Laurel Convalescent Hospital
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7509 North Laurel Avenue, Fontana, CA 92336
For more information about senior living options: (844) 490-3973
The Laurel Wellness staff are phenomenal and truly care about the patients. Jessica is described as a true leader and an outstanding person who makes each resident feel special. Ashley goes above and beyond, taking residents outside for sunshine and personal time. The activities department consistently brings energy, engaging residents with events and celebrations. Mia (CNA) and Silvia (RN) provide amazing, patient, and compassionate care. The facility is clean, well-maintained, and has a welcoming atmosphere. Kyle, the director, is described as a man of his word who cares about the staff and residents. Families repeatedly express gratitude for the kindness and dedication of the Laurel Wellness team.
The DSD is not a good place to work; the positive portrayal by staff masks a much worse reality, with patients left sitting in their own filth until the next shift and workers warned to "work here at your own risk." There are allegations of mismanagement of residents' funds, with money set aside for personal expenses and refunds or transfers mishandled. The facility's leadership is criticized for slow responsiveness, with requests (like turning on lights) often going unanswered and other supervisors not showing the same level of concern.Laurel Wellness Care & Nursing Center, along with its Activity Center, emerges in these stories as a place where the heart of care often shines through, even as families wrestle with complex financial and logistical concerns. Across multiple experiences, residents and loved ones repeatedly speak about a facility that couples a welcoming environment with deeply engaged staff. The tone swings from gratitude for personal connections and celebrations to honest frustration when money matters and administrative responsiveness fall short. Taken together, the impressions paint a picture of a community that many find lifelike and comforting, even as a few administrative choices give rise to important questions.
One of the most sobering threads concerns financial management and communication around a loved one's money. In a deeply personal recounting, a family member describes switching Social Security checks to be sent directly to the facility. From each check, $35 was set aside into an account created for the mother's personal expenses. The family notes that they mostly used that fund for essentials like a phone line, a case of Ensure, and snacks - expenses that helped maintain her comfort and quality of life. When the mother died, the family sought to access the remaining funds to cover funeral costs and other final arrangements. The process became complicated when the check was promised to be made out to the cemetery, leaving the family to navigate whether the cemetery would accept it and how refunds might be processed. The overarching takeaway is a cautionary one: manage a loved one's money directly and carefully, as even well-intentioned arrangements can lead to unexpected hurdles and regret.
Despite those troubling notes about money, the facility earns abundant praise for the people who work there, especially the activity staff. Ashley stands out time and again as someone who consistently goes above and beyond, even carving out personal time to connect with residents. One resident in a wheelchair describes how Ashley takes him outside to the back patio so he can enjoy some sun, and how they share meaningful conversations about dreams of going home. In another voice, Ashley is venerated alongside Jessica as a driving force behind engaging activities, karaoke nights, and opportunities for residents to feel seen as individuals. The warmth of these connections - whether through one-on-one chats, outdoor time, or group events - appears to be a defining feature for many families.
The team of activity professionals receives widespread acclaim for creating joyful, memorable moments. Several accounts highlight large and small gestures that lift spirits: a candlelight dinner organized in a way that felt personal and celebratory; a well-attended luau that participants described as uplifting, with dancers, decorations, and food that made people feel part of something special. Rooms were used for family celebrations, such as birthday gatherings, with staff facilitating the use of space and ensuring that celebrations felt significant. The sentiment across these stories is consistent: the activities team, led by dedicated individuals such as Jessica, Saul, and others, has a genuine gift for making residents feel valued and connected.
Beyond the activities department, general praise is directed at the compassionate care delivered by CNAs, nurses, social workers, and the broader staff. One family specifically commends Sarah for the attentive care she provided to a husband during physical therapy, calling her patience and kindness exemplary. Other nurses and CNAs, including Mia and Silvia, receive similar accolades for their competence and dedication. A sense of gratitude extends to the facility's management and front-office staff, with mentions of Kyle the director and Melisa for helping families navigate Medi-Cal processes. The recurring message is that the people at Laurel Wellness genuinely care about residents' well-being and work to ensure every individual feels respected and supported throughout their stay.
Not every voice is wholly celebratory, and some reviews reflect concerns that shed light on internal challenges. A particular critique from within the staff notes that the DSD - an administrative or supervisory figure - may present a positive exterior while the day-to-day reality inside can feel markedly different. The comment underscores the reality that not all experiences are uniformly positive and that staff dynamics and workplace culture can influence the care environment. Another practical note mentions a desire for quicker responsiveness when residents press a call light, suggesting room for improvement in how quickly requests are acknowledged and addressed. These points serve as reminders that even highly regarded facilities must continually refine communication and operational efficiency to ensure consistent experiences for all families.
Overall, the Laurel Wellness facility emerges as a place of genuine warmth, community, and care. The physical environment - the clean, well-maintained campus with welcoming gatherings, outdoor spaces, and a neighborhood feel - complements a culture that celebrates people and their stories. Families recount feeling heard, valued, and supported during visits and celebrations, while staff members are repeatedly thanked for their relentless dedication, empathy, and energy. The combination of heartfelt personal connections, lively activities, and a strong sense of community creates an impression of a place where residents can feel at home and families can find reassurance - even as they navigate the inevitable headaches that come with healthcare administration and financial custodianship.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Laurel Convalescent Hospital in Fontana, CA is a premier assisted living community that offers a wide range of amenities and care services to enhance the comfort and well-being of its residents. The community is fully furnished and includes private bathrooms, providing a comfortable living space for each resident.
Residents can enjoy various activities and services provided by the community, including access to a beauty salon, gaming room, small library, fitness room, and wellness center. There is also a computer center with Wi-Fi/high-speed internet for those who wish to stay connected. Laurel Convalescent Hospital offers restaurant-style dining with special dietary restrictions taken into consideration.
The care services at Laurel Convalescent Hospital are designed to cater to the individual needs of each resident. With 24-hour call system and supervision, residents can feel safe knowing that help is always available when needed. The staff provides assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration.
The community goes beyond physical care by offering a mental wellness program. This program aims to support the emotional well-being of residents through various activities and therapies tailored to their needs. Transportation arrangement (non-medical) is available for residents who need assistance with appointments or other outings.
Located in Fontana, CA, Laurel Convalescent Hospital benefits from its proximity to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, theaters, transportation options, and hospitals.
Overall, Laurel Convalescent Hospital provides a comfortable living environment with an array of amenities and personalized care services that promote the well-being of its residents while ensuring they have access to nearby conveniences.
Laurel Convalescent Hospital is located at 7509 North Laurel Avenue, Fontana, CA 92336 in San Bernardino County, California
Laurel Convalescent Hospital on seniors.fyi includes 10 photos including images showing trees, building, landscaping, outdoor, decor, grass, interior, garden, and more.
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Interior
Outdoors
Decor
Living Room
Building
Architecture
Trees
Landscaping
Grass
Accessible
