622 Tranquility Glen, Escondido, CA 92027
For more information about senior living options: (844) 490-3973
Bree and her staff take excellent care of residents, and visits are a pleasure. Hidden Glenn offers a culture of care that is safe, reliable, and accountable. Care has been consistently high quality under Bree Lofvendahl and the core caregiving team. The team provides guidance and education to families about realistic expectations for their loved ones. The executive director Bree is described as a Godsend, making transitions smooth and reducing stress for families. Food is made in-house and the facility feels like a home. The nurses are wonderful and communication is great; the staff are caring and helpful.
The head nurse Bree is unforgivable, incapable of sympathy, and unprofessional; she should be investigated or replaced. Bree Lofvendahl is rude to guests, staff, and patients; her behavior is unacceptable. The front office staff are rude, and there is a language barrier that makes communication with residents difficult. The mattress is sponge-like and uncomfortable, causing back discomfort for residents. They refused to take a resident back from the hospital and demanded three months' rent despite not allowing her to return. The overall experience is absolutely terrible with staff communication skills described as slim to none. A resident was attacked by other residents, cash was stolen, and possessions discarded; management is criticized for not protecting clientele.Across the reviews for Hidden Glenn Senior Living and its related locations, families describe a shared thread: a culture of care that aims to be safe, reliable, and genuinely attentive to both residents and their families. The comments come from long tenures and short visits, from first-hand experience with renovations and rebranding, and from day-to-day observations of how the staff respond to the unique needs of aging loved ones. Several reviewers emphasize that peace of mind comes not just from good intentions but from consistent, around-the-clock professional care delivered by a core team that stays steady over time.
A recurring positive theme centers on the leadership and caregiving team, especially Bree Lofvendahl, the executive director, and the caregivers who work alongside her. Reviewers repeatedly praise Bree for making transitions smooth, providing clear guidance to families, and maintaining a high level of communication. In one long-standing resident case, the mother of the reviewer was cared for since 2019, through renovations and rebranding, with care that felt steady and thorough. The team - names like May, Jennifer, and other caregivers - are described as professional, courteous, and deeply involved in the well-being of residents. The in-house preparation of meals, a home-like atmosphere, and around-the-clock care by trained professionals are highlighted as distinguishing strengths that give families confidence to entrust their loved ones to Hidden Glenn.
Beyond Bree, multiple reviewers note that the facilities feel like homes rather than hospitals. The Escondido location, in particular, is cited as offering a "fantastic" stand-alone home environment, with staff who are professional and courteous and a sense that residents receive dignified, individualized attention. The environment is described as clean, orderly, and supportive, with staff who understand the varying needs of aging residents and who provide families with realistic guidance and education about what to expect. The in-house food service and the emphasis on a home-like setting contribute to a sense of normalcy and comfort for residents who may be transitioning from independent living, aging in place, or other care arrangements.
However, not every account aligns with those overwhelmingly positive impressions. A handful of reviews take issue with Bree's leadership style, calling her "unforgivable," unprofessional, or lacking in sympathy, and some reviewers suggest she should be investigated or replaced. These criticisms appear in multiple reviews and point to a perception of tone, behavior toward guests, and overall leadership in how care operations are managed. The contrast between these strongly negative experiences and the many positive ones is notable, underscoring that experiences can vary significantly between households and visits, and that leadership and staff dynamics can shape those experiences just as much as the formal policies.
In addition to concerns about leadership, several reviewers raise practical and communication-related challenges. Language barriers are noted by some residents and families who feel the staff may not always be bilingual or fully equipped to communicate with non-English-speaking residents. Front-office interactions are described as sometimes rude, and there are mentions of caregivers being preoccupied - often seen on their cell phones or not providing lighting in medication rooms - making it harder for families to observe or participate in care. A few specific physical concerns are mentioned, such as a bed described as sponge-like and uncomfortable, with residents reporting back discomfort and wires that itch. These details contribute to a more mixed picture of day-to-day care experiences.
