St. Catherine Healthcare

Pros

• The facility is clean, bright, and well-managed, providing a welcoming atmosphere for patients.
• The staff at Windsor Gardens are friendly, helpful, and genuinely care for the patients' needs.
• The food offered is nutritious, fresh, and appetizing, contributing to a positive dining experience.
• Patients receive good supervision with the presence of two nursing stations and prompt response times to their needs.
• Windsor Gardens provides a safe and quiet environment in Fullerton, enhancing the comfort of patients and their families.

Cons

• The food at Windsor Gardens is not that great, according to one reviewer.
• A family member experienced issues with staff not coming to change them in a timely manner.
• There was disappointment regarding the short-term care provided after hip replacement surgery, particularly with the lack of proper equipment for discharge.
• Communication with some staff members was difficult due to their unclear English.
• The reviewer felt that their mother's addition to the therapy roster required insistence, indicating a lack of proactive care.

Review

Windsor Gardens has garnered a diverse array of reviews from families seeking care for their loved ones, highlighting both praise and criticism regarding the facility's services. Various aspects of the nursing and rehabilitation experience are covered, from the quality of staff interaction to the adequacy of resources for both long-term care and short-term rehabilitation.

One notable aspect emphasized in several reviews is the cleanliness and welcoming atmosphere at Windsor Gardens. Many reviewers have expressed satisfaction with the facility's environment, describing it as bright and well-kept. The general tone among families who have had positive experiences reflects an appreciation for the professionalism and friendliness exhibited by the staff. Multiple family members noted that caregivers—ranging from nurses to cleaning personnel—demonstrate kindness and respect towards patients, suggesting that there is a culture of care evident throughout the facility. This nurturing environment appears to be particularly important when dealing with vulnerable individuals experiencing health challenges.

Food quality has emerged as another significant point of discussion among reviewers. Positive remarks about fresh, nutritious meals highlight that many families find Windsor Gardens’ dining offerings to be satisfactory, contributing to overall well-being during recovery. However, contrasting accounts also reveal dissatisfaction with meal service for some residents. One reviewer specifically mentioned their father's experience where food was not only deemed "not that great," but also noted issues related to meal delivery preferences, indicating inconsistencies in food service quality within different patient experiences.

Staff responsiveness is an essential consideration when evaluating healthcare facilities, and Windsor Gardens has received mixed feedback on this aspect. While some reviewers appreciated quick response times and attentive service from nursing staff—particularly praising their oversight with multiple nursing stations allowing for better supervision—others voiced significant concerns about delayed assistance during critical moments. One family member recounted frustrating experiences where their loved one did not receive timely assistance related to personal needs, highlighting potential shortcomings in staffing or communication processes within the facility.

While several evaluations showcased Windsor Gardens as a commendable institution for long-term care, there was notable disappointment regarding short-term rehabilitation services after surgical procedures. A reviewer who admitted their mother following hip replacement surgery reported a lack of proactive engagement in therapy scheduling upon admission: an issue compounded by inadequate discharge planning which left their mother without essential mobility aids like walkers or canes necessary for her home recovery process. Such details paint a troubling picture concerning how well-prepared staff are in handling transitional needs specific to short stays focused on rehabilitation.

In contrasting perspectives offered by various families involved with Windsor Gardens, it's clear that while there are commendable aspects such as cleanliness, friendly staff interactions, and acceptable long-term care facilities; there remain critical areas that require substantial improvement—in particular those associated with short-term rehabilitation efforts. Families contemplating this center must weigh these multifaceted reviews carefully against their specific needs or those of their loved ones awaiting either extended care support or temporary post-operative rehabilitation.

Ultimately, choosing a healthcare facility involves weighing both strengths and weaknesses through firsthand accounts such as these. For those pursuing long-term convalescent options may find Windsor Gardens suitable based on numerous favorable testimonials; however, individuals or families seeking effective short-term rehab solutions might want to consider alternative facilities known for robust transitional programs alongside top-tier physical therapy resources before making a final decision.

Restaurants

• Olde Ship (0.4 miles)
• In-N-Out Burger (0.9 miles)
• Chick-Fil-A (0.9 miles)
• McDonald's (1.1 miles)
• Summit House Restaurant (2.3 miles)
• Modern Times Leisuretown (3 miles)
• Nubia Cafe (3.1 miles)

Theaters

• AMC DINE-IN Fullerton 2 (0.8 miles)
• Century Theatres (5.2 miles)
• Regal Yorba Linda & Imax (6.4 miles)
• AMC Movie Theater (6.4 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.4 miles)

Physicians

• St Jude Medical Center (1.6 miles)
• Kaiser Permanente, Euclid & Romneya (1.9 miles)
• St Jude's Heritage Medical Center (4.2 miles)
• Kaiser Permanente Medical Building 1 (4.6 miles)
• The 200 Building (6 miles)

Hospitals

• Anaheim Regional Medical Center (1.9 miles)
• Choc (7.1 miles)

Places of Worship

• Chinese Baptist Church (2.7 miles)

Cafes

• Anaheim Packing District (2.9 miles)
• Mother's Kitchen (3.6 miles)
• Jolly Holiday Bakery Cafe (4.2 miles)
• New Orleans Square (4.2 miles)
• La Brea Bakery Express (4.4 miles)
• Starbucks (4.4 miles)
• Hollywood Land (4.5 miles)

Parks

• Craig Regional Park (3 miles)
• Willow Park (3.6 miles)
• Steve Ambriz Memorial Park (4.5 miles)
• La Bonita Park (5 miles)
• Faylane Park (5.8 miles)
• Central Park / La Palma Recreation & Community Services (6.9 miles)

Transportation

• Drr Toontown Station (4 miles)
• Disneyland Monorail (4.2 miles)
• Drr Tomorrowland Station (4.2 miles)
• DLRR New Orleans Station (4.3 miles)
• Disneyland Monorail - Downtown Disney District Station (4.4 miles)
• Metro La Mirada & Alondra Bus Stop (4.5 miles)
• Hertz Rent A Car (4.8 miles)