1401 Garces Highway, Delano, CA 93215
For more information about senior living options: (844) 490-3973
The nurses were praised for being great, attentive, and caring. The maternity department was commended for making labor experiences comfortable and well-supported. Doctors were described as kind, knowledgeable, and reassuring by many patients. Front desk staff and technicians were consistently friendly, helpful, and professional. Patients appreciated prompt, efficient service and shorter wait times, especially for imaging and outpatient procedures. The facility was noted for its cleanliness and welcoming environment. Families expressed gratitude for compassionate care and dedicated support during extended stays. Reviewers often highlighted respectful and courteous treatment from staff.
The billing department's service was horrible. The security staff claimed there was no one available to assist and advised patients to call numbers for questions. The doctor didn't even examine their son, and the $100 copay was described as ridiculous. The on-call doctor was horrible and didn't listen to the patient, leading the reviewer to vow never to return. There was no room available, so the patient was treated in a chair in the hallway. After arriving by ambulance, the patient felt they were not tended to promptly and had to wait in the waiting area with minimal care. The reviewer stated that someone didn't do their job, causing delays in transfer to another hospital.Across the spectrum of patient experiences at Adventist Health Delano, there is a clear pattern of genuine kindness, professional care, and moments of frustration. Many reviewers describe the hospital as a place where nurses, technicians, and many providers demonstrate warmth, attentiveness, and a reassuring presence that helps patients feel seen and supported. In maternity and pediatric care especially, the consistent thread is praise for compassionate, patient-centered attention. Mothers recount that the maternity staff created a comfortable, professional environment and that nurses and other team members were there to answer questions, explain procedures, and offer steady reassurance throughout labor and delivery. Those who underwent cesarean delivery or outpatient procedures consistently note that they were treated with respect and that the care team worked to keep them informed and comforted during what can be stressful moments.
The portraits of the care team in the ER tell a more mixed story, reflecting a hospital that can deliver efficient, thorough care in many cases but also face moments of dissatisfaction and frustration. Several accounts highlight positive experiences: prompt check-ins, quick diagnostic testing, friendly front-desk staff, and a sense that patients were seen, tested, and treated with competence. In some stories, patients describe being in and out within a few hours, with clear explanations and attentive staff guiding them through the process. In particular, some reviewers highlight rapid testing, clear communication from nurses, and a feeling of reassurance from the team during urgent or semi-urgent visits.
Conversely, there are painful and specific critiques regarding certain ER and urgent-care experiences. A recurring theme is an impression that some on-call doctors did not listen or seemed dismissive of urgent needs, leading to feelings of neglect or inadequate evaluation. A review from a car-accident patient describes prolonged waits, limited assessment (with some body areas not fully evaluated), and a sense that the patient's pain and distress were not prioritized during the initial phase of their visit. Issues around triage, the level of care provided in the waiting room or hallway, and concerns about discharge instructions without thorough discussion also appear in several narratives. These accounts emphasize the need for consistent, patient-centered communication and a more proactive approach to ensure all injuries and symptoms receive appropriate attention.
Billing and access to information emerge as another major theme. One reviewer explicitly labels the billing department as a source of frustration, noting difficulties in obtaining in-person assistance and a feeling that a patient-only contact approach was undermined by a security protocol that redirected questions to phone lines. The concern about a high copay for a visit that resulted in only essential checks - such as vital signs - highlights perceived misalignment between cost and perceived value of the care received. Taken together, these concerns point to a desire for clearer billing processes, better access to a human representative, and a more transparent explanation of what services are being billed and why.
Within the maternity and long-term inpatient experiences, several reviewers express gratitude for the consistent support received from staff over extended stays. In one notably detailed account, the entire care team - registered nurses, CNAs, respiratory therapists, and physicians - are thanked for their ongoing compassion, skill, and communication as a loved one required 18 days of inpatient care. The heartfelt acknowledgment of individual team members by name underscores a culture where dedicated professionals make a meaningful difference in family experiences during serious health events. Those who navigated post-partum or extended hospital stays frequently describe a sense of gratitude and relief that the staff upheld professional standards, explained conditions clearly, and treated both patient and family with dignity and respect.
Overall, the sentiment toward Adventist Health Delano is not one-dimensional. Many patients leave with strong appreciation and a sense that they would return for care, underscoring notable strengths in nursing excellence, compassionate bedside manner, and efficient processes in some departments. Others carry forward concerns about accessibility and responsiveness - ranging from how to reach the billing office to how urgent needs are assessed and managed in the ER. A common thread across these narratives is a belief that the hospital employs many capable, caring professionals who collectively strive to deliver high-quality care, even as there is room for improvement in communication, triage consistency, and administrative responsiveness.
In sum, the experiences paint a health care setting where care teams can deliver outstanding, compassionate, and professional treatment, particularly in maternity, pediatric, and routine hospital services. At the same time, there are notable opportunities to enhance the patient experience through more reliable access to billing support, clearer explanations of costs and services, and more consistent, patient-centered management in urgent and emergency scenarios. Reviewers who voice both gratitude and critique seem to converge on a shared hope: that Adventist Health Delano continues to build on its strengths - kindness, competence, and teamwork - while addressing friction points that affect patients' sense of control, clarity, and trust in their care.
51 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Meadows (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Delano Regional Medical Center in Delano, CA offers a comprehensive assisted living community with a wide range of amenities and care services. Residents can enjoy the convenience of on-site facilities such as a beauty salon, computer center, gaming room, small library, fitness room, and a wellness center for their physical and mental well-being. The dining experience is restaurant-style with special dietary restrictions catered to.
Residents have access to private bathrooms and fully furnished accommodations that are equipped with cable or satellite TV, telephone, Wi-Fi/high-speed internet, and housekeeping services. Move-in coordination is provided for a smooth transition.
Care services include 24-hour call system and supervision for peace of mind. Trained staff provide assistance with activities of daily living such as bathing, dressing, transfers along with medication management and meal preparation according to special dietary needs including diabetes diet. The community also offers mental wellness programs to support residents' emotional well-being.
Transportation arrangements are available for non-medical purposes as well as scheduled transportation to doctors' appointments. Community operated transportation ensures convenience for residents.
The location of the facility is advantageous as it is close to various amenities including parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
With its array of amenities and care services coupled with its convenient location near essential facilities in the area, Delano Regional Medical Center provides an enriching assisted living community for seniors in Delano, CA.
Delano Regional Medical Center is located at 1401 Garces Highway, Delano, CA 93215 in Tulare County, California
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