Canyon Springs Health And Rehabilitation Center
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1401 Park Avenue, Hot Springs, AR 71901
For more information about senior living options: (844) 490-3973
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The staff, nurses, and caretakers are great. Therapists are excellent and work hard to help patients reach their goals. The staff and doctors provide fabulous care and make residents feel comfortable with genuine concern. The Springs on Park Avenue is a great facility that families would highly recommend. The therapy team is dedicated and helps residents regain strength to go home. The facility is clean and well-maintained, with friendly, helpful staff.
The reviewer describes the nursing home as awful and negligent toward a patient. They claim bed sores developed and worsened due to neglect, with resulting malnutrition. The D.O.N is labeled unprofessional in every way. They state the facility gave them a nervous breakdown and should be ashamed for neglectful care. They warn others not to send loved ones here and suggest the place should be shut down. The facility is described as filthy and consistently smelling of urine, with inadequate cleaning. Residents were not turned or hydrated, and some were sedated inappropriately, contributing to decline. They allege abuse/neglect of a brother, leading to bed sores, sepsis, hospice, and death, with call lights out of reach. Personal belongings (teeth, mink coat, wheelchair) were lost during care. The rehab/nursing care is portrayed as minimal and insufficient, prompting strong warnings about trusting this facility with loved ones.Across the collection of reviews, The Springs facilities come across as a place of strong contrasts. For every message of gratitude and high praise, there are troubling reports of neglect and dismay. Some residents and families paint a picture of staff and therapists delivering compassionate, attentive care, while others claim life-altering lapses in safety and dignity. Taken together, the impressions form a nuanced mosaic of experiences that vary not only by location but, it seems, by individual shifts and moments in time.
On the bright side, many reviewers emphasize the warmth and dedication of the staff. Families repeatedly describe nurses, caretakers, and therapy teams as "great," "excellent," and deeply committed to helping patients regain function. One person credits therapists with doing "their Big things & hard wrk" to get a patient to a point where recovery is ongoing at home, noting that initial weakness gave way to tangible progress. The sense of gratitude is palpable: thanks extended to every person involved, with heartfelt wishes for continued improvement and a hopeful return home. Several reviews celebrate the holistic attention given to residents - comfortable environments, genuine care, and a culture that makes people feel valued rather than just housed. The Springs is portrayed as a facility that not only stabilizes medical conditions but also nurtures spirit, with relatives forming connections and even making friends with staff and other residents.
The more favorable narratives frequently highlight the continuity and availability of care. Families speak highly of communication and responsiveness, noting that concerns or problems are addressed promptly. Some reviewers explicitly recommend The Springs, saying they would choose the same facility again if a rehab or long-term stay were needed. Positive experiences extend across units, with praise for clean facilities, friendly staff, and a sense of "home-like" support. In several accounts, the dining and therapy programs receive constructive praise as well: flexible menus, vegetarian accommodations, and therapy teams that work hard to restore strength so patients can return to daily life. The institution is described as not merely meeting basic needs but actively supporting families through difficult transitions, such as preparing for future surgeries like hip replacements with confidence in continued rehabilitation services.
Yet the opposite experiences are stark and deeply troubling in multiple accounts. A number of reviewers recount harrowing episodes of neglect, painful bed sores, and wasted opportunities for care. One family recounts the death of their mother two years ago, alleging bed sores that were acknowledged only after a meeting prompted by financial pressures, and extreme weight loss and malnutrition after a prolonged stay. They describe a trajectory of worsening sores, delayed recognition, and a sense that essential care was not delivered with the urgency that such a situation demanded. The emotional weight is heavy: a mother who deserved attentive care, and a family left with questions about what happened and why. In another account, a reviewer who is a nurse themselves describes neglect that they believe contributed to severe wounds and a decline in health, asserting a pattern of care failures that persisted long enough to be documented and reported to state authorities. The tone is one of disbelief and urgency, with calls for accountability and prevention of further harm.
Another set of reviews targets the facility's leadership and administrative responsiveness. A reviewer paints a picture of a director of nursing who is unprofessional, with only a few staff members - an activity director, the medical records team, and the administrator - being reliable or beneficial. The overall experience is described as traumatic, with enough distress to cause a nervous breakdown, and an impression that systemic failures overshadow any positives. Some readers acknowledge specific positives (like the activity director) but insist that the overall environment still withheld the dignity and safety residents deserve, signaling a tension between individual staff performances and institutional culture.
