The Rowland
Save330 West Rowland Street, Covina, CA 91723
For more information about senior living options: (844) 490-3973
At The Rowland, the monthly cost for a private room is set at $5,000, positioning it above both Los Angeles County and the broader California average. In comparison, Los Angeles County reflects a monthly rate of $4,197, while the state average stands at $3,939. This pricing indicates that The Rowland offers a premium experience that may encompass enhanced services and amenities tailored to meet residents' needs. While it comes at a higher price point than surrounding options, many may find value in the quality of care and environment provided.
| Floor plans | The Rowland | Los Angeles County | California |
|---|---|---|---|
| Private | $5,000 | $4,197 | $3,939 |
Rowland Convalescent Hospital draws a striking mix of impressions from those who have interacted with it, weaving together praise for compassionate care and clean, well-kept surroundings with alarming accounts of neglect and danger. A recurring thread among many reviewers is that the facility can feel like a place of real comfort and competent staff, where residents are treated with kindness, meals are appreciated, and families find reassurance in a well-maintained environment. Several visitors describe Rowland as a standout option in its category, with owners who are hands-on and staff who demonstrate dedication. The facility is frequently described as clean, well-decorated, and attentive to residents' needs, and the care teams - physicians, nurses, therapists, and rehab specialists - are applauded for their professionalism and warmth.
Yet the same stories cannot escape the gravity of serious negative experiences aired by some families. One reviewer warned outright not to send a loved one here, painting a deeply troubling picture of safety violations and neglect. Allegations included sexual harassment by the owner during a meeting with family, an outright refusal to stop inappropriate behavior despite being asked by the ombudsman and staff, and, on the nursing side, call bells ignored by a nurse named Benji, leaving a resident without timely assistance. The fear escalated when a roommate's drunk son verbally accosted the reviewer's aunt and another roommate threatened to kill her, with purported inaction by the staff to stop or prevent harm. Such accounts cast a stark contrast to the more favorable portrayals and suggest that, in some cases, the environment can become unsafe and disrespectful for residents.
In contrast, a broader collection of reviews emphasizes Rowland as a place where care is consistently attentive, environments are kept clean, and staff strive to be responsive to patient needs. These narratives stress that the facility maintains a comfortable setting and that safety protocols are taken seriously. Families recount nurses and care teams who are generally professional, compassionate, and engaged in the residents' well-being, acknowledging that effective communication with staff sometimes requires proactive follow-up. Nevertheless, even among these positive testimonies, there's an undercurrent that staying involved and monitoring progress remains essential to ensuring timely updates and quality care.
The tone of the positive reviews is amplified by repeated tributes to the owners, Tony and Gabriel, who are described as accessible and caring. Reviewers express appreciation for the hands-on leadership and for staff members who go above and beyond. Names like Oscar, Sona, Grant, December, Angela, Wilson, Roberto, and Patrick surface as examples of personnel who left a lasting, favorable impression during a loved one's stay. The rehab and therapy teams - particularly the rehab staff and therapists - are singled out for helping patients regain strength and confidence. A sense of family emerges in these accounts: patients and families feel respected, heard, and well-supported by a team that genuinely seems to value the residents' dignity and progress.
A series of updates from long-term residents' families adds nuance to the overall impression. One account details a father's stay spanning several months, praising the care as excellent, though acknowledging that no facility is perfect. This reviewer highlights the facility's ongoing improvement and the involvement of the owners and staff in the patient's rehabilitation, including a specific nod to a rehabilitative nurse named Giovanni and the overall effectiveness of the care team. Another update describes the experience of a loved one in hospice care, praising the staff's kindness and the quality of service even when the building itself appears dated. The sentiment here echoes a belief that, for many, Rowland delivers compassionate care and a supportive atmosphere during challenging times, and that the human element matters as much as the physical setting.
Financial and regulatory dimensions also appear in the narrative, particularly in discussions about Medi-Cal and related protections. One reviewer describes navigating spousal impoverishment rules to keep a parent at home while enabling the other parent to receive nursing care, stressing the value of fighting for entitlements and seeking advocacy when needed. The life-events thread - bereavement, hospice, and long-term care planning - runs through multiple posts, with several families emphasizing the importance of staying informed, seeking ombudsman help, and pursuing due process when dealing with medical decisions or insurance redeterminations. These insights reflect real-world complexities that families face when coordinating care for aging relatives and underscore Rowland's position within a complicated health-care landscape.
