642 Tranquility Glen, Escondido, CA 92027
For more information about senior living options: (844) 490-3973
Bree and her staff take great care of their residents. The facility offers a culture of care that is safe, reliable, and accountable. The care has been consistently high quality throughout a resident's stay. The core group of caregivers and nurses led by Bree provide around-the-clock professional care. They understand the varying needs of the aging population and offer families guidance and education. The culture and quality of care at Hidden Glenn Senior Living is unique, noteworthy, and appreciated. The peace of mind Bree and her team offer to families is immeasurable. Food is made in-house and the facility feels like a home. The nurses are wonderful and communication is great.
The head nurse Bree is unforgivable, incapable of sympathy, and unprofessional, and should be investigated for unfair treatment. Bree Lofvendahl (the executive director) and the front office are described as rude. Caregivers were rude to the reviewer's mom and to the reviewer, with a significant language barrier. The mattress in the reviewer's mother's bed was sponge-like and poorly made. The facility reportedly got worse after being bought by a large corporation, refused to take her back from the hospital, and charged for months she wasn't allowed back, suggesting involuntary transfers and unfair agreements. The overall experience is described as absolutely terrible with poor staff communication. A resident was physically attacked by other inmates, had cash stolen, and possessions discarded, indicating safety concerns. Staff does not speak English well, making communication hard for elderly residents.Across multiple comments and voices, Hidden Glenn Senior Living is portrayed as a place that aims to embody a culture of care, with deep devotion to residents and a team that often goes above and beyond. Several reviewers center on Bree Lofvendahl, the executive director, as a pivotal figure in shaping daily life for families and residents. For families who have trusted their loved ones to this community, the care is described as consistent, attentive, and driven by professionals who understand the complexities of aging, including palliative and hospice needs. One family notes that their mother has been a resident since mid-2019, through renovations and rebranding, and emphasizes that the quality of care has remained steady, delivered by a core group of caregivers and nurses under Bree's leadership. They highlight that the staff manages around-the-clock care with a professional depth that many families find reassuring, especially when they come from backgrounds in medicine and nursing themselves. The reviewers repeatedly point to a culture that emphasizes education for families about what is realistic to expect, rather than rigid, canned guidelines, and they praise the sense of peace of mind that Bree and her team have provided over years of residence.
The more detailed accounts from these families also emphasize the practical, day-to-day benefits of the operation. In one testimonial, the importance of in-house cooking and a home-like atmosphere is highlighted, along with a transition managed smoothly by Bree as her father joined the community. The nurses are described as wonderful, with strong, clear communication that helps families stay informed. Other reviewers echo the sentiment that Hidden Glenn offers a warm, supportive environment where staff are caring, responsive, and able to guide families through the aging process with empathy. In particular, the Escondido location is singled out for its professional team and a setting that feels like a freestanding home rather than a clinical hospital. The overall tone from these supporters is one of genuine recommendation, with phrases like "community," "wonderful staff," and "care where you feel you can trust the people who are taking care of your loved ones."
Beyond the repeated praise for Bree and her teams, several reviews recognize value, reliability, and a sense of family within the community. One account notes that the daily care staff are friendly and that the facility's environment is not hospital-like, which helps both residents and visiting family members feel more at ease. For those evaluating elder care options on a budget, another review highlights Oak Hill as a place where the staff's dedication is evident, and where the cost-to-care ratio is described as favorable. This reviewer also points out specific staff members by name who stood out for their care, and emphasizes that the facility may be more suitable for residents who need assistance rather than for those who require an active or highly independent lifestyle. They also comment on administrative staff being helpful and responsive when discussing options, particularly in contexts where Medicaid may be involved.
However, not all experiences were positive, and several reviews present strong cautions about management practices and day-to-day functioning. A number of readers explicitly criticize Bree Lofvendahl, with one reviewer labeling the head nurse as unforgivable, lacking sympathy, and unprofessional, and calling for an investigation or replacement. These voices describe Bree as a source of unfair treatment and as the principal factor preventing the place from reaching its potential. The pattern of complaint is reinforced by other reviewers who describe Bree and the front office as rude, note language barriers that hinder communication with residents who may not speak English, and report caregivers who appear distracted or unavailable (for instance, being in the medication room with lights off or using phones during their shifts). In these accounts, the quality of interaction between staff and residents is undermined by perceived attitude or communication gaps, leading some families to question their decision to place a loved one there.
