Fresno Guest Home III

Pros

• They are professional without being stiff or cold.
• They care and work with families to ease the emotional burden of caregiving.
• The smaller residential setting is a huge improvement for residents.
• The food, the house, and the staff are great.
• Fresno Guest Homes was the best choice for a 103-year-old grandmother.
• The level of care provided is unparalleled, and residents are treated like family.
• The administration and staff are amazing, helpful, kind, hardworking, and caring.
• The dad loved the food, and the home is clean and relaxing.
• Caregivers are friendly and loving to the residents.
• The homes are located in nice residential neighborhoods with lovely, caring staff.
• The smaller arrangement enables extraordinary 24/7 care and supervision.
• The owners' long-time experience and knowledge are valuable.

Cons

• One reviewer claimed the previous facility did not deliver on its promises and kept increasing monthly costs.
• A reviewer alleged mistreatment at Fresno Guest Homes, including a caregiver raising a hand to threaten the reviewer and another resident being held up against a wall during a confrontation.
• The reviewer said the owners refused to acknowledge that the mistreatment was wrong and instead had them moved out immediately.
• The reviewer described the male owner as yelling at them in a disrespectful, unprofessional manner.
• The reviewer stated that one owner said, "it's all a show, wait 'til she moves in."
• The reviewer asserted that mistreatment was defended by the owners.
• There was tension between the mother and the main caregiver.

Review

Fresno Guest Homes emerges in these accounts as a compassionate, family-centered option for elder care, one that many families come to after experiences with larger facilities that felt impersonal or overly expensive. Across multiple reviews, the homes are praised for feeling more like a real home than a medical institution, with residents treated like members of the family and care teams that are genuinely invested in their well-being. A central thread in these reflections is the pivotal role of Angela, the administrator, who many families describe as consistently accessible, supportive, and hands-on in guiding them through the care journey. Several reviewers credit Angela with helping them find the right fit and with maintaining open, ongoing communication about their loved ones' needs.

A recurring theme is the favorable staffing ratio and the small-house atmosphere. Reviewers note that being in a setting with a smaller number of residents - one account highlights moving from "1 of 24" to "1 of 6" - translates into more personalized attention and a higher level of supervision around the clock. The sense of security that comes from 24/7 care, alongside readily available on-call doctors and nurses, is repeatedly emphasized. Families describe the administrator and staff as long-time professionals who bring experience and a reassuring presence to daily routines, appointments, and even more complex transitions, such as hospice or end-of-life care. The impression left is that the smaller residential model allows caregivers to know each resident's routine, preferences, and medical needs intimately.

The staff themselves are singled out for warmth, kindness, and genuine care. Caregivers are described as friendly, affectionate, and dedicated to residents' daily lives, with specific praise for individuals who go above and beyond, such as notable caregivers by name. Families recount moments of personal connection - staff braiding hair, doing art projects, sharing meals, and taking part in comforting activities - that help residents feel cherished and remembered. The meals are consistently described as homemade and nutritious, reinforcing the sense that Fresno Guest Homes aims to nourish residents both physically and emotionally. Cleanliness, a calm and relaxing home environment, and homes located in pleasant residential neighborhoods further reinforce the impression of a homelike, comforting setting rather than a clinical one.

Communication and family involvement stand out as core strengths. Administrators are described as highly responsive, keeping families updated on care needs, changes in health, and daily routines. The homes provide practical support - arranging doctor visits, haircuts, transportation, and even hospice services - demonstrating a collaborative approach that treats family input as essential to the care plan. Reviewers repeatedly express gratitude for the sense of partnership, noting that the care team works with families to reduce the emotional strain of placing a loved one in care and to maintain continuity of care across transitions.

Among the more challenging narratives is a single, detailed negative account that centers on a conflict between a resident's family and the staff. This reviewer describes tension between the mother and the main caregiver, an incident involving a confrontation in which the mother claims mistreatment, including a disturbing report from another resident about being held up against a wall, and a lack of acknowledgment from the owners. The reviewer characterizes the male owner as yelling during the escalation while the female owner remained more composed. The overarching concern is that treatment of residents and families must be rooted in care for elders, not in pushing families away. This account also touches on the broader question of how disputes are handled and the impact of leadership demeanor on trust and safety in the home.

