Overall Review of Hickory Heights Health And Rehab
common34 reviews mention this
Staff care is the main theme
Residents and families consistently describe staff as attentive, compassionate, and respectful.
Across reviews, people repeatedly come back to the staff—describing them as friendly, responsive, and caring, with residents treated with dignity. Several reviewers also mention staff communication and prompt handling of concerns brought to administrators, including in rehabilitation and long-term stays. A few negative reviews criticize staff or administration for unprofessional behavior, poor responsiveness, or medication documentation issues.
common16 reviews mention this
Renovations and cleanliness stand out
Many reviewers praise a clean, bright, modern environment after recent updates.
Multiple reviews reference cleanliness and an improved interior, with several specifically describing the facility as remodeled and modern. Reviewers also describe the building as welcoming and organized, and some mention consistently clean conditions during their time there. A smaller number of critical reviews report serious cleanliness or hygiene concerns, which residents’ families felt was not handled well.
common6 reviews mention this
Activities help residents feel included
Reviews frequently mention daily activities like bingo and church services.
Several residents and families describe a busy schedule of activities, including bingo and church services, and note that the activity director plays an important role for engagement. One reviewer also mentions cooking-related activities as part of the programming. While most comments are positive about being kept involved, the reviews are mixed overall on day-to-day support.
caveat2 reviews mention this
Food can be inconsistent
Some reviews describe the food as inconsistent.
One review says meals are “hit or miss,” while others include broader comments about food quality. The dining-related themes in reviews do not fully align, so prospective residents may want to ask how meals are handled for their specific dietary needs and preferences.
differentiator4 reviews mention this
Care includes skilled nursing support
As a skilled nursing facility, it provides hands-on nursing assistance and medication support residents mention.
Reviewers describe hands-on care during rehabilitation and longer stays, including help with day-to-day needs and getting medications handled. This lines up with the facility offering skilled nursing facility care, along with a call system and nursing supervision described in the care services. A minority of reviews raise concerns tied to care execution and medication documentation, so it’s important to ask detailed questions during a visit.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Adams (13 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Cornerstone Pharmacy (0.6 miles)
Cornerstone Pharmacy (1.1 miles)
Walgreens (1.5 miles)
The Drug Store (2.8 miles)
Bowman Curve I (2.9 miles)
Walgreens (3 miles)
Dziurkowski, Nicholas - Nicholas Dziurkowski (3 miles)
Theaters
AMC Chenal 9 (0.9 miles)
Cinemark Colonel Glenn 18 And Xd (5.4 miles)
Restaurants
Local Lime (0.9 miles)
Big Orange (0.9 miles)
Slim Chickens (1.5 miles)
Chick-Fil-A (2.7 miles)
Jimmy John's (2.8 miles)
El Porton Mexican Restaurant (3 miles)
Chick-Fil-A (3 miles)
Physicians
Pinnacle Dermatology (1.1 miles)
Baptist Health Family Clinic-Pleasant Valley (2.7 miles)
Hickory Heights Health And Rehab on seniors.fyi includes 8 photos including images showing interior, landscaping, windows, exercise equipment, healthcare, decor, bedroom, gym, and more.
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Hickory Heights Health And Rehab photos
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Interior
Outdoors
Decor
Bedroom
Trees
Windows
Exercise Equipment
Healthcare
Interior
Decor
Bedroom
Dining
Landscaping
Windows
Trees
Garden, Outdoors, Pathway, and Gazebo
Artwork, Waiting Area, and Lounge
Exercise Equipment, Gym, Rehabilitation, and Workout Room
Healthcare
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