Other negative experiences extend beyond interpersonal dynamics to concerns about physical conditions and safety. A reviewer expresses alarm about the state of a resident's bed and mattress, describing it as a sponge-like surface with wires that irritate the resident, which caused distress and discomfort. There are also more serious-sounding allegations about the administrative and clinical environment, including a claim that a facility change in ownership led to a deterioration in care and a reluctance to accept a patient back from hospital transfer, with the reviewer alleging that the facility sought to avoid ongoing financial commitments by pushing the resident away. They describe a pattern of involuntary transfers and unfair rent practices, warning readers to be cautious about the financial and contractual arrangements that might accompany a move to the facility under new ownership.
Beyond Hidden Glenn, some reviewers discuss experiences at Oak Hill. The sentiment there is mixed as well: some comments express confidence in the cleanliness and concern the staff show for residents, along with recognition that Spanish-speaking staff may be scarce and that language barriers can complicate care for some residents. One reviewer notes that Oak Hill is not primarily for highly active seniors but serves as a place for elderly people who cannot fully care for themselves; the care is appreciated by families who can see the nurses - named in one account as Fie, Bree, and Catherine - making an impact in daily routines. The financial considerations at Oak Hill are also laid out, with a discussion of private versus shared rooms, the presence of Medicaid options, and the overall cost being described as a bargain compared to other facilities. The reviewer suggests that the administrative team can be helpful in explaining options and guiding families through the process, which reinforces the sense that Oak Hill is a viable option for those navigating elder care with limited resources, even if it may not provide the same level of privacy or luxury found in higher-priced facilities.
Ultimately, the collection of reviews paints a picture of a place with strong advocates and vocal detractors, all connected by a common thread: the search for genuine, dependable care for aging loved ones. The positive testimonials emphasize Bree and the care team's dedication, the warmth of the community, consistent quality in day-to-day care, and practical supports for families coping with the realities of aging. They highlight in-house dining, home-like settings, clear communication, and a culture that aims to educate families about expectations rather than simply delivering standard corporate guidelines. The negatives, however, urge prospective residents and their families to perform thorough, firsthand evaluations, including detailed walkthroughs, conversations with current residents and staff, and careful consideration of personal priorities, whether those involve language accessibility, staff attitudes, safety, or the financial terms of long-term care. The reality for anyone considering Hidden Glenn, Oak Hill, or similar facilities appears to be that experiences vary by location, staff assignments, and individual circumstances, and that personal due diligence remains essential to determine which environment will best meet a loved one's needs.
15 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
MC Clellan-Palomar Airport (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oak Hill Residential Care IV in Escondido, CA is a board and care home that offers exceptional care services and amenities for seniors. Our fully furnished facility provides a comfortable and welcoming environment for our residents to call home.
In terms of amenities, we have a spacious dining room where residents can enjoy delicious meals prepared by our experienced staff. Additionally, our beautiful garden and outdoor space provide opportunities for relaxation and enjoyment of nature. We also offer housekeeping services to ensure that our residents' living spaces are clean and tidy.
We understand the challenges of moving into a new place, which is why we provide move-in coordination assistance to make the transition as smooth as possible. Our facility is equipped with telephone and Wi-Fi/high-speed internet access to help residents stay connected with their loved ones.
When it comes to care services, we prioritize the well-being of our residents. Our dedicated staff provides assistance with activities of daily living, including bathing, dressing, and transfers. We coordinate closely with healthcare providers to ensure that our residents receive the medical attention they need. For individuals with diabetes or special dietary restrictions, we offer personalized meal preparation and diabetes diet management.
Transportation is an important aspect of senior living, which is why we assist in arranging transportation for medical appointments. Furthermore, we are conveniently located near pharmacies, physicians' offices, restaurants, cafes, parks, and hospitals, providing easy access to essential services and recreational activities.
At Oak Hill Residential Care IV in Escondido, CA, we strive to create a supportive community where seniors can thrive. With scheduled daily activities and nearby amenities, our residents have plenty of opportunities to socialize and engage in fulfilling experiences. We are committed to providing excellent care tailored to each individual's needs while promoting independence and quality of life.
Oak Hill Residential Care IV is located at 642 Tranquility Glen, Escondido, CA 92027 in San Diego County, California
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