Despite this troubling episode, the same reviewer offers a contrasting perspective drawn from a subsequent experience within Fresno Guest Homes. They recount their aunt's successful adjustment and notable improvement after moving into one of the homes. In this narrative, the administrator continues to provide regular updates, caregivers are described as warm and compassionate, and a house physician is involved in managing pain and medical needs. The reviewer emphasizes that, in this latter experience, the care felt attentive and personalized, reinforcing their belief that Fresno Guest Homes can offer genuine, high-quality care when the care team works collaboratively with families. The overall impression is that Fresno Guest Homes has the capacity to provide a loving, well-coordinated environment for residents, even as it acknowledges that individual experiences can vary depending on relationships and specific incidents.

Taken together, these reviews paint Fresno Guest Homes as a widely trusted option for families seeking a home-like, person-focused alternative to larger senior living facilities. The voices consistently praise the atmosphere, the high level of daily care, the attention to nutrition and personal activities, and the strong, ongoing engagement with families through Angela, Teresa, and the rest of the care team. They highlight the value of a smaller, supportive environment where staff take time to know residents well, coordinate with families, and manage the practicalities of medical and daily living needs with dignity and kindness. At the same time, they acknowledge that any care setting can encounter difficult moments, and potential residents should consider both the strong, compassionate experiences and the serious concerns raised in one particular account. For many families, Fresno Guest Homes represents a hopeful, hands-on option that can deliver the loving care their loved ones deserve when the team and leadership are aligned with family goals and open communication.

This area of Fresno, California, offers a range of healthcare services including dermatology, obstetrics and gynecology, rheumatology, wound care, and audiology. Nearby hospitals such as Sante Health Systems and Saint Agnes Medical Center provide convenient access to medical care. A variety of dining options are available with restaurants like Farmer Boys and Antonio's Mex-Express nearby. Several pharmacies including CVS and Walgreens are within close proximity for medication needs. Parks like Railroad Park and Cottonwood Park offer outdoor recreation opportunities, while places of worship such as New Harvest Church cater to spiritual needs. For entertainment, Maya Cinemas Fresno 16 is a short drive away. Overall, this neighborhood provides a mix of essential services and leisure options for seniors looking to settle in Fresno.

Physicians

• Fresno Dermatology Specialists (0.2 miles)
• Community Medical Providers Medical Group (0.2 miles)
• Peters and Kroeker, Obstetrics and Gynecology (0.2 miles)
• Greg Copeland, DO (0.4 miles)
• California Rheumatology & Wellness (0.4 miles)
• Saint Agnes Wound, Ostomy and Hyperbaric Center (0.5 miles)
• Belltone (0.6 miles)

Hospitals

• Sante Health Systems (0.3 miles)
• Saint Agnes Medical Center (1.6 miles)
• Kaiser Permanante (2.5 miles)
• Childrens Hospital Central California (2.5 miles)

Restaurants

• Farmer Boys (0.6 miles)
• Antonio's Mex-Express (0.7 miles)
• McDonald's (1.2 miles)
• Dog House Grill (1.9 miles)
• Taco Bell (1.9 miles)
• Denny's (2 miles)
• In-N-Out Burger (2 miles)

Pharmacies

• Cedar Pharmacy & Medical Supplies (1 miles)
• Immediate Care Pharmacy (1.1 miles)
• CVS Pharmacy (1.1 miles)
• Save Mart Supermarkets (1.2 miles)
• Pharmacy (1.5 miles)
• Walgreens (2.1 miles)
• Walgreens (2.1 miles)

Parks

• Railroad Park (1.2 miles)
• Cottonwood Park & Dog Run (2 miles)
• Woodward Park (2.3 miles)

Places of Worship

• New Harvest Church (1.5 miles)
• St Paul Newman Center (1.8 miles)

Theaters

• Maya Cinemas Fresno 16 (1.6 miles)
• Regal Edwards Fresno Screenx, 4Dx & Imax (2.9 miles)

Cafes

• Collect Coffee Bar (1.6 miles)
• Kuppa Joy Coffee House (2.2 miles)
• J Pot Mini Hot Pot & Bar (3 miles)