provides opportunities for outdoor recreation. Overall, this part of Glendora offers a mix of services that cater to the needs and interests of seniors looking for a comfortable and convenient living environment.

Places of Worship

  • Real Life (0.3 miles)
  • Charisma Life Church (5.7 miles)
  • Calvary Chapel Golden Springs (7.3 miles)
  • First Evangelical Church Arcadia (10.1 miles)

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Walgreens (0.8 miles)
  • Walmart Pharmacy (1.1 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (3.9 miles)

Cafes

  • The Donut Man (1.6 miles)
  • Starbucks (3.3 miles)
  • Starbucks (3.4 miles)
  • Starbucks (5.2 miles)
  • Panera Bread (5.8 miles)
  • Porto's Bakery & Cafe (5.9 miles)
  • Starbucks (5.9 miles)

Restaurants

  • In-N-Out Burger (1.7 miles)
  • Raging Waters (2.1 miles)
  • In-N-Out Burger (3.3 miles)
  • Old Stump Brewing Co. (5.1 miles)
  • In-N-Out Burger (5.5 miles)
  • Chick-Fil-A (5.6 miles)
  • McDonald's (6.2 miles)

Physicians

  • Healthcare Partners (1.8 miles)
  • Foothill Dermatology Medical Center (1.9 miles)
  • Glendora Dentistry (2 miles)
  • Inland Neurosurgery Institute (5.6 miles)
  • Chapparal Medical Group (5.8 miles)
  • The Robert & Beverly Lewis Family Cancer Care Center (6 miles)
  • Kaiser Permanente Diamond Bar Medical Offices (7.6 miles)

Hospitals

  • Casa Bonita (2.6 miles)
  • Rowland Convalescent Hospital (3.6 miles)
  • Kindred Hospital San Gabriel Valley (4.5 miles)
  • Pomona Valley Hospital Medical Center (5.7 miles)
  • City Of Hope (7.5 miles)
  • Hope (7.6 miles)
  • Kaiser Permanente Baldwin Park Medical Center (8.7 miles)

Parks

  • Frank G. Bonelli Regional Park (2.6 miles)
  • Creekside Park (5.9 miles)
  • Pantera Park (7.1 miles)
  • Chino Hills Community Park (10.1 miles)
  • Citrus Park (10.3 miles)

Transportation

  • Pomona Station (5.2 miles)
  • Montclair Metrolink Station (8.5 miles)
  • Metro - Monrovia Station (9.3 miles)

Theaters

  • AMC DINE-IN Montclair Place 12 (8.6 miles)
  • Harkins Theatres Chino Hills 18 (8.9 miles)
  • AMC Puente Hills 20 (9.1 miles)

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