Country Villa Claremont Health Center

590 South Indian Hill Boulevard, Claremont, CA 91711

For more information about senior living options: (844) 490-3973

4.9 from 62 reviews
5 stars
57
4 stars
4
3 stars
0
2 stars
0
1 stars
1

Skilled Nursing Facility

Overall Review of Country Villa Claremont Health Center

Pros

  • pro The staff are wonderful and the atmosphere is great, with residents treated very well.
  • pro The staff are friendly yet professional.
  • pro Claremont Heights is highly recommended by visitors in need of a nursing home.
  • pro Visiting is easy at Claremont Heights.
  • pro Since the management change, visitors can come at any time and be seen.
  • pro The new management inspires confidence that family members will be well cared for.
  • pro The check-in process is fast and seamless, and the environment feels homelike.
  • pro The facility is clean, and the staff are kind and helpful.
  • pro Therapists are exceptionally caring and supportive, encouraging residents to keep moving within safety.
  • pro The staff are attentive and responsive, keeping residents comfortable.
  • pro Front desk staff are pleasant, and the lobby and overall atmosphere feel welcoming.
  • pro Nurses are attentive, professional, and genuinely caring.

Cons

  • pro The staff are rude on the phone.
  • pro They fail to respond to calls for assistance.
  • pro They do not provide medications on time.
  • pro There is little to no privacy.
  • pro They failed to isolate patients per doctors' instructions.
  • pro The reviewer does not recommend Country Villa.

Review

Across a long line of messages from families and friends, Claremont Heights Nursing Center emerges as a place where warmth, attentiveness, and a calm, well-kept environment meet the practical needs of residents and visitors. The consensus is clear: the staff are consistently kind, patient, and professional, and the facility itself feels welcoming and well cared for. Several reviewers highlight that their loved ones have received thoughtful, human-centered care, with many noting that the care teams go beyond basic duties to provide real reassurance to families during challenging transitions.

A unifying theme is the ease of visiting and the sense that the facility is accessible to loved ones. Reviewers repeatedly mention how easy it is to visit, whether dropping by for a routine check-in or spending a little longer with a mom or dad who is adjusting after a hospital stay or a stroke. Many describe a welcoming process upon arrival - friendly greetings at the front desk, nurses and aides who make eye contact and engage warmly, and a clean, orderly environment that already feels like a home. One visitor described a smooth check-in experience, with a front desk staff member who was "so sweet and helpful," and another noted that the facility smells clean, not like a typical nursing home. This accessibility and the sense of being quickly recognized by the staff appear repeatedly as factors that ease the stress families feel when they come to visit.

The improvements brought by leadership changes are a recurring optimism in these notes. Several reviewers point to easier, more flexible visiting hours and a shift away from rigid, time-slot-based access. Phrases like "the new management gave you confidence that your family members will be well cared for" signal that changes in administration have helped create a more welcoming and responsive environment. Families feel reassured when visiting is not restricted or tightly scheduled, and they appreciate staff who make space for family presence and involvement in care planning. In scenarios where a resident is navigating rehab or recovery after a serious event, this flexibility and attentiveness translate into tangible reassurance for anxious relatives.

Therapists, nurses, and front-line staff are repeatedly singled out for praise. Reviewers describe therapists as exceptionally caring and dedicated, especially for residents who have faced significant health challenges like strokes. The staff are portrayed as attentive to comfort and safety, with a willingness to accommodate specific requests from families - such as allowing a room fan to help a resident stay comfortable, or adjusting routines to better suit individual needs. The nursing teams are described as thorough, communicative, and proactive about health checks, with families noting that staff stay on top of questions and provide clear explanations about care plans. The overall tone is that of a well-coordinated team where every member - from reception to the nurses' station to the therapy gym - looks out for residents.

Cleanliness and atmosphere consistently reinforce the sense of a well-run facility. Visitors describe rooms and common areas as clean and well kept, with several noting distinct attention to hygiene and safety. The facility is praised for a pleasant, orderly environment where residents are kept comfortable and respected. A number of reviewers mention pleasant sensory details - the absence of overpowering smells and a generally fresh, inviting atmosphere - that help make daily life feel calmer and more dignified for those living there. The physical setting contributes to the impression that Claremont Heights is a place that treats residents like family, not just patients.

Personal experiences at the bedside further illustrate the positive impact of staff dedication. Stories about compassionate interactions - nurses who engage with a resident in a meaningful way, staff who respond promptly to questions, and receptionists who help visitors feel at ease - paint a picture of a community where people are seen and heard. For families, this translates into reassurance during visits, confidence in the oversight of their loved ones, and gratitude for staff who remember names, preferences, and care routines. One visitor highlighted how the nurses were particularly attentive to a mother with dementia, engaging with her at the nurses' station and making her feel welcome even as family members stepped away.

