Laurel Convalescent Hospital in Fontana, CA
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7509 North Laurel Avenue, Fontana, CA 92336
For more information about senior living options: (844) 490-3973
The staff at Laurel Wellness are phenomenal and truly care about their patients. Jessica, the Activity Director, is a true leader and makes residents feel valued. Ashley goes above and beyond, taking personal time with residents and building meaningful connections. The activities team organizes engaging events that lift residents' spirits, like luau nights and karaoke. Jose Speede is exceptional at coordinating care and helping families start long-term placements. The facility is clean, well-maintained, and has a welcoming atmosphere from the moment you walk in. The nurses and CNAs, including Mia, Silvia, and Andrew, are caring, respectful, and professional.
The staff allegedly diverted portions of a resident's Social Security checks into a personal expense account. Residents are reportedly neglected, left sitting in their own filth between shifts. The facility is described as dirty, with roaches in rooms and cluttered hallways, indicating poor sanitation. The building is old and rundown and in need of a full restoration. Night staff are described as not keeping up with needs, wandering between rooms and failing to assist promptly. Nurses are said to be rude and unresponsive, with long wait times to get help. Social services were non-existent or unresponsive during discharge planning. The care is described as not warm or compassionate, with claims that some residents lasted only a short time due to neglect.Laurel Wellness Center in Fontana is best suited for families that want a warm, community-focused environment where daily activities, social programming, and attentive caregiving are central. This community tends to reward those who value personal connections with staff and fellow residents, and who are willing to participate in the care journey through social workers, activity directors, and family-like staff leadership. It is a solid fit for long-term care or rehabilitation stays where engagement and interpersonal warmth can accelerate a resident's sense of belonging and recovery. Those seeking a pristine, modern campus with the most stringent clinical oversight or surgical-grade infection control should seriously consider alternatives.
The main strengths lie in the heart of the operation: compassionate staff who consistently demonstrate care, an energetic activities team, and a welcoming, family-run atmosphere. Residents frequently praise the activity directors for creating meaningful engagement - luau celebrations, karaoke, and hand-made meals that foster social interaction and mood elevation. The facility also earns credit for accessible social services support, with staff helping families navigate Medi-Cal processes and discharge planning. Rehab-focused units and daily nursing attention show through in patient stories, while residents note that administrators and front-office staff - especially those who bridge admissions and care - make processes smoother for families during transitions.
On the upside, the team members most often singled out as standout caregivers - CNA and RN staff, activity coordinators, and kitchen personnel - are described as patient, dedicated, and proactive. Families recount weeks or months where a resident's day was shaped by personal attention from nurses, aides, and activity aides who check in, invite to programs, and celebrate small wins. The environment is repeatedly described as clean, bright, and welcoming, with outdoor spaces used for visits and a calendar jam-packed with events. The sense that staff know residents by name, and that leadership is approachable, helps families feel assured that their loved ones are not simply housed but cared for with intention.
Yet the picture is not without serious caveats. A number of reviews raise red flags about cleanliness, odors, and facility upkeep, with reports of outdated interiors, cluttered hallways, and occasional sanitation concerns. Some residents describe prolonged neglect, delayed response to needs, or inconsistent quality of care, including instances of bedsores or unaddressed declines. Temperature and comfort issues surface as well, with accounts of hot interiors and uneven climate control. Communication gaps also appear in several notes - particularly around discharge timing, medication management, and follow-up with outside providers - which can undermine confidence during critical transitions.
From a decision perspective, these pros must be weighed against the cons with a clear lens. For families who can sustain a hands-on approach - touring regularly, validating staffing patterns across shifts, and insisting on transparent care plans - the positives can outweigh the negatives, especially when the resident thrives on social engagement and consistent personal attention. For those who prioritize top-tier sanitation, predictable clinical oversight, rapid responses to needs, or a modern facility aesthetic, this community may fall short. In short, Laurel Wellness provides a nurturing, activity-rich home where dependable, caring staff can drive strong quality of life, but it is not immune to significant maintenance and process gaps that can erode confidence if left unaddressed.
The practical path forward is straightforward. Tour with a checklist focused on cleanliness, staffing consistency, and medication or therapy workflows; request to speak with multiple shifts and the director of nursing; observe dining and activity areas during peak times; and secure a trial period or closely monitored visit to assess responsiveness and adaptability. Verify the care plan against a resident's specific needs - mobility, wound care, diabetes, or behavioral support - and ask for concrete metrics on call-light response times and daily care schedules. If these assurances align with the family's standards, Laurel Wellness can deliver a supportive, engaging home-like setting that accelerates rehabilitation and daily happiness. If not, alternative communities with stronger clinical controls and a newer facility footprint should be pursued without hesitation.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Laurel Convalescent Hospital in Fontana, CA is a premier assisted living community that offers a wide range of amenities and care services to enhance the comfort and well-being of its residents. The community is fully furnished and includes private bathrooms, providing a comfortable living space for each resident.
Residents can enjoy various activities and services provided by the community, including access to a beauty salon, gaming room, small library, fitness room, and wellness center. There is also a computer center with Wi-Fi/high-speed internet for those who wish to stay connected. Laurel Convalescent Hospital offers restaurant-style dining with special dietary restrictions taken into consideration.
The care services at Laurel Convalescent Hospital are designed to cater to the individual needs of each resident. With 24-hour call system and supervision, residents can feel safe knowing that help is always available when needed. The staff provides assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration.
The community goes beyond physical care by offering a mental wellness program. This program aims to support the emotional well-being of residents through various activities and therapies tailored to their needs. Transportation arrangement (non-medical) is available for residents who need assistance with appointments or other outings.
Located in Fontana, CA, Laurel Convalescent Hospital benefits from its proximity to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, theaters, transportation options, and hospitals.
Overall, Laurel Convalescent Hospital provides a comfortable living environment with an array of amenities and personalized care services that promote the well-being of its residents while ensuring they have access to nearby conveniences.
Laurel Convalescent Hospital is located at 7509 North Laurel Avenue, Fontana, CA 92336 in San Bernardino County, California
Laurel Convalescent Hospital on seniors.fyi includes 10 photos including images showing trees, building, landscaping, outdoor, grass, interior, garden, outdoors, and more.
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Interior
Outdoors
Decor
Living Room
Building
Architecture
Trees
Landscaping
Grass
Accessible
