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3.2 from 33 reviews
5 stars
15
4 stars
3
3 stars
2
2 stars
0
1 stars
13
Overall Review of Royal Palms Post Acute
differentiator2 reviews mention this
24-hour nursing support is described
Residents describe around-the-clock nursing attention and day-to-day assistance that supports recovery.
Some reviews point to nursing support that feels continuous, including medication delivery on time and hands-on help like feeding, showering, and diaper changes. That lines up with the facilityâs posted care model, which includes extended nursing coverage plus 24-hour call and supervision support. While several residents describe attentive care, other reviewers still raise concerns about day-to-day responsiveness, so it appears mixed depending on the situation.
caveat3 reviews mention this
Food quality comes up repeatedly
Multiple reviewers report problems with food availability or quality.
Several residents or families describe food that was unpleasant enough to cause stomach distress, and at least one review says food was unavailable. Another review calls the food terrible. Even with the community offering restaurant-style dining and diet support options, the reviews suggest the dining experience did not meet expectations for a number of people.
caveat2 reviews mention this
Cleanliness and odors draw criticism
Some reviewers say the building cleanliness and odors were unacceptable.
Two reviews specifically mention strong urine-and-feces odors and poor building upkeep, including concerns about waste care and neglect of cleaning. Others describe caring staff and a clean facility, but the negative cleanliness comments are strong enough to stand out in the feedback. Overall, residentsâ descriptions of cleanliness appear inconsistent from one experience to another.
common4 reviews mention this
Staff caring is a recurring plus
Many reviewers describe staff members as friendly and caring.
Several reviews highlight friendly, long-tenured staff and caregiving that feels compassionate and responsive to patientsâ needs. One reviewer describes nursing that delivered services well, including medication on schedule and help with daily tasks, while another says management and staffing were caring. A few other reviews criticize staff behavior or helpfulness, but the positive staff experiences are still a clear recurring theme.
caveat5 reviews mention this
Communication issues and broken promises
A recurring concern is poor communication and unfulfilled promises.
Some reviewers describe supervisors or staff as unhelpful when families asked questions, including not having charts available and needing raised voices to be heard. Others say promises were not carried through, such as disputes over therapy and care planning. There are also reviews about record release problems and staff telling families conflicting information. Taken together, the feedback suggests that communication and follow-through were not consistent across experiences.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
140 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Burbank-Glendale-Pasadena (6 miles away)
Los Angeles International (16 miles away)
Long Beach (Daugherty) (24 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Glendale, California offers a convenient and accessible location with a variety of amenities nearby. With multiple pharmacies including CVS, Rite Aid, and Walgreens within close proximity, residents can easily access medication and health supplies. The area also features a range of dining options such as In-N-Out Burger, Din Tai Fung, and Porto's Bakery & Cafe for enjoyable meals. For leisure activities, there are theaters like AMC The Americana at Brand 18 and restaurants like Universal Cinema AMC at CityWalk Hollywood nearby. Additionally, there are several hospitals in the vicinity such as Glendale Adventist Medical Center and Providence St Joseph Medical Center for medical care. Parks like Glassell Park Recreation Center offer opportunities for outdoor recreation and relaxation. Public transportation options like the Universal City Metro Station and North Hollywood Metro Station provide easy access to different parts of the city. Overall, this area provides convenience and accessibility for seniors looking for a comfortable living environment in Glendale.
Pharmacies
CVS Pharmacy (0.5 miles)
Rite Aid (0.7 miles)
Walgreens (1.2 miles)
CVS Pharmacy (1.4 miles)
CVS Pharmacy (2.5 miles)
Walgreens (2.6 miles)
CVS Pharmacy (2.7 miles)
Theaters
AMC The Americana at Brand 18 (0.6 miles)
AMC Burbank 16 (3.5 miles)
Universal Cinema AMC at CityWalk Hollywood (4.9 miles)
Royal Palms Post Acute on seniors.fyi includes 9 photos including images showing building, exterior, urban, interior, architecture, entrance, parking, modern architecture, and more.
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Decor, Living Room, Artwork, Natural Light, Piano, and Minimalist
Building
Architecture
Outdoor
Entrance
Exercise Equipment and Workout Space
Exterior
Parking
Wheelchair
Modern Architecture
Urban
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