Broadway Manor Care Center

Pros

• The staff at the facility demonstrated outstanding professional care and compassion towards patients.
• The facility provided a welcoming and inclusive environment, making patients feel comfortable and involved in their care.
• The nursing and rehab team encouraged residents to participate in therapies and activities, enhancing their overall experience.
• Staff members treated residents with kindness, respect, and a familial approach, making them feel valued.
• The entire team worked collaboratively to manage patients' care effectively while keeping family members informed of any changes or concerns.
• The facility maintained cleanliness and ensured that all residents received appropriate attention and care during visits.
• Communication between staff and family members was efficient, with staff showing patience and professionalism in all interactions.

Cons

• The facility did not contact the patient's family to offer condolences after the father's death, and they failed to inquire about his belongings.
• Some staff members exhibited a careless attitude toward patients and their families, providing poor service.
• There were not a lot of activities available for residents during the father's month-long rehab stay.
• Parking at the facility was noted as "not so good," which could be inconvenient for visitors.
• The reviewer observed many systemic issues that appeared to be management responsibilities, implying dissatisfaction with the overall administration of care.

Review

Broadway Manor has garnered a mixed set of reviews, reflecting the diverse experiences of patients and their families during care. While some individuals have praised the facility for its exceptional staff and quality of care, others have raised concerns about systemic issues and communication failures that overshadowed their stay. These nuanced perspectives provide valuable insights into what one might expect when considering this facility for long-term or short-term rehabilitation.

One of the standout features highlighted by several reviewers is the dedication and compassion exhibited by the nursing staff. For instance, after spending over forty days as an IV patient at Broadway Manor, one reviewer noted their appreciation for specific nurses—RN NoNa, RN Leah, and Paul—who provided exemplary care. Such personal attention can significantly impact a patient's experience, showcasing the professionalism and commitment to compassionate care ingrained within the team. This sentiment is echoed in other reviews as well, where families felt that their loved ones were treated with dignity and respect. The respectful manner in which staff addressed patients was appreciated; calling residents by name made them feel valued and included.

Furthermore, Broadway Manor's ability to engage patients in activities tailored to their interests emerged as a key positive aspect of many reviews. Families reported that their relatives participated in engaging activities such as Bingo organized by the activities team and enjoyed personalized sessions in beauty treatments at the on-site salon. These initiatives contributed greatly to patient morale and overall happiness during rehabilitation periods. One review commented on how even patients who may have been hesitant initially became involved due to the encouragement they received from staff members intent on fostering connection through recreational engagement.

Conversely, not all experiences at Broadway Manor were favorable. A particularly somber review recounted a family’s grief following a relative’s death in which they felt neglected during an already painful time. They expressed disappointment over the lack of follow-up from staff regarding condolences or guidance related to handling their loved one's belongings post-passing. Such experiences highlight critical areas where improvements are necessary; effective communication during transitions—especially those involving loss—is essential for providing comprehensive support to grieving families.

Addressing operational aspects of Broadway Manor revealed further discontent among some visitors regarding parking facilities; while it did not detract from patient care quality per se, it served as a minor inconvenience nonetheless cited by multiple reviewers. In contrast, other aspects like room conditions received unanimous praise—with descriptions mentioning bright, sunny environments that promote comfort during recovery periods.

Another recurring theme involves recognition of street-level management's responsiveness to both patient needs and family inquiries alike. One reviewer noted consistent communication from nursing staff regarding changes in treatment plans and overall well-being—a crucial factor when families are managing external stresses alongside caregiving responsibilities themselves. This cooperative rapport between healthcare providers and families can foster trust crucial for encouraging open dialogue about individual patient needs.

Overall, while Broadway Manor exhibits notable strengths especially in its caring personnel who strive diligently toward improving patient outcomes through both medical expertise and personal connections, there exists an apparent need for greater consistency across management practices particularly involving clear communication with families dealing with sensitive circumstances like bereavement or transfer logistics. As prospective visitors weigh options within healthcare facilities such considerations remain vital—they inform broader perceptions not only about quality but also meaningful interactions underscoring wellness recovery journeys taken together among providers—and those they serve.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Rite Aid (0.7 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)

Theaters

• AMC The Americana at Brand 18 (0.6 miles)
• AMC Burbank 16 (3.5 miles)
• Universal Cinema AMC at CityWalk Hollywood (4.9 miles)
• TCL Chinese Theatre (5.3 miles)

Restaurants

• In-N-Out Burger (0.7 miles)
• Porto's Bakery & Cafe (0.7 miles)
• Din Tai Fung (0.7 miles)
• McDonald's (1.8 miles)
• In-N-Out Burger (2.3 miles)
• McDonald's (3.5 miles)
• Del Taco (3.7 miles)

Hospitals

• Medical 2 unit (2.1 miles)
• Glendale Adventist Medical Center (2.1 miles)
• Providence St Joseph Medical Center (3.6 miles)

Cafes

• Proof Bakery (2.1 miles)
• Starbucks (2.5 miles)
• Starbucks (3 miles)
• Starbucks (3.4 miles)
• Lamill Coffee Boutique (4 miles)
• Starbucks (4.6 miles)
• Starbucks Reserve (4.8 miles)

Parks

• Glassell Park Recreation Center (2.9 miles)
• Lake Hollywood Park (3.7 miles)
• Lake Hollywood Reservoir (3.7 miles)
• Cleland Ave Bicentennial Park (3.9 miles)
• Hollywood Bowl Overlook (4.8 miles)
• Elysian Park (4.8 miles)
• Echo Park at the Lotus Festival (4.9 miles)

Transportation

• Universal City Metro Station (5.5 miles)
• Terminal A (5.9 miles)
• Hollywood Burbank Airport (BUR) (6 miles)
• Baggage Claim (6 miles)
• Burbank Airport Ride Share Pick Up (6 miles)
• North Hollywood Metro Station (6.4 miles)
• Union Station (6.5 miles)