Belvedere Nursing And Rehabilitation Center

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  • Interior

    A modern and cozy living room interior featuring elegant furniture, a chandelier, and abundant natural light.
  • Decor

    A cozy living room featuring wicker chairs and tables, a fireplace, and a wall-mounted television under elegant lighting.
  • Building

    A modern building entrance with stone pillars and landscaped surroundings at sunset.
  • Bedroom

    A clean and minimalist hospital room with a single bed and window.
  • Dining

    A spacious dining area featuring a grand piano, modern tables and chairs, with elegant lighting and decor.
  • Bathroom

    A modern, accessible bathroom with a shower area featuring a curtain and grab bars.
  • Exercise Equipment

    A spacious gym with various exercise equipment.

Belvedere Nursing And Rehabilitation Center

2600 Park Avenue, Hot Springs, AR 71901

For more information about senior living options: (844) 490-3973

3.3 from 35 reviews
5 stars
18
4 stars
2
3 stars
0
2 stars
4
1 stars
11

Skilled Nursing Facility

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    Overall Review of Belvedere Nursing And Rehabilitation Center

    Pros

    • pro The reviewers describe Belvedere as an amazing facility where nurses, aides, and janitorial staff treat residents like family.
    • pro The memory care staff are praised for their compassionate, attentive care.
    • pro Families report that staff keep them informed and updated about their loved ones, even during the pandemic.
    • pro The administration and office staff are described as helpful, accommodating, and responsive.
    • pro The facility is noted for its cleanliness, beauty, and well-maintained environment.
    • pro Several reviewers recommend Belvedere as one of the best nursing homes in Arkansas.
    • pro Reviewers highlight staff going above and beyond to support families and residents, including personalized attention and engaging activities.

    Cons

    • pro The reviewers described the facility as a joke, with dietary services poorly managed.
    • pro The staff released a patient knowing he could not care for himself, showing neglect for safety.
    • pro Staff refused to discuss medication dosages or rehab activities and cited HIPAA, leaving families uncertain.
    • pro Weekend staff were unhelpful and dismissive when asked for assistance.
    • pro The staff laughed at the family after leaving the facility, which was unprofessional.
    • pro The administrator was described as rude and entitled, reflecting poor management.
    • pro There were reports of ants on food and holes in pillowcases, indicating poor cleanliness and care.
    • pro Families were left uninformed about the patient's location or status after incidents.
    • pro The reviewers warned to watch this facility closely and stated they would not recommend it.

    Review

    Belvedere appears in these accounts as a facility that elicits a wide range of experiences, from deeply moving memories of compassionate care to painful frustrations with communication and consistency. Several families describe dementia care on the memory unit as a daily challenge, with residents exhibiting wandering, confusion, and disinhibition that can escalate into aggressive or frightened moments. In one especially troubling account, staff's response to an agitated family member coming to visit was not only blunt but fear-driven: the possibility of charging a man with advanced dementia with a felony was floated, and the family member was told the patient could not come back. The reviewer felt left in the dark about where their loved one was and learned of the situation only when the hospital called, highlighting a strain between necessary caution and professional, empathetic communication.

    A recurring thread across several reviews is a sense of disappointment around aftercare guidance. Families described asking for practical information about what comes next - care plans, contact numbers, brochures, or concrete steps to take once the patient returns home - and encountering staff who, as they put it, "have no idea what to tell the family." In conversations with multiple staff members, the reviewer found no one able to offer actionable guidance for ongoing care or to connect them with resources, leaving them to seek information online on their own. The emotional weight of the experience was intensified by a sense that the staff treated the situation as an unfamiliar or less serious problem, culminating in a hallway exchange where laughter and a lack of professional demeanor left the family feeling dismissed and unsupported after a difficult meeting.

    Despite these negative experiences, the facility also earned high praise in other circumstances, particularly in respite care through hospice. Several reviewers described Belvedere as an "AMAZING" place for respite and end-of-life support, highlighting nurses, aides, and janitorial staff who treated residents with kindness and individualized attention. Moments that stood out included staff who took time to paint nails, sit and talk with lonely residents, and provide comforting, personal care for their loved ones. In these accounts, Belvedere is portrayed as a place where residents are seen as people first, with staff going above and beyond to ensure comfort, dignity, and connection during difficult times.

    There are also strongly negative observations that focus on specific lapses in care. A reviewer recounted a lack of basic daily care, including only one shower over an 18-day inpatient rehab stay and limited disclosure about medication dosages or rehab activities, paired with a firm pushback against HIPAA concerns when questions were raised. Other family members warned to "watch your loved ones closely," recounting experiences of releasing someone who could not manage independently and reports of weekend staff who seemed overwhelmed or unresponsive. A particularly harsh review described the facility as the "worst run place" they had seen, with concerns about the administrator and about a COVID-19 test being performed in a hurried, unsatisfactory manner. These episodes contrast sharply with the stories of excellent care and raise questions about consistency, staffing, and day-to-day operations.

    Even within the mixed, there are strong threads of personal praise for individual staff and leadership. Several reviews spotlight dedicated administrators and nurses willing to go the extra mile: a comment about a staff leader named Bobby, described as the best administrator the reviewer had worked for; Kelly, praised for assisting with paperwork; Jamie for helping select a room; and Hylan, repeatedly singled out for extraordinary care and communication with families. Other reviewers specifically credit the memory care unit's nurses for compassionate, attentive care, likening the experience to caring for a family member and emphasizing attentiveness, warmth, and the staff's role in keeping loved ones comfortable and engaged, even in challenging times like the COVID-19 era.

