Ashley Rehabilitation And Health Care Center in Rogers, AR
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Information last verified:
2600 North 22Nd Street, Rogers, AR 72756
For more information about senior living options: (844) 490-3973
Kathy in administration is phenomenal, providing daily, reliable updates about care. The CNAs are top-notch and genuinely care for residents with attention and kindness. The facility is exceptionally clean and well maintained, with residents clearly well cared for. Therapists help residents regain strength and progress toward returning home. The kitchen staff and food are loved by residents; the chef receives praise. The DON and leadership are supportive, caring, and receptive to concerns. Front office staff like Amelia and Kathy are helpful, kind, and professional.
The nursing staff did not ensure the patient’s oxygen was properly placed during a breathing treatment. The patient did not receive her evening meal on time unless a family member reminded staff. A breakfast portion was missing for the patient on at least one morning. The patient was left lying in her own urine for an extended period because staff did not respond promptly. The reviewer would not recommend this facility to anyone. After filing a grievance, the facility called the police and trespassed the reviewer. Pain medications were not provided promptly, leaving the patient in pain. The patient’s room and belongings were left dirty, with items like old cups and a dirty remote. The rehab wing was severely understaffed, causing long wait times for assistance. A patient in rehab fell from a wheelchair due to lack of an alarm and supervision. In at least one case, a patient was left in the same clothes for days and not bathed within 24 hours of arrival.Ashley Rehabilitation and Health Care Center in Rogers is best suited for families that need a solid rehabilitation track and can commit to active oversight. The strongest case for this community rests on recovery-focused care, a clean, odor-free environment, and a cadre of staff who, in many cases, demonstrate genuine dedication. When therapy is consistent and well-coordinated, residents frequently report meaningful progress, and families often value the level of administrative accessibility, including front-office personnel who handle scheduling, billing, and transitions with apparent professionalism. In short, this facility can be a productive setting for short- or mid-term rehab where families are prepared to engage, ask questions, and press for timely care.
Those who should consider alternatives are families prioritizing абсолют transparency and flawless day-to-day safety. Several reviews describe serious lapses in basic care, missed meals, delayed assistance after help-button requests, and even lapses in oxygen management during treatments. Reports of dirty rooms, unattended needs, and, in at least a few accounts, unsafe conditions at night point to a risk profile that may not align with expectations for consistent 24/7 oversight. For loved ones who require rigorous, unwavering protection against neglect or who have high vulnerability to infections or bed sores, other facilities with stronger staffing ratios and stricter safety cultures may be a wiser choice.
On the upside, the rehab program at Ashley is repeatedly praised for its discipline and intensity. Families recount twice-daily therapy regimens, attentive nursing staff, and therapists who push for functional gains. The kitchen and dining program is frequently highlighted as a standout, with residents enjoying meals that feel both nourishing and flavorful, and staff who deliver a supportive, even cheerful dining experience. Administrative leaders and office staff are cited as reliable partners for arranging care plans, communicating with families, and ensuring that billing and state-compliance matters stay in view. When care teams are aligned, the facility can deliver a recovery arc that helps residents regain independence and regain confidence in daily living.
The most troubling threads center on inconsistent frontline care and safety risks. A recurring refrain notes delays in assistance during urgent needs, with some patients reporting being left waiting or not bathed promptly. Several reviews describe serious incidents, fell hazards, bed sores, and infections, that materialize, or are not adequately communicated, during rehabilitation stays. Billing disputes and allegations of miscommunication around insurance and payments appear in multiple accounts, coloring overall impressions with financial anxiety during already stressful times. The combination of perceived understaffing, nighttime gaps, and variable accountability makes this facility a high-variance environment where outcomes hinge on which shift and which staff member is on duty.
In assessing how the positives stack up against the negatives, the key offset is the potential for genuine rehab gains when care is proactive, staff are engaged, and families stay at the center of the care plan. Where CNA teams, therapists, and nursing staff are consistently attentive, residents can advance toward discharge with functional improvements and a sense of stability. The clean, welcoming common areas, the responsive business office, and the support from therapy and dietary staff can mitigate some concerns, especially for families who can visit, monitor meals and medications, and hold care teams to task. However, the offset fails to materialize reliably when core safety and basic-care lapses appear, the kinds of issues that erode trust, elevate risk, and undermine rehab momentum. The bottom line is that improvements in therapy and resident wellbeing depend heavily on staffing consistency and adherence to fundamental care principles.
For families making a concrete decision, the recommended approach is strategic due diligence augmented by explicit expectations. Visit the campus multiple times at different hours to observe response times to call bells, cleanliness, and the pace of daily routines. Ask direct questions about pain management protocols, antibiotic and wound-care practices, and how bed sores and falls are prevented, tracked, and escalated. Require written agreements on staffing expectations, specific timelines for meals and hygiene, and a transparent process for dispute resolution and billing. Consider a trial period if possible, and establish a clear daily briefing routine with the nurse manager or the director of nursing to track progress, safety, and satisfaction.
In the end, Ashley Rehabilitation and Health Care Center functions best for families who are prepared to be steady advocates, who prize strong rehab programming, and who can tolerate a degree of variability in day-to-day care. It is less ideal for those seeking a consistently flawless safety record across all shifts, or for families unwilling to push for prompt attention, rigorous infection control, and transparent communication about every concern. For some residents, the positives, the quality therapy, the clean environment, and the personable, responsive front-office team, will outweigh the risks. For others, especially those with complex medical needs or heightened sensitivity to care lapses, it may be prudent to explore alternatives with stronger staffing guarantees and more uniform day-to-day safety practices.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Northwest Arkansas Regional (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ashley Rehabilitation And Health Care Center in Rogers, AR is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
On-site, residents can enjoy the convenience of a beauty salon, fully furnished accommodations, a computer center, gaming room, and a small library. The facility also provides delicious meals served in a restaurant-style dining room with special dietary restrictions taken into consideration. Additionally, there is Wi-Fi/high-speed internet available for residents to stay connected with friends and family.
For their care needs, residents have access to 24-hour call system and supervision. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and diabetes diet programs are also offered to ensure that residents receive proper medical attention.
Ashley Rehabilitation And Health Care Center goes beyond just providing basic care services by offering mental wellness programs to promote overall emotional well-being. Transportation arrangement (non-medical) is provided for community outings and doctor's appointments.
To keep residents active and engaged in the community, there are various activities available such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Residents also have easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship,and hospitals.
With its extensive amenities and care services coupled with its convenient location near essential facilities and services in Rogers, AR; Ashley Rehabilitation And Health Care Center provides an excellent assisted living community option for individuals seeking comfort, support,and an engaging lifestyle.
Ashley Rehabilitation And Health Care Center is located at 2600 North 22Nd Street, Rogers, AR 72756 in Madison County, Arkansas
Ashley Rehabilitation And Health Care Center on seniors.fyi includes 11 photos including images showing interior, bedroom, decor, dining, seating, exercise equipment, quilt, salon, and more.
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Interior
Outdoors
Decor
Living Room
Bedroom
Dining
Artwork
Seating
Exercise Equipment
Gym
Salon
