Windsor Country Drive Care Center in Fremont, CA

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  • Interior

    A hospital room with two neatly made beds and medical equipment.
  • Decor

    A bright and inviting lounge area featuring comfortable seating and ample natural light.
  • Building

    A quaint building with a wooden roof and surrounding greenery on a sunny day.
  • Architecture

    A sunny day showcasing a charming residential building surrounded by greenery.
  • Windows

    A spacious dining area with neatly arranged tables and chairs, featuring large windows and hardwood flooring.
  • Dining

    A cozy wooden gazebo featuring a round table and chairs, perfect for enjoying the outdoors.
  • Outdoor

    Staff and community members gathered at the Windsor Country Drive Community Center.
  • Bathroom

    An accessible bathroom designed for individuals with mobility challenges, featuring safety bars and a shower bench.
  • Natural Light

    A spacious gym area equipped with various exercise machines and bright natural lighting.
  • Exercise Equipment

    A spacious gym equipped with various exercise machines and weights, ideal for fitness and rehabilitation.
  • Office

    Two staff members pose at a reception desk in a healthcare setting.
  • Salon

    A cozy and well-organized hair salon interior with a barber chair, mirror, and various styling products.

Windsor Country Drive Care Center in Fremont, CA

2500 Country Drive, Fremont, CA 94536

For more information about senior living options: (844) 490-3973

2.6 from 69 reviews
5 stars
23
4 stars
4
3 stars
1
2 stars
6
1 stars
35

Skilled Nursing Facility

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    Overall Review of Windsor Country Drive Care Center

    Pros

    • pro The CNAs and care staff were praised for their hard work and dedication to patients.
    • pro The nurses and therapists were incredibly attentive, ensuring residents were comfortable and progressing at the right pace.
    • pro The therapy sessions were great, and residents showed remarkable progress.
    • pro The staff went above and beyond to care for residents emotionally as well as physically.
    • pro Windsor Country Drive Care Center was described by an ambulance driver as one of the better SNFs in the area.
    • pro The staff were helpful, caring, respectful, and consistently checked on residents.
    • pro The facility made residents feel like family and cared for them through tough times.
    • pro The rehabilitation team helped residents regain mobility and independence, giving them a second chance to walk.
    • pro Kitchen staff and the dietitian were praised for seeking feedback and taking meals seriously.

    Cons

    • pro The Windsor Country Drive Care Facility is described as a dump with most staff lacking empathy, experience, and people skills.
    • pro The facility is horribly managed and severely understaffed, leading to long delays and insufficient care.
    • pro Residents are left dirty and unsanitary, with diapers not changed, baths delayed, and rooms sometimes stained with urine.
    • pro The food is repeatedly called terrible, contributing to weight loss and poor satisfaction with meals.
    • pro The building is old, dirty, and poorly maintained, with broken equipment and little attention to cleanliness.
    • pro Overcrowding is common, with three beds in rooms designed for two to increase profitability.
    • pro Administrative and billing issues are reported, including misbilling, poor communication, and high staff turnover.
    • pro Family members are advised to avoid the facility, as neglect and safety concerns are widespread.

    Review

    Windsor Country Drive Care Center in Fremont is best suited for families that will take an active advocacy role and for residents who can benefit from an ambitious rehabilitation program even when staffing and day-to-day operations require close monitoring. The facility has produced meaningful rehab progress in stroke and post-acute cases when therapy teams and CNAs are consistently present. The care philosophy, for those lucky enough to engage with it, centers on attentive therapists and aides who push for progress and provide emotional support, creating a sense of being cared for during a difficult recovery. The environment may feel aging-leaning rather than polished, but the tangible gains from rehab can be real for the right residents and the right family involvement.