    Beyond the individual anecdotes, the overarching impression about Belvedere is a facility that can be extraordinary when the right people are in place and when care feels communicative, personalized, and steady. Several reviewers describe Belvedere as a beautiful, clean, and well-maintained building with robust memory care capabilities, modern amenities, and a sense of calm and safety. They recount experiences where the facility's environment, policies, and staff dedication created a sense of security for both residents and families, including frequent updates, transparent communication about safety measures during the pandemic, and ongoing efforts to keep residents connected with loved ones through visits and digital communications.

    Overall, the reviews present a nuanced portrait: Belvedere is lauded by many for its compassionate care, particularly in memory care and hospice respite scenarios, its professional and caring staff, and its supportive leadership. Yet there are persistent concerns about how the facility handles difficult behavioral moments, communicates with families, and provides consistent aftercare guidance. The contrast between stories of exceptional, almost familial care and accounts of confusion, perceived neglect, or administrative friction suggests that the experience at Belvedere can vary significantly by department, shift, and individual staff members. Residents and families who encounter the best of Belvedere describe it as a top-tier option, a "palace" of sorts with staff who treat residents like family, while others warn that gaps in communication, staffing, and aftercare support can undermine what should be a comforting, rehabilitative, or hospice-focused environment.

    Features

    Housing

    • 110 resident community capacity 110 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Belvedere Nursing and Rehabilitation Center in Hot Springs, AR provides a comfortable and inclusive assisted living community for seniors. With a wide range of amenities and care services, residents can enjoy a fulfilling and independent lifestyle.

    The community offers various amenities to cater to the needs and preferences of each resident. A beauty salon is available for those who want to maintain their personal grooming routines. Cable or satellite TV is provided for entertainment purposes. Community-operated transportation ensures that residents have easy access to off-site activities and appointments. A computer center allows residents to stay connected with loved ones and explore the internet. The dining room offers restaurant-style meals prepared by professional chefs, accommodating special dietary restrictions if needed.

    For recreational activities, the facility boasts a fitness room, gaming room, outdoor space, small library, and wellness center. Residents can engage in physical exercise or relax in the garden while enjoying fresh air and sunshine. Scheduled daily activities are planned as well as resident-run activities where they can actively participate, fostering a sense of community among residents.

    The care services offered at Belvedere are designed to prioritize the well-being of residents. 24-hour call system ensures immediate assistance when needed. Highly trained staff provide round-the-clock supervision to ensure safety and peace of mind for both residents and their families. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. Medication management guarantees that all necessary medications are taken as prescribed.

    In terms of location convenience, there are numerous essential establishments nearby including cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. This allows easy access for residents to enjoy outings or meet their specific needs outside the facility.

    Overall, the Belvedere Nursing and Rehabilitation Center is committed to providing personalized care in a warm and inviting environment where seniors can thrive physically, mentally, and socially while maintaining their independence.

    Nearby Places of Interest

    Places of Worship

    • Starr Fuentes - Intuitive Healer and Spiritual Teacher (0.2 miles)
    • Divine Interventions (0.2 miles)
    • Pentecostal Church of God (0.5 miles)
    • First Church of Christ Scientist (4.2 miles)
    • Southern Baptist Convention (6.9 miles)

    Physicians

    • Fountain Lake Family Medicine (2.3 miles)
    • Changepoint Pregnancy Care and Parenting Resource Center (4 miles)
    • South Central GI & South Central Endoscopy (4.7 miles)
    • Arkansas Institute For Cosmetic & Plastic Surgery (4.7 miles)
    • Orthopaedic Center of Hot Springs (4.7 miles)
    • Hot Springs Cardiology Associates (4.7 miles)
    • PTCOA - Hot Springs Ambulatory Surgery Center (4.7 miles)

    Restaurants

    • Split Rock Grill (2.4 miles)
    • Bert S Burritos (2.8 miles)
    • Flossie's Funnel Cakes (2.8 miles)
    • Kringles and Kones (3.5 miles)
    • Rolando's Restaurante (3.5 miles)
    • Kilwin's (3.6 miles)
    • Grateful Head Pizza Oven & Beer Garden (3.7 miles)

    Parks

    • Hot Springs National Park (2.4 miles)
    • Hot Springs National Park CT (3.5 miles)
    • Hot Springs Central Avenue Historical District (3.6 miles)
    • Bull Bayou Park (5 miles)
    • Mid-America Park (6.8 miles)

    Cafes

    • Red Light Roastery (2.5 miles)
    • Arlington Lobby Cafe (3.5 miles)
    • Kollective Coffee + Tea (3.5 miles)
    • Cafe 1217 (4.1 miles)
    • Best Cafe & Bar (4.5 miles)
    • Shipley Do-Nuts (5.7 miles)
    • Starbucks (5.8 miles)

    Pharmacies

    • Walgreens (4 miles)
    • National Park Pharmacy (4.3 miles)
    • Budget Pharmacy (4.9 miles)
    • Budget Pharmacy (4.9 miles)
    • Hopkins Health Mart Pharmacy (5.5 miles)
    • Lakeside Pharmacy (5.7 miles)
    • Green Springs Medical (5.7 miles)

    Transportation

    • Memorial Field Airport (HOT) (6.9 miles)
    • Aar Aircraft Services-hot Springs (6.9 miles)

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