Financial and administrative aspects also feature in several reviews. Some families recount difficult experiences related to transfers and billing, including claims of involuntary transfers or "unfair agreements" when a resident can no longer be economically supported or when hospital discharges complicate arrangements. One reviewer alleges that when a loved one was held back from a hospital, the facility demanded three months' rent despite not allowing a return; another concerns about corporate ownership and the speed with which a facility can change hands, implying shifts in culture and care priorities. These accounts urge prospective families to thoroughly review contracts, understand transfer policies, and conduct detailed, hands-on walkthroughs before making decisions.
Safety and incident-related concerns are among the more alarming notes in the pool of reviews. A friend of a resident reports serious problems - physical assaults within the facility, theft of cash, and the disposal of possessions - sparking intentions to file formal reports. While these stories may reflect extreme experiences or isolated incidents, they serve as a caution to prospective residents and families: do a thorough walk-through, ask pointed questions about safety protocols, and assess how the facility manages conflicts and protects residents. Some reviewers acknowledge that not all experiences are the same and that positive care can exist alongside troubling incidents, but the emphasis on safety remains strong and urgent for many families.
There is also a separate set of observations about other locations, such as an Oak Hill facility, that some reviewers describe with warmth and gratitude. Those accounts emphasize a clean environment and attentive staff who genuinely care about residents who may require more intensive assistance. The Oak Hill reviewers note that the facility is not typically geared toward very active seniors; rather, it serves elderly individuals who need substantial support, including Medicaid considerations. In those reviews, staff names like Fie, Catherine, and Bree appear, and the overall tone reflects satisfaction with the level of care relative to price and purpose-built design - rooms described as basic but functional, with the practical reality of care costs and the value of services for families balancing budgets.
Taken together, these reviews present a nuanced portrait of Hidden Glenn Senior Living and its related locations. For many families, the core strength lies in a culture of care delivered by a stable, professional team who provide compassionate, around-the-clock attention in a home-like setting, with clear communication and robust family guidance. For others, concerns about leadership style, language barriers, daily operations, safety incidents, and financial policies underscore the need for careful due diligence, personal visits, and a candid discussion about expectations, safety, and long-term feasibility. The overall message is one of choice: Hidden Glenn can offer remarkable care and peace of mind for some families, while highlighting that, as with any senior care decision, thorough evaluation and honest dialogue with the staff are essential to ensure the fit is right for a specific resident's needs.
15 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
MC Clellan-Palomar Airport (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oak Hill Residential Care II in Escondido, CA is a board and care home that offers a comfortable and supportive environment for seniors. Our fully furnished facility features amenities such as a dining room, garden, and outdoor space, allowing residents to enjoy their surroundings.
We understand the importance of maintaining a clean and organized living space, which is why we provide housekeeping services to our residents. Additionally, our move-in coordination service ensures that transitioning into our community is seamless and stress-free.
At Oak Hill Residential Care II, we prioritize the well-being of our residents by offering various care services. Our dedicated staff provides assistance with activities of daily living, including bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met. For those with specific dietary requirements such as diabetes diets or special dietary restrictions, our team can accommodate these needs during meal preparation and service.
Transportation arrangements for medical appointments are made for the convenience of our residents. Whether it be transportation to doctors' appointments or obtaining medications from nearby pharmacies (of which there are 10 within close proximity), we strive to make healthcare easily accessible.
In terms of leisure and social engagement, Oak Hill Residential Care II offers scheduled daily activities to keep residents entertained and engaged. With two cafes, parks, restaurants, and hospitals nearby, there are ample opportunities for outings and exploration.
Choose Oak Hill Residential Care II in Escondido, CA for compassionate care in a warm and inviting environment.
Oak Hill Residential Care II is located at 622 Tranquility Glen, Escondido, CA 92027 in San Diego County, California
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
