Crown Bay Nursing And Rehabilitation Center

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  • Interior

    A cozy dining room with a large clock above the fireplace and tables set with pink flowers.

  • Decor

    An outdoor bench against a stone wall with potted plants.

  • Living Room

    A cozy living room featuring comfortable seating, a decorative coffee table, and vibrant artwork.

  • Windows

    A cozy corner featuring a wooden table and chair adorned with flowers, complemented by decorative wall art.

  • Landscaping

    A decorative fountain beside a tree along a quiet street.

  • Garden

    A cozy outdoor patio setup featuring comfortable seating, a large umbrella for shade, and vibrant greenery.

  • Artwork

    A welcoming reception area with a wooden counter and decorative artwork on the walls.

  • Seating Area

    A cozy outdoor seating area with orange cushions and raised garden beds in the background.

  • Fireplace

    A cozy living room featuring a prominent fireplace, a large clock, and comfortable seating arrangements.

  • Patio

    A sunny patio with comfortable seating, an umbrella for shade, and vibrant green plants.

  • Outdoor Seating

    A black metal bench against a textured stone wall, complemented by decorative potted plants.

  • Aquarium

    A cozy corner featuring an aquarium with colorful fish and a vase of flowers on a wooden table.

Crown Bay Nursing And Rehabilitation Center

508 Westline Drive, Alameda, CA 94501

For more information about senior living options: (844) 490-3973

2.4 from 27 reviews
5 stars
8
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0
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14

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    Overall Review of Crown Bay Nursing And Rehabilitation Center

    Pros

    • pro Patricia Smith stated that once she understood the staff were trying to help her get better, her outlook improved.
    • pro She began helping staff help her and then helped herself toward recovery.
    • pro She became fairly independent and was discharged home.
    • pro She expressed gratitude for the positive support and services she received at Crown Bay Rehabilitation and Convalescence Center.
    • pro She would highly recommend the facility and would return for rehabilitation if needed.
    • pro One reviewer noted that there are some good staff members at the facility.

    Cons

    • pro The facility is described as lacking ventilation and smelling strongly of feces and urine.
    • pro Staff are said to be uncaring, uncommunicative with families, and unresponsive to patient needs.
    • pro The environment is portrayed as filthy, with roaches and frequent cleanliness issues.
    • pro Care for residents is claimed to be neglectful, including untreated bedsores and significant weight loss.
    • pro Medication management is criticized as poor, with changes made without family notification and little accountability.
    • pro Staff are accused of being rude, unprofessional, and even abusive toward residents and families.
    • pro Call buttons are allegedly ignored, and staff allegedly hide to text or delay assistance.
    • pro There are complaints of management and scheduling issues, including alleged misinformation and staffing shortages.
    • pro Several reviewers warn others not to entrust loved ones to this facility, citing poor care and safety concerns.

    Review

    The collection of stories about Crown Bay Rehabilitation and Convalescence Center paints a picture that is hard to reconcile in a single glance. On one hand, there are voices of gratitude and progress, but on the whole the narratives tilt strongly toward danger signals: a facility beset by cleanliness problems, communication gaps, and perceived neglect that candidates for rehab and convalescence would rightly want to understand before deciding where to place a loved one. Taken together, the remarks describe a setting where some residents feel they receive genuine help and support, while many others fear for their safety and dignity on a daily basis.

    One reviewer's experience offers a contrasting note of hope amid the turmoil. Patricia Smith, describing herself as a former resident, recounts a rough start - an incident that left her in a fragile mental state - but she says the staff ultimately worked to help her get better. She credits Crown Bay with enabling her to become more independent, eventually dischargeable, and she expresses gratitude for the knowledge and performance of the staff. Her message is not a silver bullet for the facility, but it underscores that when the care team engages effectively, positive outcomes are possible and can be deeply meaningful for the individual involved. She would even consider returning if rehabilitative care were needed again, and she ends with a note of appreciation for the services she received.

