Parkview Julian Convalescent

Pros

• The staff at Parkview Julian Facility provided great services to the elderly mother and accommodated her needs.
• Visitors noticed that the new Administrator is very welcoming and the nursing staff are helpful and kind.
• The food quality has significantly improved, according to residents.
• Family members found most of the staff to be friendly and caring towards their loved ones.
• The facility is clean and well-managed, providing a positive environment for residents.
• Overall, there were recommendations for Parkview from families who have experienced positive changes in care.

Cons

• The facility is horrible, with staff ignoring call lights and failing to provide timely assistance.
• Patients experience significant delays in receiving pain medication, leading to severe discomfort.
• Several nurses are described as unprofessional and lacking compassion for patients in pain.
• The facility has an unpleasant odor, detracting from the overall environment.
• Staff are often unaware of when doctors will be available for family inquiries, causing frustration.
• Confidentiality is compromised, with staff discussing residents’ private matters openly.
• Family members have difficulty locating their loved one's clothing and must resort to washing dirty items themselves.
• Front desk staff display rudeness and a lack of professionalism when answering calls from concerned family members.

Review

The reviews of Parkview Julian Facility present a stark contrast between positive and negative experiences observed by patients and their families. On one hand, there are heartfelt expressions of gratitude from some family members who appreciate the care provided to their elderly relatives. One such review highlights the accommodating nature of the staff, noting that they made efforts to understand and meet the needs of their mother during her stay. The cleanliness of the facility and the friendly demeanor of staff members are also praised, which reflects positively on management and overall service quality.

Conversely, other reviews paint a troubling picture for patients currently receiving care at Parkview. A particularly distressing account comes from a patient who has just undergone surgery on their tibia but finds themselves struggling with inadequate pain management and communication breakdowns among staff. This individual reported that despite repeated calls for assistance, help was slow to arrive, leading to prolonged periods without necessary medication. The patient's frustration is compounded by feeling ignored when they needed urgent attention. This lack of responsiveness not only exacerbated physical pain but raised concerns about the quality of nursing care in critical situations.

Further criticisms emerged regarding the functioning of the facility itself. One reviewer expressed their dissatisfaction with an apparent lack of coordination between medical staff and administrative operations when it came to managing patient admissions from hospitals. Despite having had previous arrangements communicated with caseworkers, a nurse informed this patient that they were not in the system upon arrival—creating confusion about medication administration and discharge instructions. Such instances highlight potential systemic issues within communication protocols at Parkview Julian Facility, which could lead to unnecessary stress for both patients and their families.

Family members visiting loved ones have also noted mixed experiences regarding staffing issues. While some acknowledged friendly interactions with various caregivers, others reported difficulties in locating assigned nurses or understanding ongoing treatment plans due to ineffective communication practices among staff members. There appears to be inconsistency in how approachable nurses were perceived; some were described as compassionate while others exhibited unprofessional behavior towards residents' concerns.

In terms of hygiene and comfort within the facility, several reviewers expressed discontent regarding unpleasant odors that lingered throughout common areas—a factor that can detract significantly from patient comfort during recovery times. Moreover, comments related to privacy breaches indicate a concerning violation of confidentiality norms where patients' private matters might be discussed openly around others in shared living spaces. For families wishing for dignity in care settings for their loved ones, such transparency becomes paramount.

Lastly, interaction with front desk staff has sparked frustration amongst family members trying to obtain vital updates on their relatives’ well-being. Instances reported include rude responses from receptionists when inquiries were made about supervisors or simply communicating concerns over disturbances during phone calls—further illustrating potential shortcomings in customer service skills at key points of entry within the facility's operation.

In summary, while some families express sincere gratitude toward certain aspects of care at Parkview Julian Facility—including its recent improvements under new management—substantial concerns regarding responsiveness, cleanliness standards, communications breakdowns among nursing staff, and overall professionalism remain evident through multiple reviews. The dichotomy between satisfactory resident experiences versus alarming personal accounts raises questions about consistency across employee performance levels which may affect both current patient welfare as well as future reputational projections for this healthcare establishment moving forward.

Located in Bakersfield, California, this neighborhood offers a variety of amenities within close proximity, making it convenient for seniors looking to settle in the area. There are several pharmacies nearby, ensuring easy access to necessary medications. A range of dining options are available including fast food chains like Sonic Drive-In and Burger King, as well as local favorites like Mossman Southwest and Tacos El Toro. Medical facilities such as Biomat Plasma Center and South Bakersfield Community Health Center are also within reach for healthcare needs. For recreation, residents can enjoy outings to the Reading Cinemas Valley Plaza with IMAX or Maya Bakersfield 16 theaters, while transportation options like the GET Bus Southwest Transit Depot and Amtrak station provide accessibility for travel. Additionally, there are cafes like Dutch Bros Coffee nearby for socializing with friends or enjoying a cup of coffee. With hospitals like Good Samaritan Southwest Hospital and parks such as Beale Park in close proximity, this neighborhood offers a well-rounded living environment for senior residents.

Pharmacies

• Walgreens (0.1 miles)
• Ming & H Drugs (1.1 miles)
• Mars Collective (1.2 miles)
• Walmart Pharmacy (1.7 miles)
• Walgreens (2 miles)
• Rite Aid (2.1 miles)
• Walgreens (2.1 miles)

Restaurants

• Sonic Drive-In (0.4 miles)
• Burger King (0.6 miles)
• Mossman Southwest (0.9 miles)
• Tacos El Toro (1.1 miles)
• El Taquito Estilo Jalisco (1.2 miles)
• Carl's Jr. (1.2 miles)
• Golden West Casino (1.9 miles)

Physicians

• Biomat Plasma Center (1 miles)
• Clinica La Vict Oria (1 miles)
• South Bakersfield Community Health Center (1.1 miles)
• Ma Soler, MD (1.1 miles)
• Pacific Pulmonary Services (2 miles)
• Stanton Optical (2 miles)
• Valley Medical Group (2.3 miles)

Theaters

• Reading Cinemas Valley Plaza with IMAX (1.2 miles)
• Maya Bakersfield 16 (3.2 miles)
• Fox Theater, Events Line (3.8 miles)

Transportation

• GET Bus Southwest Transit Depot (1.4 miles)
• BNSF Railway Co. (3.4 miles)
• Amtrak (3.5 miles)

Cafes

• Dutch Bros Coffee (2 miles)
• Dutch Bros Coffee (3.3 miles)
• Panera Bread (3.5 miles)

Places of Worship

• New Life Center (2 miles)
• Laurelglen Bible Church (3 miles)

Hospitals

• Good Samaritan Southwest Hospital (2.2 miles)

Parks

• Beale Park (2.7 miles)
• Martin Luther King, Jr Park (3.5 miles)
• Jastro Park (3.6 miles)