Colonel Glenn Health And Rehab

Pros

• The facility communicated effectively with family members regarding care updates.
• The extra week provided to find alternative arrangements was appreciated and helpful.
• The food served at the facility was satisfactory.
• The therapy sessions were considered beneficial for the residents.
• The nursing staff was accessible and responsive to calls, providing necessary information about care.

Cons

• The facility communicated poorly, causing unnecessary stress for the family regarding the timing of the move.
• There was a lack of communication, with multiple instances of calls going unanswered.
• The staff's negligence nearly resulted in a life-threatening situation during transportation.
• Personal belongings, such as clothes, were lost by the facility.
• The administration's announcement about opening a COVID wing raised concerns about their ability to manage infection control.
• A substantial unexpected bill was received, adding to the family's frustration.

Review

Colonel Glenn Nursing and Rehab has garnered a mix of feedback from families of residents, highlighting both positive experiences and significant concerns that prospective clients should consider. One reviewer shared their experience while admitting their mother to the facility for two months. They recounted the process of communication, noting that staff communicated directly with their daughter about the mother’s care. However, a critical moment arose when they received notification on a Monday that they needed to relocate their mother by Thursday, which caused considerable stress. While the facility eventually extended an extra week for the transition, allowing them time to secure adequate alternative arrangements, this situation reflected a disconnect that left room for improvement in terms of timely communication.

The experience with staff interactions was generally favorable for this reviewer. Whenever they called with questions about their mother's health and treatment, they reported being able to communicate effectively with the nursing staff and receiving detailed updates on her condition and care regimen. Furthermore, they mentioned satisfaction with aspects of daily life at Colonel Glenn—specifically praising the quality of food and therapy services provided to residents during their stay.

In stark contrast to this feedback, another review conveyed severe concerns regarding safety and communication within Colonel Glenn Nursing and Rehab. The reviewer expressed profound dissatisfaction after witnessing a near-fatal incident involving their uncle related to oxygen management during transportation for medical appointments; specifically, it was noted that his oxygen supply was not activated during transport. This alarming event raises serious questions about the facility's protocols and oversight regarding patient safety—a foundational concern in any caregiving environment.

Moreover, this second review lamented an ongoing issue with inadequate communication from the administration. Numerous times the family attempted to reach out but reported experiencing delays or completely unreturned calls, leading to further frustration amidst an already stressful situation involving a loved one's health care needs. The lack of responsiveness is concerning in any healthcare setting where timely information can significantly impact care decisions.

The issue did not end there; frustrations were compounded when the family learned that clothes belonging to their uncle had gone missing while he was staying at Colonel Glenn Nursing and Rehab. This loss raised additional doubts regarding how well organized or attentive the facility might be in safeguarding patients' personal belongings—an essential aspect of caring environments where dignity should be upheld through proper management of personal items.

Lastly, financial transparency also seemed to be lacking; one user reported receiving an unexpected bill amounting to $1,500 following their loved one's stay at Colonel Glenn Nursing and Rehab without clear prior notice or discussion concerning charges incurred during service. Such billing surprises can add undue stress on families already navigating difficult emotional waters as they manage healthcare decisions for aging relatives or those requiring specialized rehabilitation services.

In summary, while some individuals who utilized Colonel Glenn Nursing and Rehab found satisfactory aspects such as direct nursing communication and commendable therapy sessions sufficient for short-term stays, others articulated grave concerns regarding patient safety protocols, poor communication from staff members during pressing situations, loss of personal property within the facility's care system, along with unanticipated fees imposed post-discharge—all elements deserving consideration by families evaluating long-term options for loved ones needing skilled nursing care.

Theaters

• Cinemark Colonel Glenn 18 And Xd (0.2 miles)
• AMC Chenal 9 (5 miles)

Places of Worship

• Church At Rock Creek (1.2 miles)
• Covenant Presbyterian Church (3.5 miles)

Restaurants

• BJ's Restaurant & Brewhouse (1.8 miles)
• Cracker Barrel (1.9 miles)
• On The Border Mexican Grill & Cantina (2.7 miles)
• Purple Cow (2.7 miles)
• Freddy's Frozen Custard & Steakburgers (2.8 miles)
• McAlister's Deli (2.9 miles)
• El Porton Mexican Restaurant (3 miles)

Parks

• Woodlands Edge Park (1.8 miles)
• Hounds Lounge Pet Reso (2.3 miles)
• Otter Creek Park (4.2 miles)

Physicians

• Arkansas Psychiatric Clinic (2 miles)
• Premiere Gastroenterology Asso (2.1 miles)
• Rhys Branman, MD (2.2 miles)
• Arkansas Prostate Cancer Center (2.3 miles)
• Arkansas Heart Hospital Clinic (2.3 miles)
• All For Kids Pediatric Clinic (2.6 miles)
• Autumn Road Family Practice (2.6 miles)

Pharmacies

• Custom Compounding Center (2.4 miles)
• Parkwest Pharmacy (2.6 miles)
• Walgreens (2.6 miles)
• Walmart Pharmacy (2.7 miles)
• Walgreens (3.2 miles)
• Dziurkowski, Nicholas - Nicholas Dziurkowski (3.2 miles)
• Bowman Curve I (3.3 miles)

Cafes

• Panera Bread (2.5 miles)
• Starbucks (4.1 miles)
• Starbucks (4.9 miles)

Hospitals

• Hickingbotham Outpatient Center (2.9 miles)
• CHI St Vincent Infirmary (4.9 miles)