    By contrast, a large cluster of reviews reads like a procedural indictment of daily life at the center. Multiple accounts focus on the same, persistent concerns: a pervasive odor problem described as the smell of urine and feces that seems to linger hours on end, with some reviewers saying there is little if any ventilation beyond a small window and a single wall fan. Several families and former residents describe rooms and common areas that feel dirty, with references to bedsores and infrequent or inadequate care. One account vividly recalls a room that went without cleaning for a full week, with blood on the ceiling and clothing from a roommate contributing to a sense of neglect and fear. The same narrative thread highlights roaches and other signs of infestation, turning what should be a safe recovery environment into something that feels unsafe and unsanitary.

    Communication and responsiveness are another major thread that emerges from the reviews. Families repeatedly say they are kept in the dark about their loved one's care, with staff who disappear to text or who do not answer call bells promptly. There are several telling anecdotes: a patient told to start throwing items out of the room if no one came after pressing the call button; nurses who cannot locate a bedpan and insist on using a diaper instead; a pattern of stories where timely updates about medications or treatment changes never reach the family, forcing relatives to chase down answers day after day. In one particularly sharp critique, a reviewer describes an atmosphere in which management or schedulers appear unresponsive or unaccountable, contributing to a sense that families and patients have to advocate aggressively just to receive basic information.

    Several reviews escalate into serious safety concerns, including medications and wound care. One account alleges a physician prescribed a medication that, given the patient's cancer history, might have accelerated disease progression - an accusation that includes a claim of insufficient chart review and communication about medication changes. There are repeated references to bedsores - some described as stage 3 or 4 - that were not addressed with the recommended regular changing and care, alongside alarming weight loss that occurred over just a few weeks. These medical and nursing care issues are frequently linked in the narratives to broader questions about staffing levels and training, with reviewers blaming overwork and staff shortages for the lapses they observed or experienced.

    Beyond the clinical concerns, the emotional and ethical climate described by reviewers is bleak in places. Several accounts depict staff behavior as rude or unprofessional, with at least one report detailing a specific nurse who allegedly yelled and humiliated a patient. Some families describe a culture of fear - an impression that staff may be overextended and that the institution's systems do not consistently protect vulnerable residents. One particularly pointed comment accuses a scheduler of creating a pattern of staff being blocked from returning to the facility, implying a broader organizational dysfunction that stretches beyond isolated incidents.

    The most severe verdicts come from those who felt compelled to remove their loved ones against medical advice. Reviews consistently describe leaving the center after experiences of neglect, poor hygiene, and unsafe conditions. The same voices speak of a facility that, in their view, prioritizes administrative or financial concerns over patient welfare, with phrases suggesting that residents are being kept in substandard conditions for reputational or financial reasons rather than for healing and recovery. When combined, these threads produce a stark image of a center that many families would hesitate to trust with the health and dignity of the people they love.

    Taken together, these accounts reveal a facility whose reality appears to be highly uneven. There are moments when patients seem to benefit from engaged, competent care that helps them progress toward discharge and independence. There are equally numerous episodes and patterns that raise urgent questions about cleanliness, infection control, timely communication, patient safety, and respectful treatment. For families facing decisions about rehab or convalescence placement, the message from these reviews is clear: ask detailed questions about cleanliness and infection control, insist on transparent, timely communication with staff and management, verify staffing levels and turnover, and seek current, firsthand reports about the facility's procedures for wounds, medications, and daily care. Only with a thorough, in-person assessment - and a clear plan for how concerns will be addressed - can families determine whether Crown Bay is the right fit for their loved ones.

    Features

    Housing

    • 151 resident community capacity 151 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Metropolitan Oakland International (4 miles away) Metropolitan Oakland International (4 miles away)
    • San Francisco International (12 miles away) San Francisco International (12 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Crown Bay Nursing And Rehabilitation Center in Alameda, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beautifully designed interior with a variety of spaces for relaxation and socialization.

    Residents can enjoy the convenience of an on-site beauty salon for their grooming needs, as well as access to cable or satellite TV in their private rooms. Community operated transportation is available for outings and appointments, providing ease and accessibility for residents. A computer center allows residents to stay connected and engaged with technology.

