Sheridan In Home Care

Pros

• The coordinator at Sheridan Care was knowledgeable and able to answer all questions effectively.
• Caregivers from Sheridan Care are nice, punctual, and provide needed assistance.
• The staff at Sheridan Care helps clients with daily activities and encourages more active lifestyles by taking them out shopping.
• The office staff at Sheridan Care are friendly and pleasant to work with.
• Andrew and Michelle from Sheridan Care have been extremely helpful, contributing positively to the overall experience.
• One reviewer expressed a willingness to recommend Sheridan Care to family and friends due to their satisfactory services.

Cons

• The agency is completely incompetent and unhelpful during a desperate time.
• Caregivers sent by Sheridan were not remotely qualified or vetted.
• The experience was horrific, making a stressful situation exponentially worse.
• There was a lack of communication regarding caregiver qualifications and interviews.
• A recommendation turned into an apology after the negative experience with the agency.
• Clients felt ignored despite repeatedly informing Sheridan about problems with care.

Review

Sheridan Care, a home care service provider, has garnered a mix of reviews from clients regarding their services. Many reviewers appreciated the knowledge and responsiveness of the agency's coordinators. One client noted that when seeking home care for a relative, the coordinator provided thorough answers to all questions and showcased a strong understanding of the services offered. This level of communication instilled confidence in the organization’s capabilities to cater to individual needs. The coordinator successfully arranged care for one client's sister, yet ultimately, this family member chose to go with another company located closer to her home due to transportation needs for physical therapy appointments.

However, there appears to be a significant concern regarding caregiver compensation and pricing transparency. Multiple reviewers pointed out that while Sheridan Care pays its caregivers $10 per hour, they charge clients $22 per hour for services rendered. Despite this mark-up, many clients reported generally positive experiences with the caregivers themselves—praising them for their punctuality and helpfulness in everyday activities. One reviewer highlighted how caregivers assisted with daily tasks and even took their loved ones on outings, which contributed positively toward fostering activity and engagement.

In stark contrast to these positive observations were several alarming critiques from other clients who had profoundly negative experiences with Sheridan Care. A particularly distressing account detailed how inadequate staffing led to severe complications during a critical transition period when one reviewer was trying to secure immediate assistance for an elderly father being discharged from the hospital. This reviewer expressed frustration over receiving unqualified caregivers who had not been properly vetted by Sheridan Care—a point they found unacceptable given the urgency of their situation.

The ongoing issues related to caregiver qualifications led this dissatisfied client to caution others against utilizing Sheridan Care's services. They lamented that repeated complaints about caregiver quality went unaddressed by the agency’s management team, highlighting systematic inadequacies within operations at crucial moments when family members are often most vulnerable and desperate for reliable help.

Despite these troubling narratives, some reviews reflected better interactions with specific employees at Sheridan Care. For example, one client mentioned having received excellent service from an assigned caregiver despite initial miscommunication regarding interviews prior to placement—a situation where they expected selections but did not receive candidates to assess beforehand. The exceptional performance of this particular caregiver managed to offset some concerns about procedural shortcomings within the selection process.

Overall, while some families shared positive testimonials emphasizing knowledgeable staff and dedicated caregiving personnel at Sheridan Care—acknowledging their ability to foster independence among those cared for—the agency also grapples with reputational challenges stemming from reports of incompetence during critical care transitions and questionable employment practices concerning caregiver qualifications. Prospective clients would do well to weigh both sides carefully before making decisions regarding home care needs; selecting an agency should ideally involve thorough research into experience quality alongside consultation feedback like those offered in these varying reviews.

This part of Culver City, California, offers a convenient and vibrant community for senior living. With multiple pharmacies nearby such as CVS, Kaiser WLA, Rite Aid, and Walgreens, access to medication and healthcare services is easily accessible. There are also various dining options ranging from fast food at In-N-Out Burger to more upscale options like The Apple Pan and Urth Caffé-Beverly Hills. Nearby cafes like Go Get Em Tiger and Chocolate Bash provide cozy spots to enjoy a cup of coffee or tea. In terms of healthcare, the Kaiser Permanente West Los Angeles Medical Center is in close proximity. Additionally, there are several parks for outdoor activities and relaxation, including Roxbury Memorial Park and Kenneth Hahn State Recreational Area. For entertainment, theaters such as AMC Century City 15 and Cinemark 18 are just a short drive away. Overall, this area offers a mix of amenities that cater to the needs of seniors looking for a comfortable and active lifestyle in Culver City.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Kaiser WLA Pharmacy (1.2 miles)
• Rite Aid (1.2 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)

Restaurants

• In-N-Out Burger (0.2 miles)
• Chick-Fil-A (1 miles)
• The Apple Pan (2.4 miles)
• Urth Caffé-Beverly Hills (2.5 miles)
• Din Tai Fung (2.7 miles)
• The Honor Bar (2.8 miles)
• Ramen Nagi (2.8 miles)

Cafes

• Go Get Em Tiger (0.6 miles)
• Chocolate Bash (2.4 miles)
• Blue Bottle Coffee (2.7 miles)
• Starbucks (3 miles)
• Alfred Coffee Beverly Hills (3.2 miles)
• Joan's on Third (3.3 miles)
• Verve Coffee Roasters (3.4 miles)

Hospitals

• Kaiser Permanente West Los Angeles Medical Center (1.2 miles)

Places of Worship

• King Fahad Mosque (1.6 miles)

Parks

• Roxbury Memorial Park (2.3 miles)
• Kenneth Hahn State Recreational Area (2.5 miles)
• Beverly Gardens Park (3.2 miles)
• Westwood Park (3.7 miles)
• Bluff Creek Fields Dog Park (3.8 miles)
• Pan Pacific Park (3.9 miles)
• Penmar Recreation Center (4 miles)

Theaters

• AMC Century City 15 (2.7 miles)
• Cinemark 18 and XD (3.4 miles)
• AMC The Grove 14 (3.6 miles)

Physicians

• Kaiser Permanente Culver Marina Medical Offices (2.8 miles)
• UCLA Stein Eye Institute Westwood (4.1 miles)