632 Tranquility Glen, Escondido, CA 92027
For more information about senior living options: (844) 490-3973
Bree and her team provide consistent, high-quality care for residents over the years. The care is around-the-clock and delivered by professionals, offering peace of mind to families. The culture of care at Hidden Glenn is unique, noteworthy, and deeply appreciated by residents' families. The facility feels like a home, with in-house cooking and a warm atmosphere. Bree is described as a Godsend, making transitions smooth and ensuring excellent communication with families. The community and staff are wonderful, caring, and helpful. Hidden Glenn Escondido features professional, courteous staff and a home-like setting, earning strong recommendations. Several caregivers are amazing and take great care of residents, according to family members. Oak Hill is clean and staff are genuinely concerned about residents; nurses are excellent and provide strong support. For those with limited funds, the facility can be an affordable option with good care.
The head nurse Bree is unforgivable, incapable of sympathy, and unprofessional. Bree should be looked into for unfair treatment and of course her behavior. Be careful placing a loved one in this facility; the front office staff are rude, especially Bree Lofvendahl. The bed mattress is described as sponge-like and uncomfortable, causing back pain. The facility refused to take her back from the hospital, and she died after being sent home. There have been reports of residents being physically attacked, cash stolen, and belongings discarded. Staff communication is terrible and language barriers make it hard for the elderly to communicate.Hidden Glenn Senior Living surfaces in a chorus of voices that celebrate a culture of care, while also harboring tough criticisms from others who have walked through its doors. Across the posts, the common thread is a belief that Bree Lofvendahl and her team can embody a true commitment to residents, delivering around-the-clock professional care that many families had hoped to find when seeking a safe, reliable home for their loved ones. Several writers describe a transformation that accompanied renovations and rebranding, yet emphasize that the heart of the experience remains the dependable, compassionate staff at the helm.
For families who have had the privilege of entrusting their loved ones to Hidden Glenn, the praise centers on consistency, education, and peace of mind. One reviewer who has watched their mother become a resident since July 2019 highlights a "culture of care" that feels safe, reliable, and accountable. This reviewer, who has a background in medicine with multiple relatives in healthcare, underscores that care is provided by a core group of caregivers and nurses led by Bree, with staff who understand the evolving needs of aging residents. They credit Bree, May, Jennifer, and the entire caregiving team for guiding families with realistic expectations and offering substantial support beyond routine duties. The impression is that, despite the broader industry stereotypes about aging facilities, Hidden Glenn succeeds in marrying professional expertise with genuine compassion, a blend that brings sustained comfort to families over many years.
Another family's experience reinforces the positive perception of Bree as a pivotal figure in the community. They note that their father's transition into Hidden Glenn was made smooth by Bree's leadership, with in-house meals and a home-like atmosphere contributing to a sense of normalcy and dignity for their loved one. The nurses are described as wonderful, with communication described as clear and effective - a critical factor for families navigating caregiving from afar. Yet another review highlights a "wonderful community" and a team that is "very caring and helpful," underscoring that the warmth of the staff translates into real, observable benefits for residents who may not always be able to advocate for themselves.
There are also comments that broaden the portrayal beyond a single location, with references to the Escondido site and to an overall sense that Hidden Glenn can provide a setting that avoids a hospital-like feel. In these voices, the in-house food program, the home-like feel of the facility, and the dedicated nursing presence emerge as standout features. For families whose loved ones require consistent monitoring, timely assistance, and a steady routine, the combination of professional care and a comfortable living environment appears to fulfill a set of expectations that many families hold when choosing senior living.
As with any complex service, not every voice aligns with the more favorable narratives. A number of reviews present serious cautions about Bree and the administration, painting a starkly different picture. One reviewer describes the head nurse as unforgivable, lacking sympathy, and unprofessional, calling for an investigation or replacement. The same reviewer notes that Bree is a frequent point of contention across multiple reviews and identifies her as the primary reason for a low rating, suggesting that the very leadership that others praise may be the source of significant dissatisfaction for some families. This contrast serves as a reminder that leadership dynamics can color the entire experience for residents and visitors.
