287 South Country Club Road, Osceola, AR 72370
For more information about senior living options: (844) 490-3973
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The facility is clean and well-kept, with no noticeable odors. The staff are described as kind, compassionate, and attentive. The activities director is passionate about her work and stays actively involved with residents. Since new management arrived, the facility has grown in a positive direction with a caring team. Families are kept updated on changes and incidents. Residents are seen socializing and not confined to bed all day. The dietary team makes good food.
They experienced racism and homophobia during their six days there. The CNAs don't care about the residents. The staff won't tell family or disclose information about residents. Call lights don't work, creating safety hazards. CNAs use hoyers by themselves, which is illegal. There is no proper pass-down of information between shifts; important details are missed. The food is bland, repetitive, and cheap, worse than a soup kitchen. The majority of staff treat care as a bare minimum; many seem uninterested or unwilling to be bothered. Money was mismanaged or unaccounted for, including control of the monthly Social Security check and missing funds.The collection of reviews about this facility reveals a strikingly wide range of experiences, from deeply troubling allegations to moments of genuine care and calm. Some families describe overt instances of discrimination and unsafe practices, while others recount compassionate staff, clean environments, and meaningful communication during difficult times. Taken together, the reviews paint a picture of a place that can feel at once loving and negligent, depending on who you talk to and when you visit.
Several accounts center on severe problems: racism and homophobia appear to be part of what some residents and families witnessed, according to the reviewers. They describe a culture in which "the CNAs don't care about the residents," claiming that staff attitudes extended to residents' safety and dignity. Call lights are reported as not working, and there are alarming notes about safety devices - specifically choking hazard whistles around residents' necks - that some reviewers say should not be used that way. One particularly disturbing claim is that hoyers (devices used to lift residents) were used by staff on their own, which reviewers label illegal and dangerous and say the state should shut the place down. These critiques emphasize a broader sense that critical information isn't communicated to families or even documented consistently, with some reviewers describing a lack of pass-down between shifts.
Yet within the same facility, other reviewers recount moments of genuine connection and positive, even loving, care. For example, one reviewer notes that "Nice place and everyone knows my grandma by name," and that staff kept them updated with any change or incident. They describe seeing their grandmother up and social - watching TV with a group or lounging on a couch instead of being stuck in bed all day. Another review adds that after the grandmother's passing, staff called every day as her condition worsened and cared for her with obvious tenderness, expressing gratitude that she could spend her last days surrounded by people who treated her well. In this sense, there are pockets of commendable attention and human warmth that stand in contrast to the negative experiences.
The same voices that praise certain moments also disclose significant ongoing organizational challenges. Between shifts, reviewers say there is little to no pass-down of information, and at times the residents' daily needs - such as meals - are described in unflattering terms, with some calling the food bland, repetitive, and cheap. One reviewer likens the overall food quality to that of a soup kitchen and complains about a staple of white bread appearing consistently with meals. They acknowledge that a few employees are clearly empathetic, but others seem detached, treating care as a mere shift rather than a vocation. This ambivalence about the daily operation seems tied to broader concerns about staffing, communication, and consistency in care.
Personal tragedies and perceived financial mismanagement appear in several accounts, amplifying distrust and fear. One reviewer describes the heartbreaking experience of a father on hospice who did walk and talk upon admission but deteriorated after a night described as a fall with no timely intervention or notification to the family. They accuse the staff of discussing the situation casually on their phones instead of arranging urgent care, and they report circumstances in which the family felt excluded and misinformed. Another claim centers on money management - specifically the handling of the deceased relative's Social Security check and the lack of clarity about funds that were supposed to go to the resident. The reviewer emphasizes a missed opportunity to say goodbye, tying it to a broader sense that the facility was not attuned to families' emotional needs at critical moments.
Despite the heavy concerns, some reviewers emphasize cleanliness and a sense of order. One person, who has worked in health facilities for years, describes this as "the cleanest place I have ever been to," with no unpleasant smells. This perspective stands in contrast to the negative reports and suggests that the physical environment and hygiene can be strong, even if other aspects of care feel inconsistent. Another reviewer points to a recent improvement under new management since November, noting that the staff team has grown into a more caring, less convenience-driven operation. They highlight the dietary team's good food, the activities director's passion, and an overall commitment to resident well-being that has begun to balance the scale toward better care.
The most recent entries further reflect this mixed reality. One reviewer writes, "There are some really kind and compassionate people who work there," praising the nurses' attentiveness, the dietary team, and the facility's ongoing safety standards. They acknowledge the leadership transition, acknowledging that the new management has brought a more collaborative, resident-centered approach. Still, even this positive voice does not erase the caution that runs through many of the other reviews: that problems persist in areas like staffing consistency, timely medical response, and accountability for residents' financial and personal affairs.
In summary, the narrative around this facility is not monolithic. There are strong, troubling claims about racism, homophobia, unsafe practices, and gaps in communication that would rightly raise alarms for families considering placing a loved one there. At the same time, there are heartfelt testimonies to compassionate staff, moments of meaningful care, and a refreshing sense of cleanliness and organizational improvement under newer leadership. The reviews together suggest a facility with serious systemic issues that can undermine trust, but also with individuals and teams capable of delivering genuine care and kindness - especially when management, staffing, and communication align to support residents and their families.
115 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Harris Health And Rehab in Osceola, AR is a premier assisted living community that provides a comfortable and supportive environment for older adults. Our community offers a wide range of amenities to enhance the quality of life for our residents.
Residents at Harris Health And Rehab enjoy access to a beauty salon where they can pamper themselves and feel their best. They can also stay entertained with cable or satellite TV in their fully furnished accommodations. Our community operated transportation service ensures that residents can easily get around town for appointments and social outings.
For those who want to stay connected, we have a computer center and Wi-Fi/high-speed internet available. Meals are served in our dining room, offering restaurant-style dining experiences with special dietary restrictions taken into consideration. Residents can also enjoy the peacefulness of our outdoor spaces and gardens.
The care services at Harris Health And Rehab are designed to meet our residents' needs around the clock. We have a 24-hour call system and supervision, as well as assistance with daily living activities such as bathing, dressing, and transfers. Our staff also assists with medication management and provides specialized care for diabetes diets.
We prioritize the mental wellness of our residents with a dedicated mental wellness program. This includes planned activities, fitness programs, and resident-run activities that promote socialization and engagement within our community. We also organize regular day trips for residents to explore nearby attractions.
Convenience is important to us, which is why we have numerous essential amenities nearby including parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
At Harris Health And Rehab in Osceola, AR, we strive to create an environment where seniors can age gracefully while receiving personalized care tailored to their specific needs. Your loved ones will find comfort and companionship in our vibrant community surrounded by compassionate staff members dedicated to their wellbeing.
Harris Health And Rehab is located at 287 South Country Club Road, Osceola, AR 72370 in Mississippi County, Arkansas
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