    The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by the culinary team. Special dietary restrictions are accommodated, ensuring that each resident's specific needs are met. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community.

    For recreational activities, there is a fitness room equipped with exercise equipment to promote physical wellness. Residents can also enjoy the gaming room for entertainment purposes. Outdoor spaces and gardens provide opportunities for fresh air and relaxation.

    The assisted living community provides care services such as 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with activities of daily living including bathing, dressing, and transfers is readily available. Medication management is provided to ensure proper administration of medications. Mental wellness programs are offered to support emotional well-being.

    To enhance convenience, move-in coordination services are available to assist new residents during the transition process. Transportation arrangements can be made both non-medical purposes as well as transportation to doctors' appointments.

    Furthermore, Crown Bay Nursing And Rehabilitation Center offers amenities such as Wi-Fi/high-speed internet access throughout the community and a small library for reading enthusiasts.

    In terms of nearby amenities, there are two cafes just moments away from the community where residents can enjoy coffee or socializing with friends or family. Additionally, there are multiple parks nearby offering opportunities for outdoor recreation. Pharmacies, physicians, restaurants, and transportation options are all conveniently located in close proximity to the community. There is also a place of worship nearby for residents who wish to practice their faith. Theaters and hospitals are easily accessible for entertainment and medical needs.

    At Crown Bay Nursing And Rehabilitation Center, residents can experience a vibrant and fulfilling lifestyle with the support and care they need in a comfortable and welcoming environment.

    Nearby Places of Interest

    Parks

    • Alameda Dog Park (0.1 miles)
    • Shoreline Park (2 miles)
    • Lincoln Park (2.2 miles)
    • Alco Park (2.5 miles)
    • Snow Park (2.9 miles)
    • Morcom Rose Garden (4 miles)
    • Dimond Park (4.1 miles)

    Pharmacies

    • Walgreens (1 miles)
    • CVS Pharmacy (1.3 miles)
    • Walgreens (1.3 miles)
    • CVS Pharmacy (1.5 miles)
    • CVS Pharmacy (1.7 miles)
    • Harborside Health Center (2 miles)
    • Walgreens (2.7 miles)

    Restaurants

    • In-N-Out Burger (1.3 miles)
    • Nido’s Backyard (1.9 miles)
    • Almanac Beer Co. Barrel House & Taproom (2 miles)
    • Jack London Square (2.1 miles)
    • Original Pattern Brewing Company (2.1 miles)
    • Seawolf (2.2 miles)
    • Drake's Dealership (3.3 miles)

    Cafes

    • Bicycle Coffee (2.1 miles)
    • Blue Bottle Coffee (4.6 miles)
    • Highwire Coffee Roasters (5.5 miles)
    • Andytown Coffee Roasters (7 miles)
    • Caffe Strada (7.2 miles)
    • Sightglass Coffee (7.6 miles)

    Transportation

    • Lake Merritt BART Station (2.2 miles)
    • Fruitvale BART Station (2.6 miles)
    • West Oakland BART Station (3.1 miles)
    • 20/21 Bus Stop (3.7 miles)
    • JSX (4.4 miles)
    • MacArthur BART Station (4.5 miles)
    • Escape Lounge (4.8 miles)

    Hospitals

    • Highland Hospital (3.1 miles)
    • Sutter Alta Bates Summit Medical Center: Summit Camps (3.9 miles)
    • Kaiser OB-GYN (4.1 miles)
    • Kaiser Permanente Oakland Medical Center (4.2 miles)
    • Kaiser Permanente San Leandro Labor & Delivery (7.1 miles)

    Places of Worship

    • Bay Area Chinese Bible Church (3.1 miles)

    Physicians

    • One Medical (3.9 miles)
    • Kaiser Permanente Medical Center - Mosswood Building (4 miles)
    • Sutter Urgent Care: Sutter East Bay Medical Foundation (6.8 miles)

    Theaters

    • AMC Bay Street 16 (4.8 miles)
    • AMC Metreon 16 (7.4 miles)

    Frequently Asked Questions

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