Delano Postacute Care

Pros

• The facility was clean and well-maintained, indicating a commitment to hygiene.
• The staff members appeared friendly and approachable, fostering a positive environment.
• The presence of plenty of staff suggested that residents received adequate attention and care.
• The management's understanding of COVID-19 protocols showed concern for safety during visitation restrictions.

Cons

• The husband only received thickened water as food, leading to significant weight loss due to swallowing difficulties.
• Communication with the staff was poor, especially for someone hard of hearing, compounded by their masks.
• The overall coordination among the staff could have been better; not all staff members seemed to engage with him effectively.
• The family felt frustrated with the lack of direct assistance from the whole staff.
• The experience navigating communication and care was primarily left to the daughter, indicating a lack of support for the family.

Review

Valley View Care Center, also known as Browning Manor Convalescent Hospital, has garnered mixed reviews from families who have entrusted their loved ones' care to this facility. While there are commendable aspects regarding cleanliness and staffing levels, several challenges have been highlighted that may impact the overall experience for residents and their families during a critical time of recovery.

Firstly, one of the more positive observations about Valley View is its cleanliness. The facility appears well-maintained despite being an older establishment. Families often look for assurance that their loved ones will reside in a hygienic environment, especially when battling health issues or recovering from significant medical events. The impression that there is an adequate number of staff members on duty further contributes to a sense of security. This perceived abundance of staff suggests that residents may receive more attention and assistance with their daily needs.

However, despite these encouraging signs, restrictions imposed due to the COVID-19 pandemic created significant limitations on family interactions. Visitors were only allowed to spend up to half an hour at a time with residents, which can feel inadequate for family members eager to support their loved ones through difficult times. While such measures are understandable given the public health crisis, they undoubtedly affected the emotional well-being of both patients and their families who crave personal interaction and reassurance during recovery.

An important concern raised pertains to the nutritional care provided at Valley View Care Center. For individuals with swallowing difficulties—a common issue among elderly patients—dietary management becomes critical. Unfortunately, it appears that the only food offered was thickened water, which alone may not suffice in addressing nutritional needs adequately. Residents like the husband of one reviewer experienced significant weight loss due to these dietary limitations while grappling with their swallowing challenges. Such circumstances can jeopardize recovery efforts and leave families feeling frustrated over insufficient attention towards comprehensive dietary solutions.

Communication challenges emerged as another area needing improvement within Valley View's operations. A noted difficulty involved hearing-impaired residents who struggle even more under current conditions where staff wear masks—an essential safety measure during the pandemic but one that obstructs verbal communication significantly. Families expressed concerns about how this barrier affects meaningful interactions between staff members and residents needing assistance or personal engagement throughout their stay in the facility.

Additionally, many families find themselves navigating complex healthcare systems on behalf of their loved ones while coping with emotional stressors related to illness or recovery processes. In this scenario, it appeared that communication breakdowns between family members and staff further complicated efforts to coordinate necessary services such as physical therapy or rehabilitation support essential for patient progress post-admission.

In conclusion, while there are notable strengths at Valley View Care Center related to cleanliness and staffing levels—elements crucial for any long-term care facility—the combination of restricted visitation policies due to COVID-19; limited nutritional options; communication barriers; and organizational inefficiencies indicates areas ripe for improvement within its operational framework. For families seeking quality care solutions for aging relatives or individuals recovering from severe health issues, understanding both aspects could provide valuable insights into making informed decisions about patient placement in similar convalescent environments moving forward.

Places of Worship

• Delano First Free Will Baptist Church (0.6 miles)
• Seventh Day Adventist Church Bilingual (0.8 miles)
• Iglesia Universal (1.1 miles)
• New Life Assembly (1.7 miles)
• Southern Baptist Convention (2.2 miles)
• Iglesia del Nazareno Vida Nueva McFarland (5.9 miles)
• Family Life Worship Center (5.9 miles)

Restaurants

• Taco Bell (0.7 miles)
• Nanay's Restaurant (0.8 miles)
• Super King (1.2 miles)
• Foster's Donuts (1.2 miles)
• Elmer's Drive-In (1.3 miles)
• El Cosalteco (1.4 miles)
• Oishi Teriyaki & Sushi (1.4 miles)

Physicians

• Gloria Nelson Center for Women & Children (0.7 miles)
• Triangle Eye Institute (0.8 miles)
• Delano Community Health Center (0.8 miles)
• Tolentino Leticia Rivera DDS (0.9 miles)
• Delano Family Care (1 miles)
• Delano Surgical Group (1 miles)
• Rahul Sharma MD (1.1 miles)

Pharmacies

• Rite Aid (0.8 miles)
• Delano Family Pharmacy (0.9 miles)
• Cole's Medical Arts Pharmacy (1 miles)
• Sticky Icky Delano Co-Op (1.2 miles)
• Walgreens (1.5 miles)
• Komoto Pharmacy (1.6 miles)
• Rite Aid (6.2 miles)

Hospitals

• North Kern South Tulare (0.9 miles)
• Delano Regional Medical Center (0.9 miles)

Parks

• Memorial Park (1 miles)
• Filipino Community Council Recreation Center (1.6 miles)
• Kalibo Park (1.9 miles)
• Albany Park (2.3 miles)
• Wasco Recreation & Parks District (14.1 miles)

Transportation

• Delano Area Rapid Transit (1.4 miles)
• Chennai express shuttle service (1.8 miles)
• Wasco Amtrak Station (13.4 miles)
• U-Haul Neighborhood Dealer (15.7 miles)

Cafes

• Tin Cup Coffee (18.6 miles)
• The Shop Cafe (18.8 miles)