Palomar Heights Post Acute Rehab
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1260 East Ohio Avenue, Escondido, CA 92027
For more information about senior living options: (844) 490-3973
The staff at Palomar Heights Post-Acute are kind, attentive, and supportive. The building is clean and welcoming. The therapy team helps residents recover in a personal and encouraging way. The staff genuinely care about what they do. Skyler, the administrator, is exceptionally nice. All employees are very helpful and positive. The facility is amazing, and the remodel looks great. The staff and administration are wonderful, providing amazing care and clear communication.
They were ignored for hours while in excruciating pain. The staff were described as incompetent, insensitive, and heartless toward residents. The facility was called a "hell hole" by a reviewer. The place smelled terrible. Many patients were shoved into one room and barely checked on. There were numerous safety hazards and the building was described as full of insects. There was no water for visitors. The building looked like it was going to fall down. The food was absolutely terrible and physical therapy was almost non-existent. A patient was reportedly ignored at night and pain medication was not given.Palomar Heights Post-Acute emerges in online feedback as a place where experiences run the gamut from deeply positive to alarmingly negative. On one end, families describe a welcoming, clean environment with caring, attentive staff who feel like an extended part of the caregiving team. On the opposite end, others recount felt neglect, safety concerns, and frustration with administration. Taken together, the collection paints a complex portrait: some residents and families form lasting bonds with caregivers and celebrate tangible improvements, while others warn prospective visitors to proceed with caution and to ask pointed questions about staffing, medicine, and safety.
Many reviewers highlighted the personal warmth and professionalism of individual staff members. The care often felt individualized, with mentions of staff who went above and beyond to support patients and families. Instances of practical kindness stood out: nurses and aides who helped with clothes and initials on personal items, or therapy teams that offered patient-focused encouragement that felt personal and motivating. The sense that staff genuinely cared came through repeatedly, with descriptions of caregivers being friendly, patient, and helpful in guiding patients through day-to-day needs. A number of reviews singled out particular people - administrators, therapists, and frontline workers - who seemed to make a meaningful difference in a patient's stay.
Reminiscences about the facility as a whole often pair praise for improved surroundings with gratitude for consistent, attentive care. Several reviewers remarked on the building's cleanliness and a recently refreshed appearance, sometimes calling it "five-star" in look and feel after remodels or landscaping updates. The sentiment that Palomar Heights can feel like a second home to patients also appears in multiple accounts, with residents and families appreciating the welcoming atmosphere and the steady presence of caring staff who interact with kindness and respect. In several notes, families emphasized how important it was to feel heard and supported by a responsive admin team and therapy staff who helped with recovery in ways that felt personal rather than perfunctory.
Alongside the positive stories, however, a substantial portion of the feedback details serious concerns that cannot be overlooked. Some reviews describe patients being ignored for long periods, especially during painful or distressing episodes, with staff perceived as inattentive or overwhelmed. The portrayal of care gaps ranges from missed medications and slow responses to basic needs like using the bathroom, to broader criticisms of staffing levels and responsiveness. A number of reviewers explicitly label experiences as unacceptable, citing hours of neglect or apparent indifference from nurses and administrators. These accounts contribute to a sense of risk and distrust about safety and reliability during a vulnerable time.
Beyond personal care issues, several reviews raise structural concerns about the facility's environment and operations. Reports of odors, insects, and safety hazards in some rooms contrast sharply with praise for the building's aesthetic improvements. Some reviewers describe overcrowded rooms and a sense that basic safety standards are not consistently met, including references to the building's condition and to the need for state inspection. The perception that essential services - like a reliable flow of water for visitors, accessible entry doors, and safe, well-maintained common areas - are inconsistent or lacking appears in multiple voices, coloring overall impressions with worry about how well the site is being overseen.
Another thread concerns the consistency and reliability of therapy and medical care. While some patients experience timely and effective physical therapy and clear communication about treatment plans, others recount delays, miscommunications, and disrupted routines that hinder progress. There are mentions of lost clothing, delays in obtaining medications, and the frustration of chasing necessary services while trying to stay focused on recovery. The discrepancies between good experiences with therapy teams and negative episodes with other staff or with administration underscore a broader concern: consistency in care and communication appears to be uneven across shifts and departments.
Finally, the question of recommendation is nuanced. A portion of reviewers would strongly endorse Palomar Heights for its caring staff, clean environment, and demonstrated improvements, often naming specific individuals who left a lasting, positive impression. Yet a substantial number of reviewers explicitly advise against bringing a loved one to the facility, citing not just isolated incidents but patterns of neglect, poor maintenance, and inadequate safety measures. The mixed verdict reflects a facility in transition for some, where new leadership and remodeling coexist with ongoing challenges in staffing, operations, and patient experience.
For anyone considering Palomar Heights Post-Acute, the takeaway is clear: the experience can be profoundly positive when patient needs are met with timely care, clear communication, and personal warmth from staff. Yet there are credible, strongly worded concerns about neglect, safety, and consistency that warrant careful scrutiny. Prospective families should ask pointed questions about nurse-to-patient ratios, how medications are managed and verified, daily therapy schedules, infection control and housekeeping practices, and plans for ongoing facility maintenance. Visiting in person, meeting with administrators, and speaking with current residents and their families can help illuminate whether the day-to-day reality aligns with the hopeful stories that also appear in these impressions.
98 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
MC Clellan-Palomar Airport (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Palomar Heights Post Acute Rehab is an assisted living community located in Escondido, CA. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Our amenities include a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, community operated transportation for easy access to nearby areas, a computer center for staying connected, and a dining room where delicious meals are served restaurant-style. Residents also have access to a fitness room for staying active, a gaming room for recreation, a garden for relaxation, and outdoor spaces for enjoying the fresh air.
We provide housekeeping services to keep the living spaces clean and comfortable. Each resident has their own private bathroom and kitchenette for convenience. Move-in coordination is available to assist with the transition process. Wi-Fi/high-speed internet is provided throughout the community so residents can stay connected.
For care services, we have a 24-hour call system and supervision to ensure round-the-clock assistance if needed. Our trained staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We offer diabetic diets and can accommodate special dietary restrictions. Medication management is provided to ensure residents receive their medications on time. We also have a mental wellness program in place to support emotional well-being.
Residents can enjoy a variety of activities at Palomar Heights Post Acute Rehab such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by our staff. Additionally, there are cafes, parks, pharmacies, physicians' offices, restaurants, hospitals nearby to enhance convenience and accessibility.
At Palomar Heights Post Acute Rehab in Escondido, CA our goal is to provide exceptional care and create an engaging environment that promotes independence while ensuring the health and well-being of our residents.
Palomar Heights Post Acute Rehab is located at 1260 East Ohio Avenue, Escondido, CA 92027 in San Diego County, California
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