The Orchards

Pros

• The "Team Veronica" has gone above and beyond to try and get this property to its full potential.
• The dedication this team has shown has touched their heart.
• The clean-up in all aspects of managing this property is monumental and already a huge improvement.
• Christie is doing an excellent job, and her team is working on fixing parking issues.
• Lillian and her team have built a normal business office that is super helpful and always pleasant.
• There is a monthly calendar with activities for the residents, which is quite impressive and shows the care from the new manager.
• The maintenance team is great, and the new porter is doing an excellent job keeping the property clean.
• The new team in the office, including Veronica, is amazing at keeping everything clean and on top of everything.
• Rachel Washington, the new manager, has completely turned things around and goes above and beyond to help residents with a smile and patience.
• The whole current staff, including Matthew, are polite, do their jobs well, and are concerned about residents' well-being.

Cons

• The new owners have abolished assigned parking, causing inconvenience for handicapped tenants.
• The rent hikes have been steep and frequent, making the cost of living in the apartments unaffordable.
• The apartment complex has a reputation for drugs being dealt on the premises.
• Many residents have had unresolved issues and poor customer service from previous management.
• The previous managers did not prioritize resident activities or create a sense of community.
• Some residents feel unsafe due to incidents of theft and lack of security measures.
• The overall condition of the apartments needs improvement and maintenance issues are not always promptly addressed.
• Previous management ignored complaints and swept ongoing problems under the rug, particularly for elderly residents.
• These statements are provided in a third-person perspective as requested, but the reviews themselves may be subjective opinions of individual reviewers.

Review

The Orchard Senior apartments have received positive reviews from tenants who express their satisfaction with the management and improvements made to the property. One reviewer commends "Team Veronica" for going above and beyond to enhance the community's potential, noting that the dedication shown by the team has touched their heart. The cleanup efforts in all aspects of managing the property are described as monumental and continuously improving.

Another tenant praises Christie, a member of the management team, for doing an excellent job. They are pleased with the installation of security cameras and express hope that parking issues will be resolved soon. The reviewer is grateful for her team's efforts and looks forward to further improvements on the property.

In an update from September 2022, another reviewer celebrates Lillian's return as the new manager and expresses joy about having a normal office environment again. The staff is described as super helpful and pleasant, with a monthly calendar of activities organized for residents. The reviewer believes that improvements continue throughout the property, making it an excellent place for seniors while acknowledging that parking still needs improvement.

One resident who recently moved into The Orchards expresses appreciation to Shyann for her assistance during the moving process and describes it as a happy and lovely community to live in. They hope to be part of this neighborhood for a long time.

Multiple reviewers mention how pleased they are with Lillian, the new manager, and her team. They appreciate Lillian's efforts in organizing activities for residents, being knowledgeable about residents' names, and providing exceptional customer service. The office staff is also praised for going above and beyond for residents. Additionally, there is recognition towards maintenance staff members who do a great job keeping the property clean.

A couple of negative reviews mention concerns such as changes in parking policies, rent hikes, and safety issues within the community. However, these negative experiences seem to be outweighed by positive feedback from other tenants.

Overall, reviewers highlight their satisfaction with The Orchards Apartments and express gratitude towards the management and staff for their efforts in enhancing the community. They appreciate the improvements made to the property, the friendly and helpful staff, as well as the various amenities available, such as a pool and dog park.

Located in Fontana, California, this area offers convenient access to a variety of amenities suitable for senior living. With several physicians and pharmacies nearby, medical care is easily accessible. The Kaiser Permanente Fontana Medical Center is also within close proximity for any specialized healthcare needs. For entertainment, there are theaters like Cinemark Renaissance Marketplace and XD and dining options including September’s Taproom & Eatery and Cracker Barrel Old Country Store. Additionally, there are cafes like Starbucks and Viva La Boba for a relaxing atmosphere. Outdoor enthusiasts can enjoy parks such as Fergusson Park and Olive Grove Park for leisurely walks or picnics. Overall, this neighborhood provides a combination of healthcare services, entertainment options, and natural spaces that cater to the needs of seniors looking for a comfortable and convenient living environment.

Physicians

• United Family Care (0.3 miles)
• Vijay Katukota Md (1.4 miles)
• Shah Mahesh MD Kaiser Permanente Fontana Mob 1 (2.3 miles)
• U S Familycare (3.8 miles)
• Kohut Psychiatric Associates (6.2 miles)
• Yukom Patient Group (7 miles)
• Rancho San Antonio Medical Center (7.4 miles)

Transportation

• Metrolink Fontana Station (0.9 miles)
• The Colton Diamonds (6.2 miles)
• San Bernardino Transit Center (7.5 miles)
• Rancho Cucamonga Metrolink Train Station (7.6 miles)

Pharmacies

• Walgreens (1.5 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.2 miles)
• Kaiser Permanente (2.3 miles)
• Rite Aid (2.7 miles)
• Walgreens (2.7 miles)
• Scripps Pharmacy (3.1 miles)

Hospitals

• Kaiser Permanente Fontana Medical Center (2.3 miles)
• Pacific Park Convalescent Center of San Bernardino (6.1 miles)

Theaters

• Cinemark Renaissance Marketplace and XD (2.5 miles)
• Regal Edwards Ontario Palace Screenx, Imax & RPX (7.3 miles)
• AMC DINE-IN Ontario Mills 3 (7.5 miles)
• Regal San Bernardino & RPX (7.6 miles)

Restaurants

• September’s Taproom & Eatery (2.7 miles)
• Farmer Boys (2.8 miles)
• Sonic Drive-In (2.9 miles)
• Cracker Barrel Old Country Store (3 miles)
• Golden China Restaurant (3.1 miles)
• Baker's Drive-Thru (3.2 miles)
• Domino's Pizza (3.4 miles)

Cafes

• Starbucks (2.7 miles)
• Klatch Coffee (5.4 miles)
• Starbucks (6.3 miles)
• Starbucks (7.4 miles)
• Viva La Boba (7.7 miles)
• Starbucks (7.8 miles)
• Panera Bread (8.5 miles)

Parks

• Fergusson Park (3.7 miles)
• Olive Grove Park (4.9 miles)
• Paakuma Park (5.8 miles)
• Central Park (7.7 miles)

Places of Worship

• Azure Hills Seventh-Day Adventist Church (8.3 miles)