Hickory Heights Health And Rehab in Little Rock, AR
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#3 Chenal Heights Drive, Little Rock, AR 72223
For more information about senior living options: (844) 490-3973
The staff are described as awesome and caring. Residents are consistently looked after and treated like family. The facility is clean, modern, and welcoming. Remodeling has brightened the building and improved the environment. The care provided for rehabilitation and long-term needs is of high quality and delivered with dignity. Staff across all roles - housekeeping, nursing, CNAs, and administration - are knowledgeable and attentive. The facility offers extensive complimentary services and amenities, such as a hair salon, transportation, and activities, that residents appreciate. Families highly recommend Hickory Heights for its compassionate care.
A reviewer reports a family member laid in feces for over three hours, with a supervisor yelling at staff in front of other residents in an unprofessional manner, leading to the family member's removal. A reviewer gave Hickory Heights a one-star rating, saying it should speak for itself. A reviewer asserts the facility has gone downhill since Mary arrived, calling it a nasty, trashy place and saying they would never put family there. A reviewer describes the grandmother's experience where the higher-ups were rude, clothes and glasses were lost, and numerous calls went unreturned. A reviewer claims the facility is for-profit, with accusations that staff lie, medications are mishandled, patients' money is taken, and couples are separated. A reviewer warns: "Do not think about it" and calls Hickory Heights nothing but a glorified nursing home. A reviewer highlights loss of dignity, delayed medications, bedsores, and missing dentures as issues at the facility. A reviewer notes rude admin staff who do not care about residents and would not recommend the facility. A reviewer accuses unprofessional staff of failing to document medication administration, creating risks of overdose or under-dose.Hickory Heights Health and Rehab in Little Rock is best suited for families seeking a warm, home-like atmosphere paired with a robust rehabilitation program and long?term care, delivered by staff who demonstrably care and stay consistently engaged with residents. This community tends to appeal to relatives who want daily visibility into their loved one's routine, appreciate a building that has recently been refreshed, and value amenities that support independence - things like in-room meals, accessible hair services, and varied activities. Those who need a facility with strong social programming and a genuinely personable staff will feel at ease here. However, families with stringent expectations around flawless operations, unwavering administrative responsiveness, or airtight safety protocols should look at alternatives more closely.
On the positive side, the standout attribute is the caregiving culture. Reviews repeatedly highlight staff who are attentive, compassionate, and willing to go the extra mile for residents and families. The environment is frequently described as welcoming and homelike, with caregivers treated as part of the resident's extended family. The rehabilitation program is repeatedly praised for effectiveness, supported by a cadre of therapists who are approachable and skilled. Remodeling has brightened the space, and the facility offers convenient add-ons - such as a free beauty salon, transportation services, and easily arranged individualized meals - that can significantly ease daily life for residents. In short, the core proposition is clear: serious, personalized care delivered in a setting that feels like a community, not a hospital.
Yet the landscape is not uniformly favorable. Serious concerns appear in a sizable slice of reviews, painting a picture of inconsistent administrative behavior and occasional lapses in safety and dignity. Accounts range from commendations of staff dedication to troubling allegations of mismanagement, including delayed responses to critical needs, questions about medication handling, and accusations of staff disrespect toward residents. Some families report tangible losses - clothes, dentures, even glasses - and a few describe environments where overheard confrontations or a perceived lack of accountability undermine trust. The most troubling narratives center on perceived neglect and questions about whether resident dignity and timely care are consistently safeguarded.
Those pros and cons must be weighed with discipline. The strongest offset to the drawbacks is a culture of genuine care and a robust rehab/long-term framework that many families value highly. For residents who benefit from daily engagement, structured activities, and a consistent, available support team, Hickory Heights delivers tangible value. However, the negatives are not trivial: safety concerns, claims of unresponsiveness, and episodes suggesting lapses in medication management or dignity can severely erode confidence. When a facility is home to residents with significant health needs, governance and process reliability matter as much as bedside attentiveness, and current reviews show mixed signals on that front.
Practical due diligence is essential before deciding. Prospective families should visit with a precise checklist: observe the cadence and tone of care moments, request to speak with multiple staff levels (nurses, aides, administration), and ask for recent incident and response histories. Inquire about medication protocols, documentation practices, and how safety and privacy are tracked daily. Verify follow-through on concerns raised by families, and seek recent state inspection or survey results to triangulate the lived experiences shared by residents. If possible, talk with current residents and families about the consistency of care, the quality of meals, and how often residents feel heard and respected.
The bottom line is clear. Hickory Heights is a strong option for families prioritizing a compassionate, rehabilitation-focused environment with a lively activity calendar and conveniences that support independence. It is not, however, a flawless choice. The facility's recurring red flags around management, safety, and accountability warrant serious scrutiny, especially for loved ones who require unwavering reliability and a consistently high standard of care. For those who are risk-averse or who place a premium on consistently seamless administration and protection of dignity, exploring alternatives with stronger governance and fewer quality concerns is prudent. In the end, the decision should hinge on whether the daily lived experience - character, care, and engagement - meets the family's standards for trust and peace of mind.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Adams (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hickory Heights Health And Rehab in Little Rock, AR is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of amenities such as a beauty salon, cable or satellite TV, computer center, gaming room, small library, and Wi-Fi/high-speed internet. Residents can enjoy delicious meals in the dining room with restaurant-style dining or choose from special dietary options.
For ease of transportation, Hickory Heights Health And Rehab offers community-operated transportation as well as transportation arrangements for non-medical purposes and doctors' appointments. The wellness center and fitness room are available for residents to maintain their physical well-being. The outdoor space and garden provide a serene environment for relaxation and enjoyment.
Care services provided at Hickory Heights Health And Rehab include 24-hour call system and supervision to ensure the safety of residents. Assistance with activities of daily living such as bathing, dressing, transfers, medication management, diabetes diet, meal preparation and service are also available. The mental wellness program focuses on the emotional well-being of residents.
To keep residents engaged and entertained, the community organizes various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are available to assist residents with any needs or requests.
Hickory Heights Health And Rehab is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents easy access to nearby amenities and services.
Overall, Hickory Heights Health And Rehab provides a comfortable and supportive environment for seniors seeking assistance while maintaining their independence.
Hickory Heights Health And Rehab is located at #3 Chenal Heights Drive, Little Rock, AR 72223 in Pulaski County, Arkansas
Hickory Heights Health And Rehab on seniors.fyi includes 8 photos including images showing interior, windows, landscaping, decor, exercise equipment, healthcare, artwork, dining, and more.
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Interior
Outdoors
Decor
Bedroom
Trees
Windows
Exercise Equipment
Healthcare
