Windsor Country Drive Care Center
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2500 Country Drive, Fremont, CA 94536
For more information about senior living options: (844) 490-3973
The staff at Windsor Country Drive Care Center was friendly and polite to family members visiting their loved ones. The facility maintained a level of cleanliness, even though there were some odors present. Family support was valued and deemed important for keeping patients focused on their recovery. The nursing staff was responsive when reminded about patient needs, indicating a willingness to provide care. The grandmother had positive experiences with the staff and felt comfortable communicating with them.
The facility severely neglected the patient, leading to serious health issues and hospitalization. The nursing staff often require reminders from family for basic patient needs. The food quality is low and unappetizing, with some patients expressing dissatisfaction. There are strong odors of urine and feces in the facility, despite it appearing clean overall. Management fails to communicate important financial matters, causing stress for families. The facility has overcrowded rooms, prioritizing profit over patient comfort and care.Windsor Country Drive Care Center has garnered a variety of feedback from families and loved ones of its residents, revealing a mix of experiences that highlight both severe concerns about the quality of care and some commendable aspects. The most alarming reviews detail instances of serious neglect. One reviewer expressed outrage at the treatment of their grandparent, who suffered from significant neglect while residing at the facility. They recounted how their grandfather was sent home with COVID-19 after being poorly looked after, ultimately leading to both him and his wife requiring hospitalization. This account emphasized not only the lack of attentiveness to individual patient needs but also raised ethical concerns regarding the safety protocols in place for vulnerable residents.
Another critical aspect raised by reviewers is the apparent inconsistency in nursing staff responsiveness. One family member noted that while their mother-in-law was undergoing physical and occupational therapy, there were occasions when they had to remind staff about her specific needs. Such reliance on family members to prompt care raises questions about staffing adequacy and training within the facility. While it’s acknowledged that some level of family involvement can be beneficial for patient morale and support, this excessive need for reminders suggests a gap in proactive patient management.
Despite these significant criticisms, there were more favorable observations made by families regarding certain interactions with staff members at Windsor Country Drive Care Center. Some relatives reported positive experiences with the nursing team, describing them as friendly and respectful towards residents and their families alike. For instance, one reviewer mentioned that their grandmother consistently spoke well of the caregivers, indicating that interpersonal relationships may exist apart from systemic issues within the facility. Families noted that staff members would communicate pertinent information effectively when problems arose, thus fostering an environment where relatives felt somewhat involved in their loved one's care.
However, even amidst positive interactions with staff members, there were persistent complaints concerning the quality and appeal of food served at the facility. Multiple reviews highlighted dissatisfaction with dining options; one described meals as resembling those found in hospitals but with even lower quality standards. This lackluster culinary experience contributed to overall discontent regarding resident satisfaction in daily life at Windsor Country Drive Care Center—an essential component often overlooked in assessments by families seeking comprehensive care for their loved ones.
Another point of contention among reviewers concerned management practices within the facility. It was reported that communication regarding Medicare payments was lacking; specifically, management failed to inform a designated power of attorney about financial matters related to medical expenses when coverage ceased unexpectedly. This oversight resulted in accumulating debts without adequate notice to family members—indicating possible deficiencies in administrative operations which could compound stress for families already navigating complex healthcare needs.
Finally, a broader concern arose around space management within Windsor Country Drive Care Center's living arrangements—a practice labeled as prioritizing profitability over resident comfort and care quality. Reviewers noticed an increase in bed occupancy per room beyond intended designs; rooms originally meant for two beds were being adjusted to accommodate three occupants instead. This shift towards more crowded conditions raises serious implications regarding privacy, personal space for residents during recovery or rehabilitation periods, and potential impacts on overall health outcomes resulting from increased density.
In summary, while Windsor Country Drive Care Center has shown some strengths through committed staff interactions and basic operational functionalities such as cleanliness (though marred by occasional odors), pervasive issues surrounding neglectful care practices, insufficient communication from management regarding financial matters, food quality dissatisfaction alongside overcrowding remain noteworthy challenges facing this eldercare facility. Families searching for compassionate environments for their loved ones are advised to consider these varied experiences carefully before making decisions related to eldercare placements.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Jose International (14 miles away) Metropolitan Oakland International (17 miles away) San Francisco International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Windsor Country Drive Care Center is a premier assisted living community located in Fremont, CA. Our community offers a wide range of amenities and care services to meet the unique needs of our residents.
Amenities at Windsor Country Drive Care Center include a beauty salon where residents can pamper themselves, cable or satellite TV in each room for entertainment, community-operated transportation for outings and appointments, a computer center for staying connected with loved ones, a spacious dining room where meals are served restaurant-style, and a fitness room to promote physical well-being. Our fully furnished rooms provide comfort and convenience, and residents can enjoy recreational activities in our gaming room or outdoor spaces such as the garden. For quiet relaxation and reading, we offer a small library. Wi-Fi/high-speed internet is also available throughout the community.
Our care services are designed to support residents' needs around the clock. We have a 24-hour call system in place to ensure help is always available when needed. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also offer special dietary restrictions such as diabetes diets and meal preparation according to individual preferences. Mental wellness programs are implemented to support emotional well-being.
At Windsor Country Drive Care Center, we prioritize social engagement and offer various activities for residents to enjoy. Our concierge services provide assistance with day-to-day tasks and help plan day trips for exploration. Residents can participate in fitness programs tailored to their abilities or engage in resident-run activities for socialization within the community. We also have scheduled daily activities that cater to different interests.
Our convenient location provides easy access to nearby amenities including cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals. Whether it's enjoying a cup of coffee at one of the cafes or exploring nature in one of the nearby parks, there are plenty of opportunities for leisurely pursuits.
Overall, Windsor Country Drive Care Center is committed to providing a comfortable and enriching living environment for our residents. With a focus on personalized care, engaging activities, and convenient amenities, we strive to enhance their quality of life and ensure their well-being.
This part of Fremont, California, offers a convenient location with easy access to essential amenities such as pharmacies, hospitals, transportation options, restaurants, parks, places of worship, theaters, and physicians. The presence of multiple pharmacies within close proximity ensures easy access to medication and healthcare services. The area also includes diverse dining options ranging from cafes to fast-food chains. Nearby parks provide opportunities for outdoor recreation and relaxation. Additionally, the availability of reliable transportation options like BART stations makes it convenient to explore the surrounding areas. The presence of reputable medical facilities and physicians nearby ensures access to quality healthcare services. Overall, this part of Fremont provides a well-rounded environment for senior living with a range of amenities and services easily accessible.
Windsor Country Drive Care Center is located at 2500 Country Drive, Fremont, CA 94536 in Alameda County, California
Windsor Country Drive Care Center on seniors.fyi includes 13 photos including images showing interior, exercise equipment, decor, building, tree, outdoor, landscaping, exterior, and more.
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Interior
Decor
Building
Architecture
Windows
Dining
Outdoor
Bathroom
Natural Light
Exercise Equipment
Office
Salon
