Glenoaks Convalescent Hospital

Pros

• The staff are warm and friendly and genuinely care about their patients.
• One reviewer expressed extreme happiness with the care provided to their mother-in-law, who has been a resident for nine years.
• Another reviewer noted that the facility offers super service and is deserving of five stars, highlighting improvements in care after administrative changes.
• A friend recommended the place, and the reviewer expressed no regrets about choosing it for their loved one.
• The Director of Nursing (DON) was praised for being very good in managing the facility’s operations during inspections.

Cons

• The facility has gone downhill since it was sold to corporate management last summer.
• There is little continuity of care for patients due to the constantly changing CNAs.
• The absence of essential staff like physical therapists, social workers, discharge planners, registered nurses, and nutritionists negatively impacts patient care.
• Some staff members are unprofessional and rude.
• Without additional caregiver support, the reviewer’s mother would likely be dead by now.
• The doctor only visits once a month, indicating a lack of adequate medical oversight.

Review

The experiences shared by families regarding a particular care facility paint a complex picture of the challenges and successes faced within its walls. The facility, once under individual ownership, has recently transitioned to corporate management which seems to have significantly impacted the quality of care experienced by residents. One reviewer expressed profound concern for their mother, a hospice patient at the facility, highlighting alarming deficiencies in staffing and resources. According to this account, the absence of key medical personnel—such as physical therapists and registered nurses—has created an environment where continuity of care is severely lacking. The constant turnover of Certified Nursing Assistants (CNAs) has only exacerbated these issues, leading to a situation where patients like their mother would likely not survive without additional support from family caregivers.

In stark contrast, some families have provided glowing reviews about their loved ones' experiences at the same facility. Positive sentiments were echoed by those with long-term residents, such as one reviewer whose mother-in-law has been living there for over nine years. They praised the staff’s commitment to quality care despite facing challenges posed by inspectors who were described as rude and disrespectful during their visits. This family felt reassured by the professionalism exhibited by the staff when interacting with inspectors and noted that their loved one's needs have consistently been met throughout her long residency.

Another review from a different family member highlighted how recent administrative changes had improved conditions at the facility. This person noted that licensed staff members who did not meet standards were replaced, resulting in what they described as a "super" environment worthy of five stars. Such feedback suggests that while negative trends may be evident in some areas of operation since the change in ownership, there are also indications of positive developments stemming from changes made under new administration.

Additionally, many reviewers emphasized the warmth and friendliness displayed by non-licensed staff members at the facility. One family was glad to receive recommendations from friends about this place and reported no regrets after choosing it for their loved one’s care. These contrasting experiences illustrate a divided perspective on care quality; while some family members remain deeply concerned about oversight and staffing challenges impacting vulnerable residents, others find solace in attentive and compassionate caregiving they believe provides essential support to their relatives.

Despite varying accounts regarding resident well-being, it is clear that many individuals are navigating significant emotional turmoil while making difficult decisions about long-term care for their loved ones. Families like those mentioned face distressing situations where they must supplement professional care with additional resources or personal involvement just to ensure proper oversight of their relatives' healthcare needs. The plight articulated by one reviewer suggests that without regular check-ins from dedicated family members or additional caregivers, patients may be placed in precarious circumstances lacking adequate medical supervision.

Ultimately, perceptions of this facility vary widely depending on individual experiences related to staffing consistency, administrative changes, and overall quality of care delivered at any given time. For potential residents or families seeking placement for loved ones within this community setting, it is vital first to assess current conditions thoroughly before proceeding with admissions—balancing both caution against visible shortcomings and acknowledging promising reports reflecting continued dedication among certain segments of staff who strive daily to provide dignified support amidst transitional challenges presented by corporate oversight.

In conclusion, anyone considering this facility should weigh both sides meticulously—the heart-wrenching realities faced by families struggling through inadequate support systems against commendable acts seen among some dedicated staff members willing to step up amid organizational shifts. As such dynamics unfold continuously within long-term care settings across various institutions nationwide today—this case serves as yet another reminder that ideal outcomes often depend upon informed decision-making guided largely by transparent communication between all involved parties concerned with ensuring holistic support for aging populations or those requiring dedicated hospice assistance through challenging life stages ahead.

Pharmacies

• Rite Aid (0.3 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.5 miles)

Restaurants

• Porto's Bakery & Cafe (0.8 miles)
• In-N-Out Burger (1.1 miles)
• Din Tai Fung (1.3 miles)
• McDonald's (1.9 miles)
• In-N-Out Burger (2.1 miles)
• In-N-Out Burger (3.5 miles)
• McDonald's (3.5 miles)

Theaters

• AMC The Americana at Brand 18 (1.2 miles)
• AMC Burbank 16 (3.2 miles)
• Universal Cinema AMC at CityWalk Hollywood (5.4 miles)
• TCL Chinese Theatre (6.1 miles)

Hospitals

• Glendale Adventist Medical Center (1.9 miles)
• Medical 2 unit (2 miles)
• Providence St Joseph Medical Center (3.8 miles)
• Huntington Memorial Hospital Nicu (6.5 miles)

Cafes

• Starbucks (2.5 miles)
• Proof Bakery (3 miles)
• Starbucks (3.5 miles)
• Starbucks (3.9 miles)
• Starbucks (4.6 miles)
• Starbucks (4.9 miles)
• Lamill Coffee Boutique (5 miles)

Parks

• Glassell Park Recreation Center (3.5 miles)
• Cleland Ave Bicentennial Park (4.3 miles)
• Lake Hollywood Reservoir (4.3 miles)
• Lake Hollywood Park (4.3 miles)
• Hahamongna Watershed Park (5.3 miles)
• Hollywood Bowl Overlook (5.5 miles)
• Elysian Park (5.6 miles)

Transportation

• Terminal A (5.7 miles)
• Hollywood Burbank Airport (BUR) (5.8 miles)
• Baggage Claim (5.8 miles)
• Burbank Airport Ride Share Pick Up (5.8 miles)
• Universal City Metro Station (5.9 miles)
• North Hollywood Metro Station (6.6 miles)