The Claremont Hacienda

Pros

• The staff at The Claremont Hacienda is caring and concerned about their residents, building relationships with them.
• Oak Park Manor has a friendly staff that provides great care services.
• The caregivers at Oak Park Manor are wonderful caretakers who provide excellent care for the residents.
• The facility at Oak Park Manor is clean and feels like a home, not a hospital.
• The nurses and caregivers at this facility are warm, caring, and loving towards the residents.
• The staff at Oak Park Manor is very attentive and treats residents with utmost respect and kindness.
• The director at Oak Park Manor is kind, helpful, and goes above and beyond to assist families with paperwork and other needs.
• The staff at Oak Park Manor creates a positive environment for residents by offering activities, good meals, and consistent care providers.
• Some of the community members have found The Claremont Hacienda to be a warm and caring facility with friendly staff.
• Despite being an older looking facility, some individuals appreciate the smaller size of Oak Park Manor as it provides a more intimate setting for residents.

Cons

• The staff at Oak Park Manor did not take the family's concerns seriously and did not provide proper care for their loved one.
• One reviewer had a negative experience with bed sores developing in their mother while she was at Oak Park Manor.
• The reviewer did not believe that Oak Park Manor had a good handle on how they care for their residents and would not recommend the facility.
• Another reviewer felt that the staff at Oak Park Manor were limited and it was not a good fit for their mother's condition.
• A reviewer mentioned that Oak Park Manor was more expensive than they could afford.

Review

The Claremont Hacienda is a senior living community that has left a positive impression on several individuals. During a walkthrough, one reviewer noted the caring and concerned nature of the staff. They were impressed by the staff's relationship with residents and their active efforts to remodel and improve the facility. The outdoor area, although aging, still provided a pleasant space for residents. Additionally, the food was reported to be satisfactory.

However, it is important to note that Oak Park Manor, which was under different ownership before its name change, did not receive similar praise. One commenter expressed dissatisfaction with the staff's response to concerns about their loved one's care at Oak Park Manor. Belongings went missing regularly and hygiene was an issue. It appeared that communication between staff and families was lacking as well. This reviewer strongly advised against choosing this facility.

On the other hand, another individual had a positive experience with The Claremont Hacienda for their father's care. The small size of the facility allowed for personal attention from the staff who assisted residents in various activities and provided customized meals based on dietary needs. The cleanliness of the facility also stood out positively to this reviewer.

Another reviewer also praised the friendly staff at Oak Park Manor for taking excellent care of their mother. They expressed relief and gratitude knowing that their loved one was safe and well-cared for.

Unfortunately, there were negative experiences shared as well. One person stated that their mother developed bed sores during her one-month stay at Oak Park Manor, indicating inadequate care. There were also concerning reports of locking residents in their rooms for protection and overall poor attention given to residents' needs.

A mixed review came from someone who felt conflicted after touring Oak Park Manor before its transition into The Claremont Hacienda. While they liked some aspects of the facility such as friendly administrators, they raised concerns about ongoing construction and limited staff availability for patients with specific conditions.

There were some positive remarks about Oak Park Manor being a warm and caring facility with wonderful staff and caregivers. The cleanliness and home-like environment were appreciated by one reviewer.

Lastly, a reviewer praised the full-time nurse on staff at The Claremont Hacienda and the consistent care providers assigned to their grandfather. They found the food to be good, noted the presence of an outdoor area, and appreciated the convenient location.

In summary, there is a mix of positive and negative feedback regarding both Oak Park Manor and The Claremont Hacienda. While some reviewers had pleasant experiences with caring staff, personalized attention, and enjoyable activities, others reported issues such as missing belongings, inadequate care, and unsatisfactory responses from staff. Prospective residents or their families are encouraged to thoroughly research these facilities before making a decision.

This part of Claremont, California, offers a variety of amenities and services that cater to senior living needs. There are multiple restaurants nearby, providing convenient dining options for residents. Additionally, there are theaters for entertainment and transportation options such as the Metrolink Station and Ontario International Airport within a reasonable distance. Several places of worship are also available for spiritual fulfillment. In terms of healthcare, there are reputable physicians, pharmacies, and hospitals in close proximity to ensure quality medical care. For leisurely activities, there are cafes and parks where residents can relax and socialize. Overall, this part of Claremont provides a well-rounded community for seniors looking to settle in a comfortable and convenient location.

Restaurants

• Bardot (0.7 miles)
• Lazy Dog Restaurant & Bar (1.5 miles)
• McDonald's (1.5 miles)
• The Hat (1.9 miles)
• Old Stump Brewing Co. (2.3 miles)
• McDonald's (2.4 miles)
• Titan Burgers Chino (4.1 miles)

Theaters

• AMC DINE-IN Montclair Place 12 (1.2 miles)
• Harkins Theatres Chino Hills 18 (5.3 miles)

Transportation

• Montclair Metrolink Station (1.3 miles)
• Pomona Station (2.2 miles)
• Ontario International Airport - Terminal 2 (7 miles)
• Baggage Claim T2 (7 miles)
• Ontario International Airport (ONT) (7.5 miles)
• Ontario Int'L-Terminal 4 (7.6 miles)
• Baggage Claim T4 (7.6 miles)

Places of Worship

• Charisma Life Church (1.7 miles)
• First Presbyterian Church Upland (3.8 miles)
• St Anthony's Catholic Church (4.9 miles)
• Crosspoint Church (7.1 miles)
• Real Life (7.1 miles)
• BAPS Shri Swaminarayan Mandir (7.7 miles)

Physicians

• The Robert & Beverly Lewis Family Cancer Care Center (1.8 miles)
• Inland Neurosurgery Institute (1.8 miles)
• Chapparal Medical Group (2 miles)
• Heavenly 3D 4D Ultrasounds (2.7 miles)
• Tarick Smaili, MD (3.3 miles)
• Womens View Medical Group (3.8 miles)
• Baby Bump Studios (3.8 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.5 miles)
• Rite Aid (2.8 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.9 miles)

Hospitals

• Pomona Valley Hospital Medical Center (2.1 miles)
• San Antonio Community Hospital Maternity Information Services (4.6 miles)
• San Antonio Medical Center (4.8 miles)
• Casa Bonita (4.9 miles)

Cafes

• Starbucks (2.4 miles)
• Omomo Tea Shoppe (5.5 miles)
• Starbucks (5.7 miles)
• Panera Bread (6 miles)
• Starbucks (6.2 miles)
• The Coffee Bean and Tea Leaf (7.1 miles)
• Starbucks (7.2 miles)

Parks

• Citrus Park (2.9 miles)
• Ruben S Ayala Park (5.3 miles)
• Frank G. Bonelli Regional Park (5.8 miles)
• Pantera Park (6.7 miles)
• Chino Hills Community Park (6.7 miles)