    By design, this community risks leaving certain families behind if expectations require seamless, all-day responsiveness and pristine, modern surroundings. Alternatives are worth weighing for seniors who prioritize consistently swift response times, spotless facilities, and meals that reliably delight the palate. Families who cannot commit to daily on-site presence or who fear chronic understaffing will likely encounter frustration here. The mixed reputation reflected in the reviews - praises for some staff and sharp complaints about others - makes Windsor a contingent choice: it can work well for engaged families and specific rehab needs, and it can disappoint for those seeking a consistently smooth, high-touch experience without vigilant oversight.

    On the positive side, the strongest offset to the downsides comes from the dedicated, capable therapy and nursing teams. Several CNAs and therapists are repeatedly lauded for going above and beyond, with anecdotes of compassionate care, individualized attention, and real skill in helping residents regain independence. When the rehab team is aligned, patients emerge mobile and safer, and families feel a degree of relief that their loved one is making measurable progress. In those moments, Windsor demonstrates what a well-staffed SNF can deliver: progress, dignity, and a sense of partnership between clinicians and families that supports the healing journey.

    The most persistent drawbacks tie closely to staffing levels, management turnover, and facility conditions. Numerous reviews describe long wait times for assistance, inconsistent call-bell response, and a sense that routine tasks - bathing, diaper changes, even basic meals - can slip when patient loads rise. Administrative turnover and billing disputes compound the concern, sometimes leaving families anchored in a revolving door of administrators and unclear balances. The building's age, crowded rooms, and occasional cleanliness complaints reinforce a perception of a facility that is functional but not polished. Food quality is a frequent gripe, with some residents reporting meals that fail to meet basic expectations.

    To decide with confidence, prospective families should approach Windsor with a clear checklist and concrete questions. Visit during several shifts to observe nurse-to-patient ratios in practice, and request to meet the assigned care team for a potential resident. Inspect rooms for comfort and cleanliness, test call buttons, and ask about turn-time expectations for assistance. Clarify admission and discharge processes, especially around medications and therapy scheduling, and request a written plan that names the primary caregivers and therapists. Ask for transparency about staffing levels, turnover, and any recent changes in management or billing practices. If possible, speak with current families about their daily experiences to gauge consistency over time.

    Windsor Country Drive Care Center can be a viable option for families who are prepared to stay closely involved and who seek meaningful rehab outcomes, provided staffing aligns and management remains stable. For those who require unfailingly prompt service, pristine facilities, and predictable daily routines, alternatives should be seriously considered. The best path is a thorough, shift-coverage-informed tour, with direct conversations about caregiver assignments, care plans, and the facility's readiness to address chronic understaffing and administrative friction. When the right staff are present and the family is engaged, Windsor can deliver genuine progress and a sense of partnership; when they are not, the gaps widen quickly and the experience shifts toward frustration.

    Features

    Housing

    • 126 resident community capacity 126 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • San Jose International (14 miles away) San Jose International (14 miles away)
    • Metropolitan Oakland International (17 miles away) Metropolitan Oakland International (17 miles away)
    • San Francisco International (22 miles away) San Francisco International (22 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Windsor Country Drive Care Center is a premier assisted living community located in Fremont, CA. Our community offers a wide range of amenities and care services to meet the unique needs of our residents.

    Amenities at Windsor Country Drive Care Center include a beauty salon where residents can pamper themselves, cable or satellite TV in each room for entertainment, community-operated transportation for outings and appointments, a computer center for staying connected with loved ones, a spacious dining room where meals are served restaurant-style, and a fitness room to promote physical well-being. Our fully furnished rooms provide comfort and convenience, and residents can enjoy recreational activities in our gaming room or outdoor spaces such as the garden. For quiet relaxation and reading, we offer a small library. Wi-Fi/high-speed internet is also available throughout the community.

    Our care services are designed to support residents' needs around the clock. We have a 24-hour call system in place to ensure help is always available when needed. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also offer special dietary restrictions such as diabetes diets and meal preparation according to individual preferences. Mental wellness programs are implemented to support emotional well-being.

