Southern California Hospital At Culver City
Save3828 Delmas Terrace, Culver City, CA 90230
For more information about senior living options: (844) 490-3973
Southern California Hospital at Culver City elicits a wide range of patient experiences, but a throughline runs through many of the accounts: the quality and demeanor of the staff often makes a real difference. Several reviewers highlight that the nurses, aides, technicians, and transporters can be genuinely compassionate, respectful, and attentive. They describe staff who address concerns promptly, provide care with dignity, and create an atmosphere where patients feel seen and supported during often stressful moments in the emergency room and inpatients' rooms. In particular, there are strong appreciations for empathy and professionalism from frontline caregivers, with repeated praise for how they treated patients with respect and kindness. Some patients even express that they would "confidently elect to use SCH at Culver City again" based on their interactions with the staff, and a number of reviewers note that the ER staff were especially attentive and reassuring during their visits.
Across several stories, the ER experience is depicted as efficient and caring, even when the overall hospital environment is described as aged or imperfect. Patients recount that triage times were swift and that nurses and doctors moved decisively to make patients more comfortable. One reviewer lauds the overall ER care - "ER triage TAT was good. They immediately addressed my issues. They were swift with getting me comfortable." Others recount nurses and technicians who went above and beyond in the moment, addressing concerns promptly and escalating when necessary. Even as some reviews stress positive encounters, there is a clear sense that the ER can vary by night and by the case mix, but the dedication of many staff members shines through in these narratives.
Medical success stories also appear prominently. A gastric sleeve surgery on September 15 is described with warmth and gratitude toward the team: "the nurses, the doctors, the anesthesiologist were so nice and professional. They knew what they were doing after my surgery." Reviewers who underwent procedures emphasize not only technical competence but also the personal warmth of the care team - "many sweet faces" and a sense that the medical professionals were genuinely invested in the patient's recovery. The general sentiment in these accounts is that, when things align, patients feel well cared for and leave with visible improvements and a sense of appreciation for the staff's efforts.
However, the experience is far from uniformly positive. A number of reviewers describe painful and distressing episodes where pain management was delayed or insufficient, with complaints that there were times when "no doctors" were available or that nurses did not check on patients promptly. In some accounts, patients report unsanitary conditions, such as urine on the floor, a lack of empathy, or hostile behaviors that worsen an already stressful situation. One particularly alarming review recounts a range of concerning behaviors, including neglect in pain management, hostility among staff, miscommunication, and a perceived lack of basic hygiene. Another reviewer describes an environment that felt dirty and disorganized, with aggressive rhetoric about patient safety and care that left a lasting negative impression.
There is also a persistent thread about inconsistent care within the inpatient setting. Several patients report that call bells were ignored for long stretches, requiring patients to "SCREAM for help" or to wait tens of minutes - sometimes over 20 minutes - before assistance arrived. The variability is striking: some patients praise their final nursing shifts as "AMAZING" and note they were checked on regularly without using the call button; others recount administrative delays and broken communications that extended stays or complicated discharge planning. The same hospital environment that yields glowing praise for some nurses can also produce frustration in others when responsiveness and coordination break down.
Family experience and advocacy emerge as a prominent theme in multiple reviews. A number of accounts emphasize the necessity of being an advocate for loved ones, with reviews noting that you "have to be an advocate" to ensure timely updates, proper communication, and appropriate care. Some patients describe witnessing or hearing about discharges that were delayed, or about discharge planning that seemed disjointed from the actual clinical progress. One account details a family grappling with hours-long delays in locating a patient after transfer and with repeated questions about where a loved one was during a difficult transition. Taken together, these narratives underscore that even when clinicians are competent and compassionate, systemic issues - staffing pressures, communication gaps, and discharge delays - can undermine the patient and family experience.
In sum, Southern California Hospital at Culver City is portrayed as a facility where the caliber of individual caregivers often makes a meaningful difference. There are many stories of empathetic, respectful care and clinically competent treatment that leave patients feeling grateful and more confident about returning for future needs. Yet the hospital is also depicted as a place where inconsistencies - ranging from pain management delays to sanitation concerns to administrative and discharge bottlenecks - can shape the patient experience in a negative direction. The overall portrait is thus a nuanced one: dedicated, capable staff and moments of exceptional care sit alongside systemic challenges that can color a patient's perception of the hospital as a whole. For some, the balance tilts toward trust and willingness to return; for others, it serves as a cautionary tale about the importance of advocacy, clear communication, and steady, reliable care.
Southern California Hospital at Culver City is an assisted living community located in the vibrant city of Culver City, CA. Our community offers a range of amenities to make our residents feel comfortable and at home. Each room is fully furnished and comes equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication.
We understand the importance of good nutrition and offer restaurant-style dining with special dietary restrictions taken into consideration. Our dining room provides delicious meals prepared by our talented chefs, ensuring that each resident's dietary needs are met.
Our residents can enjoy spending time in our beautiful garden or outdoor space, perfect for relaxation and fresh air. We also have a small library where residents can indulge in their love for books.
At Southern California Hospital at Culver City, we prioritize the well-being of our residents and provide 24-hour supervision. Our dedicated staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. We also offer assistance with medication management and provide a mental wellness program to support the overall health of our residents.
In addition to our amenities and care services, we encourage an active lifestyle through resident-run activities and scheduled daily activities. Our community is conveniently surrounded by numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians' offices, and hospitals.
Whether you're looking for a comfortable place to call home or seeking quality care services for yourself or a loved one, Southern California Hospital at Culver City provides all the necessary amenities and care in a warm and welcoming environment.
Southern California Hospital At Culver City is located at 3828 Delmas Terrace, Culver City, CA 90230 in Los Angeles County, California
Southern California Hospital At Culver City on seniors.fyi includes 5 photos including images showing interior, lobby, office, workspace, seating area, waiting area, seating, entrance, and more.
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