Alameda Care Center
Save925 West Alameda Avenue, Burbank, CA 91506
For more information about senior living options: (844) 490-3973
The collection of reviews portrays a care facility that elicits a wide range of experiences from its visitors and family members. On one hand, some readers describe the place as a decent option for a rest, noting that there are around 80 patients with fewer than 10 people assigned to care for them. That kind of staffing ratio immediately raises questions for many readers about how consistently residents can be looked after. The sentiment here is mixed, but it leans toward caution, with several reviewers calling it unprofessional and rude toward patients and urging others not to entrust their loved ones to this facility.
Several reviews emphasize a negative tone about the overall treatment of residents. Phrases like "unprofessional and very rude to patients" and "they don't care the patient" suggest a pattern of behavior that leaves families worried about respect and dignity in daily care. In these accounts, the strongest warning is to avoid keeping a loved one there, with locals expressing disappointment and sadness about how residents are treated. The underlying message is that politeness and attentiveness appear inconsistent and that what should be basic courtesy can be in short supply in some interactions.
Yet the narrative isn't uniform in its critique. A few reviewers offer a contrasting view, highlighting professionalism and care in specific contexts. One reviewer notes that "the staff is very professional" and praises the care received around the COVID-19 vaccination, signaling that certain workers or moments in the facility can be positive. This positive perception stands alongside harsher assessments, illustrating that experiences at the facility may vary significantly depending on who is providing care and under what circumstances.
Another angle in the feedback centers on everyday life for residents, particularly around activities, entertainment, and amenities. One partner speaks from a visitor's perspective, describing meals as "lousy," a bored resident, and a lack of televisions in many guest rooms. The lack of activities, attributed to COVID-19 restrictions, compounds the sense of isolation for those inside. The reviewer explains they are doing what they can to support their loved one from the outside, but the constraints imposed by the situation make comfort and engagement difficult, amplifying concerns about quality of life in the facility during the pandemic.
The most alarming portions of the feedback recount severe safety concerns and tragic outcomes. A reviewer describes seeing the mother with "a busted up face from being hit," with inconsistent explanations for injuries and a pattern of neglect that extends to movement and circulation problems (legs swelling from lack of movement). The reviewer also laments losing personal items - clothes and blankets scarcely seen again - and questions the facility's ability to protect residents from COVID-19. The account escalates into a harrowing claim: the mother, after being told she didn't have COVID, died the next day from the virus, along with about 15 others who were not treated adequately. This narrative is presented with strong emotion and a clear sense of outrage, implying a failure of care with life-and-death consequences.
A parallel thread in the reviews is the explicit admonition to avoid placing loved ones in the facility. Phrases like "DONT PUT YOUR LOVED ONES HERE" recur, underscoring a fear that the facility could endanger those it is meant to protect. A contrasting line - "Nice place?for a rest home" - appears as a brief counterpoint, suggesting that for some, the facility may fulfill a lighter, short-term role rather than serve as a long-term, comprehensive care setting. Together, these remarks reflect a basic tension: the place can be seen as adequate for some purposes but unacceptable for others, depending on expectations, needs, and perhaps the luck of the day.
Taken as a whole, the reviews sketch a complex and imperfect picture. The facility appears to struggle with staffing and consistency in care, particularly in high-demand times or when restrictions limit activities and family involvement. At the same time, there are glimpses of professional, friendly care - especially from staff who are praised for their professionalism and for administering vaccines. The dramatic accounts of injury, possible neglect, and deaths tied to COVID-19 are stark reminders of how vulnerable residents are in long-term care settings and why families rightly demand transparency, accountability, and robust safety protocols.
In summary, the collection presents a spectrum of experiences: some families feel reassured by professional staff and certain caregiving moments, while others describe ongoing disappointments, fear, and heartbreak related to neglect, safety concerns, and the impact of COVID-19. The central takeaways emphasize the importance of staffing levels, consistent quality of care, clear communication, and proactive safety measures. For anyone considering this facility, the reviews suggest a thorough, cautious approach: verify the current staffing, ask for recent safety records and infection control practices, and seek direct opportunities to visit and observe care in action before making a decision.
Alameda Care Center in Burbank, CA is a vibrant and inclusive assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. Our community boasts a beauty salon where residents can get pampered and look their best, while enjoying their favorite TV shows on cable or satellite TV in the comfort of their own rooms.
We understand the importance of staying connected with the outside world, which is why we provide community-operated transportation to help our residents run errands and stay active in the local area. Our computer center allows residents to keep in touch with loved ones via email or social media, while our Wi-Fi/high-speed internet keeps them connected throughout our premises.
Mealtimes are a delight at Alameda Care Center, as we offer restaurant-style dining in our spacious dining room. Our trained staff prepares delicious meals to accommodate special dietary restrictions such as diabetes diets. For those who prefer a more independent lifestyle, we have fully furnished apartments with kitchenettes where they can prepare their own meals.
Residents can engage in various recreational activities within our community. Whether it's enjoying games in our gaming room, relaxing in our beautifully landscaped garden, or spending time reading books from our small library, there is something for everyone. The fitness room and wellness center provide opportunities for physical exercise and mental wellness programs to keep residents fit and healthy.
At Alameda Care Center, we prioritize the safety and well-being of our residents. With 24-hour call systems and supervision, assistance with daily living activities such as bathing and dressing is readily available whenever needed. Medication management ensures that residents receive their prescribed medications on time.
Our dedicated staff also offers move-in coordination services to make the transition into our community seamless for new residents. Transportation arrangements are available for non-medical purposes as well as appointments with doctors when needed.
Located conveniently near cafes, parks, pharmacies, restaurants, theaters, and hospitals, residents have easy access to various amenities and services in the surrounding area. Our concierge services help residents plan day trips and assist with any additional needs they may have.
Alameda Care Center provides a warm and welcoming environment where residents can enjoy an enriching and fulfilling lifestyle while receiving the care they need.
Alameda Care Center is located at 925 West Alameda Avenue, Burbank, CA 91506 in Los Angeles County, California
Alameda Care Center on seniors.fyi includes 8 photos including images showing interior, decor, patio, table and chairs, courtyard, outdoor furniture, wheelchair, building, and more.
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