Amid the contrasts, a recurring theme is the emphasis on advocacy and family involvement. Some reviewers indicate that Rowland's staff are responsive and caring, but they encourage families to stay engaged, to communicate openly with the team, and to tap resources like ombudsmen when necessary. The idea that the facility can be a best-case scenario - especially for those navigating hospice, recuperation, or Medi-Cal-assisted care - is balanced against warnings that neglect and unsafe situations can occur if vigilance lapses. The personal testimonials about the quality of meals, the cleanliness of the building, and the warmth of particular staff members coexist with cautions about safety lapses and the potential for mistreatment, painting a mosaic that invites readers to weigh both the joys and the risks.
In sum, Rowland Convalescent Hospital emerges as a place of strong dichotomies. For many families, it represents a dependable, compassionate, and well-run environment where residents receive attentive care, the facility looks inviting and well maintained, and staff members - especially the hands-on owners and engaged therapists - make a meaningful difference in recovery and day-to-day comfort. For others, it represents a cautionary tale about neglect, unsafe practices, and abuse, underscoring the need for vigilant oversight and firm advocacy. The common thread across the narratives is clear: there is no one-size-fits-all verdict. Prospective families should prepare for a range of possible experiences, cultivate open lines of communication with the care team, stay actively involved in daily care decisions, and leverage ombudsman services and Medi-Cal resources as they navigate this transition. The best-informed choice will come from visiting, asking detailed questions, and listening to both the success stories and the warnings to understand how Rowland might serve a particular loved one's needs.
The Rowland in Covina, CA is an assisted living community that offers a wide range of amenities and care services to its residents. With a focus on providing a comfortable and enjoyable living environment, The Rowland offers beauty salon services, cable or satellite TV, computer center access, and fully furnished accommodations.
Residents can also take advantage of the community-operated transportation for outings and appointments, as well as move-in coordination services. The outdoor space includes a garden for residents to enjoy, while the fitness room and gaming room provide opportunities for physical activity and social interaction.
The on-site dining room offers restaurant-style dining with special dietary restrictions taken into consideration. Additionally, there is a small library for quiet reading time and a wellness center for individuals who wish to maintain their mental well-being.
Care services at The Rowland include 24-hour call systems and supervision to ensure the safety and comfort of residents. Assistance with daily activities such as bathing, dressing, and transfers is also provided. Medication management and diabetes diet support are available to those in need.
Residents can participate in a variety of activities organized by the community concierge, including fitness programs, planned day trips, and resident-run activities. Daily scheduled activities are also offered to keep residents engaged and entertained.
The location of The Rowland is convenient with several amenities nearby. There are five cafes, two parks, 14 pharmacies, one physician's office, five restaurants, one place of worship within close proximity to the community. Additionally, there are two hospitals nearby in case of medical emergencies.
Overall, The Rowland in Covina provides a comprehensive range of amenities and care services designed to enhance the quality of life for its residents.
This part of Covina, California offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. With several hospitals and pharmacies nearby, residents can easily access medical care and prescriptions. There are also plenty of cafes, restaurants, and parks for seniors to enjoy leisurely outings and social activities. Places of worship are within a short drive for those seeking spiritual connections. Additionally, there are several physicians' offices in the area for regular healthcare needs. The presence of theaters and transportation options provide opportunities for entertainment and mobility. Overall, this neighborhood provides a well-rounded environment for seniors looking to live comfortably and maintain an active lifestyle.
At The Rowland, the monthly cost for a private room is set at $5,000, positioning it above both Los Angeles County and the broader California average. In comparison, Los Angeles County reflects a monthly rate of $4,197, while the state average stands at $3,939. This pricing indicates that The Rowland offers a premium experience that may encompass enhanced services and amenities tailored to meet residents' needs. While it comes at a higher price point than surrounding options, many may find value in the quality of care and environment provided.
The Rowland is located at 330 West Rowland Street, Covina, CA 91723 in Los Angeles County, California
The Rowland on seniors.fyi includes 10 photos including images showing interior, decor, flag, lighting, spacious, living room, natural light, waiting area, and more.
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