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2.8 from 60 reviews
5 stars
24
4 stars
3
3 stars
1
2 stars
1
1 stars
31
Overall Review of Burbank Healthcare & Rehab
caveat15 reviews mention this
Care support receives mixed reactions
Some residents describe gaps in hands-on support and communication during stays.
Several reviews complain that basic help was delayed or missed, including toileting help, diaper changes, medication, and attention to needs like oxygen or specialized equipment. Others describe problems with follow-through after concerns were raised, including unclear or conflicting information and delays around discharges and appointments. A smaller set of reviews goes the other direction, describing rehab progress, professional coordination, and families feeling kept in the loop, so experiences appear inconsistent.
common19 reviews mention this
Staff kindness and responsiveness stand out
Many reviews credit attentive, compassionate staff with making the experience feel more manageable.
The most consistent positive thread is how residents and families describe staff members as kind, caring, and responsive when questions come up. Multiple reviewers also mention feeling supported by nursing, therapists, and other team members, along with caregivers who helped with recovery and day-to-day needs. Even in critical reviews, some comments still acknowledge that certain staff members were nice, which suggests quality varies by person and situation.
common5 reviews mention this
Facility cleanliness shows up often
Cleanliness is repeatedly mentioned, both positively and negatively.
Some reviewers describe the building as clean, spotless, and well run. Others say rooms or conditions felt dirty or unsanitary, and that the environment affected their comfort during the stay. With both sides represented, cleanliness appears to be an area where experiences can differ.
caveat6 reviews mention this
Food quality is a recurring topic
Food is a frequent point of praise or complaint in reviews.
Reviews mention food in both directions: some families describe good or solid hospital-style meals, while others call out issues with how food looked or smelled and whether it felt healthy. At least a few commenters connect food to appetite and overall well-being during rehab, and one review frames it as a major negative. Overall, food quality is not mentioned uniformly across experiences.
caveat2 reviews mention this
Personal items theft concerns appear
A few reviewers raise concerns about missing personal belongings.
Two reviews specifically describe personal items not being returned or allegedly taken, including a cell phone and jewelry. In those accounts, families say the facility denied having the items and that they were left without clear help. These reports stand out because they go beyond general dissatisfaction and involve trust and accountability for belongings.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
188 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Burbank-Glendale-Pasadena (4 miles away)
Los Angeles International (16 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Cafes
Starbucks (0.7 miles)
Starbucks (2.1 miles)
Starbucks (2.6 miles)
Starbucks (3.4 miles)
Proof Bakery (4.3 miles)
Starbucks (5 miles)
Starbucks (5.2 miles)
Restaurants
McDonald's (0.7 miles)
Chick-Fil-A (1.4 miles)
Taco Bell (1.5 miles)
In-N-Out Burger (1.6 miles)
Porto's Bakery & Cafe (2 miles)
Bob's Big Boy (2.1 miles)
Wendy's (2.1 miles)
Pharmacies
CVS Pharmacy (0.8 miles)
CVS Pharmacy (1 miles)
Walgreens (1.1 miles)
CVS Pharmacy (1.8 miles)
CVS Pharmacy (1.8 miles)
Rite Aid (2.1 miles)
CVS Pharmacy (2.1 miles)
Hospitals
Providence St Joseph Medical Center (1.1 miles)
Medical 2 unit (4.7 miles)
Glendale Adventist Medical Center (4.8 miles)
Theaters
AMC Burbank 16 (1.3 miles)
Universal Cinema AMC at CityWalk Hollywood (2.9 miles)
Burbank Healthcare & Rehab on seniors.fyi includes 8 photos including images showing interior, healthcare, living room, facility, physical therapy, decor, staircase, lounge, and more.
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The guide details the tax deductibility of in-home healthcare expenses according to IRS guidelines, differentiating between medically necessary services and non-medical assistance, while emphasizing the need for proper documentation and itemization requirements. It also highlights state-level variations, the importance of record-keeping, and encourages seeking professional tax help to understand evolving regulations.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
Healthcare, Rehabilitation, Physical Therapy, Staircase, and Facility
Reception
Additional Photos
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