Information last verified:
1204 North Louise Street, Glendale, CA 91207
For more information about senior living options: (844) 490-3973
Tony at Glen Terra was extremely helpful and communicative. He clearly takes pride in the facility and was understanding and flexible when circumstances changed. The mother loves the community and has made many friends. The staff across management, administration, and caregivers are great. Diana was absolutely wonderful from the first contact through move-out. The new administrator is an RN, which is a welcomed addition. Carlos, the new administrator, is a nurse and RCFE-licensed; his leadership improved care significantly. Glen Terra is a great, friendly place for loved ones.
The facility was under-staffed and not adequately trained to care for elderly residents. The front desk receptionist had a bad attitude and lacked customer service skills. Residents looked unhappy and the front entrance area appeared unwelcoming. The rent and additional charges were excessively high. The facility was not well managed in 2019. Staff frequently failed to respond promptly to call bells, sometimes taking hours to assist. RAs barged in and some residents reported theft of belongings, indicating privacy and security concerns. A reviewer described the care as elder abuse due to being under-staffed and inadequately trained.Alta Vista Rcfe II in Glendale is best suited for families who want attentive, hands-on care in a clean, well-maintained setting and are prepared to pay a premium for it. The strongest case rests with residents who value responsive, personable leadership and a facility that dogs the details, cleanliness, friendly front-line staff, and a sense that administrators and caregivers will go the extra mile when the need arises. For families prioritizing proximity to shopping and everyday conveniences, the location provides tangible practical benefits. The community can deliver a comfortable baseline experience for those who want to see steady, visible care from a consistent team, especially when leadership is stable and staff turnover is reasonable. If cost is the primary constraint, however, Alta Vista may not check the right boxes, since the price point is repeatedly cited as a major hurdle by many reviewers.
Yet this is precisely where readers should consider alternatives. For families seeking a more predictable budget or a model with lower ongoing charges, other Glendale options, along with broader RCFE and assisted-living choices, may deliver comparable cleanliness and friendliness at a lower price, or with fewer ancillary fees. For seniors with more intensive medical needs, or for households that require consistently rapid response from staff around the clock, the market’s mixed track record on staffing and call-response times suggests exploring options with stronger stated ratios, more robust on-site medical oversight, and clearer accountability. Alta Vista’s price tag and staffing questions are not trivial; they merit a careful comparison against similarly situated communities.
On the upside, several pros repeatedly stand out as meaningful counterweights to the downsides. Families repeatedly praise the level of care their loved ones receive when the operation runs smoothly: residents are described as well cared for, with caregivers who are attentive and a management team that takes responsibility seriously. Cleanliness is consistently noted, and many visits reveal a facility that feels polished and well maintained. The proximity to shops and services adds real daily-life value, reducing the friction of errands and outings for residents who want to stay connected to the neighborhood. Importantly, leadership that demonstrates real initiative, whether through improved caregiving staffing, or through administrators who are visible, responsive, and willing to coordinate complex arrangements, creates a foundation where better outcomes are more likely to materialize.
However, the main cons, cost, staffing adequacy, and inconsistent customer-service experiences, cannot be ignored. Reviews skew strongly toward cost concerns, with many residents and families calling the rent and add-on charges excessive relative to the level of service received. Under-staffing and slow call responses are persistent themes in several accounts, especially in peak or high-demand times. Complaints about front-desk courtesy, occasional lapses in safety and privacy (such as unwelcomed intrusions or perceived lack of vigilance), and reports of management turnover add to a perception that reliability can vary by shift or by administrator. There are also deeply troubling statements from some former residents and families, including allegations about elder-care quality and overall treatment, which cannot be dismissed in a practical decision-making process. These ranges of experiences signal that good care is possible, but not guaranteed, and that consistency hinges on consistent leadership and staffing.
Those pros and cons must be weighed against the realities families face when choosing Alta Vista. For families who can justify the price by the strength of personal relationships with the care team, and who value a facility where the administrator takes a proactive, hands-on approach, the positives can translate into meaningful peace of mind. The evidence of leadership-driven improvement, such as a nursing-background administrator who has reshaped staffing and training, or a team recognized for going beyond routine expectations, suggests that a stable, well-led operation can deliver quality everyday care and a respectful, home-like environment. In that sense, Alta Vista can be a strong fit for a resident who benefits from attentiveness, transparency, and a culture of genuine care.
The practical verdict remains clear: Alta Vista Rcfe II is a viable choice for families who prioritize care quality, personal attention, and a convenient Glendale location, and who are prepared to invest in a higher price tier for those benefits. It is not the obvious pick for budget-conscious households or for families who require ironclad consistency in staffing and rapid response at every hour. Before committing, prospective residents should demand concrete, current staffing metrics, inquire about the exact breakdown of fees and potential surcharges, and request verifiable references from current families. A direct tour focused on mealtime, after-hours staffing, and the handling of medical coordination will reveal whether the culture and operational discipline align with expectations. In the end, Alta Vista Rcfe II can be the right home for the right resident, and a clear alternative for those who need a tighter cost envelope or more uniformly reliable staffing.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (7 miles away) Los Angeles International (18 miles away) Long Beach (Daugherty) (25 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Alta Vista Rcfe II, a premier board and care home located in the beautiful city of Glendale, CA. Our community offers a comfortable and secure environment for seniors who require assistance with their daily activities.
At Alta Vista Rcfe II, we understand the importance of providing a fulfilling and engaging lifestyle for our residents. Our dining room provides delicious meals prepared according to special dietary restrictions, ensuring that everyone's nutritional needs are met. Residents can also enjoy the convenience of fully furnished living spaces, allowing for an effortless transition into their new home.
Our outdoor space and garden provide a serene and peaceful setting for residents to relax and unwind. In addition, we offer housekeeping services to ensure that our residents' living spaces are always clean and tidy.
One of our top priorities is providing comprehensive care services tailored to each individual's needs. Our highly trained staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. Our staff is experienced in managing diabetes diets and medication management.
Transportation arrangements are provided for medical appointments, ensuring that our residents have easy access to necessary healthcare services. In addition, there are several cafes, parks, pharmacies, restaurants, theaters, and hospitals located conveniently nearby our community.
We believe in promoting an active lifestyle for our residents through scheduled daily activities. This allows them to socialize with fellow residents and engage in meaningful experiences within our community.
At Alta Vista Rcfe II in Glendale, CA, we pride ourselves on providing excellent care and support in a warm and welcoming environment. Contact us today to learn more about how we can cater to you or your loved one's assisted living needs.
Alta Vista Rcfe II is located at 1204 North Louise Street, Glendale, CA 91207 in Los Angeles County, California
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