Burbank Healthcare & Rehab

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  • Interior

    Modern living room with a comfortable beige sectional sofa and stylish decor.

  • Building

    A street view of a building with an awning and outdoor lighting.

  • Dining

    Residents enjoy a social meal in a comfortable nursing home setting.

  • Lobby

    A spacious and modern lobby with comfortable seating and decorative elements.

  • Seating

    A modern lounge area with comfortable seating and colorful decorative elements.

  • Healthcare

    A healthcare professional stands confidently in a rehabilitation facility, highlighting the supportive environment for physical therapy.

  • Reception

    A reception area featuring a marble desk, decorative clock, and flower vase.

Burbank Healthcare & Rehab

1041 South Main Street, Burbank, CA 91506

For more information about senior living options: (844) 490-3973

2.8 from 60 reviews
5 stars
24
4 stars
3
3 stars
1
2 stars
1
1 stars
31

Skilled Nursing Facility

Overall Review of Burbank Healthcare & Rehab

Pros

  • pro Gabriel is described as patient, kind, and incredibly responsive.
  • pro The facility is clean, welcoming, and full of great amenities.
  • pro The staff are attentive and compassionate, helping a loved one improve week after week.
  • pro The therapy team provides a tailored rehabilitation program that accelerates recovery.
  • pro The center is described as defining excellence in healthcare and is highly recommended.
  • pro The nurses and caregivers are highly skilled, professional, warm, and caring.

Cons

  • pro A reviewer described a patient being transported naked in a stretcher, with staff laughing.
  • pro A reviewer is suspicious that the facility stole their daughter's cell phone and accused the staff of stonewalling them.
  • pro One reviewer called the place horrible and referred to it as a complete hell hole where the staff was not helpful.
  • pro A family member was said not to have received proper care, according to a review.
  • pro A claim stated the food was unhealthy and described the environment as lacking insulation to block screams at night.
  • pro Reports describe crowded, filthy bathrooms and patients not being helped to toilet or bathed in a timely manner.
  • pro A reviewer described the facility as dirty, moldy, and unable to provide restful sleep due to yelling and screaming.
  • pro It was noted that some male patients were unfriendly, hostile, or disrespectful toward others.
  • pro There were concerns about delayed care, with doctors not issuing blood work orders on time and insufficient personal hygiene for patients.
  • pro A claim stated the facility pulled insurance money and dumped a patient to the hospital nearly dead.
  • pro Several reviews described the center as a "hellscape" with overall care seen as inadequate.

Review

The collection of impressions about Burbank Healthcare and Rehabilitation Center presents a wide range of experiences, from deeply grateful and glowing testimonials to pointed and cautions critiques. At the heart of the positive notes is a family member's journey through decision-making, care, and recovery, with Gabriel, the facility's Marketing Executive, repeatedly highlighted as a pivotal advocate. Several reviewers recount touring multiple facilities before choosing Burbank and credit Gabriel with setting the tone: he was patient, kind, incredibly responsive, and always willing to answer questions and guide families through the process. In these stories, the facility itself often emerges as clean, welcoming, and well-equipped with amenities, creating an environment that seems conducive to healing and reassurance for loved ones and their families.

Beyond first impressions, the day-to-day care is repeatedly described in affirming terms. Families share that the staff is attentive and compassionate, and that residents adhere to rehab schedules with observable progress from week to week. The sense of peace of mind that comes from believing a loved one is in capable, caring hands is emphasized, especially for those navigating the emotional terrain of recovery or long-term care. Phrases like "the care was wonderful," "my loved one stayed on schedule with rehab," and "the staff was there every step of the way" recur in the more favorable reviews, underscoring a belief that Burbank can deliver meaningful support during challenging times. Some reviewers even extend their gratitude to the entire Burbank team for making a difficult period more manageable, singling out the role of Gabriel in particular as contributing to confidence and reassurance.

However, a substantial portion of the collection diverges sharply from the most ardent praise, painting a more troubling and mixed portrait. Several reviewers recount experiences or observations that raise serious concerns about safety, responsiveness, and overall quality of care. One account describes an ambulance situation in which a patient was transported naked on a stretcher, with the nurse reportedly laughing, and the reviewer describes the incident as "very sad." Another reviewer alleges the facility failed to return a personal item during a death in the building, claiming the family was stonewalled when seeking information about belongings, including a daughter's cell phone. There are also charges, framed as allegations, that some patients were not given timely care or basic daily needs, with comments about delays in therapy, lapses in personal hygiene, and insufficient attention to clean conditions or comfortable accommodations. These narratives contribute to a perception that, for some families, experiences may fall far short of the hoped-for standard.

Some reviewers articulate an urgent sense of danger or disappointment, using strong language to describe their encounters. Phrases like "hell hole," "horrible," and "awful place" appear alongside more specific criticisms about room conditions, staffing levels, and the handling of delicate moments such as end-of-life situations or transitions to hospital care. A recurring theme is the gap between what families expect from a facility that bills itself as a place for recovery and care, and what they perceive in practice: crowded rooms, limited privacy, a lack of timely assistance, and concerns about whether patients receive the comprehensive attention they deserve. There are also pointed comments about food quality and overall atmosphere, with some reviewers noting that certain aspects of the patient experience - dietary offerings, for example - do not align with their expectations for healthy, nourishing meals.

