Valley Springs Rehabilitation And Health Center
Save228 Pointer Trail West, Van Buren, AR 72956
For more information about senior living options: (844) 490-3973
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The staff are great and go beyond what their jobs require. The staff were wonderful to Addie; nurses, dietary, laundry, and administration were all wonderful. The administration is great, and the nurses and CNAs seem to really care about the patients. The facility is friendly and the staff treat residents like family. The building is coming together and looks nicer under new ownership.
Residents were starved at the facility. The place reeked of urine. Bedbugs ran rampant and cockroaches were present. Most residents were left in the hall or in bed, often covered in food or urine. Care for Alzheimer's patients was unacceptable. Staff could not force showers, leaving residents unkempt and dirty until family intervenes. Maintenance was a joke, unless inspectors were coming. The building was old and dated and needed remodeling and updated equipment. The facility is not recommended for loved ones. There were few staff visible in the hallways.Valley Springs is a place that draws a wide range of experiences from the families who depend on it. Some visitors sing its praises with heartfelt gratitude, while others paint a picture of neglect and frustration. The common thread across the comments is that the quality of care and the atmosphere can vary dramatically depending on who is there, when, and in which wing or team residents encounter. For some families, the difference is life-altering in a good way; for others, it's a source of deep disappointment and concern.
On the positive side, several reviews emphasize what appears to be strong, attentive care when it's there. One account notes that their husband, who was completely paralyzed, was at Valley Springs for eight years and was well taken care of. The writer stresses that the staff "really watched him and seen to his needs," going beyond what is expected in their roles, and that they feel indebted to the staff for the dedicated attention. Another review focuses on a sister named Addie Kelly, who lived at Valley Springs from 2014 until her passing in 2019; the family member recalls the staff - nurses, dietary, laundry, and administration - as "wonderful," "loving," and hard-working, leaving a lasting, positive impression. Likewise, other commenters describe the administration, nurses, and CNAs as caring, with phrases like "they seem to really care about the patients," and they note improvements and a sense that the building is becoming nicer under new ownership.
There is also a sense of ongoing improvement and investment in some reviews. A commenter mentions that the facility is "coming together now that they have new owners," and that the building is starting to look nicer as a result. A positive tone comes through in statements that the administration and the nursing staff are attentive and that the staff treat families with warmth, "like family," which resonates with those who value a home-like atmosphere and responsive caregiving.
Yet, alongside these favorable views, there are strong and troubling reports from other families. One person describes their loved ones as having suffered severe neglect, with a threatening line of intent to contact the state over alleged starvation. Another reviewer paints a bleak picture, stating that the place "reeks of urine" on the first visit, with some nurses being good and others not, and laments that the facility looks old and in need of remodeling and updated equipment. Concerns extend to care practices for residents with Alzheimer's, noting that staff cannot force a shower and that the patient remains unkempt until relatives intervene - an outcome that the reviewer views as unacceptable. There are also worries about safety and security, such as a wing designated for men being asked to move due to theft in a women's wing, and a lack of visible staff presence in hallways, with many workers outside in the main lobby.
Even stronger negative claims describe systemic problems: overworked staff with little appreciation, maintenance that appears to be reactive rather than proactive, residents left in hallways or beds often covered in food or urine, and pervasive pest concerns like bedbugs and cockroaches. In these accounts, the overall impression is of a facility that fails to provide basic dignity and routine care, leading the reviewer to say they would not recommend placing a loved one there. There is also a sentiment that good employees become targets and are pressured to quit, which would compound staff shortages and degrade quality of care.
Against this backdrop of mixed reviews, some residents and families report experiences that are immediately positive and compelling. There are accounts of rapid social warmth, with claims that staff treat residents and families with kindness and create a sense of belonging - some say "they treat u like family" and that the administration and nurses care deeply about patients. With references to new ownership and visible improvements, these comments suggest that Valley Springs can offer a compassionate, well-managed environment, particularly when leadership is focused on quality and when dedicated staff are present.
Taken together, the messages about Valley Springs reveal a facility that cannot be judged by a single standard. The spectrum ranges from extraordinary, family-centered care where staff are described as devoted and attentive, to stark, alarming reports of neglect and sanitation problems that cause real worry for families. The recurring themes point to variance in conditions and experiences across wings and over time, possibly tied to staffing levels, management changes, and the ongoing evolution of the facility. For families evaluating this nursing home, the most prudent approach may be to visit multiple times, speak with frontline staff and administrators, observe cleanliness and odor, assess how showering and personal care are handled for residents with cognitive needs, and consider in which wing a loved one might reside, as experiences can differ substantially within the same facility.
105 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fort Smith Regional (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Valley Springs Rehabilitation And Health Center is an assisted living community located in Van Buren, AR. With a range of amenities and care services, this community provides a comfortable and supportive environment for seniors.
The community offers a variety of amenities to enhance the residents' quality of life. These include a beauty salon, cable or satellite TV for entertainment, community-operated transportation for easy access to local services and events, a computer center for staying connected, and a fitness room for exercise. The fully furnished apartments provide a cozy living space, while the gaming room and small library offer opportunities for leisure activities. Residents can enjoy the outdoor garden and outdoor space as well. Wi-Fi/high-speed internet is available throughout the community.
For care services, Valley Springs Rehabilitation And Health Center has staff available 24 hours a day with a call system in place for emergencies. Assistance with activities of daily living such as bathing, dressing, and transfers is provided. Medication management is offered to ensure residents receive their prescribed medications on time. A special focus on mental wellness is also part of the care program.
Meal preparation and service are included in the dining options at Valley Springs Rehabilitation And Health Center. Special dietary restrictions can be accommodated to meet individual needs.
Residents have various opportunities for social engagement through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
The location of this assisted living community is convenient with parks nearby for outdoor enjoyment. There are also multiple pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity.
Overall, Valley Springs Rehabilitation And Health Center provides a caring environment with comprehensive amenities and care services to support seniors in their daily lives while promoting overall well-being.
Valley Springs Rehabilitation And Health Center is located at 228 Pointer Trail West, Van Buren, AR 72956 in Crawford County, Arkansas
Valley Springs Rehabilitation And Health Center on seniors.fyi includes 5 photos including images showing interior, bedroom, decor, healthcare, physical therapy, exercise equipment, rehabilitation, fitness, and more.
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