    At Windsor Country Drive Care Center, we prioritize social engagement and offer various activities for residents to enjoy. Our concierge services provide assistance with day-to-day tasks and help plan day trips for exploration. Residents can participate in fitness programs tailored to their abilities or engage in resident-run activities for socialization within the community. We also have scheduled daily activities that cater to different interests.

    Our convenient location provides easy access to nearby amenities including cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals. Whether it's enjoying a cup of coffee at one of the cafes or exploring nature in one of the nearby parks, there are plenty of opportunities for leisurely pursuits.

    Overall, Windsor Country Drive Care Center is committed to providing a comfortable and enriching living environment for our residents. With a focus on personalized care, engaging activities, and convenient amenities, we strive to enhance their quality of life and ensure their well-being.

    Nearby Places of Interest

    This part of Fremont, California, offers a convenient location with easy access to essential amenities such as pharmacies, hospitals, transportation options, restaurants, parks, places of worship, theaters, and physicians. The presence of multiple pharmacies within close proximity ensures easy access to medication and healthcare services. The area also includes diverse dining options ranging from cafes to fast-food chains. Nearby parks provide opportunities for outdoor recreation and relaxation. Additionally, the availability of reliable transportation options like BART stations makes it convenient to explore the surrounding areas. The presence of reputable medical facilities and physicians nearby ensures access to quality healthcare services. Overall, this part of Fremont provides a well-rounded environment for senior living with a range of amenities and services easily accessible.

    Pharmacies

    • Walgreens (0.2 miles)
    • CVS Pharmacy (0.7 miles)
    • CVS Pharmacy (2.3 miles)
    • CVS Pharmacy (2.4 miles)
    • Walgreens (2.5 miles)
    • Walmart Pharmacy (2.5 miles)
    • Walgreens (2.7 miles)

    Cafes

    • Panera Bread (0.2 miles)
    • Philz Coffee (0.3 miles)
    • Daily Bagel Cafe (1.8 miles)
    • Starbucks (5.5 miles)
    • Inklings Coffee & Tea (9.3 miles)
    • Bill's Cafe (9.6 miles)
    • Starbucks (9.7 miles)

    Hospitals

    • Washington Hospital Heliport (0.3 miles)
    • Ucsf Medical Center (11 miles)
    • Reproductive Medicine Associates of Northern California | RMANORCAL (11 miles)

    Transportation

    • Fremont BART Station (0.4 miles)
    • Union City BART Station (2.9 miles)
    • South Hayward BART Station (6.7 miles)
    • West Dublin/Pleasanton BART Station (10.3 miles)
    • Castro Valley BART Station (10.5 miles)

    Restaurants

    • McDonald's (0.6 miles)
    • Jack's Restaurant & Bar (2.3 miles)
    • McDonald's (3 miles)
    • In-N-Out Burger (3.7 miles)
    • Sonic Drive-In (5.1 miles)
    • McDonald's (9.3 miles)
    • In-N-Out Burger (9.7 miles)

    Parks

    • Rancho Arroyo Park (1.2 miles)
    • Fremont Central Park (1.2 miles)
    • Niles Community Park (1.2 miles)
    • Lake Elizabeth (1.2 miles)
    • Meyer Park (1.4 miles)
    • Quarry Lakes Regional Recreation Area (1.9 miles)
    • Irvington Park (2.7 miles)

    Places of Worship

    • Wat Buddhanusorn (1.8 miles)
    • Fountain Christian Fellowship (10.8 miles)

    Theaters

    • AMC NewPark 12 (2.2 miles)
    • Century 20 Great Mall and XD (10.7 miles)

    Physicians

    • Kaiser Medical Offices (7.9 miles)
    • Kaiser Permanente Pediatrics (7.9 miles)
    • Dr Mark Mandel M.D. - Optima Medical Assoc (9.7 miles)
    • Ceizler Harold B DDS (10 miles)
    • Golden State Dermatology (10.1 miles)
    • Foothill Optometric Group (10.1 miles)
    • Mission Peak Orthopaedic Medical Group (10.3 miles)

    Frequently Asked Questions

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