Additional feedback addresses operational concerns that some families have experienced. Front desk interactions are described as rude by some, and concerns are raised about language barriers that hinder communication between staff and residents. Specific anecdotes include caregivers being difficult to locate during a call for help, instances of staff in the medication area with lights off, and staff being occupied with personal devices rather than resident needs. These comments point to gaps in customer service and day-to-day responsiveness that can affect the perceived quality of care, even when clinical care itself might be adequate.
Other accounts emphasize more alarming and broader safety concerns, including reports of abuse between residents, theft of cash, and the careless disposal of personal belongings. One reviewer warns prospective families to conduct very thorough walkthroughs and to be wary of potential involuntary transfers or unfavorable contractual terms, particularly after hospitalizations or transitions. The tone here shifts from concern about daily care to questions about safety, resident autonomy, and the business practices that govern placements. Together, these reviews create a stark counterpoint to the glowing testimonials and suggest that experiences at Hidden Glenn can range from deeply reassuring to deeply troubling, depending on the specific setting, leadership, and day-to-day dynamics.
To round out the picture, another cluster of comments references a facility named Oak Hill, noting a generally clean environment and staff who seem devoted to residents, but also highlighting issues such as language barriers and the feasibility of Medicaid-based options. The descriptions frame Oak Hill as a place that aims to be practical and affordable, with private rooms not always available and with a layout that prioritizes patient care over comfort. The pricing and room configurations - shared spaces, basic furnishings, and a desire to balance cost with care - contrast with the more homelike and explicitly individualized care described by Hidden Glenn reviewers. Taken together, the Oak Hill notes suggest a spectrum of expectations for senior living: some families prioritize a cost-conscious, straightforward care model, while others seek a more personalized, home-like atmosphere with robust caregiver relationships.
In sum, the collective comments present Hidden Glenn Senior Living as a facility of strong appeal for many families who value a culture of care delivered by a capable, devoted staff led by Bree. The praise centers on consistency, communication, in-house dining, and a home-like environment that can make difficult transitions more manageable and dignified. Yet underlying this positive picture are substantial criticisms that cannot be ignored: allegations of unprofessional behavior, language barriers that impede communication, perceived lapses in attentiveness and safety, concerns about governance and parity in treatment, and warnings about the reputational and practical consequences of corporate ownership and high-stakes transfers. For anyone considering Hidden Glenn - or comparing it with Oak Hill - the reviews collectively underscore the importance of visiting with a critical eye, speaking with staff across shifts, and seeking a firsthand sense of how care is actually delivered day to day. The experience, it seems, can be profoundly shaped by leadership, staff consistency, and the particular location within the broader Hidden Glenn network.
15 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
MC Clellan-Palomar Airport (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oak Hill Residential Care III is a board and care home located in Escondido, CA. This assisted living community offers a range of amenities and services to meet the needs of its residents. The fully furnished facility includes a dining room where nutritious meals are prepared and served, taking into consideration any special dietary restrictions. Housekeeping services ensure that the living spaces remain clean and comfortable.
Residents can enjoy the lush garden and outdoor space, providing a serene environment for relaxation and outdoor activities. For those who wish to stay connected, Wi-Fi/high-speed internet is available throughout the premises.
The caring staff at Oak Hill Residential Care III provide assistance with activities of daily living, such as bathing, dressing, and transfers. They also offer medication management services to ensure that residents receive their necessary prescriptions in a timely manner. Additionally, the community coordinates with healthcare providers to ensure comprehensive care for each resident.
A variety of nearby amenities make it convenient for residents to access essential services. There are two cafes, parks, pharmacies, and hospitals in close proximity. In addition, transportation arrangements can be made for medical appointments or other needs.
Oak Hill Residential Care III strives to create an engaging atmosphere by offering scheduled daily activities for residents to participate in. These activities aim to promote socialization and overall well-being among the residents.
Overall, Oak Hill Residential Care III provides a comfortable and supportive environment for individuals seeking assistance with their daily needs while maintaining independence.
Oak Hill Residential Care III is located at 632 Tranquility Glen, Escondido, CA 92027 in San Diego County, California
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