On balance, the reviews illustrate a spectrum rather than a single, uniform experience. There are shining moments of praise for compassionate nurses, thoughtful therapists, and a cohesive team that communicates well with families. In these cases, the facility is described as clean, organized, and capable of delivering meaningful rehabilitation and dignified care. Yet there are equally forceful testimonials that question the level of care, safety, and respect patients receive, with complaints ranging from interpersonal challenges among the staff to alleged failures in tracking personal belongings and ensuring patient comfort and safety. The contrast is stark: for some families, Burbank represents a trusted partner in recovery, underpinned by clear communication and personal warmth; for others, it is a place where concerns about basic care, safety, and transparency overwhelm any positive impressions.

For anyone considering Burbank Healthcare and Rehabilitation, these accounts underscore the importance of a thorough, in-person evaluation. Prospective families might want to ask direct questions about staffing ratios, response times, and how personal belongings are safeguarded - especially in the context of sensitive moments or transitions to other care settings. It can also be valuable to engage with current patients and families to gauge day-to-day experiences and to verify how the facility handles emergencies, communication during shifts, and the quality of amenities, meals, and living spaces. As with many care facilities, individual experiences will vary, and the most informed choice often comes down to an on-site visit that aligns expectations with the specific needs and priorities of a loved one. Gabriel's accessibility and responsiveness appear to be a distinctive strength for some families, but the broader community's opinions reflect a broader, more nuanced conversation about what makes a care facility truly feel like a safe and compassionate home.

Features

Housing

  • 188 resident community capacity 188 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (4 miles away) Burbank-Glendale-Pasadena (4 miles away)
  • Los Angeles International (16 miles away) Los Angeles International (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Burbank Healthcare & Rehab is an assisted living community located in Burbank, CA. Our community offers a range of amenities to enhance the comfort and convenience of our residents. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden area, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor spaces for relaxation and activities, private bathrooms for each resident, restaurant-style dining options with special dietary restrictions accommodated, a small library for leisure reading and research needs, telephone services for easy communication with loved ones, transportation arrangements (non-medical) to various destinations including doctors' appointments and wellness centers are also provided. Additionally enjoy access to high-speed internet through Wi-Fi.

In terms of care services provided at our community we have 24-hour call system to ensure round-the-clock support for any emergencies or needs that may arise. We also offer 24-hour supervision to provide peace of mind to both residents and their families. Our trained staff provides assistance with activities of daily living such as bathing and dressing as well as transfers. We follow diabetes diets as necessary and also assist with medication management. Mental wellness programs are available to promote emotional well-being among our residents. Special dietary restrictions are accommodated throughout our meal preparation and service process. Transportation arrangements can also be made as needed.

At Burbank Healthcare & Rehab there is no shortage of engaging activities for our residents to enjoy. Our concierge services are readily available to assist with any needs or inquiries. We offer fitness programs designed to keep residents active and healthy. Planned day trips allow residents to explore new places in the surrounding area. Resident-run activities create a sense of community involvement and camaraderie among peers within the community. Scheduled daily activities ensure that there is always something interesting going on.

Additionally ,our location in Burbank provides convenient access to various amenities and services nearby. There are numerous cafes, parks, pharmacies, restaurants, theaters and hospitals in close proximity to our community. This allows residents to easily enjoy outings for socializing or running errands.

At Burbank Healthcare & Rehab, we strive to create a warm and inviting environment where our residents can live comfortably and receive the care they need.

Nearby Places of Interest

Cafes

  • Starbucks (0.7 miles)
  • Starbucks (2.1 miles)
  • Starbucks (2.6 miles)
  • Starbucks (3.4 miles)
  • Proof Bakery (4.3 miles)
  • Starbucks (5 miles)
  • Starbucks (5.2 miles)

Restaurants

  • McDonald's (0.7 miles)
  • Chick-Fil-A (1.4 miles)
  • Taco Bell (1.5 miles)
  • In-N-Out Burger (1.6 miles)
  • Porto's Bakery & Cafe (2 miles)
  • Bob's Big Boy (2.1 miles)
  • Wendy's (2.1 miles)

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (1.8 miles)
  • Rite Aid (2.1 miles)
  • CVS Pharmacy (2.1 miles)

Hospitals

  • Providence St Joseph Medical Center (1.1 miles)
  • Medical 2 unit (4.7 miles)
  • Glendale Adventist Medical Center (4.8 miles)

Theaters

  • AMC Burbank 16 (1.3 miles)
  • Universal Cinema AMC at CityWalk Hollywood (2.9 miles)
  • AMC The Americana at Brand 18 (3.4 miles)
  • TCL Chinese Theatre (4.5 miles)

Parks

  • Lake Hollywood Reservoir (2.5 miles)
  • Lake Hollywood Park (2.5 miles)
  • Hollywood Bowl Overlook (3.6 miles)
  • Runyon Canyon Park (4.5 miles)
  • Nancy Hoover Pohl Overlook (5 miles)
  • Fryman Canyon Park (5 miles)
  • Plummer Park (5.3 miles)

Transportation

  • Terminal A (3.3 miles)
  • Universal City Metro Station (3.3 miles)
  • Hollywood Burbank Airport (BUR) (3.3 miles)
  • Burbank Airport Ride Share Pick Up (3.3 miles)
  • Baggage Claim (3.3 miles)
  • North Hollywood Metro Station (3.7 miles)

Places of Worship

  • St Michael & All Angels (6 miles)

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