14328 Chenal Pkwy, Little Rock, AR 72211
To contact a resident: (501) 202-1669
For more information about senior living options: (866) 208-4318
Parkway Heights Costs & Pricing
At Parkway Heights, the monthly costs for various room types reflect a premium service and environment compared to the averages in Pulaski County and the broader state of Arkansas. For a semi-private room, residents can expect to pay $5,299, which significantly exceeds the county's average of $3,713 and the state's average of $3,651. Private rooms at Parkway Heights are available for $6,358, again higher than both Pulaski County's average of $5,044 and Arkansas' overall average of $4,236. The studio option is priced at $6,888; while this figure is notably above the county's average of $3,859 and the state's typical cost of $2,863, it underscores Parkway Heights' commitment to providing an enhanced living experience. These figures suggest that while residents may invest more at Parkway Heights, they are likely receiving exceptional amenities and care in return.
| Floor plans | Parkway Heights | Pulaski County | Arkansas |
|---|---|---|---|
| Semi-Private | $5,299 | $3,713 | $3,651 |
| Private | $6,358 | $5,044 | $4,236 |
| Studio | $6,888 | $3,859 | $2,863 |
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Overall Review of Parkway Heights
Pros
The staff here were all very friendly.
It seemed like a nice place overall.
Cons
The reviewer notes that addresses and apartment numbers are not protected health information, implying a privacy concern.
The reviewer says staff offered shell answers and could not provide information, leaving them with no clear answers.
They describe the contact process as a mystery, with multiple numbers and repeated “no one knows” responses.
They argue that relocating residents to a memory care wing would increase isolation during upheaval.
They observe that mixing residents with different memory care levels would make someone with mild needs uncomfortable, making it not a good match.
Review
Parkway Heights in Little Rock is best suited for seniors who want an active, social, campus-style assisted living experience with on-site memory care and for families that prize approachable, friendly staff and a warm, engaging daily environment. The setting feels personable, and interactions with caregivers are generally described as welcoming. However, the memory care component is not tightly compartmentalized, which can be a mismatch for residents who have mild memory needs but would benefit from a more distinct, dedicated memory care environment. In short, Parkway Heights can deliver a livable, companionable atmosphere, but it may not be the ideal fit for those who require a tightly separated memory care wing from the start.
Those weighing Parkway Heights should also consider alternatives if the priorities center on a clearly delineated memory care experience or on flawless administrative clarity. If a loved one’s needs call for a strictly segregated memory care neighborhood, a more purpose-built memory care campus, or an arrangement with consistently seamless, single-point communication, Parkway Heights may feel like a compromise. Families that require a rock-solid resident directory, straightforward call-following, and predictable relocation processes will want to explore other options that emphasize structured memory care logistics and rigorous information management.
Pros within Parkway Heights largely stem from human connections and the on-site flexibility. Staff friendliness is repeatedly highlighted, contributing to a welcoming daily routine and a sense that residents are known and cared for. The campus itself is described as a pleasant place with social opportunities, which helps maintain engagement and reduces isolation for residents who thrive in a group setting. The presence of a memory care option on the campus adds potential continuity for families who anticipate future needs, even if the current level of care is not perfectly segregated. For families prioritizing warmth and communal activity, these elements can carry significant weight.
Yet the strongest pros are offset by notable cons that can tilt the experience away from ideal. The most persistent concerns center on how memory care residents are housed alongside other levels, creating discomfort for those with milder memory challenges who would benefit from a quieter, more specialized environment. Communication gaps compound these issues: directories, contact numbers, and the ability to locate and reach residents can feel disjointed, leaving families feeling uncertain and repeatedly环ing for information. HIPAA-era friction and shell answers further erode confidence that administrative processes will be smooth, predictable, and transparent during transitions or visits. Together, these factors can erode the peace of mind that families seek when selecting care.
Despite the drawbacks, the combination of personable staff, a social atmosphere, and on-site memory care does offer real value for the right family. The key is alignment: if there is tolerance for occasional administrative rough edges and a willingness to actively establish contact protocols, Parkway Heights can deliver meaningful engagement and practical care options. For families where the priority is a straightforward, well-organized memory care plan and consistently clear communications, the drawbacks may overshadow the benefits. The decision hinges on whether warmth and community outweigh the risks of mixed levels and fragmented information.
Practical next steps include pressing for a clear picture of how memory care is organized on the campus, and requesting a dedicated point of contact for families to reduce information gaps. A tour should focus on how residents are labeled, how relocations are managed, and what procedures exist to keep family members updated without exposing privacy concerns. Ask for concrete examples of daily routines, activity calendars, and a sample resident directory or communication plan. In evaluating Parkway Heights, consider whether a mild-to-moderate memory care environment with strong social programming is sufficient, or if a more separated, highly predictable memory care setting is essential. If the latter, move toward communities with stricter level-separation and more robust administrative processes.










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