Meadows Ridge Care Center

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Meadows Ridge Care Center Meadows Ridge Care Center Meadows Ridge Care Center

Meadows Ridge Care Center

1700 East Washington Street, Colton, CA 92324

For more information about senior living options: (844) 490-3973

3.2 from 53 reviews
5 stars
24
4 stars
4
3 stars
2
2 stars
2
1 stars
21

Skilled Nursing Facility

Overall Review of Meadows Ridge Care Center

Pros

  • pro Meadows Ridge is a smaller facility that makes visitors feel right at home.
  • pro The staff at Meadows Ridge is new, welcoming, and caring.
  • pro This facility hands down is equivalent to Loma Linda East Campus.
  • pro The staff is friendly, with great activities, and truly cares for patients, being very attentive to their needs.
  • pro Meadows Ridge would be a great fit for her.
  • pro There are awesome nurses and administrators here who truly care.

Cons

  • pro The DON is very rude and intentionally hangs up the phone; there is no phone etiquette.
  • pro The facility is understaffed and extremely lazy.
  • pro The CNAs do not change the patients at all, and the LVNs don't even do their jobs.
  • pro The food is terrible.
  • pro Most employees do not do their jobs.
  • pro The staff is incompetent.
  • pro Patients lie in urine for hours at a time.
  • pro The facility should be shut down.

Review

The collection of reviews about Meadows Ridge (and its predecessor, Western Healthcare Center) paints a portrait of a facility that elicits strongly diverging experiences. On one end, some families describe a small, home-like atmosphere with caring staff and clean surroundings, while on the other, many recount neglect, safety concerns, and communication breakdowns that leave loved ones at risk. The contrast is so pronounced that readers are left weighing the possibility that the same place can be both a reassuring haven for some and a dangerous disappointment for others. A frequent thread in the harsher critiques is that the facility has faced management and staffing challenges, with several reviewers noting a recent change of name as part of responding to multiple complaints.

Many families report serious concerns about neglect and slow responses to call buttons. One reviewer describes a pattern where "it takes them 2 or more hours" to respond to a call for help, and another notes that staff often yell in the hallway rather than communicating calmly. Bathing, cleanliness, and basic hygiene are cited as problem areas by multiple posters: bathrooms left unclean, a lack of routine personal care, and rooms or mattresses not prepared to meet a resident's needs. The tone in several posts is urgent and admonitory, with strong warnings to avoid placing a loved one in the facility. The sentiment is reinforced by anecdotes of insufficient safety measures - such as bed rails not being used when needed - and by complaints that staff are not consistently attentive or respectful in their interactions with patients and families.

A particularly troubling subset of reviews focuses on aggressive or dangerous incidents and inadequate medical attention. Several reviewers allege that patients have been harmed or left in unsafe conditions - cases range from a patient being found bound to a bed to reports of broken ribs and a lack of timely wound care or proper turning and repositioning. Some accounts describe patients on restricted diets (pur?ed meals) or isolation due to infections like C-diff, with family members reporting that therapies or regular assessments were not conducted as expected. The discharge process is another sore point for many, with complaints about delayed or incomplete discharge orders and poor coordination with hospitals or physicians, which can leave families feeling stranded or uncertain about when a loved one will be released or what services will be in place afterward.

Against this backdrop of negative experiences, several reviewers offer a starkly different impression. A number of postings describe Meadows Ridge as a smaller facility that feels "like home," with staff described as welcoming and caring, and the facility praised for cleanliness and a pleasant overall environment. Some reviewers recount positive relationships with particular staff members - Rita is named in one account as someone who provided meaningful support during a hospice stay, including a comforting hug after a loved one's passing. In other narratives, patients and families speak highly of the care they received during specific hospital-to-facility transitions, or of particular individuals who delivered compassionate attention during short stays, including praise for helpful communications, good meals, and attentive activity staff who kept residents engaged.

The stories about management, administration, and accountability add another layer of complexity. A recurring theme is name changes and perceptions that the facility changes branding in response to complaints. One reviewer emphasizes that Meadows Ridge used to be Western Healthcare Center, implying that the organization has attempted to distance itself from prior negative feedback. Other posters recount lengthy, frustrating exchanges with case managers, nurses, and supervisors - accounts that describe difficulties obtaining timely responses, scheduling meetings with department heads, or getting a clear plan of care. The frustration sometimes escalates into strong accusations about staff attitude, interruptions by management, or threats of calling the police when concerns arise, further underscoring the perceived gap between family expectations and what is actually delivered.

Environment and day-to-day operations emerge as another area with mixed assessments. Some reviewers report that the facility is clean, welcoming, and well-maintained, with positive remarks about activities and a general sense of warmth. Others point to specific, troubling conditions within the same facility, noting messy rooms, mismanaged equipment, and inconsistent access to essential services such as timely baths or even basic documentation like call lights being within reach for a resident who cannot easily reach them. The inconsistency across reviews makes it hard to form a single, definitive impression: a place that can feel like a comforting home to some and a hazardous or neglected environment to others.

