Horizon Health And Subacute Center
Save3034 East Herndon, Fresno, CA 93720
For more information about senior living options: (844) 490-3973
Across Horizon Health Care, a steady chorus of voices describes a welcoming, clean, and professional atmosphere where patients and their families feel cared for and heard. Visitors repeatedly note the facility's bright, orderly environment and the way staff members greet them with warmth and respect. Many accounts highlight the attentive, courteous service they encounter from nurses, aides, and therapists, along with a strong sense that the team is genuinely focused on both the patient and the family. The general tone is one of appreciation for the level of care and the positive interactions that occur during visits for short-term stays, ongoing therapy, or continued rehabilitation.
A common thread throughout the reviews is the quality of the people at Horizon. Shaun, described as very nice and attentive, embodies the kind of personal touch many reviewers mention. Visitors report that staff are friendly, polite, and quick to answer questions, helping families feel welcomed and informed. Several reviewers emphasize the compassion and professional demeanor of the care team, with particular praise for the rehab staff and the social workers, who are seen as helpful and informative. One reviewer even notes a direct sense of collaboration, describing how the team works with both the patient and the family to address needs and plans for care. In addition to medical care, the presence of activities - such as a malt shop and various patient-engagement options - adds a sense of normalcy and enjoyment to the facility.
Cleanliness is repeatedly singled out as a standout feature. Reviewers describe Horizon as "very clean," with a pleasant, sanitary atmosphere and careful attention to odors and sanitation. The environment is portrayed as safe and well-maintained, with comments about clean hallways, tidy rooms, and a neat overall appearance that fosters a feeling of comfort and trust. The facility's beauty is also noted, with descriptions of a nice building and even a comparison to a Ritz-Carlton-like feel for some rooms or views. Check-in processes, hand sanitizing stations, and the proactive approach to infection control during visits contribute to the sense that Horizon prioritizes health and safety for both patients and visitors.
Therapy and care quality receive strong, consistent praise. Reviewers highlight excellent therapy teams, with PT and OT described as doing a fantastic job and helping patients grow stronger each day. Several accounts mention the positive impact of rehabilitation on mobility and independence, noting that patients are motivated by a supportive team that emphasizes progress. The staff's ability to communicate well and to coordinate care is repeatedly praised, with families feeling confident that their loved ones are receiving attentive, professional treatment. There are also notes about social workers and other support staff playing important roles in navigating care plans and addressing family concerns, which adds to the sense of comprehensive, patient-centered care.
Not every review is entirely free of concerns, and a number of accounts acknowledge areas where improvement is needed. One reviewer recounts a single encounter with the director of rehab that felt disrespectful and dismissive toward a speech impediment, suggesting a need for more respectful leadership and sensitivity in interactions with patients. Other past comments reference 2024 experiences of rude or short-staffed nursing behavior, sarcasm, and a perception of laziness, with hopes that the current year has brought better staffing and a more consistently positive culture. These remarks underscore the importance of ongoing professional development and accountability across all levels of the facility to ensure that improvements are sustained.
There is also a deeply personal account that underscores how critical consistent, compassionate care is for individuals with serious, long-term needs. One reviewer describes a loved one with a spinal cord injury and surgery who did not receive adequate physical therapy during the Covid era, leaving the family with lasting concerns about walking, bathing, and daily care. The family's frustration with delayed or insufficient therapy, and with communication gaps between doctors and the care team, highlights the vulnerabilities that can persist in long-term situations. This experience serves as a stark reminder that while many patients and families have overwhelmingly positive experiences, there remain impactful, painful stories that prompt calls for more reliable therapy access, thorough bathing and daily care, timely responses from medical staff, and a more proactive social work process.
Overall, Horizon Health Care emerges as a facility that many families would strongly recommend. It is described as a place where warmth, cleanliness, and professional therapy teams create a supportive environment for healing and rehabilitation. Yet the collection of reviews also points to the need for continued attention to leadership behavior, consistency in staffing, and strengthening communication channels to prevent past issues from resurfacing and to ensure that every patient's experience is as positive and as dignified as possible. The presence of supportive policies for visitors and even pets, along with the care-focused atmosphere, helps reinforce the sense that Horizon remains committed to balancing high clinical standards with compassionate human connection.
Horizon Health and Subacute Center in Fresno, CA is a top-rated assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents. The community is thoughtfully designed to provide a comfortable and convenient living environment for seniors.
For those who like to look their best, there is an on-site beauty salon where residents can get pampered and feel their best. Residents can enjoy their favorite TV shows and movies with cable or satellite TV in their fully furnished private rooms. There is also community-operated transportation available for outings and appointments.
The computer center allows residents to stay connected with loved ones through email and social media, while the Wi-Fi/high-speed internet ensures seamless online access throughout the community. The dining room offers restaurant-style dining with nutritious meals prepared by skilled chefs who accommodate special dietary restrictions.
To keep residents active and engaged, there are various recreational amenities available. The fitness room is perfect for those who want to stay physically fit, while the gaming room provides opportunities for friendly competition. The small library offers a peaceful space for reading and relaxation. Outdoor spaces such as gardens allow residents to enjoy fresh air and nature.
Housekeeping services ensure that residents can focus on enjoying their time rather than worrying about chores. Move-in coordination makes the transition smooth for new residents. Private bathrooms provide added comfort and convenience.
In terms of care services, Horizon Health and Subacute Center excels in providing personalized assistance tailored to each resident's needs. With 24-hour call systems and supervision, residents can feel secure knowing help is always just a button away.
Assistance with activities of daily living, including bathing, dressing, and transfers, helps promote independence while ensuring safety. Medication management ensures that medications are taken correctly according to individual prescriptions. A mental wellness program supports emotional well-being.
Transportation arrangements are available both non-medical purposes and doctor's appointments, allowing residents to maintain their independence outside the community. The wellness center offers additional healthcare services to cater to residents' medical needs.
Aside from the excellent amenities and care services, Horizon Health and Subacute Center is located in a vibrant neighborhood with several nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to entertainment, dining options, healthcare facilities, and spiritual support.
Overall, Horizon Health and Subacute Center in Fresno, CA provides a comprehensive assisted living experience that combines comfort, convenience, and personalized care to create an enriching lifestyle for its residents.
Horizon Health And Subacute Center is located at 3034 East Herndon, Fresno, CA 93720 in Fresno County, California
Horizon Health And Subacute Center on seniors.fyi includes 4 photos including images showing exercise equipment, architecture, interior, gym, fitness, workout room, building, entrance, and more.
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