It is important to acknowledge that within this collection of reviews there is at least one contrasting perspective. A commenter referring to Country Villa rather than Claremont Heights describes a negative experience: rude phone interactions, delayed responses to calls for assistance, medication timing issues, and concerns about privacy and isolation practices. The reviewer explicitly states they would not recommend that facility. This note offers a helpful counterpoint that, even in a landscape where many experiences are very positive, experiences can vary, and not every stay will meet every expectation. It serves as a reminder that kindness and quality of care, while prevalent in these notes, are not universal absolutes across facilities.

Overall, the impression left by these testimonials is one of strong, steady satisfaction with Claremont Heights. Families repeatedly emphasize the combination of professional, compassionate care and a clean, friendly environment. The staff's responsiveness, the willingness to accommodate families, and a culture of patient-centered attention appear to be the hallmarks of the experience. While experiences at Country Villa are not uniform - positive in many notes but not without significant criticisms in at least one review - the shared thread across the majority of remarks about Claremont Heights is clear: residents are treated with humaneness, staff are consistently courteous and capable, and the facility operates with a sense of warmth and diligence that families value deeply during difficult times.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (7 miles away) Ontario International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Country Villa Claremont Health Center is an assisted living community located in the charming city of Claremont, CA. Our community offers a wide range of amenities and care services to ensure that our residents are comfortable, happy, and well taken care of.

Some of the amenities we provide include a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, community operated transportation for easy access to nearby destinations, a computer center for staying connected with loved ones, and a dining room where delicious meals are served restaurant-style.

To promote physical well-being, we have a fitness room equipped with exercise equipment and a wellness center for various health programs. In addition, residents can enjoy outdoor space in our beautiful garden. For leisure activities and socialization opportunities, we offer a gaming room, small library, and resident-run activities. Wi-Fi/high-speed internet is available throughout the community.

Our care services include 24-hour call system and supervision to ensure the safety and security of our residents. We also provide assistance with daily living activities such as bathing, dressing, and transfers. Our dedicated staff assists with medication management and meal preparation according to special dietary restrictions including diabetes diet. A mental wellness program is also available to address emotional well-being.

Transportation arrangement is provided for non-medical needs as well as transportation to doctors' appointments. Move-in coordination is offered to make the transition into our community seamless.

Nearby our community, there are various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters for entertainment purposes The presence of multiple hospitals in close proximity ensures quick access to medical facilities if needed.

At Country Villa Claremont Health Center, we strive to provide a warm and welcoming environment where seniors can thrive with personalized care services tailored to their individual needs.

Nearby Places of Interest

Restaurants

  • Bardot (0.8 miles)
  • Lazy Dog Restaurant & Bar (1.6 miles)
  • McDonald's (1.7 miles)
  • The Hat (2.1 miles)
  • Old Stump Brewing Co. (2.2 miles)
  • McDonald's (2.6 miles)
  • Titan Burgers Chino (4.1 miles)

Theaters

  • AMC DINE-IN Montclair Place 12 (1.4 miles)
  • Harkins Theatres Chino Hills 18 (5.2 miles)

Transportation

  • Montclair Metrolink Station (1.5 miles)
  • Pomona Station (2.1 miles)
  • Ontario International Airport - Terminal 2 (7.1 miles)
  • Baggage Claim T2 (7.1 miles)
  • Ontario International Airport (ONT) (7.6 miles)
  • Ontario Int'L-Terminal 4 (7.7 miles)
  • Baggage Claim T4 (7.7 miles)

Physicians

  • The Robert & Beverly Lewis Family Cancer Care Center (1.6 miles)
  • Inland Neurosurgery Institute (1.7 miles)
  • Chapparal Medical Group (1.8 miles)
  • Heavenly 3D 4D Ultrasounds (2.9 miles)
  • Tarick Smaili, MD (3.4 miles)
  • Womens View Medical Group (4 miles)
  • Baby Bump Studios (4 miles)

Places of Worship

  • Charisma Life Church (1.6 miles)
  • First Presbyterian Church Upland (4 miles)
  • St Anthony's Catholic Church (5.1 miles)
  • Real Life (7 miles)
  • Crosspoint Church (7.1 miles)
  • BAPS Shri Swaminarayan Mandir (7.6 miles)

Pharmacies

  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.7 miles)
  • Rite Aid (2.9 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.1 miles)

Hospitals

  • Pomona Valley Hospital Medical Center (2 miles)
  • San Antonio Community Hospital Maternity Information Services (4.8 miles)
  • Casa Bonita (4.8 miles)
  • San Antonio Medical Center (4.9 miles)

Cafes

  • Starbucks (2.3 miles)
  • Omomo Tea Shoppe (5.3 miles)
  • Starbucks (5.5 miles)
  • Panera Bread (5.9 miles)
  • Starbucks (6.3 miles)
  • The Coffee Bean and Tea Leaf (6.9 miles)
  • Starbucks (7.4 miles)

Parks

  • Citrus Park (3.1 miles)
  • Ruben S Ayala Park (5.2 miles)
  • Frank G. Bonelli Regional Park (5.6 miles)
  • Pantera Park (6.5 miles)
  • Chino Hills Community Park (6.6 miles)

Frequently Asked Questions

Where is Country Villa Claremont Health Center?

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