Positive testimonials from other branches, however, emphasize consistency and dedication across departments, including housekeeping, dietary, CNAs, nursing, and therapy. These reviewers note dependable communication, transparent handling of concerns, and a family-like atmosphere that makes patients feel cared for. In these accounts, the Springs earns praise for cleanliness, for staff who are "very caring and compassionate," and for administrators who keep families informed. Some reviews highlight that the facility was able to accommodate individual needs, from dietary preferences to timely medication delivery, even when occasional lapses occurred. The upshot in these narratives is a belief that the Springs can be a good place for recovery and rehabilitation - depending on the care team, the location, and the day.
The most troubling entries, though, carry a strong cautionary note. Several families describe a pattern of harm - bed sores that were not promptly recognized or treated, malnutrition, dehydration, missed medical appointments, and even sedation that kept a vulnerable dementia patient confined to a room. Allegations range from missed dr visits and poor documentation to aggressive sedation and the misappropriation of personal items, all culminating in a sense that loved ones were not safe. One reviewer wrote with particular fury about a relative who became septic and required hospice care after a period of neglect, culminating in loss of function and life. Another family details a chain of events where a patient with paralysis was not given adequate water, food, or assistance, a combination of failures they believe should trigger serious consequences for those responsible. The sentiment across these accounts is raw and urgent: this is not only a matter of dissatisfaction but of accountability, safety, and the sanctity of care for vulnerable individuals.
In sum, the springs collectively appear to be a place where care can be exemplary and life-changing in the best of circumstances, yet where neglect, mismanagement, and lapses in basic caregiving can and do occur in others. The stories reflect remarkable gratitude from some families and intense grievance from others, sometimes within the same facility or even the same community. The underlying thread is clear: when care is consistently delivered with compassion, clear communication, and professional vigilance, residents experience real improvement and peace of mind. When care falls short - especially in critical areas such as wound management, nutrition, medication timing, and safe handling - families feel betrayed, distressed, and compelled to speak out in search of accountability and change. The Springs, like any large care facility, emerges from these narratives as a place of significant potential benefit for healing, but also as a warning that patient safety and dignity must never be assumed and must be actively protected every day.
95 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Canyon Springs Health And Rehabilitation Center in Hot Springs, AR is a vibrant and welcoming assisted living community that offers a comprehensive range of amenities and care services. Residents can enjoy the convenience of on-site beauty salon services and have access to cable or satellite TV for their entertainment needs. The community also provides community-operated transportation for outings and errands, as well as a computer center for those who wish to stay connected.
A spacious dining room is available for residents to enjoy restaurant-style meals prepared by the experienced culinary team. For leisure activities, there is a fitness room equipped with exercise equipment, as well as a gaming room for friendly competitions. The outdoor space includes a beautiful garden where residents can relax and enjoy nature.
Housekeeping services are provided to ensure a clean and tidy living environment. Each apartment is fully furnished and has its own private bathroom. A small library is available for book lovers, and telephone service is provided for easy communication with loved ones.
Transportation arrangements can be made both for non-medical purposes and for attending doctors' appointments. The wellness center offers various programs to support the mental well-being of residents. Wi-Fi/high-speed internet access is available throughout the community.
The dedicated care staff provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Special dietary restrictions, including diabetes diet, can be accommodated in meal preparation and service. Medication management services are also provided to ensure residents receive their medications timely and accurately.
Various activities are organized by the concierge services team, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. In addition to these amenities and care services offered on-site, Canyon Springs Health And Rehabilitation Center benefits from its convenient location with numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby.
This section of Hot Springs, Arkansas offers a variety of amenities and services that would cater well to seniors looking for a peaceful and convenient living environment. There are several cafes within a short distance, providing opportunities for socializing and enjoying a cup of coffee. Additionally, there are nearby parks such as Hot Springs National Park and Bull Bayou Park, where one can enjoy nature walks and outdoor activities. A range of restaurants offering different cuisines are also available for dining out options. For spiritual needs, there are places of worship including Pentecostal Church of God and First Church of Christ Scientist in the vicinity. Access to pharmacies and medical facilities like Walgreens, National Park Pharmacy, and Regional Medical Rehab Therapy Clinic ensure that healthcare needs are easily met. The proximity to Memorial Field Airport also allows for convenient transportation options when needed. Overall, this part of Hot Springs provides a comfortable and well-rounded living experience for seniors.
Canyon Springs Health And Rehabilitation Center is located at 1401 Park Avenue, Hot Springs, AR 71901 in Hot Spring County, Arkansas
Canyon Springs Health And Rehabilitation Center on seniors.fyi includes 21 photos including images showing interior, decor, bedroom, living room, fireplace, exercise equipment, television, artwork, and more.
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Interior
Outdoors
Decor
Living Room
Building
Bedroom
Dining
Kitchen
Artwork
Seating Area
Fireplace
Television
Hallway
Exercise Equipment