Overall, the body of feedback suggests that families and potential residents should approach Meadows Ridge with careful, proactive due diligence. Prospective visitors are advised to tour with questions ready about staff ratios, response times to calls, and safety practices (including bed rails and turning schedules), as well as about discharge planning and coordination with hospitals or physicians. If choosing this facility, it would be prudent to request direct conversations with the administrator or director of nursing, verify recent inspection or compliance records, and seek references from other families who have recent experience there. The reviews collectively imply that outcomes at this facility are highly variable: some residents seem to thrive under attentive care and respectful staff, while others encounter neglect, safety issues, and communication breakdowns that can lead to serious family concerns.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (17 miles away) Ontario International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Meadows Ridge Care Center is an assisted living community located in the vibrant city of Colton, California. Our community offers a wide range of amenities and care services to ensure that our residents live comfortable and fulfilling lives.

For our residents' convenience and enjoyment, we provide a beauty salon where they can pamper themselves, as well as cable or satellite TV for their entertainment. Community operated transportation is available for their ease of movement, along with transportation arrangement services to doctors appointments. We also have a computer center equipped with Wi-Fi/high-speed internet access to keep residents connected.

Our dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by our experienced culinary team. Special dietary restrictions are accommodated to ensure everyone's needs are met. In addition, residents have access to a fully furnished kitchenette in their own private space.

To promote physical well-being, our fitness room is available for exercise routines tailored to seniors' needs. A wellness center is also ready to assist with any health concerns or questions. For recreational activities, we offer a gaming room, small library, and outdoor spaces where residents can relax and enjoy nature.

We prioritize the safety and well-being of our residents by providing 24-hour call system supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also ensures medication management and mental wellness programs are implemented effectively.

Within close proximity to Meadows Ridge Care Center are various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options (for both medical and non-medical purposes), places of worship, theaters, and hospitals. Residents have easy access to the services they need within their community.

At Meadows Ridge Care Center in Colton, CA, we strive to create an environment where our residents feel supported and valued while maintaining their independence. We offer a range of amenities and care services designed to enhance their quality of life and provide peace of mind to their families.

Nearby Places of Interest

Physicians

  • Pacific Eye Institute ( Formerly Inland Eye Institute) (0.2 miles)
  • Elmer Reymond Symonett (0.7 miles)
  • Bones and Spine Surgery (0.8 miles)
  • Macias Eye Medical Centers (1.8 miles)
  • Loma Linda University Children's Hospital (2 miles)
  • Loma Linda University Physician Referral (2.1 miles)
  • Loma Linda University Family Medical Group (2.8 miles)

Pharmacies

  • Rite Aid (0.4 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • Rite Aid (3.2 miles)
  • Walmart Pharmacy (3.2 miles)
  • Mountain View Pharmaceuticals (3.3 miles)
  • Caremark Rx (3.9 miles)

Places of Worship

  • Azure Hills Seventh-Day Adventist Church (1.2 miles)
  • National Association of Seventh Day Adventist Dentists (2 miles)
  • Crosswalk Church (3.6 miles)
  • The Refuge Bible Fellowship (4.5 miles)
  • Packinghouse Church (5.4 miles)

Restaurants

  • McDonald's (1.4 miles)
  • P&G World Famous Burgers (2 miles)
  • Najwa's Mediterranean Cuisine (2.2 miles)
  • Poke Bar (2.2 miles)
  • BJ's Restaurant & Brewhouse (2.3 miles)
  • In-N-Out Burger (2.5 miles)
  • A Dong Vietnamese Cuisine (3.3 miles)

Transportation

  • The Colton Diamonds (2.1 miles)
  • San Bernardino Transit Center (3.6 miles)

Cafes

  • Starbucks (2.6 miles)
  • Starbucks (3.8 miles)
  • Viva La Boba (4 miles)
  • Stell Coffee & Tea Company (5.2 miles)
  • Starbucks (5.4 miles)
  • Starbucks (5.9 miles)
  • Starbucks (6.5 miles)

Hospitals

  • Jerry L Pettis Memorial (2.8 miles)
  • Loma Linda Ambulatory Care Center (3.7 miles)
  • Mountain View Surgery Center (3.8 miles)
  • San Bernardino Medical Group (5.8 miles)
  • Pacific Park Convalescent Center of San Bernardino (5.9 miles)
  • Vantage Oncology (6.2 miles)

Parks

  • Leonard Bailey Park (3.9 miles)
  • Brookside Park (5.1 miles)

Theaters

  • Regal San Bernardino & RPX (4.1 miles)
  • Mountain Grove 16 (5.6 miles)
  • Studio Movie Grill (6.6 miles)

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